Sunrise of Issaquah

August 2024

Google

Rosie Ojala

Beautiful community and great staff!

June 2024

Google

Melissa Neal

June 2024

Google

Tim Neal

I have visited Issaquah Sunrise several times. The facility is always clean and refreshing. Staff is always friendly and professional. Residents are cheerful and happy. I highly recommend Sunrise of Issaquah to all looking for a care facility for their loved ones.

May 2024

Google

Jean Neal

Have visited the facility several times and have found the staff professional . There was always an activity happening with the residents. The place is clean and tastefully decorated.

May 2024

Google

Dr. Dana Dobbs

Sunrise of Issaquah is an exceptional, beautiful facility with caring, attentive staff. I was treated like royalty during my tour, and the staff truly listened to my concerns regarding my mother's needs. As an added plus, Ginger, the resident Labrador, instantly provided a loving and warm welcome. I am a veterinarian, so truly enjoyed the interaction! The residents enjoy her as well, hard not to smile with that unconditional love. I would highly recommend this facility….it feels and looks like a resort! Great activity schedule, menu, and amenities as well!

May 2024

Google

M D (Graybush)

Great place for Mom.

February 2024

Google

Corrinne Quezada

This Sunrise is beautiful, clean, and feels good as soon as you walk in. Staff is welcoming, caring, and seem to love their jobs. The Executive Director is helpful, friendly, and truly cares. A wonderful place to visit!

November 2023

Google

Bill Jukes

Moved my mom from independent living to assisted living (Terrace Club) and to be closer to my home in Sammamish. It took my mom about 4-6 weeks to adjust to the additional personal attention, but she loves it here now. The facility is very nice and bright and they have a lot of activities that my mom loves to do. I looked at several assisted living places before choosing Sunrise. The staff was the primary reason for selecting Sunrise. They are amazing and personable. Kristine, Laurene, JoJo, Kara, Sachit and the team on the 4th floor make it a pleasure to walk in every time I visit, and I know they take excellent care of my mom.

November 2023

Google

anne kuester

The staff is amazing especially Josh!!!

November 2023

Google

Cindy Enyeart

My Mother and Step Father became residents of Sunrise of Issaquah in August of 2022. They had been living in an Independent Facility but the care for my declining Father became too much for my Mom. From day 1 Sunrise of Issaquah was superior. I toured many many residences on the eastside. A lot of them had amazing amenities, beautiful gathering spaces, wonderful apartments……all the bells and whistles. But, in reality my parents would not use all of that. Although it was appealing to me at 62, for them at 87 and 90 it would be more than they need and very very expensive. It was extremely important to my Mother that she and Jack stay together. Although Mom did not qualify for any type of assistance personally, we had a list of care needs for him. They were allowed to live on the 4th Floor, the Terrace level. Their two bedroom apartment was fantastic for them both. The care providers are angels. The staff listens and responds to any needs or questions immediately. Jack passed peacefully on March 27, 2023. The love and care that was given not only to him but to my Mother was amazing. We were able to move Mom down to the 2nd floor, as she has no additional care needs. But, she loves the housekeeping, help if she falls, large group activities and her neighbors/friends. I love knowing that she has help available and care immediately if she should need it. The staff treats her like gold and is positive and caring on a daily basis. I am so very happy that Mom lives 10 minutes from me, that she gets her "10am" breakfast cooked to order daily, she has people she talks and interacts with daily …….basically she is happy.

October 2023

Google

Carol Nelson

I moved my mom here about 6 months ago and I couldn't be happier with my decision. From the initial meeting to tour Sunrise, until the time we moved her in was seamless. I could tell immediately that the staff cared about my mom before they even met her! The facility is bright, cheery, open and decorated for every season and holiday. When I visit mom a couple times a week, she is always out in the living area with others or sitting at a craft table. It is evident that the staff like their jobs and the company that they work for. I've seen very little, if any, turnover and that was very important to me. We recently celebrated mom's birthday in a room that they set up for us and had flowers on the table for her. I get regular updates from the care team, and if I ask them to check on something or have the doctor look at anything, they are very responsive. I highly recommend Sunrise of Issaquah to anyone looking for a caring, wonderful place for your loved one to live!

August 2023

Google

Margaret Banin

My mom has fairly advanced Alzheimer's and has been living at Sunrise on their "Reminiscence" floor (full memory care) for the past two and a half months. I chose Sunrise after talking with and meeting representatives from several other local options. For context, mom had been living at another memory care facility for five years, but a change in ownership unfortunately led to a deterioration of services and so we had no choice but to move. Sunrise far and away exceeded the other facilities I visited in every regard. The sales staff was endlessly patient in listening to what I was looking for and my concerns. They also were very accommodating when I explained I couldn't make a decision without spending time myself on the floor (not just a pass through on a tour) and also that I wanted to bring mom to come spend an afternoon as well. During the afternoon mom spent there, staff just naturally embraced her presence - more so than I saw happen anywhere else. The moment mom looked at me and said "People are happy here," I knew we were in the right place. After that, facility-wide everyone worked with me to support a seamless - and rapid - move. I also have been impressed that post-move there has been no change whatsoever in the responsiveness and supportiveness of all staff, from administrative/accounting to care staff on the floor. Everyone - not just the floor staff - displays an incredible humanity and caring. They see the person inside each resident, no matter how cognitively challenged. And I know we made the right choice for mom, because she has only blossomed more and more since she began living at Sunrise. She has come out of a shell that we had blamed on the dementia. Of course, she still struggles, but the family sees more of her old self shining through than we have in years. That is clearly the result of the quality of the care she is receiving. She also has become so much more engaged with others than she has been in a long time. She has made friends, she actively seeks to participate in the daily programming, and her mood is consistently HAPPY. (<--and caps alone really doesn't do this change justice!) Dementia is not an easy journey for anyone to take - either the individual or their family. Sunrise is the third memory care residence mom has lived in since 2016, and it is by far the best because the staff there are not just physically caring for residents, they are providing them with the warmth and emotional support to live their best lives.

June 2023

Google

T Miller

My mom was a resident at the Terrace Club at Sunrise Issaquah. This was a big transition for our family, but everyone at Sunrise made us feel comfortable and welcomed. They took wonderful care of her and were always available for my questions and to update me on her care. The facility is absolutely beautiful and well managed and clean. Everyone from the front desk staff to the executive director (and everyone in between) were friendly, professional and always helpful. The caregivers are angels! And Laurene at the Terrace Club was a life saver to me, always keeping a special eye on my mom and keeping me updated. Thank you Sunrise Issaquah for the peace of mind knowing my mom was being well cared for and for having our best interest top of mind and a priority.

May 2023

Google

D Dahlin

My wife's care of her Alzheimer's was complicated initially by agitation but she finally settled in and was doing well except for beginning to have falls while she walked with limited supervision. she eventually suffered a fracture requiring pain control and more intensive care. They felt unable to provide the care and would not take her back from the hospital.

April 2023

Google

Suzanne Goodman

Our family was so grateful when we found Sunrise Issaquah for Mom. Researching and selecting the best care for her at her advanced age was such an incredibly difficult process and a weighty responsibility given that she had been living well independently for so many years and understandably was very reluctant to give that up or accept help. But substantial health and memory loss issues finally forced us to move her across the state to be closer to us several years ago. Although the transition was rough for a while, she first settled into an unrelated facility in Bellevue that we had selected and which seemed great in the beginning but gradually deteriorated under frequent ownership changes and poor management until we had to make the traumatic decision (unfortunately during the beginning of COVID) to search for a safer and more stable environment for her. We felt so incredibly fortunate to find space for her in the newly opened, beautiful Sunrise Issaquah location near us! Upon meeting their daily care staff and medical team members, consulting with the director, and touring the warm and welcoming building, we knew immediately that we had found a gem. We could not arrange that move for Mom fast enough and they helped make it as seamless as possible. We chose their intermediate Terrace Club program for her, which is unique only to Sunrise from what we found in our research, because she needed more help than assisted living offers but was far from being ready for memory care services. From day one the high level of care and individualized attention she received was such a contrast to where she had been, it was truly remarkable, and we began to see her happy and thriving again. Everyone from the front desk concierge to the kitchen staff to the activities director were cheerful and enthusiastic which created the positive environment that we looked forward to visiting her in. And amazingly we noticed very little staff turnover during this time, which is virtually unheard of in this environment, and which speaks volumes for this facility. Mom continued to enjoy her years at Sunrise until unfortunately her significant health conditions caught up with her recently and we were confronted with end-of-life care issues that we had never faced before. The compassion and genuine care she received from these angels on earth who choose to work with seniors at Sunrise simply brought our family to tears. They welcomed her “home” from the hospital, held her hand, gently spoke to her, softly played her favorite music for her, consoled us as we sat by her side, and made her as comfortable as possible throughout each day and all through the night. Leaving Sunrise and saying goodbye to all of her caregivers for the last time was very difficult as several had become like extended family members. It has taken some time to be able to write this review but if we can help any other family or friend find Sunrise Issaquah for their loved one, it would be a gift we would be happy and feel honored to share

April 2023

Google

Molly Borowski

Beautiful facilities, and excellent staff! I really appreciated the consultative (and caring) approach from their sales leadership and organization -- made the process much more reassuring and efficient.

April 2023

Google

Teresa Czaja

Every member of the staff that I have met has been helpful and caring. When I come to visit my aunt, she is engaged in some sort of activity and enjoying the people around her. The activities are geared towards the abilities of the residents on each floor. My aunt participates in the exercise class to help keep her moving. I know she is not sitting in her room all day alone, there is always something going on. They have hosted some holiday themed events where the family is included. When it came time to move her to Reminiscence, the staff packed up her belongings and moved her entire room during lunch and she never realized she had changed floors. The communication has been very good, especially during Covid. My aunt enjoys living there and they like having her there. I appreciate the safety features so I know she is safe. I really like the décor, it is beautifully furnished

March 2023

Google

Elizabeth Kressin

Sunrise of Issaquah has been incredible for our family! When my dad passed suddenly and my mom needed memory care, Sunrise worked with us to get her in quickly. The transition was seamless. My mom was adamant that she didn't want to go, but as soon as she got there she was so happy. She has made friends, participated in the activities provided, and has made it her home. We can't say enough positive things about the care she is getting and how friendly the staff is!

March 2023

Google

Betsy G

When my sister and I were in search of the best dementia care available for our mother in July 2020, we knew we had found it in Sunrise Senior Living, Issaquah. Ever since that day, all of our expectations have been far exceeded again and again. We have trust and peace of mind through all of the ways our mom is seen, heard, honored, and respected as an individual. Through their amazing skills, personal qualities, and knowledge, the Sunrise staff clearly strive to provide the best care with compassion, concern, attention to physical and emotional needs, attention in honoring and recognizing one's individuality/worthiness....along with bringing joy, humor, and fun actives. Although the place itself is beautiful, it is the staff that makes it most beautiful. When facing a time when our mom’s dementia needs could no longer be met by us, Sunrise has given us all the gift of knowing she is receiving the best advanced care by the Sunrise team. Nothing but love, appreciation, and gratitude for the people and uplifting environment that is Sunrise Issaquah.

March 2023

Google

Duke Turbine

Beautiful community with caring staff. It is very well run.

February 2023

Google

Heidi Christiansen

Friendly staff, Stephanie at the front desk always makes my day when I come in. Clean facility with attentive nurses

January 2023

Google

Lori Nevin

Mom has been at Sunrise of Issaquah for just 2 months and so far she and our family have been treated like old friends. The staff is always positive, says hello with a smile and calls Mom by name. The environment and Mom's suite is always super clean and the decor first class. Every time I have a need to discuss her care plan, the staff is very understanding and open to communicate to make Mom's experience and the transition to assisted living as good as possible.

December 2022

Google

Ed Walker

My sister is a new resident of Sunrise Issaquah and we couldn't be happier with the level of respect, friendliness, and service she receives. Laurene and her team have made my sister feel like she is part of a family from day one. They are also very good at welcoming and keeping family members of residents up to date on how their loved ones are doing. Very attentive to individual needs.

November 2022

Google

P Y

Beautiful facility with an excellent staff!

November 2022

Google

Christopher Jones

I cannot speak to some aspects of Sunrise, as I do not have a loved one here, but as a provider who comes to offer my services each month, I always look forward to my visits here. The facilities are top notch and the people that work here are exceptional. I would not hesitate to entrust them with the care of my own Mom or Dad.

October 2022

Google

Christopher Agnes

One of the care staff leads, there was very helpful named Jo-Ann S and Stephanie who works at the front desk. Really gave me the experience of a family home. Thank you for everyone for your professionalism.

April 2022

Google

Helen Rodgers

I cannot rate Sunrise of Issaquah highly enough. Our mother was scheduled to move in April 2020 which was delayed due to COVID. Initially, she was assessed for a lower-care floor, but when she was finally able to move in her mental state had declined significantly. Sunrise adapted and moved her to the Reminiscence Floor. I cannot praise Sunrise highly enough in this review for how they have helped my mom settle in and live her best life. She had difficulty settling in, but rather than treating her as a problem, Sunrise staff respected her dementia and helped us work through how to best help her. Dementia can be a hard road for any family - particularly when you live far away. But through it all the staff and administration at Sunrise made us feel like we were a part of a team caring for our mother. They were as happy as we were when mom's agitation settled. The care is professional and personal at the same time. From the Executive Director down to those setting the tables at meal times - everyone knows and cares for the residents. If you are lucky enough to get a loved one a place at Sunrise of Issaquah - take it. This is A+ quality care and a great team of people. Thank you!!!

November 2021

Google

Dee Ann Perea

My mom is currently living in Sunrise of Issaquah. What a wonderful environment! Everyone is so caring and nurturing. Mom is extremely happy and truly loves everyone she interacts with including her care team, her neighbors and friends. It was hard not to be able to be inside Sunrise due to Covid restrictions. Not once did I question her care physically, socially or emotionally. All efforts were made to keep our family connected to our mother, grandmother and great grandmother. The community of Issaquah is so fortunate to have Sunrise!

November 2021

Google

Todd Rutherford

Great place, great people!

March 2021

Google

Cherryl Almasco

I worked for this company for more than 14 years... I started in Sunrise of Mercer Island then move last year in Sunrise of Issaquah...