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About Wyndham Lakes
Wyndham Lakes is devoted to expanding the enjoyment of our aging residents. We also giving them access to the best care and services possible. Residents living here enjoy everything that's available in Jacksonville. Local shopping, restaurants, activities are nearby. Doctors, hospitals, and rehab facilities can be reached quickly for seniors with additional medical needs.
Anyone who has lived in our community has led a life filled with unique and memory worthy moments. It's one of the ways we've redefined senior care and living. We focus on the one purpose of helping residents help themselves as much as possible. We value what every single resident contributes to our community. It's what builds the meaningful living that makes our community truly special.
Wyndham Lakes Living & Care Available
Independent Living
Wyndham Lakes Independent Living offers an active and fulfilling retirement for healthy seniors looking to spend their retirement years in Jacksonville. The community offers age-restriction, no maintenance worries, and a range of social events and activities. Wyndham Lakes Independent Living empowers you to cultivate your interests and maximize your retirement journey.
Assisted Living
Wyndham Lakes Assisted Living offers Jacksonville seniors a vibrant community that respects independence while providing needed care. The community offers dining services, social activities, and health monitoring in a comfortable, homey atmosphere. Wyndham Lakes Assisted Living offers you the assurance that your loved one is well-taken care of.
Memory Care
Wyndham Lakes Memory Care in Jacksonville focuses on helping seniors with Alzheimer's and other forms of dementia live fuller lives. The facility is designed to provide unique care plans, a monitored units, and games that keep resident's minds sharp. Wyndham Lakes Memory Care ensures a notable improvement in quality of life for loved ones with dementia-related impairments, comforting families.
Respite Care
At Wyndham Lakes Respite Care, seniors in Jacksonville get short-term assistance, allowing their regular caregivers a much-needed break. Temporary care post-injury or surgery supports residents in recovering their independence and activity levels. Wyndham Lakes Respite Care accommodates your schedule, offering short-term relief or more extensive support as your needs dictate.
Wyndham Lakes Amenities & Services
Outdoor Common Areas, Activities Onsite, Devotional Services Offsite, Indoor Common Areas, Meals Provided, Activities Offsite, Vegetarian, Beautician Onsite, Devotional Services Onsite and other perks are available to all residents. Seniors enjoy the comfort of their new home while our friendly, well-trained staff is available for anything they may need or want.
We know that seniors need varying degrees of help as they get older, but still want to feel independent. Our facility has Minimum Age of Accepted Residents, Activities Onsite, Devotional Services Available, Indoor Common Areas, Meals Provided, Nurses on Staff, Podiatrist Available, Physical Therapy Available, Occupational Therapy Available, Speech Therapy Available, Complimentary Transportation, Activities Offsite, Outdoor Common Areas, Beauty & Barber Services, Pets Allowed, No Smoking Allowed in Private Areas Indoors, No Smoking Allowed in Public Areas Indoors, Wheelchair Accessible Showers, Hospice Available, Respite Available, Resident Parking Available, Male Residents Accepted, Female Residents Only, Doctor on Call, Nurse on Call, Homecare Onsite, Dentist Available and other assistance. We try to make sure that each resident is able to maintain a full life while staying with us.
Residents enjoy of a full schedule of social, educational and entertaining activities. Our structured program helps all residents maintain a high quality of life. Many of our activities encourage members to socialize and develop friendships with other residents. We make sure the activities are fun and entertaining.
If you are ready to see all that senior living has to offer, come by for a tour of our beautiful facility or call (800) 755-1458.
Contact Us to Get Pricing & Schedule Tours
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(800) 755-1458Wyndham Lakes Location
Wyndham Lakes
10660 Old Saint Augustine Rd, Jacksonville, FL 32257
Pricing & Availability
(800) 755-1458Available Living Options
- Assisted Living
- Independent Living
- Memory Care
- Respite Care
Wyndham Lakes – Reviews
August 2024
August 2024
August 2024
I would like to take a minute to express my gratitude to the staff at Wyndham lakes. Especially to Pamela Williams! She definitely goes above and beyond,to make sure everything is done to perfection. I'm so grateful for her support,and all the time and effort she puts in each day on the behalf of all the residents. I have been able to find a place with a wonderful atmosphere, that allows me to enjoy, relax and feel at home. The staff members are friendly, respectful and helpful as well. I'm especially grateful to have had Pamela help me in such a timely fashion,so that I was able to move into my new home quickly. I am grateful and appreciate all her hard work. Thanks so very much C.Babcock….
July 2024
What a beautiful experience I had, detail information that i wasn't aware. Love the amenities Wyndham Lakes offer. Thank you Kristin I truly enjoyed the tour.
June 2024
Amazing staff. Entering a senior facility is a difficult and emotional decision by all, especially the resident, and Debbie and her staff made the even very informative and comforting.
June 2024
May 2024
I love Wyndham Lakes. The small unit will be a perfect place for me…except dining. I understand that I must provide my meals. I was wondering if there is someway that I can pay for some meals at your dining facility as an option?
May 2024
This place was very nice and very friendly. Age ranges were unique!
May 2024
Very nice and capable crew. It's a good place. I don't believe it should be called a place for mom . That leaves out it being a place for dad. Why just focus on one gender? I would suggest that direct Tv is not the greatest and not upgradable. Better to provide Internet. The residents could see free programs using a Amazon fire stick or Roku. The residents would have the option to upgrade the free content, if they do desired. Other than the tv issue, Wyndham Lakes is a fine place .There are interesting things to do and places to go as scheduled. The food is very good also. Great administration staff .
April 2024
Moved from NJ to FL. We had some problems with the service people we hired. The administration solved all the problems that developed from that. They also had some ideas to help me learn how to safely use my new electric wheelchair which has kept me stuck in my room for 8 days. They have been delivering meals. They are very helpful.
April 2024
I toured Wyndham Lakes and was very pleased with the friendliness of the staff and residents, the size and price of the apartments, and the variety of activities offered. I am highly considering this as a community for my grandparents when the time comes for them to downsize! All three levels of care is a very nice touch, as well, as their needs are likely to change as they age.
April 2024
I found the staff here especially kind and accommodating
March 2024
Debbie & Kristen were both very helpful during my visit today and answered all of my questions. This seems like a nice community and will be a good fit for my mother
March 2024
March 2024
I had a lovely lunch at Wyndham Lakes today with an old friend. The food was wonderful and the staff was very friendly. He took me on a tour of his room and Wyndham Lakes. The property is nice Andi a safe neighborhood. In a few years I'll probably move there
March 2024
Wyndham Lakes provides exceptional care and support in a warm, inviting environment. The dedicated staff, thoughtfully designed facilities and sense of community make it a truly comforting home for residents. Recommended for anyone seeking compassionate assisted living services!
February 2024
They have a very dedicated staff, and we appreciate the variety and quality of activities offered. Everyone there treats us like family.
January 2024
My mom has spent 5 good and happy years in the Memory Care section at Wyndham. She just celebrated 92 years with generally good health.The staff specific to her area, has been attentive and caring over all these years. While she is unable to take meals in the large dining room, there is a small dining area specific to her group and food is always hot, tasty and the same they serve to the larger general residents. She is well cared for and while does have Alzheimer's she is always smiling whenever family drops by to visit. Becky K
November 2023
Pamela has been very helpful during our tours and move in. She is very knowledgeable and responsive to individual needs. We appreciate how hard she worked to get us settled and personalized our space perfectly.
November 2023
We have had a very positive experience in relocating our family member to Independent Living at Wyndham Lakes. As his sister and brother-in law it is very important to us to have our family member in a safe and caring environment. The Director of Community Relations was our first contact with Wyndham Lakes and she continues to be highly professional and very helpful. Our family member expresses great pleasure in his new living environment and he notes that the staff continues to be welcoming and supportive. Our family member is especially pleased with the layout of his apartment and the way he feels welcomed by both the staff and other residents. The dining room and other common interior spaces are well maintained. However, it is clear that the facility could use more attention to the buildings and grounds. For example, we noticed that the gutters were in need of attention and landscaping could definitely be improved. With a few improvements, Wyndham Lakes would receive our rating as a Five Star facility.
November 2023
Pam was wonderful and everyone here went above and beyond to be helpful. Wonderful place.
October 2023
Thank you to Pamela Williams for making a very trying time a little less stressful for me. Her thoughtfulness for our personal story was very welcome. She was very helpful in helping us decide on the options that fit our needs and budget! Today, with her and others at Wyndham, my Aunt Judy is settled in her new place. Prayers for the days to come! Donna Wyatt
September 2023
i had a very goood experiencecoming to wyndham lakes communitee. its like beng home ... pamela and the restn of the gang really make coming andd staying an awesome thing. thanks for being my new family.
January 2023
December 2022
December 2022
About 2 months ago, I moved my parents into a one bedroom apartment at Wyndham Lakes. My husband and I had visited so many other properties but the welcome and support at Wyndham was by far superior. Pamela was the first to offer a tour and information. She was accessible, available, quick to respond, incredibly informative and helpful. She made a difficult decision at a stressful time very manageable. Since moving them in, we have had several challenges with my moms health. The staff at Wyndham have been amazing at showing up to help my dad when needed, as well as consistently stopping by to make sure they were settling in. Sadly, my mom has had to be moved to skilled care - however, Pamela was once again incredibly helpful. She has gone above and beyond, even when someone needs to find another location. She introduced me to Terrace, which is what my mom needs and it's still just across the parking lot so my dad can easily walk over for visits. Pam has answered every call, every question, every fear and uncertainty with clear and accurate recommendations. It is clear that she cares about the families and their well being. She has been a life saver in a time that so many things felt chaotic. We are so grateful that my dad has a place to be that is safe and where the staff truly care, and know him by name. While my mom is also getting what she needs next door. I thrilled to have crossed paths with Pam and have been so pleased with all of the staff, their kindness and willingness to help us!
November 2022
Rebecca helped me with my tv and and food preferences.I am feel positive!
October 2022
Why are residents still smoking in front of the main entrance no answer just AvoidingAn answer I had got punched in the face today by a resident clams I drove to fast close to him that is a assault no body puts there hands on some one else no matter what there are procedures you go through for complaint not punching someone in the face what kind of place is this that's I saw it and I expected to be addressed and not happen again there are procedures to go through if you have a complaint with someone but not assault
September 2022
September 2022
I’ve been here two weeks, people are friendly and go out of there way to help newcomers!
August 2022
Now that I have settled in I sleep like a log. Rebecca the Executive Director has been the reason I feel better. She took time and patience with me.The beautician Linda is a joy. The bbq Chicken is amazing.
July 2022
Wyndham Lakes is such a great place to be. Rebecca and all of the managers are doing such a great job. The love and the help that I've received here is more than appreciated. The people are so kind and the residents are so sweet and very welcoming. Since working here I have had the absolute best experience. It is just like being a part of a big family. Being able to cook for the residents every night is such a joy to me. I'm very happy to be a part of Wyndham.
June 2022
Our mother has resided at Wyndham Lakes since August 2021. She started in independent living and enjoyed her one bedroom apartment with a porch and kitchenette. She enjoys getting salon services on-site, and enjoys the food and the caring staff. This year she has needed additional services and has moved into the assisted living building. Everyone has been very helpful in getting her adjusted to a new routine. They have also been very helpful to our family as we adjust to Mom's changing needs. A big plus is the Brooks Rehabilitation office so physical therapy can be done on-site. There are lots of activities for those who enjoy them. We are also grateful that they partner with Hospice to get the best care for Mom.
March 2022
Just be careful...ask questions. Talk to residents living there. It's a Great place for many people. The staff is very kind. But again look around at everything. It's the Best place for my family member at this time. No living facility is perfect. Is all I am saying. I see small changes being made , all for the best. At this time. Every place you evaluate for your loved one - I would say the same thing. My family member is happy at your facility. Beware - just look at everything and ask questions. They tell you what you want to hear when selling you a unit.... From " oh yes we have this diet" to " oh yes your loved one will get a bath twice a week." Ask people who already live here.... I was placed in 100 to begin with when I needed no assistance. NONE! Yes I use a walker. But I was told by Meg ( a LPN who quit) that if I did not change my review from one star to 5 I could not move to another building and my rent would not be lowered. I .wish I had it on tape .... But I was not prepared. I switched it back . The dine hall staff turn over faster than they can hire them due to Stephanie... she works 7 days a week. Treats residents and staff horrible. Think before coming here. Do your homework. The back porches and covered walkways are #1 if you have a PET. This place could be great with a little help and old timers say it has gone down hill since new management... I have good days and bad days here. This IS not my home. BUT, my home is not a home either. update: several changes are being made. And sometimes it's better to live in assisted living surrounded by others going through a similar thing than to be left alone at home. ½
January 2022
Along with Cypress Rehab Ward, one of the worst I ever stayed. Pill pushers not well trained, no medical help when needed, most employees with attitudes, lousy food in assisted dining room. I was there over 2 months and had 4 showers. Some personal items stolen.
December 2021
They all are helpful. My few weeks for my son have been great!
October 2021
A more formal review to follow. There are two very special employees that I feel the need to recognize for their love and caring ways shown to our father and this family. First is "June" in the Main dining hall(Bistro). I took my father on a visit before he moved to Wyndham Lakes permanently. June took good care of my father and I on this initial visit. My Dad was quite pleased with the place and moved into this facility in 2018. He spent many a day eating his meals here and seemed to be well taken care of by the staff. He always told me he did not have any complaints! Recently my fathers health started to decline. He was transitioned from independent living to the assisted living building. The weekend Nurse Bethany went above and beyond to help make sure my father was well taken care of and communicated with the family actively. Bethany went way above the call of duty and made sure we as a family were informed of any/all changes with Dads status or overall well-being. The day after we signed my father on with Hospice, which was a difficult day. She and one of the nurses assistants gave my father a bed bath (much needed) out of the kindness of their heart as he was no longer able to bathe himself. This was a choice she made in providing dignity to a resident in their last days at Wyndham Lakes. Thank you! Thank you! Thank you! More to follow!!!
February 2021
This is a very large place with back porches that are screened in! Very nice asset.... the closets in the rooms are very very large, so it makes it nice when moving from a house to a one bedroom apartment. They have assisted living in buildings 100 and 200 where the residents are assisted with any and all needs of care including a meal trolley is brought for every meal so the residents that need extra care or cant walk to the dine hall they are able to eat in their rooms or eat in the small dine area provided in building 100. Every facility has some things wrong but since I have been here I can see changes for the better. Training new nurses and care takers. And biggest plus... I got to bring my 14 year old dog. Pets make your life blessed everyday.
February 2021
Extraordinarily caring staff that are willing to go above and beyond for their residents. They treat them like family.
February 2021
Wonderful place of employment! It is evident they are resident as well as staff centered !! This photo hangs within our staff break room!
February 2021
I have worked in several assisted living communities in the Jacksonville and Saint Augustine area and this is by far one of the best places I have had the opportunity to work. Management always makes you feel appreciated and valued as a member of the team. Vikky and Rebeccas doors are always open if you have a concern and they truly care about the well-being of their staff and residents at all times.
December 2020
My dad recently moved in to the community. I see a lot of people smiling. The food is good. The manager Rebecca and the receptionist Karen are very helpful. I am glad I chose this place for him.
December 2020
I have always had such a positive experience with Wyndham Lakes. Rebecca the ED has had such a great impact in such a short amount of time. I enjoy working with all of the professionals there. Great facility with a caring staff.
November 2020
Warm and welcoming community. Staff is very friendly and helpful.
November 2020
A very happy place with friendly residents. Great planned activities. Residents tell me they are happy.
November 2020
Great place and tons of friends.
October 2020
I want to start out this review by stating I read ALL the reviews at this facility that were posted as of February, and almost every other facility in the N. FL area. I was hesitant on the reviews at first but then noticed it was a common theme with these types of facilities, there are good and bad. I decided to take advice from some folks in the industry and go see a couple locations for myself. My grandmother is able minded and physically capable in a wheelchair and walker if necessary, so I am not worried about total neglect because she would tell me if that was occurring. After a few trips, and tours I decided on Wyndham Lakes because of many factors. Location, cost, residents feedback while I was onsite, and staff feedback onsite. I am overall very happy with the facility. I wont say that things are 100% perfect, but everything I have brought up has been addressed. The staff is very nice and caring, and they genuinely seem to care. The big thing is that my grandmother is happy!
September 2020
Active seniors in Friendly staff. From what I saw a residence liked it talk to a few too. Best price for memory care I could find.
August 2020
Everyday I have the privilege of discovering how special Pacifica Senior Living truly is. I am grateful for the loving residents and compassionate care providers. I am honored to be the Activity Director at Wyndham Lakes!!!
August 2020
Beautiful Community all on one levelWonderful and friendly staff. Pacifica Senior Living has done a remarkable job of bringing The Dame of Mandarin back to her glory daysCome and see Wyndham Lakes New AL plus cottages...
July 2020
Why go 4 stars if you can RATE 5 stars?? This place is overflowing with hospitality! Starting at the top! Who do you ask for? Only one person capable of fulfilling all your needs is Rebecca Matheny the Executive Director . She is very professional and very willing to make your stay the best in town. Why go worrying when you know anyone who stays here will be in good hands.
July 2020
I feel like the staff are caring. They try very hard to serve delicious foid. The servers are wonderful. Vegatables are sometimes salty. Rebecca Matheny, very qualified and very nice and has kept us Safe during COVID. She is calm and knows what she is doing. June, mike and Ashton, Domanick are always happy to serve you.
July 2020
whenever I visit the residents seem happy. My mother-in-law used to live there and loved it. The place is very nice.
July 2020
This is an amazing community where the staff truly care about families!
June 2020
This establishment is very professional. The faculty here at Wyndham lakes, at old st Augustine road provides spectacular service. Im impressed how the executive director , approaches the residences with great care and comfort . I would love to bring any family member to this establishment if need be or in the future .
June 2020
My family and I are so impressed with Vicki Duffy the Director of Nursing. She is so professional and compassionate. Vicki has the residents well being in her mission at work and is building an awesome support staff. One of the best decisions made by management was to give Vicki the DON position. My brother and I know that she will do what she says andfeel confident that our mother will be well taken care of.
June 2020
GREAT COMMUNITY, GREAT STAFF , CLEAN ENVIRONMENT!
June 2020
Great place to work! Management Goes above and beyond!
June 2020
GREAT COMMUNITY TO WORK AT! FRIENDLY STAFF AND CLEAN ENVIRONMENT!
June 2020
Its a great community , the staff here is amazing. I enjoy seeing the bright and smiling faces that represent the name of Wyndham! Residents are very friendly , beautiful scenery and theres always an activity to do! 10 out of 10 !
January 2020
I am very happy living here and thank God for sending me here. Everyone is so good, God Bless them all, I love the staff.Rebecca the Executive Director is so kind and is the one I come to solve problems. Crystal in Activities makes sure I get to where I need to go for medical appointments. I recommend Wyndham and they need to stay just the way they are, excellent.
August 2019
I am so happy to have been asked to come back as the Executive Director. I am making positive changes and have a dynamic team who is happy to be in a positive workplace! We have residents who are smiling and are busy enjoying their life here at Wyndham Lakes.Wyndham Lakes is remodeled and is BACK to be a positive and beautiful community. Please come by and say hello!
Rate and Review Wyndham Lakes
Community Details
Wyndham Lakes Amenities and Services
Amenities
- Outdoor Common Areas
- Activities Onsite
- Devotional Services Offsite
- Indoor Common Areas
- Meals Provided
- Activities Offsite
- Vegetarian
- Beautician Onsite
- Devotional Services Onsite
Services
- Minimum Age of Accepted Residents
- Activities Onsite
- Devotional Services Available
- Indoor Common Areas
- Meals Provided
- Nurses on Staff
- Podiatrist Available
- Physical Therapy Available
- Occupational Therapy Available
- Speech Therapy Available
- Complimentary Transportation
- Activities Offsite
- Outdoor Common Areas
- Beauty & Barber Services
- Pets Allowed
- No Smoking Allowed in Private Areas Indoors
- No Smoking Allowed in Public Areas Indoors
- Wheelchair Accessible Showers
- Hospice Available
- Respite Available
- Resident Parking Available
- Male Residents Accepted
- Female Residents Only
- Doctor on Call
- Nurse on Call
- Homecare Onsite
- Dentist Available
Do you have questions? Speak to a local senior living advisor for free.
(800) 755-1458
Wyndham Lakes Housing and Staff
Living Types Available
Staff
- Trained Staff
Not sure what senior living is right for you or your loved ones? Call us today!
(800) 755-1458
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Assisted Living Center is not affiliated with Wyndham Lakes and does not guarantee the completeness or accuracy of pricing, photos, living or care available, services or amenities. All phone calls and form submissions are handled by our trusted partner A Place for Mom.
Families and their loved ones are encouraged to do the following before deciding on a community.
- Schedule a tour and visit the physical location to make sure community description is accurate.
- Confirm with community manager that living and services required for you or your loved one's unique needs and budget are met.
- Check with state government websites for additional licensing and information.
If there is any information that is inaccurate or needs to be updated, please contact Assisted Living Center.
Assisted Living Center uses the term "assisted living" or "personal care" to inform users that a community provides assistance with some Activities of Daily Living (ADL's). It may not meet your state's legal definition required for that level of care.