Wyndham Lakes

10660 Old Saint Augustine Rd, Jacksonville, FL 32257

4.7 / 5.0 91 Reviews

Pricing & Availability

(800) 755-1458

Contact Resident

(904) 326-8944

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About Wyndham Lakes

Wyndham Lakes is devoted to expanding the enjoyment of our aging residents. We also giving them access to the best care and services possible. Residents living here enjoy everything that's available in Jacksonville. Local shopping, restaurants, activities are nearby. Doctors, hospitals, and rehab facilities can be reached quickly for seniors with additional medical needs.

Anyone who has lived in our community has led a life filled with unique and memory worthy moments. It's one of the ways we've redefined senior care and living. We focus on the one purpose of helping residents help themselves as much as possible. We value what every single resident contributes to our community. It's what builds the meaningful living that makes our community truly special.

Wyndham Lakes Living & Care Available

Independent Living

Wyndham Lakes Independent Living offers an active and fulfilling retirement for healthy seniors looking to spend their retirement years in Jacksonville. The community offers age-restriction, no maintenance worries, and a range of social events and activities. Wyndham Lakes Independent Living empowers you to cultivate your interests and maximize your retirement journey.

Assisted Living

Wyndham Lakes Assisted Living offers Jacksonville seniors a vibrant community that respects independence while providing needed care. The community offers dining services, social activities, and health monitoring in a comfortable, homey atmosphere. Wyndham Lakes Assisted Living offers you the assurance that your loved one is well-taken care of.

Memory Care

Wyndham Lakes Memory Care in Jacksonville focuses on helping seniors with Alzheimer's and other forms of dementia live fuller lives. The facility is designed to provide unique care plans, a monitored units, and games that keep resident's minds sharp. Wyndham Lakes Memory Care ensures a notable improvement in quality of life for loved ones with dementia-related impairments, comforting families.

Respite Care

At Wyndham Lakes Respite Care, seniors in Jacksonville get short-term assistance, allowing their regular caregivers a much-needed break. Temporary care post-injury or surgery supports residents in recovering their independence and activity levels. Wyndham Lakes Respite Care accommodates your schedule, offering short-term relief or more extensive support as your needs dictate.

Schedule Tour at Wyndham Lakes

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Wyndham Lakes Amenities & Services

Outdoor Common Areas, Activities Onsite, Devotional Services Offsite, Indoor Common Areas, Meals Provided, Activities Offsite, Vegetarian, Beautician Onsite, Devotional Services Onsite and other perks are available to all residents. Seniors enjoy the comfort of their new home while our friendly, well-trained staff is available for anything they may need or want.

We know that seniors need varying degrees of help as they get older, but still want to feel independent. Our facility has Minimum Age of Accepted Residents, Activities Onsite, Devotional Services Available, Indoor Common Areas, Meals Provided, Nurses on Staff, Podiatrist Available, Physical Therapy Available, Occupational Therapy Available, Speech Therapy Available, Complimentary Transportation, Activities Offsite, Outdoor Common Areas, Beauty & Barber Services, Pets Allowed, No Smoking Allowed in Private Areas Indoors, No Smoking Allowed in Public Areas Indoors, Wheelchair Accessible Showers, Hospice Available, Respite Available, Resident Parking Available, Male Residents Accepted, Female Residents Only, Doctor on Call, Nurse on Call, Homecare Onsite, Dentist Available and other assistance. We try to make sure that each resident is able to maintain a full life while staying with us.

Residents enjoy of a full schedule of social, educational and entertaining activities. Our structured program helps all residents maintain a high quality of life. Many of our activities encourage members to socialize and develop friendships with other residents. We make sure the activities are fun and entertaining.

If you are ready to see all that senior living has to offer, come by for a tour of our beautiful facility or call (800) 755-1458.

Wyndham Lakes Location

Wyndham Lakes

10660 Old Saint Augustine Rd, Jacksonville, FL 32257

Pricing & Availability

(800) 755-1458

Available Living Options

  • Assisted Living
  • Independent Living
  • Memory Care
  • Respite Care

Contact Us to Get Pricing & Schedule Tours

* Required Fields

By clicking Request Free Info, you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.


Prefer to speak to a live person? Talk to a local senior living advisor today

(800) 755-1458

Wyndham Lakes Frequently Asked Questions

What does Wyndham Lakes cost?

Wyndham Lakes determines the cost of independent living, assisted living, and memory care based on care type, staffing, and level of support required. Pricing may also be affected by services like access to cognitive support, personal care, and housekeeping. Call (800) 755-1458 for customized quotes and tailored pricing.

Does Wyndham Lakes accept Medicare or Medicaid?

Medicare does not pay for independent living, assisted living, memory care, or respite care because these are non-medical services focused on housing and support. However, Medicare may cover certain medical services like physical therapy or doctor visits if medically necessary. Memory care services that include healthcare or supervision may qualify for partial Medicare coverage. Medicaid may provide financial assistance for assisted living, memory care, or respite care through state programs, but independent living is not typically covered. For an accurate assessment and professional guidance, call (800) 755-1458 to speak with a trained senior advisor.

What care and living options does Wyndham Lakes provide?

Independent living, assisted living, memory care, and respite care services at Wyndham Lakes enhance seniors’ quality of life. Independent living encourages a vibrant and independent lifestyle, assisted living ensures daily care, memory care provides compassionate cognitive support, and respite care allows families to take needed breaks.

How can I check room availability at Wyndham Lakes?

Unit availability status varies at Wyndham Lakes. Call (800) 755-1458.

Are tours available at Wyndham Lakes?

Personal tours of Wyndham Lakes are available daily. Contact or complete the online form to schedule a time that suits your schedule.

Is Wyndham Lakes rated high?

Wyndham Lakes has a 4.8 rating, reflecting very positive reviews. Users praised the independent living, assisted living, memory care, and respite care, highlighting the welcoming community, excellent amenities, and exceptional care.

Reviews Wyndham Lakes

4.7 / 5.0 91 Reviews

Write a Review

August 2026

Google

Todd Casey

Wyndham Lakes was a great home for my Mom for over 3-years. It was the only place she wanted to stay in, even when she was not well enough to stay. She had plenty of friends and activities and the staff was always nice. Even when it came time to move Mom out, Danielle and the rest of the staff communicated well and made the process simple & painless.

July 2026

Google

matthew barrett

I have recently moved to independent living at Wyndham Lakes. And to put my review in perspective, I have lived (elsewhere) in a nursing home and assisted living for the past 9 years. Let me tell you, this place is by far the best of the bunch. The staff has been wonderful, attending to all my needs and answering endless questions. The grounds are immaculate and the buildings are adorned with beautiful artwork. It is a large campus with endless paths for walking/exercising. Also, there is an abundance of organized activities daily, which are clearly posted around the community. The food is above average and served promptly by smiling/well trained waitstaff. Whew, finally I found a retirement home that works for me! Give Wyndham Lakes a look, you won't be disappointed!!! Matthew

July 2026

Google

Susanne Krivanek

I had moved my mother out after issues with poor maintenance of the facility overall (downed lights, goose poop all over the place without being cleaned), bugs in the apartment, and food quality so poor that many residents complained about it. I was also concerned about safety and things not being taken care of until after issues happened. For example, a lock was placed on a gate to the lake area only after a resident drowned and literally floated past my mom's apartment. On the positive side, most of the staff is incredibly nice and attentive.

June 2026

Google

Wally Sears

nice assisted living facility. I like it’s all on ground floor. The outside walk ways are covered which is nice for shade and rain .. Friendly professional staff. Nice water viewsI think it’s a good value.

May 2026

Google

Leslee

I was impressed with how very well kept the property appeared to be. The model room that I was shown was cute and very inviting.

April 2026

Google

Sandra Barrett

Debbie was wonderful and provided a lot of information and was very friendly.

March 2026

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Laurie Hurst

Very nice facility, friendly staff the residents seemed happy and interacting. Prices were very good as well

March 2026

Google

samantha martin

Kristen was very professional and informative while giving us a tour of Wyndham lakes. I really think my mom will enjoy the memory care unit with the outside section that she can access on her own.

March 2026

Google

Ricky Catalano

We were scheduled for a tour and were met promptly by Debbie. She not only spoke with me but to the person who was going to be residing there. She made him a part of the process. The staff was warm and pleasant. Plenty for the residents to do with activities, a library, movie room with comfortable seating. Well balanced menus.

March 2026

Google

lee lockard

This has been a game changer for my father! They do really care and I'm forever thankful!

March 2026

Google

Richard Smith

Very expensive, lousy food

March 2026

Google

Lorrie Krenek

Wyndham Lakes is a wonderful facility, the staff is so helpful and informative, and very nice to everyone. I enjoyed the tour immensely and will make up my mind soon as I can.

March 2026

Google

Mary Smith

Debbie was so precise answered my daughters inquiry’s with precision / discussed our concerns with courtesy and hit our monetarism concerns upfront so as not to waste our time. We give her high praise as an advocate for senior living at the Wyndham Thank You Debbie!!

January 2026

Google

Gregg Miller

January 2026

Google

Kymber Wolfe

My mom is enjoying living at Wyndham Lakes! Kristen is wonderful and the staff is very friendly.

January 2026

Google

Richard Pritchett

Good food, nice help.

December 2025

Google

Mayinn Dungan

November 2025

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Kathy Finn

October 2025

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John Fisher

October 2025

Google

Amy McKuhen

I love how quiet it is, and I’m able to get peace as soon as I get home. The area is really nice and close to all the places that I love to go. There are a lot of people and fellow residents that I love spending time with and I have made many close friends here. I love that the directors and the people in charge are friendly and I love the fact that they’re mostly women. I am very happy here and i have not had many problems in my over 2 years living here. All the helping hands that I need are here.

October 2025

Google

Carol Peterson

I’ve lived here for 8 years, and it has become my home. If I have a problem, the staff has been able to help as quickly and kindly as possible, especially the Executive Director Danielle. Older people need to stay with their peer groups in order to enjoy life.

October 2025

Google

Kathy Lima

First, the tour and information provided by Wyndham Lakes staff was informative and thorough. Kristen answered all our questions and helped us with the paperwork. The admission process was easy and efficient. My mom loves her studio apartment in the independent living area which includes a wonderful little kitchen. It’s perfect for her. There are many amenities like a salon, a convenience store and a full service dining room. The covered walkways, ponds and greenery areas are wonderful. Last, but not least the head maintenance man Victor has been a god sent to our family. Not only does he take care of all issues with the apartments and facilities he has been such a kind person that always checks on the residents. If you are looking for a place for mom or dad Wyndham Lakes should definitely be at the top of your list. Thanks you for taking such good care of my mom and providing her with a safe and beautiful place to live. Thanks, Kathy L

October 2025

Kennith Brown

What I like most about Wyndham Lakes is the feeling of being in a quiet park like patio home. I look forward to sitting out on the patio and playing a good game of spades with my grandpa, OfCourse I always let him win. Okay, I lied, he always wins just like he did back home.

October 2025

Google

Contina Hall

Management awesome. Staff works together to take better care of our residents.

October 2025

Google

jill hoffman

The thought of my brother living in a nursing home was devastating, but fortunately I found Wyndham. He is always treated with kindness and respect and a touch of humor, as are his family members. I am so grateful for the entire staff. They are the best. Thank you Wyndham!

October 2025

Google

Firstname Lastname

Staffing issues, bad communication between sales people and directors, make promises they don't keep, disorganized office staff, cafeteria closes early and makes the elderly wait with no acknowledgement, new residents are not shown the "ropes. Short staffed no hospitality host/hostess to greet residents when entering and leaving the dining hall, choking is a silent killer among the elderly.

October 2025

Diane Britt

The director of nursing in memory care at Wyndham Lakes is very caring and responsive. I appreciate having her as a caregiver to my mother who is a resident in memory care.

September 2025

Google

Gelasia

I had a wonderful experience, I needed to move my mom into senior living. The transition was quick and easy. They helped answer all questions and even helped fill out the paperwork. The tour we took was beautiful and She was moved in there in just a few weeks. She loves it has made friends and loves the covered walkways, and the dining hall. Wyndham lakes is a great community. 5 stars!

September 2025

Google

John R

Friendly residents and awesome staff!

September 2025

Google

Cheryl Brodsky

The grounds are nice, the room is small. However, I am going to consider this as an option. Thank you very kindly

August 2025

Google

Margery Runyan

The walk thru was so helpful in our choice. We were particularly pleased with the spacious apartments, the greenery, covered walkways, old trees, consumer input, large dining room, meal choices. My partner will be very happy there.

February 2025

Google

spirits path llc

November 2024

Google

Fumiko Parrish

I went to Tour at Wyndham Lakes today. It's been very enjoyable and special Ms. Debbie Fallon was very kind ! Thank you Debbie !

August 2024

Google

Cheryl J WILLIAMS

August 2024

Google

Christa Babcock

I would like to take a minute to express my gratitude to the staff at Wyndham lakes. Especially to Pamela Williams! She definitely goes above and beyond,to make sure everything is done to perfection. I'm so grateful for her support,and all the time and effort she puts in each day on the behalf of all the residents. I have been able to find a place with a wonderful atmosphere, that allows me to enjoy, relax and feel at home. The staff members are friendly, respectful and helpful as well. I'm especially grateful to have had Pamela help me in such a timely fashion,so that I was able to move into my new home quickly. I am grateful and appreciate all her hard work. Thanks so very much C.Babcock....

August 2024

Google

Bonnie Darnofall

June 2024

Google

Ruth

What a beautiful experience I had, detail information that i wasn't aware. Love the amenities Wyndham Lakes offer. Thank you Kristin I truly enjoyed the tour.

May 2024

Google

Thomas Allen

I love Wyndham Lakes. The small unit will be a perfect place for me...except dining. I understand that I must provide my meals. I was wondering if there is someway that I can pay for some meals at your dining facility as an option?

May 2024

Google

Benjamin Medina

Amazing staff. Entering a senior facility is a difficult and emotional decision by all, especially the resident, and Debbie and her staff made the even very informative and comforting.

May 2024

Google

Roseann Cinalli

Moved from NJ to FL. We had some problems with the service people we hired. The administration solved all the problems that developed from that. They also had some ideas to help me learn how to safely use my new electric wheelchair which has kept me stuck in my room for 8 days. They have been delivering meals. They are very helpful.

May 2024

Google

P Osedach

Very nice and capable crew. It's a good place. I don't believe it should be called a place for mom . That leaves out it being a place for dad. Why just focus on one gender? I would suggest that direct Tv is not the greatest and not upgradable. Better to provide Internet. The residents could see free programs using a Amazon fire stick or Roku. The residents would have the option to upgrade the free content, if they do desired. Other than the tv issue, Wyndham Lakes is a fine place .There are interesting things to do and places to go as scheduled. The food is very good also. Great administration staff .

May 2024

Google

Kathy Schwob

Staff members are very friendly and supportive.

April 2024

Google

Rhonda Maupin

This place was very nice and very friendly. Age ranges were unique!

April 2024

Google

Tina Lay

Debbie & Kristen were both very helpful during my visit today and answered all of my questions. This seems like a nice community and will be a good fit for my mother

April 2024

Google

Bruce and Cindy Taylor

Everyone was so kind, lots of information

March 2024

Google

David Jones

I found the staff here especially kind and accommodating

March 2024

Google

Katie Stonks

I toured Wyndham Lakes and was very pleased with the friendliness of the staff and residents, the size and price of the apartments, and the variety of activities offered. I am highly considering this as a community for my grandparents when the time comes for them to downsize! All three levels of care is a very nice touch, as well, as their needs are likely to change as they age.

March 2024

Google

Sylvia Bryant

March 2024

Google

Joe Honeycutt

I had a lovely lunch at Wyndham Lakes today with an old friend. The food was wonderful and the staff was very friendly. He took me on a tour of his room and Wyndham Lakes. The property is nice Andi a safe neighborhood. In a few years I’ll probably move there

February 2024

Google

julie honeycutt

Wyndham Lakes provides exceptional care and support in a warm, inviting environment. The dedicated staff, thoughtfully designed facilities and sense of community make it a truly comforting home for residents. Recommended for anyone seeking compassionate assisted living services!

January 2024

Google

Donna Drought

They have a very dedicated staff, and we appreciate the variety and quality of activities offered. Everyone there treats us like family.

January 2024

Google

Becky Kennell

My mom has spent 5 good and happy years in the Memory Care section at Wyndham. She just celebrated 92 years with generally good health.The staff specific to her area, has been attentive and caring over all these years. While she is unable to take meals in the large dining room, there is a small dining area specific to her group and food is always hot, tasty and the same they serve to the larger general residents. She is well cared for and while does have Alzheimer’s she is always smiling whenever family drops by to visit. Becky K

December 2023

Google

A PPLE

Pamela has been very helpful during our tours and move in. She is very knowledgeable and responsive to individual needs. We appreciate how hard she worked to get us settled and personalized our space perfectly.

November 2023

Google

Donna Wyatt

Thank you to Pamela Williams for making a very trying time a little less stressful for me. Her thoughtfulness for our personal story was very welcome. She was very helpful in helping us decide on the options that fit our needs and budget! Today, with her and others at Wyndham, my Aunt Judy is settled in her new place. Prayers for the days to come! Donna Wyatt

November 2023

Google

Don and Judy Fell

Pam was wonderful and everyone here went above and beyond to be helpful. Wonderful place.

October 2023

Google

Kristie Hamilton

About 2 months ago, I moved my parents into a one bedroom apartment at Wyndham Lakes. My husband and I had visited so many other properties but the welcome and support at Wyndham was by far superior. Pamela was the first to offer a tour and information. She was accessible, available, quick to respond, incredibly informative and helpful. She made a difficult decision at a stressful time very manageable. Since moving them in, we have had several challenges with my moms health. The staff at Wyndham have been amazing at showing up to help my dad when needed, as well as consistently stopping by to make sure they were settling in. Sadly, my mom has had to be moved to skilled care - however, Pamela was once again incredibly helpful. She has gone above and beyond, even when someone needs to find another location. She introduced me to Terrace, which is what my mom needs and it’s still just across the parking lot so my dad can easily walk over for visits. Pam has answered every call, every question, every fear and uncertainty with clear and accurate recommendations. It is clear that she cares about the families and their well being. She has been a life saver in a time that so many things felt chaotic. We are so grateful that my dad has a place to be that is safe and where the staff truly care, and know him by name. While my mom is also getting what she needs next door. I thrilled to have crossed paths with Pam and have been so pleased with all of the staff, their kindness and willingness to help us!

September 2023

Deborah P Whittle

i had a very goood experiencecoming to wyndham lakes communitee. its like beng home ... pamela and the restn of the gang really make coming andd staying an awesome thing. thanks for being my new family.

July 2023

Google

James Staton

We have had a very positive experience in relocating our family member to Independent Living at Wyndham Lakes. As his sister and brother-in law it is very important to us to have our family member in a safe and caring environment. The Director of Community Relations was our first contact with Wyndham Lakes and she continues to be highly professional and very helpful. Our family member expresses great pleasure in his new living environment and he notes that the staff continues to be welcoming and supportive. Our family member is especially pleased with the layout of his apartment and the way he feels welcomed by both the staff and other residents. The dining room and other common interior spaces are well maintained. However, it is clear that the facility could use more attention to the buildings and grounds. For example, we noticed that the gutters were in need of attention and landscaping could definitely be improved. With a few improvements, Wyndham Lakes would receive our rating as a Five Star facility.

January 2023

Anonymous

December 2022

Anonymous

November 2022

Google

Bunny Strawn

Rebecca helped me with my tv and and food preferences. I am feel positive!

September 2022

Anonymous

September 2022

Google

Constance Long

I’ve been here two weeks, people are friendly and go out of there way to help newcomers!

August 2022

Google

Frederick Andriesse

Now that I have settled in I sleep like a log. Rebecca the Executive Director has been the reason I feel better. She took time and patience with me. The beautician Linda is a joy. The bbq Chicken is amazing.

June 2022

Google

AMP

Our mother has resided at Wyndham Lakes since August 2021. She started in independent living and enjoyed her one bedroom apartment with a porch and kitchenette. She enjoys getting salon services on-site, and enjoys the food and the caring staff. This year she has needed additional services and has moved into the assisted living building. Everyone has been very helpful in getting her adjusted to a new routine. They have also been very helpful to our family as we adjust to Mom's changing needs. A big plus is the Brooks Rehabilitation office so physical therapy can be done on-site. There are lots of activities for those who enjoy them. We are also grateful that they partner with Hospice to get the best care for Mom.

April 2022

Google

Terrie Partin

A more formal review to follow. There are two very special employees that I feel the need to recognize for their love and caring ways shown to our father and this family. First is June in the Main dining hall(Bistro). I took my father on a visit before he moved to Wyndham Lakes permanently. June took good care of my father and I on this initial visit. My Dad was quite pleased with the place and moved into this facility in 2018. He spent many a day eating his meals here and seemed to be well taken care of by the staff. He always told me he did not have any complaints! Recently my fathers health started to decline. He was transitioned from independent living to the assisted living building. The weekend Nurse Bethany went above and beyond to help make sure my father was well taken care of and communicated with the family actively. Bethany went way above the call of duty and made sure we as a family were informed of any/all changes with Dads status or overall well-being. The day after we signed my father on with Hospice, which was a difficult day. She and one of the nurses assistants gave my father a bed bath (much needed) out of the kindness of their heart as he was no longer able to bathe himself. This was a choice she made in providing dignity to a resident in their last days at Wyndham Lakes. Thank you! Thank you! Thank you! More to follow!!!

March 2022

Google

Dorothy Townsend

They all are helpful. My few weeks for my son have been great!

February 2022

Google

Lester Varble

Just be careful...ask questions. Talk to residents living there. It’s a Great place for many people. The staff is very kind. But again look around at everything. It’s the Best place for my family member at this time. No living facility is perfect. Is all I am saying. I see small changes being made , all for the best. At this time. Every place you evaluate for your loved one - I would say the same thing. My family member is happy at your facility. Beware - just look at everything and ask questions. They tell you what you want to hear when selling you a unit. From oh yes we have this diet to oh yes your loved one will get a bath twice a week. Ask people who already live here. I was placed in 100 to begin with when I needed no assistance. NONE! Yes I use a walker. But I was told by Meg ( a LPN who quit) that if I did not change my review from one star to 5 I could not move to another building and my rent would not be lowered. I .wish I had it on tape . But I was not prepared. I switched it back . The dine hall staff turn over faster than they can hire them due to Stephanie she works 7 days a week. Treats residents and staff horrible. Think before coming here. Do your homework. The back porches and covered walkways are #1 if you have a PET. This place could be great with a little help and old timers say it has gone down hill since new management I have good days and bad days here. This IS not my home. BUT, my home is not a home either. update: several changes are being made. And sometimes it’s better to live in assisted living surrounded by others going through a similar thing than to be left alone at home. ‘©

January 2022

W.Schnell

Along with Cypress Rehab Ward, one of the worst I ever stayed. Pill pushers not well trained, no medical help when needed, most employees with attitudes, lousy food in assisted dining room. I was there over 2 months and had 4 showers. Some personal items stolen.

October 2021

Google

Arthur Ascione

Why are residents still smoking in front of the main entrance no answer just AvoidingAn answer I had got punched in the face today by a resident clams I drove to fast close to him that is a assault no body puts there hands on some one else no matter what there are procedures you go through for complaint not punching someone in the face what kind of place is this that's I saw it and I expected to be addressed and not happen again there are procedures to go through if you have a complaint with someone but not assault

September 2021

Google

Robert Brown

Wow! We visited Wyndham Lakes today and all the residence were helpful, especially the nice resident/volunteer in the Country Store. She told us "They were the best residents anywhere." She was very happy living there. We were invited to share in root beer floats, and they offered a wonderful lunch. What stood out were the two women who helped us. Sherida, the Sales Director was most helpful. She understood our situation and helped us to look at all possibilities for my mom. She honestly cared about determining what type of care my mom would truly need. Never did she seek to just get her in, or just put her somewhere, no she thought through how far my mom would have to travel to eat. She sought the best level of care without adding too much. I have to add we were lucky to spend time with Rebecca Matheny, the Executive Director, who is also a Regional Director. The knowledge she has and the energy she brought was all used to seek how to help us. We left knowing these Directors would find away to help us. I'm so grateful for this great visit today!

June 2021

Google

Brad Clayman

Bbq Meal for Memorial Day was incredible. The best chicken and BBQ beans. Thank you!!! Love living here.

May 2021

Google

Jenn Carter

Wyndham lakes is the answer to my prayers for a safe, affordable, beautiful, and friendly home for my Grammy. She is the surviving widow of my poppy who served 22 years in the Navy. Wyndham lakes takes care of many veterans and their spouses, offering 200$ off a month in rent. ( if you’re in a similar situation- please apply for the aid and attendance benefit through the VA. Wyndham staff is very educated on benefits for veterans and their surviving spouses, and are happy to help!) Sherida was our sales representative, her compassion and sincere love for the residents shined during our tour. She is a big part of why my grandma and I signed a lease with Wyndham. My grandma is staying in a one bedroom apartment. She loves how independent she feels. She requires a stand up Walker and electric wheelchair for long distances. She LOVES that there is no carpet to deal with when getting around. Our old home was not senior friendly at all. She was so happy when she was able to fully enjoy her new walk in shower. She is also recovering from a broken hip. And I almost cried when I saw that Wyndham partners with Brooks and offers onsite PT- both in a patients room and in a beautiful gym on campus. Her insurance covers these services. If you aren’t familiar with PT services in JAX- let me assure you after over 22 surgeries on my grandmother’s legs for various reasons over the past twenty years- Brooks has always been the best and safest choice for rehabilitation. The dining room is restaurant style, and I’ve joined her multiple times for meals. The facility is non- tipping but the servers are so kind and love the residents and are quick to learn their preferences. We connected with Micheal right away, and he is always such a joy! ( I’m a server- so trust me.) Residents also have agency in running activities and social clubs. My grandma looks forward to her bible study. Wyndham also offers grief counseling for any stage of the grieving process. It’s been two years since we lost my poppy. She is ready to take this important step in her journey. The staff at Wyndham was so caring when they heard her story. I feel that she is seen emotionally, and will be taken care of with dignity. Also! My grandma doesn’t drive and they schedule transportation to her doctors appointments. This greatly reduces stress on the family, as we don’t have to figure out comfortable transport for her and her healing hip. We all have jobs, many of us 9-5 M-F. We strive to meet her at her appointments because we believe in patient advocacy. My grandma sees around six specialists, and JAX traffic made it hard for the family to take time from work to transport her as well. Wyndham didn’t sell us an apartment. They welcomed both of us into a loving community. They returned agency to my grandma, who feels more in charge of her life and so proud of her new home. My grandma is my best friend. I love her so much. I have very HIGH standards when it comes to her well being and care. We struggled to find a place within budget as a middle class family. She made too much for income restricted communities and too little for many luxury communities in JAX. This was the answer. I will always be grateful.

February 2021

Google

Blake

I like to go there because the bacon is delicious and they have movies to watch. They have ice cream all the time for us. The geese and so fun to watch, if you love nature, yummy food and fun you need to come here! The executive director is respectful to the employees and the residents and she makes is a great place to visit. The nurses and they smile a lot when they are with the residents so I can tell they care about them.

February 2021

Google

Coleman Matheny

I like coming to the community and visiting the residents because it has a positive vibe and it is clean. They have the BEST BACON CHEESEBURGERS, down with the good food. My mom is the Executive Director and I am actually glad that she is there because she tells me that she loves it there and she is happy.

July 2020

Google

Craig Turner

I feel like the staff are caring. They try very hard to serve delicious foid. The servers are wonderful. Vegatables are sometimes salty. Rebecca Matheny, very qualified and very nice and has kept us Safe during COVID. She is calm and knows what she is doing. June, mike and Ashton, Domanick are always happy to serve you.

July 2020

Google

Patti Small

This is an amazing community where the staff truly care about families!

June 2020

Google

Susan Kluge

My family and I are so impressed with Vicki Duffy the Director of Nursing. She is so professional and compassionate. Vicki has the residents well being in her mission at work and is building an awesome support staff. One of the best decisions made by management was to give Vicki the DON position. My brother and I know that she will do what she says and feel confident that our mother will be well taken care of.

April 2020

Google

Bart Boxiolioni

Active seniors in Friendly staff. From what I saw a residence liked it talk to a few too. Best price for memory care I could find.

August 2019

Google

B C

My dad recently moved in to the community. I see a lot of people smiling. The food is good. The manager Rebecca and the receptionist Karen are very helpful. I am glad I chose this place for him.

July 2019

Google

Priscilla Gonzalez

I am very happy living here and thank God for sending me here. Everyone is so good, God Bless them all, I love the staff. Rebecca the Executive Director is so kind and is the one I come to solve problems. Crystal in Activities makes sure I get to where I need to go for medical appointments. I recommend Wyndham and they need to stay just the way they are, excellent.

April 2019

Google

J.W. Hagan

I want to start out this review by stating I read ALL the reviews at this facility that were posted as of February, and almost every other facility in the N. FL area. I was hesitant on the reviews at first but then noticed it was a common theme with these types of facilities, there are good and bad. I decided to take advice from some folks in the industry and go see a couple locations for myself. My grandmother is able minded and physically capable in a wheelchair and walker if necessary, so I am not worried about total neglect because she would tell me if that was occurring. After a few trips, and tours I decided on Wyndham Lakes because of many factors. Location, cost, residents’ feedback while I was onsite, and staff feedback onsite. I am overall very happy with the facility. I won’t say that things are 100% perfect, but everything I have brought up has been addressed. The staff is very nice and caring, and they genuinely seem to care. The big thing is that my grandmother is happy!

April 2019

Google

Teresa Neer

My parents moved to Wyndam Lakes almost three years ago. They have enjoyed the spacious rooms with screened in porch. The facility offers lots of activities, opportunities to experience new things, and many onsite services. The food is good and the grounds are well cared for.

April 2019

Google

Sherida Wedgwood

Beautiful Community all on one level! Wonderful and friendly staff. Pacifica Senior Living has done a remarkable job of bringing The Dame of Mandarin back to her glory days. Come and see Wyndham Lakes New AL plus cottages...

April 2019

Google

Jake Cornelius

Why go 4 stars if you can RATE 5 stars?? This place is overflowing with hospitality! Starting at the top! Who do you ask for? Only one person capable of fulfilling all your needs is Rebecca Matheny the Executive Director . She is very professional and very willing to make your stay the best in town. Why go worrying when you know anyone who stays here will be in good hands.

April 2019

Google

Josh Cornelius

This establishment is very professional. The faculty here at Wyndham lakes, at old st Augustine road provides spectacular service. I’m impressed how the executive director , approaches the residences with great care and comfort . I would love to bring any family member to this establishment if need be or in the future .

February 2019

Google

Beverlyl Donahue

I think this is a great facility. I have had loved ones stay in various facilites around FL and Wyndam is one of the best. The facility feels open and airy and the staff is helpful when asked for assistance. The experience for the residences seems engaging. They have the option of choosing their their meal from a menu and lots of activities, not just bingo. I was impressed with the ED. She is very engaged with the residents, out and about and not back hiding in her office. Wyndham offers a loving environment and a safe place for you or your loved one. Why not a 5? I personally am not a big fan of the campus layout. Some apartments you have to go outside to get to the dining hall. But that is me, others love the out stretched campus. WOULD DEFINATELY RECOMMEND IT!

February 2019

Google

Katie Bark

Wyndham Lakes has helped me with two older adults with very different needs. I am so grateful for the direction and suggestions Ms Rebecca provided to me, patiently helping me work through a system that I found hard to understand at times. She knows both the Jacksonville assisted living and home health care markets. Thank you Wyndham Lakes.

February 2019

Google

Travis Allen

Hello I had a meeting with rebbacca last week and she gave my mom and i a personal tour of the place and every thing looked great rebecca was a fabulous host and your guide what a pleasurable experience it was for us and all the residents simply loved her we will be in touch place looked great and rebecca is certainly a asset to that community thank you.

September 2018

Google

Tricia Knox

Love the dining room staff and the great activities that my mom has to choose from. Food is served as if we were in a restaurant and it is really good. The employees are attentive and you can tell they enjoy their jobs

September 2018

Google

Debra Smith

Everything has been newly remolded and you can see that everyone is working hard to make it the best. The new Executive Director is wonderful and everyone is friendly and helpful.

Rate and Review Wyndham Lakes

Community Details

Wyndham Lakes Amenities and Services

Amenities

  • Outdoor Common Areas
  • Activities Onsite
  • Devotional Services Offsite
  • Indoor Common Areas
  • Meals Provided
  • Activities Offsite
  • Vegetarian
  • Beautician Onsite
  • Devotional Services Onsite

Services

  • Minimum Age of Accepted Residents
  • Activities Onsite
  • Devotional Services Available
  • Indoor Common Areas
  • Meals Provided
  • Nurses on Staff
  • Podiatrist Available
  • Physical Therapy Available
  • Occupational Therapy Available
  • Speech Therapy Available
  • Complimentary Transportation
  • Activities Offsite
  • Outdoor Common Areas
  • Beauty & Barber Services
  • Pets Allowed
  • No Smoking Allowed in Private Areas Indoors
  • No Smoking Allowed in Public Areas Indoors
  • Wheelchair Accessible Showers
  • Hospice Available
  • Respite Available
  • Resident Parking Available
  • Male Residents Accepted
  • Female Residents Only
  • Doctor on Call
  • Nurse on Call
  • Homecare Onsite
  • Dentist Available

Do you have questions? Speak to a local senior living advisor for free.

(800) 755-1458

Wyndham Lakes Housing and Staff

Staff

  • Trained Staff

Not sure what senior living is right for you or your loved ones? Call us today!

(800) 755-1458

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If there is any information that is inaccurate or needs to be updated, please contact Assisted Living Center.

Assisted Living Center uses the term "assisted living" or "personal care" to inform users that a community provides assistance with some Activities of Daily Living (ADL's). It may not meet your state's legal definition required for that level of care.