Privacy Policy - Assisted Living Center
Assisted Living Center
ALC Phone Number

Speak to an Advisor

(800) 755-1458

At Assisted Living Center, we only use personal information you provide in the way we specify when we collect it. We take your privacy seriously, and this privacy policy describes how we handle the data we collect from you.

If you have questions or concerns regarding this statement, you should first contact us at privacy@assistedlivingcenter.com.

All users can view content on our Web site without submitting any personal information (such as name, address, phone number, etc.) to us. However, in order to provide you with a better user experience, we may collect non-personal information from your computer using cookies. More information on this process is below.

Our information request form

At this time, we collect certain personal information from you, but only through voluntary requests for information, participation in surveys (unless we tell you that your responses will be anonymous), and related e-mail newsletter/content services. Such information can include name, age, gender, address, e-mail address, telephone number, and certain other information that we specifically request on our inquiry forms. However, participation in these services, surveys, etc., and providing us with this information, is entirely up to you.

We may use the above-described information (“Personal Info”) to personalize and enhance your use of this site, including delivering more relevant advertisements and content to you. We may also use your Personal Info to communicate with you on a one-time basis, such as to respond to your inquiries or comments or notify you of related content updates on the site. Your use of this site constitutes your permission for us to use your Personal Info for such purposes. If you don’t want us to use your Personal Info in this manner, your only option is to cease using this site. We may also want to offer you products, programs, and services by sending you e-mail or otherwise contacting you through use of your Personal Info.

In some cases we may share your Personal Info with other companies. If you request more information from a specific community, service, company etc your information will be sent to that particular community, service or company that you requested. In any case you submit your information and do not select a specific community, service or company we will do our best to match you with a community, service or company that can best serve you in your area and share your information with them.

Our newsletter program

We offer opportunities to register to receive our e-mail newsletter, both in various locations on our Web site and on our Information Request Form. We only add you to our mailing list if you authorize us to. Moreover, we do not share your e-mail address or other personal information with other companies unless authorized by you. If you do not wish to be contacted by us for such promotional purposes, you may “opt out” by emailing us at privacy@assistedlivingcenter.com with that request.

Our use of cookies

In many cases, we collect non-personal information from your computer using “cookies,” which are standard Internet technologies used to measure user traffic. For example, cookie data is useful in measuring user visits, browsing patterns, or e-mail message views. This information helps us to provide you with a better user experience by enabling us to compile statistics and measures of user satisfaction, and thereby to continually improve our Web site. Some of this information is collected and compiled by third-party service providers.

A cookie is a small amount of data that a website’s server sends to your browser, which is stored on your computer’s hard drive. Cookies can be removed from your hard drive. Also, depending on the type and version of web browser you are using, you may be able to change how your computer treats cookies so that cookies are not used or saved. Please check with your browser provider for more information on removing cookies.

Special cases

In a limited number of cases, we may choose to share either personal or non-personal information with third-parties. Such examples are subpoenas, court orders or other requests to cooperate with other types of legal enforcement.

Business Transfers

As we continue to develop our business we might sell or buy companies, subsidiaries or business units. In such transactions, customer information is generally one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy (unless the customer consents otherwise). Also, in the event that we are acquired or assigned, customer information will be one of the transferred assets.

Links to third parties

Although Assisted Living Center provides links to other sites that may provide valuable information, we cannot control how they collect or manage personal information from their websites. We encourage you to review their privacy policies and data collection procedures.

Security measures

We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. While no data transfer can be completely secure, we will make reasonable efforts to secure your data while being transferred, stored or processed.

Children’s privacy

Assisted Living Center is intended to be used by individuals over the age of 18. We do not seek or willingly collect information on children under the age of 18. If we discover that we have collected information on a child under the age of 18, then we will delete that information from our system.

Community Information

The information listed on our website is intended as a general guide. We do not check the status of community licenses for facilities and we do not guarantee that each property has all types of care, services, amenities, or activities listed. We do our best to display all assisted living communities in a given area, and some may not be licensed for the types of living in which they are listed. We strongly recommend every user to conduct due diligence on communities they are interested in, including but not limited to, checking on the status of a facilities license, requesting inspection reports and complaints, and most importantly, visiting the facility in person.

Updates and Effective Date

We reserve the right to make changes to our Privacy Policy from time to time for any reason. Any modifications, additions or deletions shall be effective immediately upon posting, unless otherwise indicated. We encourage you to periodically check back and review this policy so that you are aware of the information we collect, how we use it and to whom we consent to disclose it.

Additional information

We need your assistance in keeping your information up to date. If you would like to review, correct or change your personal information or need assistance unsubscribing, please email us at: privacy@assistedlivingcenter.com

Frequently Asked Questions

To view the answers to some common questions, please visit our FAQ Page.

Privacy Coordinator

privacy@assistedlivingcenter.com