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About Brookdale Mandarin
If you're looking for quality service and care, but also want your independence, look no further than Brookdale Mandarin. We can be found in the city of Jacksonville, FL. Physicians, rehab centers, and local activities and entertainment are all available to our residents. There is no shortage of things to do for seniors with a sense of adventure.
We offer a complete suite of care options that has repeatedly obtains high ratings for our staff, the tidiness of our facility, and our incredible attention to every detail. You will have large selection of options for care that we think is the best in Jacksonville. You can take a deep breath and relax knowing that you have the support available anytime you need it.
Brookdale Mandarin Senior Living and Care
Assisted Living
Brookdale Mandarin Assisted Living offers Jacksonville seniors a vibrant community that respects independence while providing needed care. Residents receive help with meals, medication, and hygiene in a secure setting with caring, professional staff. Brookdale Mandarin Assisted Living offers you the certainty that expert care is always available, relieving worries for you and your relatives.
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Brookdale Mandarin Amenities & Services
We offer seniors the latest amenities in comfort that they would enjoy in the comfort of their own homes. Outdoor Common Areas, Beautician Onsite, Meals Provided, Vegetarian, Activities Offsite, Devotional Services Offsite, Indoor Common Areas, Activities Onsite, Swimming Pool / Hot Tub, Devotional Services Onsite are available for all residents. The staff here are fully trained, friendly and accessible. They will help your residents enjoy their stay with us.
We do our best to make sure each resident is able to sustain a healthy, fulfilling life during their stay. In order to do this, our facility has Minimum Age of Accepted Residents, Activities Onsite, Devotional Services Available, Indoor Common Areas, Meals Provided, Nurses on Staff, Podiatrist Available, Physical Therapy Available, Occupational Therapy Available, Speech Therapy Available, Complimentary Transportation, Activities Offsite, Outdoor Common Areas, Beauty & Barber Services, Pets Allowed, No Smoking Allowed in Private Areas Indoors, No Smoking Allowed in Public Areas Indoors, Hospice Available, Respite Available, Resident Parking Available, Doctor on Call, Nurse on Call to keep them active. After all, one of the keys to staying independent is staying active.
Residents enjoy of a full schedule of social, educational and entertaining activities. Our structured program helps all residents maintain a high quality of life. Many of our activities encourage members to socialize and develop friendships with other residents. We make sure the activities are fun and entertaining.
Do you have any questions or comments about our senior living community? Contact us today, (800) 755-1458.
Brookdale Mandarin Location
Brookdale Mandarin
10790 Old Saint Augustine Rd, Jacksonville, FL 32257
Pricing & Availability
(800) 755-1458Available Living Options
- Assisted Living
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(800) 755-1458
Brookdale Mandarin Frequently Asked Questions
What is the pricing for Brookdale Mandarin?
The cost of assisted living at Brookdale Mandarin depends on the care type, amount of supervision, and support required. Pricing may also be affected by services like meals, transportation, and personalized care. Call (800) 755-1458 for customized quotes and tailored pricing.
Is Medicare or Medicaid accepted at Brookdale Mandarin?
Medicare does not typically cover assisted living costs, as these are considered custodial care. However, Medicare Part B may cover medical services like doctor visits or therapy provided within an assisted living facility. Medicaid may help fund assisted living services through Home and Community-Based Services (HCBS) waivers, depending on state programs. Veterans’ benefits or long-term care insurance may also provide additional support. For detailed eligibility guidance, call (800) 755-1458 to speak with a senior advisor.
What care and living options does Brookdale Mandarin provide?
Assisted living at Brookdale Mandarin supports seniors with their daily needs while fostering social connection and community involvement.
Is there a waiting list at Brookdale Mandarin?
Units at Brookdale Mandarin change in availability often. Call (800) 755-1458 to speak with a senior living advisor for current vacancies. If there are no current unit availability, the waiting list offers a structured approach to future placement.
Does Brookdale Mandarin allow tours?
Brookdale Mandarin provides tours to help you make an informed decision. Call or complete the contact form to set up your visit and explore the community in detail.
Is Brookdale Mandarin rated high?
Brookdale Mandarin boasts a 4.6 rating for exceptional assisted living. Families praise the attentive staff, attractive facility, and thoughtful amenities available to residents.
Reviews Brookdale Mandarin
June 2026
We recently moved my mother into Brookdale Mandarin, and the experience has been wonderful from the very beginning. Making the decision to move a loved one into assisted living is never easy, but the staff made the transition smooth and reassuring for our entire family. The community is clean, welcoming, and has a warm atmosphere that immediately made my mom feel comfortable. The caregivers are attentive, compassionate, and genuinely seem to care about the residents. It’s clear that the team takes pride in creating a safe and engaging environment. What has impressed us most is the communication and professionalism of the leadership team. Questions are answered promptly, concerns are addressed, and you can tell the residents’ well-being is their top priority. My mother has already started participating in activities, making new friends, and seems happier and more active than she has been in quite some time. Knowing she is well cared for gives our family tremendous peace of mind. We are grateful for the kindness and dedication shown by everyone at Brookdale Mandarin and would highly recommend this community to families looking for quality assisted living for their loved ones.
March 2026
We just had the time of our lives!!!!! The staff challenged the residents to a Wii Bowl championship and we won every game. The staff cried back to their duties. If you are looking for place where the staff cares, check out Brookdale Mandrin 10790 Oldest Augustine Rd 32257 I’m glad I did
January 2026
I’ve helped families tour and meet with the administration team. Brookdale mandarin is very proactive to address all concerns that arise and to make sure that families and residents get the best care possible. Residents are always smiling, staff is very knowledgeable, it’s a joy to be here. Highly recommend.
January 2026
About 5 months ago my mother and stepfather moved in. It wasn't easy getting them to agree because its a big change. After my mother's latest fall and neither one of them being able to keep up with their meds we knew it was time. Ive gotta give a big shout out to Janice with Brookdale for getting me through those difficult days. She went above and beyond! She is an angel. Everyone there said they would be happy when they settled in and they were right. They love everyone there! My mother really loves the food. They have both gained over 20 pounds, lol. Everybody is very kind. It was the best decision we could have made. Before they were living in Keystone Heights and now they are down the road from me so I can pop in anytime. Yesterday my stepfather fell down outside (fortunately in the grass) and everyone was right on it. He probably had at least 6 women from Brookdale taking care of him and making sure he was OK. I was really impressed with them all. They really care about their residents. If he hadnt been so embarrassed he probably would have enjoyed the attention. They also have plenty of activities every day. Now there is no reason for them to drive anymore and that makes us family members sleep a lot better at night. Everything they need is right there or within a few blocks. Another thing I noticed is the people that work there seem to know all of the residents by name. I like that.
January 2026
Great experience for my Grandma. Good community.
January 2026
Place is awesome great hospitality. Make you feel like a home away from home.
October 2025
I recently visited my 86yr old mother at Brookdale Mandarin and was very pleased to find her happy, safe and involved with the activities and making friends with other residents and the staff. I was very thankful and impressed during my 10 day visit.
October 2025
October 2025
We are grateful we found Brookdale in Mandarin. I have 2 family members that joined this community and they love it!
October 2025
July 2025
My mother-in-law, Loretta, has been at Brookdale Mandarin for six(6) years now and enjoy's living here. Her 1BR apartment is well laid out and has everything she needs. Staff is awesome and cares for all the residents like their own family. Meals are amazing and there are always great choices. The social calendar is always full with various activities and events. There is on-site nursing staff available 24/7. In addition there is in-house staff for exercise and rehab needs along with a full size outdoor pool in the back. There are two (2) handicap accessible buses driven by a licensed staff member to take residents off site as needed. The building has a full size emergency generator in case of any power outages. Conveniently located to grocery stores, restaurants and pharmacies as well. Overall a great setup.
June 2025
A beautiful, clean facility with great apartments. The resident engagement team and admin team are the best by far! The food was very good as well!
June 2025
Brookdale Mandrain is an excellent Assistant Living Facility to live, the staff really care about the residents, the service they provide is amazing, we are so grateful for them. And my Uncle is very happy there, I am so glad my husband and I decided to take my uncle there.
October 2024
My family cares deeply about me and my safety. I so appreciate them for choosing Brookdale-Mandrin. They want the best for me and they found it in Brookdale-Mandrin.
October 2024
September 2024
We chose Brookdale Mandarin above all others for our Aunt, who was greatly resistant to making this necessary move. In our experience, the Brookdale standard includes constant professionalism, efficiency and exceptional skill, with an unexpected, tangible heaping of love from this dedicated staff for its residents. The Brookdale team members treat our Aunt with the tender respect due their own grandmothers. Marco keeps her apartment spotless and chats with her as a cherished, life-long friend. Amy, KeKe, Shannon and their team keep an eagle eye on her health and comfort with the utmost patience and perseverance. Audrey answers questions immediately, with complete transparency as to billing and facility guidelines. And Courtney is just pure joy, serving everyone with a selflessness rarely seen in this world, much less in this industry. This team has restored my faith in senior living facilities. I have yet to be on the premises and not observe a staff member running to hug a resident, whose face then beams with joy. There are constant facility improvements and numerous daily activities and events enjoyed by smiling, friendly residents. In my frequent visits, I typically encounter no less than a dozen staff members tirelessly serving, assisting, answering questions and offering endless encouragement to both residents and concerned family members. Brookdale Mandarin feels like an extension of our family, and has cared for our Aunt in ways we could not. We are forever grateful!
September 2024
While I did not feel quite ready to move, the staff quickly overwhelmed me with love and kindness (especially on days of struggle.) They see to my every need and keep the facility sparkling clean. Special thanks to my new, dear friends Courtney, Marco and Amy! Everyone here treats me as their favorite person. My family is so grateful for this fine facility! Amenities we’ve enjoyed: -Spacious, newly renovated studio apartment (see photos) -Top notch Cleaning services -Caring personal assistance -Excellent nursing care -Healthy meal options -Two bedroom closets and utility closet -Lots of kitchen storage and full size appliances -Lovely, safe bathroom -It has to be repeated: so much loving care!
May 2024
April 2024
Edit: After speaking to the Executive Director, all issues have been assured to be addressed. I appreciated their swift response to rectify the communication issues, and the ED seems like he is working hard to get his team properly trained in customer service. We are considering them as an option now because of the ED's response and the friendly staff I spoke to when I came in to get information in person. I have called several times in the last couple weeks to attempt to get pricing information for my grandparents. No calls have been returned, and the one time someone did answer, they sat the phone down while I was speaking to them and ignored me until I hung up. Very unprofessional and will not consider this as an option if this is how they treat you from the get go.
October 2023
October 2023
Wonderful place for your love ones. Clean, nice large modern rooms. Reasonable prices. Friendly, happy and caring staff. Great restaurant with lots of healthy choices. Lots of activities to keep your love ones active. My love one really likes it there.
October 2023
I am writing this review on the basis of my tour of Brookdale Mandarin. One of the perks of living in Jacksonville is that there are many options for independent living and assisted living. However, after a month of intensively searching, calling and touring various facilities, I strongly believe that Brookdale Mandarin is the right place for my parents. It is not as fancy as some that I looked at but there is a strong sense of community and, based on my brief observations, the residents seem to be enjoying the many activities that are offered. The apartments that I looked at have been completely redone between residents so they look clean and modern. The one and two bedroom apartments have full kitchens, which I really like. All the staff I met were friendly but I have especially appreciated the help of Ron Mchugh who took me on not one but two tours, patiently answered all of my many questions and went above and beyond to work things out for my parents to be able to move in on the timeline we needed.
August 2023
My Mother and I visited Brookdale Mandarin yesterday, to tour the site and inquire about future residence. We met with Ron McHugh who was terrific; providing us with information, and a tour of the property. Ron was patient, thorough, and friendly, introducing us to staff and residents, as we walked. Everyone was welcoming and friendly. The staff was courteous and attentive, the residents happy and outgoing. I believe my Mom will decide Brookdale Mandarin will be her next home, and we look forward to working with Ron and the team.
March 2020
We have had elderly parents at Brookdale Mandarin for 8 years, but I will review current operations unless noted. Care by staff is good to very good. They're conscientious. Dining hall varies a lot month to month. Currently food is good. However, through January they were frequently running out of basic food choices, i.e. inventory management was horrible. Service used to be really slow, but that's improved. The facility is old, but they've made attempts to upgrade the last few years. Financially, annual rate increases are double to triple the rate of inflation, year after year after year. They always have excuses, but basically they charge more because they can. Our biggest negative - and it's huge - is billing. Four months ago my mother in law switched from a 2 to a 1 bedroom. Corporate is still charging the 2 bedroom rate and adding overdue charges. Today they had a collection agency call us. The local management has been pleasant and cooperative but completely ineffective at working with corporate Brookdale. This mirrors a similar problem with my own mother a few years ago. On balance, I would reluctantly not recommend Brookdale.
September 2018
I am currently a resident here since 8/15. The staff has been very nice in helping me get adjusted to my new surroundings..
October 2017
October 2017
August 2017
I moved my mother and father here almost 5 years ago when it was Emeritus of Mandarin. It was no frills but clean, comfortable, well staffed and well managed. Brookdale took over the facility 3 years ago and it has steadily declined in every area year after year. It is severely understaffed and almost everyone from Emeritus is long gone. I have every intention of moving my mother out in the near future to a facility that is more responsive to the needs of their occupants.
February 2017
May 2016
March 2016
October 2013
Good
Rate and Review Brookdale Mandarin
Community Details
Brookdale Mandarin Amenities and Services
Amenities
- Outdoor Common Areas
- Beautician Onsite
- Meals Provided
- Vegetarian
- Activities Offsite
- Devotional Services Offsite
- Indoor Common Areas
- Activities Onsite
- Swimming Pool / Hot Tub
- Devotional Services Onsite
Services
- Minimum Age of Accepted Residents
- Activities Onsite
- Devotional Services Available
- Indoor Common Areas
- Meals Provided
- Nurses on Staff
- Podiatrist Available
- Physical Therapy Available
- Occupational Therapy Available
- Speech Therapy Available
- Complimentary Transportation
- Activities Offsite
- Outdoor Common Areas
- Beauty & Barber Services
- Pets Allowed
- No Smoking Allowed in Private Areas Indoors
- No Smoking Allowed in Public Areas Indoors
- Hospice Available
- Respite Available
- Resident Parking Available
- Doctor on Call
- Nurse on Call
Do you have questions? Speak to a local senior living advisor for free.
(800) 755-1458
Brookdale Mandarin Housing and Staff
Living Types Available
Staff
- Trained Staff
Not sure what senior living is right for you or your loved ones? Call us today!
(800) 755-1458
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Assisted Living Center is not affiliated with Brookdale Mandarin and does not guarantee the completeness or accuracy of pricing, photos, living or care available, services or amenities. All phone calls and form submissions are handled by our trusted partner A Place for Mom. Any information regarding Medicare and Medicaid is for general informational purposes and is not a substitute for professional advice. Please visit Medicare.gov or Medicaid.gov for more information.
Families and their loved ones are encouraged to do the following before deciding on a community.
- Schedule a tour and visit the physical location to make sure community description is accurate.
- Confirm with community manager that living and services required for you or your loved one's unique needs and budget are met.
- Check with state government websites for additional provider licensing and information.
If there is any information that is inaccurate or needs to be updated, please contact Assisted Living Center.
Assisted Living Center uses the term "assisted living" or "personal care" to inform users that a community provides assistance with some Activities of Daily Living (ADL's). It may not meet your state's legal definition required for that level of care.