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About South Hill Village
Looking for a community that can cater to your needs while keeping your independence? South Hill Village is the right choice. Our community was designed to a quiet, beautiful community settled in the center of Spokane. We offer convenient access to shopping, restaurants, parks and more entertainment available in Spokane. Banks, hospitals, and medical facilities are also nearby.
Choosing the right assisted living community can be an overwhelming for seniors and their families. We will be with you and guide you through all the services and care we have available. We show you how you can create a customized solution as the needs of you or your family member change. You'll have the peace of mind knowing that the best possible care is being provided in Spokane. The flexibility we offer is nearly limitless when it comes to the daily care we can provide.
South Hill Village Senior Living & Care Types
Independent Living
Healthy seniors in Spokane thrive with South Hill Village Independent Living, offering a lively and engaging retirement. This community caters to older adults, eliminating maintenance worries in a setting designed for seniors and providing plentiful social opportunities. South Hill Village Independent Living allows you to focus on your hobbies and interests, making the most of your retirement.
Assisted Living
Seniors find the perfect mix of independence and support at South Hill Village Assisted Living in the heart of Spokane. Residents receive help with meals, medication, and hygiene in a secure setting with caring, professional staff. Feel at ease with South Hill Village Assisted Living, where you can trust in the care and support provided.
Memory Care
Experience specialized Alzheimer's and dementia care at South Hill Village Memory Care in Spokane, where each resident's needs are met with respect. The care center provides personalized plans, a secure location, and regular activities aimed at mental stimulation. You’ll find that South Hill Village Memory Care significantly improves the quality of life for individuals facing memory issues.
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South Hill Village Amenities & Services
Residents have access to Housekeeping provided, Laundry service / dry-cleaning, Devotional Services Offsite, Vegetarian, Activities Offsite, Beautician Onsite, Indoor Common Areas, Devotional Services Onsite, Activities Onsite, Meals Provided, Kosher, Outdoor Common Areas, Computer room and other facility comforts so seniors feel right at home. Our fully-trained staff is always friendly and available to help seniors feel right at home.
Our facility has Wheelchair Accessible Showers, Hospice Available, Respite Offered, Aging in Place, Complimentary Transportation, Property Convenient to Busline, Resident Parking Available and other ways we keep seniors active and healthy. Our staff works really hard to keep our aging residents active and independent, keeping everyone feeling young and healthy.
Residents enjoy of a full schedule of social, educational and entertaining activities. Our structured program helps all residents maintain a high quality of life. Many of our activities encourage members to socialize and develop friendships with other residents. We make sure the activities are fun and entertaining.
Want to learn more about what our senior living community can offer you? Call (800) 755-1458 for more information.
South Hill Village Location
South Hill Village
3117 E Chaser Ln, Spokane, WA 99223
Pricing & Availability
(800) 755-1458Available Living Options
- Assisted Living
- Independent Living
- Memory Care
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(800) 755-1458South Hill Village Frequently Asked Questions
What does South Hill Village cost?
The cost of services at South Hill Village is determined by the type of living and care, which includes independent living, assisted living, and memory care. Pricing is based on care type, staffing, and support required. Additional services like wellness programs, personal hygiene care, and cognitive support may affect the total cost. Call (800) 755-1458 for customized quotes and tailored pricing.
Does South Hill Village take Medicare or Medicaid?
Independent living, assisted living, and memory care are not funded by Medicare because they are housing and non-medical services. Physical therapy, doctor visits, or other necessary medical care may be covered under Medicare if part of a prescribed treatment plan. Medicaid may provide assistance for memory care or assisted living expenses through state programs but does not include independent living. To learn more, call (800) 755-1458 to consult a senior advisor.
What care and living options does South Hill Village provide?
South Hill Village provides three specialized care levels. Independent living creates an active lifestyle for self-sufficient seniors seeking community engagement. Assisted living delivers 24-hour personal care support with professional assistance. Memory care offers specialized supervision in a secure environment for those experiencing cognitive challenges.
How long is the wait for a room at South Hill Village?
Units at South Hill Village may vary in availability daily. Call (800) 755-1458 to speak with a senior living professional for current openings. When units are full, a waitlist option ensures future consideration.
Does South Hill Village allow tours?
Yes, you can take a tour of South Hill Village. Call or use the contact form to set up your visit and experience the community firsthand.
Are the reviews for South Hill Village good?
South Hill Village holds a 4.6 rating, showcasing very positive reviews. Customers appreciated the independent living, assisted living, and memory care, highlighting the professional care, clean amenities, and enriching community.
Reviews South Hill Village
September 2025
South Hill Village management is horrible. All they care about is the money they can receive from their residents. Watch out for their non refundable fee they quote to just belong to their community. It is a scam. I have heard them quote anywhere from $3,000 to $8,000 while pretending to do you a favor saying, “that they will help you out by taking it off your monthly rent but don’t tell anybody because your family will be the only family receiving this great deal”. There is no genuine care shown towards the residents at all. They are extremely understaffed. There is no acting nurse. The is no acting director of the whole property. The food program is not eatable. The same menu just keeps revolving week after week after week. The place is dirty with no basic cleaning of the floors, laundry rooms and bathrooms. South Hill’s corporate office has no clue how the property is even ran. Their best effort is to just send in bodies and platoon most positions. My dad was there many years and towards the end they treated him very poorly. Save your families time, money and hardships and go to a much better facility like the Gallery just down the street. Thank you for looking.
May 2024
Great gym!
January 2024
Stopped in to see a friend
January 2024
My loved one has resided in a total of 3 long-term care facilities (for dementia) since 2017 and resided in assisted living at this facility for 4.5 years (prior, during, and after the Covid health emergency). Long-term care staffing was a challenge before the Covid pandemic, drastically worsened during the pandemic, and has not yet recovered. Staff turn-over is high and vacancies persist at all company-run long-term care facilities. The vast majority of the SHV staff are kind and caring, but there are care delivery shortfalls. I would rate the care delivered as average, at best, throughout the 4.5 years. The good: nurse manager, Dee Herta RN, is utterly fantastic and trustworthy. The dietary staff track and report residents who don't show up for a meal. All but the newer dietary staff know the residents by name and preferences. Laundry services return the clothes and bedding to the correct resident 99.5% of the time. This facility does NOT have a theft problem. The bad: SHV communication has always been abysmal. I routinely hit a road block when I needed to speak with someone in authority. The receptionist always states that the individual is "in a meeting". Most of management does not respond to emails or voice mails. The receptionists promise to deliver a message, but no one calls back. I always had to place repeated calls to get traction. Housekeeping services were skimpy or deferred when staffing was low. In March 2023, I was in the room, out of the line of sight, when a housekeeper opened the door and asked my loved one if they wanted the room cleaned. My loved one responded, "What ever you think is best" and the housekeeper said she would return next week and clean. I stepped into the hallway and asked her to clean the room. As she was working, she said that a housekeepers had called off and she had double the number of rooms to clean. I am a retired physician and the resident's POA. I was appalled to discover that care staff were aware of and repeatedly failed to report functional and health declines to me (recurrent nausea and diarrhea; declines in the resident's ability to perform activities of daily living). The resident's memory prevented accurate self-assessment when queried. In late February 2023, staff noted that the resident vomited in the dining room during lunch and had not felt well the day prior. This was not reported to me with no explanation as to why. Staff checked in a few hours later and the resident reported feeling weak. The resident's blood pressure was taken once and was low normal. Staffed called an ambulance and sent the resident to the hospital without communicating any of this to me until AFTER the ambulance had departed their facility. This was not a life-threatening emergency. Several care staff subsequently advise me that the facility policy is to transport before calling family (to avoid delays caused by family protests). Following this event, my loved one demonstrated an accelerated decline in memory and self-care with increased confusion and the need for greater assistance. I met with nursing management and we increased the level of supportive care. But this care was not delivered. A couple of days after this change, I arrived early and sat in the room with my loved one for hours of quiet observation. The resident received no assistance with hygiene or getting dressed and was not prompted to go to the dining room for lunch. This is when I decided to move the resident to memory care at another facility. (And, the care at that facility was also average, at best.) Do your due diligence before selecting any care facility. All marketing directors are skilled at promotion. Call the long-term care ombudsman and ask about the concerns raised the residents' loved ones. Seek out family members during peak visiting hours and speak with as many as possible. Sit quietly in the common areas and watch the interaction between staff and residents. My loved one received the most attentive, compassionate care (by far) in a superb adult family home.
February 2023
South Hill Village Memory Care provided a caring and safe environment for my mother. Mom lived there for about 4 1/2 years. She passed away last month. Caregivers were conscientious, patient, and compassionate, even when the symptoms of dementia made their job very hard. The medical team provided expertise, custom care, and went the extra mile. Throughout her time there we felt confident that her needs were being met. The communication with us was forthright, timely, and greatly appreciated. We recommend other families looking for a new place for their loved ones to call home consider South Hill Village Memory Care on Hailee Lane in Spokane, WA.
December 2022
What a lovely community! They do a great job caring for their residents and love the community and it shows! Go see Rob and ask for a tour!
August 2022
Very helpful. Carson went out of his way to make the client comfortable with the move. Way beyond his job description.
February 2022
October 2021
December 2020
October 2020
South hill village continues to impress our family. Our mom is there in memory care and the staff are really helpful and caring especially Carey and Ashley. During this covid environment they have gone out of their way to facilitate special covid conscious visits. My moms in a good place.
October 2020
Dakotah is so nice
September 2020
Great friendly and helpful reception staff.
September 2020
We love our South Hill Village - our family business works with seniors in transition and their staff here has always been very accommodating and professional in meeting the needs of our clients and their families.
August 2020
Attended their Luau with a friends mom tasted some good wines. The staff was very friendly.
March 2020
Staff and facility and warmth and responsiveness to needs. The whole package!
March 2020
November 2019
October 2019
Nice place.
March 2019
Moved my dad into SH over the weekend. EVERYONE has been so nice, helpful and friendly! Thank you for making this decision easier !
Rate and Review South Hill Village
Community Details
South Hill Village Amenities and Services
Amenities
- Housekeeping provided
- Laundry service / dry-cleaning
- Devotional Services Offsite
- Vegetarian
- Activities Offsite
- Beautician Onsite
- Indoor Common Areas
- Devotional Services Onsite
- Activities Onsite
- Meals Provided
- Kosher
- Outdoor Common Areas
- Computer room
Services
- Wheelchair Accessible Showers
- Hospice Available
- Respite Offered
- Aging in Place
- Complimentary Transportation
- Property Convenient to Busline
- Resident Parking Available
Do you have questions? Speak to a local senior living advisor for free.
(800) 755-1458
South Hill Village Housing and Staff
Living Types Available
Staff
- Visiting Physical Therapist
- Nurses on Staff
- Visiting Podiatrist
- Visiting Nurse
- Visiting Speech Therapist
- Visiting Dentist
- 24-Hour Awake Staff
- Visiting Occupational Therapist
Not sure what senior living is right for you or your loved ones? Call us today!
(800) 755-1458
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Assisted Living Center is not affiliated with South Hill Village and does not guarantee the completeness or accuracy of pricing, photos, living or care available, services or amenities. All phone calls and form submissions are handled by our trusted partner A Place for Mom. Any information regarding Medicare and Medicaid is for general informational purposes and is not a substitute for professional advice. Please visit Medicare.gov or Medicaid.gov for more information.
Families and their loved ones are encouraged to do the following before deciding on a community.
- Schedule a tour and visit the physical location to make sure community description is accurate.
- Confirm with community manager that living and services required for you or your loved one's unique needs and budget are met.
- Check with state government websites for additional provider licensing and information.
If there is any information that is inaccurate or needs to be updated, please contact Assisted Living Center.
Assisted Living Center uses the term "assisted living" or "personal care" to inform users that a community provides assistance with some Activities of Daily Living (ADL's). It may not meet your state's legal definition required for that level of care.