Sunrise of Issaquah

May 2023

Google

D Dahlin

My wife's care of her Alzheimer's was complicated initially by agitation but she finally settled in and was doing well except for beginning to have falls while she walked with limited supervision. she eventually suffered a fracture requiring pain control and more intensive care. They felt unable to provide the care and would not take her back from the hospital.

April 2023

Google

Suzanne Goodman

Our family was so grateful when we found Sunrise Issaquah for Mom. Researching and selecting the best care for her at her advanced age was such an incredibly difficult process and a weighty responsibility given that she had been living well independently for so many years and understandably was very reluctant to give that up or accept help. But substantial health and memory loss issues finally forced us to move her across the state to be closer to us several years ago. Although the transition was rough for a while, she first settled into an unrelated facility in Bellevue that we had selected and which seemed great in the beginning but gradually deteriorated under frequent ownership changes and poor management until we had to make the traumatic decision (unfortunately during the beginning of COVID) to search for a safer and more stable environment for her. We felt so incredibly fortunate to find space for her in the newly opened, beautiful Sunrise Issaquah location near us! Upon meeting their daily care staff and medical team members, consulting with the director, and touring the warm and welcoming building, we knew immediately that we had found a gem. We could not arrange that move for Mom fast enough and they helped make it as seamless as possible. We chose their intermediate Terrace Club program for her, which is unique only to Sunrise from what we found in our research, because she needed more help than assisted living offers but was far from being ready for memory care services. From day one the high level of care and individualized attention she received was such a contrast to where she had been, it was truly remarkable, and we began to see her happy and thriving again. Everyone from the front desk concierge to the kitchen staff to the activities director were cheerful and enthusiastic which created the positive environment that we looked forward to visiting her in. And amazingly we noticed very little staff turnover during this time, which is virtually unheard of in this environment, and which speaks volumes for this facility. Mom continued to enjoy her years at Sunrise until unfortunately her significant health conditions caught up with her recently and we were confronted with end-of-life care issues that we had never faced before. The compassion and genuine care she received from these angels on earth who choose to work with seniors at Sunrise simply brought our family to tears. They welcomed her “home” from the hospital, held her hand, gently spoke to her, softly played her favorite music for her, consoled us as we sat by her side, and made her as comfortable as possible throughout each day and all through the night. Leaving Sunrise and saying goodbye to all of her caregivers for the last time was very difficult as several had become like extended family members. It has taken some time to be able to write this review but if we can help any other family or friend find Sunrise Issaquah for their loved one, it would be a gift we would be happy and feel honored to share

April 2023

Google

Teresa Czaja

Every member of the staff that I have met has been helpful and caring. When I come to visit my aunt, she is engaged in some sort of activity and enjoying the people around her. The activities are geared towards the abilities of the residents on each floor. My aunt participates in the exercise class to help keep her moving. I know she is not sitting in her room all day alone, there is always something going on. They have hosted some holiday themed events where the family is included. When it came time to move her to Reminiscence, the staff packed up her belongings and moved her entire room during lunch and she never realized she had changed floors. The communication has been very good, especially during Covid. My aunt enjoys living there and they like having her there. I appreciate the safety features so I know she is safe. I really like the décor, it is beautifully furnished

March 2023

Google

Elizabeth Kressin

Sunrise of Issaquah has been incredible for our family! When my dad passed suddenly and my mom needed memory care, Sunrise worked with us to get her in quickly. The transition was seamless. My mom was adamant that she didn't want to go, but as soon as she got there she was so happy. She has made friends, participated in the activities provided, and has made it her home. We can't say enough positive things about the care she is getting and how friendly the staff is!

March 2023

Google

Betsy G

When my sister and I were in search of the best dementia care available for our mother in July 2020, we knew we had found it in Sunrise Senior Living, Issaquah. Ever since that day, all of our expectations have been far exceeded again and again. We have trust and peace of mind through all of the ways our mom is seen, heard, honored, and respected as an individual. Through their amazing skills, personal qualities, and knowledge, the Sunrise staff clearly strive to provide the best care with compassion, concern, attention to physical and emotional needs, attention in honoring and recognizing one's individuality/worthiness....along with bringing joy, humor, and fun actives. Although the place itself is beautiful, it is the staff that makes it most beautiful. When facing a time when our mom’s dementia needs could no longer be met by us, Sunrise has given us all the gift of knowing she is receiving the best advanced care by the Sunrise team. Nothing but love, appreciation, and gratitude for the people and uplifting environment that is Sunrise Issaquah.

March 2021

Google

Cherryl Almasco

I worked for this company for more than 14 years... I started in Sunrise of Mercer Island then move last year in Sunrise of Issaquah...