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About Parklane West Healthcare Center
Parklane West is the right choice for anyone looking for all that senior living has to offer. We are in the heart of San Antonio, TX. Hospitals and physicians, dining, entertainment and other attractions are all part of the local area. Everything a senior resident needs can be found locally.
Choosing the right assisted living community can be an overwhelming for seniors and their families. We will be with you and guide you through all the services and care we have available. We show you how you can create a customized solution as the needs of you or your family member change. You'll have the peace of mind knowing that the best possible care is being provided in San Antonio. The flexibility we offer is nearly limitless when it comes to the daily care we can provide.
Parklane West Assisted Living, and Nursing Home Care
Parklane West takes pride in providing quality assisted living and skilled nursing care services for our residents.
You can choose a floor plan that fits your needs and wants at your new home. Every plan comes with quality amenities and modern conveniences. We employ very well trained staff that are some of the best in San Antonio who care for our senior residents. We do our best to nurture your loved ones and help them age gracefully. We designed the dining area at Parklane West to be a cozy, home style setting for our residents and family members. Our specialty is customized menus that provide delicious, home cooked meals that meet the needs of all residents.
Parklane West Amenities & Services
We offer seniors the latest amenities in comfort that they would enjoy in the comfort of their own homes. Indoor Common Areas, Devotional Services Offsite, Devotional Services Onsite, Activities Onsite, Outdoor Common Areas, Beautician Onsite, Activities Offsite, Meals Provided are available for all residents. The staff here are fully trained, friendly and accessible. They will help your residents enjoy their stay with us.
Our facility has Hospice Available, Respite Offered, Wheelchair Accessible Showers, Complimentary Transportation, Property Convenient to Busline, Resident Parking Available, Transportation at Cost and other ways we keep seniors active and healthy. Our staff works really hard to keep our aging residents active and independent, keeping everyone feeling young and healthy.
Residents enjoy of a full schedule of social, educational and entertaining activities. Our structured program helps all residents maintain a high quality of life. Many of our activities encourage members to socialize and develop friendships with other residents. We make sure the activities are fun and entertaining.
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Parklane West Healthcare Center Location
Parklane West Healthcare Center
2 Towers Park Ln, San Antonio, TX 78209
Pricing & Availability(800) 755-1458
Available Living Options
- Assisted Living
- Nursing Care
Parklane West – Reviews
I’ve been working at Parklane West for 4 and a half years. We have some incredible, caring workers at Parklane. I have seen some very positive outcomes. We have a great team that is always striving to do better. I love working here. I would highly recommend Parklane West Healthcare
I’ve worked here for 3 years and love working with my management team and floor staff. I would recommend this facility to my friends and family!
Been in the community for over 2 and a half years and my experience has been nothing but a blessing. From housekeeping to therapy, our nursing to our kitchen. The community within the facility gracefully work together in unison to create a healthy living environment for the residents! Truly a great vibe and always welcoming!
Highly Recommend Parklane West. Been here a couple of months, and Love everything about it. Very Caring Nursing Team, Social Workers, and Therapy Team. Administrative Staff is very professional and nice. Residents love the place, they really feel at home.
The day crew are fantastic and very nelpful and supportive. The over night crew however were very abusive neglect I’ve and should all be fired. They left me on the toilet for hours and when I kept pulling the hires help line the supervisor disconnected the line and left me there they finally got me of the toilet about an hour before the day shift came in. When I made a complain about the night supervisor he would come in to my room and turn tha AC as low as it could go and take away my blanket. One night I heard someone yelling for help so I made it down the hallway in my wheelchair and the guy was laying on the flioor. I went to the front and the staff was watching movies and not attending to the residents. That place needs to do a better job at monitoring the second shifts behavior I am in contact with a lawyer to look into this and have notified my insurance for further investigation if you have a choice avoid it at all costs
My mother ruby Shoels worked for parklane for years and loved her job and the professionalism and the hours were very flexible. And lived her passion for caring for others ...watching her for so many years in the sitter and caregiving filled intrigued me and I tried it years ago and have loved caring and providing to those who can no longer do for themselves..having compassion and understanding will take you a long way....
I came here to rehab and the staff was amazing! The food was really good and the care was wonderful.
I would like to compliment all of you that take such great care of my brother, Eddie. We are so thankful that he is with you and that you are so careful with his care. Thank you so much for letting us know about him having to be taken to the hospital. We were so thankful that you made sure he got the care he needed. We are so happy he was able to come back to you and we appreciate your excellent care and thank you for keeping us informed daily. He is doing so much better because of the care he gets from all of you that care take care of him. Blessings be with all of you, and please be careful and be Safe. We need you. Eddie Saenzs family
I am beyond blessed to have such an amazing facility taking care of my grandmother during this time of need. The staff is extremely loving and caring. They always go above and beyond to make sure you are up to par with your loved ones. My grandmother has had 3 strokes in which the last one lead to sever eye sight loss and hearing loss. She can only see you if you are really close to her. Ive been so stressed as I have not been able to go by to see her or spend time with her (Due to the nursing home lock downs. I know its for their safety). I dont want her to feel lonely without me being able to go spend time her. Well today The director (Lenny) made my day he FaceTime with my grandma, such joy seeing her doing great. Beyond blessed
This facility has had new management in the last 6 months, and the new team is very sincere and caring. Great people that treat their residents like their own family.
My Mother, an Alzheimers patient, was recently sent to Parklane West for rehabilitation subsequent to an unexpected hospitalization. The administrative staff as well as the nurses and caregivers were excellent to work with as I was dealing with everything long-distance. My Mother received compassionate care from the staff and therapists. I was always able to reach her and receive daily updates from the staff, which was of extra importance since I could not be there in person. I am pleased with the level of care she received enabling her now to happily return to her assisted living facility.
I was very nervous about this place. It seems every nursing home has bad reviews. My dad has been there for 5 days and so far so good. Its sad to see my father like this, but right now this place seems good. The staff have been nice. My dads nurse La shonda has been great and answered all my questions and concerns. My dads needs are being met. I appreciate the medical staff this is a tough job and I know pay is not the best. I pray for my father and everyone there to be blessed and protected by our heavenly Father.
This facility has had new management in the last 6 months, and the new team is very sincere and caring. Great people that treat their residents like their own family.
Great facility. I visit this facility often. Impressed by this facility and staff members.
My Mom was here for a short while for rehab following a stroke. The staff was very attentive to her and very responsive and she didn't complain about the food - which is really something because she always complains about the food!!
This place has new management and is better than it has ever been. If you are looking for somewhere to bless the life of your family members then this is the place.
The staff there work hard and are amazing!
The staff is wonderful and caring.
Organization is beautiful! Great team work.
The staff are very caring and helpful. I have been very impressed. Thank you for all you do.
My mother is in the long term wing and loves it. Nurses and staff are kind and respond in a timely manner. The food and activities are extremely better than the previous homes she has lived in.
The Phisical Tharapy and Occasional Tharapy staff at Parklane West have helped my father to make an excellent recovery after his fall. They are dedicated and professional people. We are glad that we chose this fasility.
Mom has made so much progress since we moved her here. Everybody at every level has been positive and easy to deal with. Her care is such a team approach. Her needs are addressed promptly and thoroughly. Her therapists are positive and encouraging. Dietary has been so accommodating meeting her nutrition needs. The doctors and nursing staff have been great. They go out of their way to explain and make sure she understands everything. So glad we found this hidden gem.
Excellent choice!! Parklane west took great care of my aunt after she had her knee replaced. From the therapy department to nursing they as a whole exceeded what we expected from we formally knew as a "nursing home" setting. The care she received was an extension of the hospital. She recovered quickly and was back at home in less than three weeks. We would choose Parklane west again. God bless the therapists and the nursing staff! They were truly a blessing.
Exceeded expectations!!!! I recently have had my grandfather discharged from a Parklane West. He was sent to Parklane from a nearby Joint Club hospital that performed his orthopedic procedure. I have to say I was very impressed with the physical therapy department, Andy runs a great team of therapist and the proof is in the pudding! I will have to admit that there were some issues with nursing but when i asked to speak to the DON she was more than happy to meet with me and took action to satisfy my concern, it was resolved. Before I decided to make this the location for my grandfather's therapy I toured the facility on the advise of the social worker at the hospital, I was toured by a thorough and pleasant woman who I later found out to be the executive director. I showed up at 5:15PM on a Friday and she offered me a bottle of water then she gave me a tour of the facility. She graciously sat with me and answered my questions which exceeded an hour, considering it was Friday evening and she was willing to do this meant a great deal to me. My grandfather met his goals and was sent home without home healthcare physical therapy. I am so grateful of the care and compassion we received at Parklane west, we would do it again given the same situation. Special thanks to Andy, Coco, Kelvin, Robert and Mary! All of you are Angels.
This is an excellent facility. Appropriately staffed and very competent by the way. My mother was receiving skilled care after a long stay at the hospital, he recovered quickly and acheived near independence while rehabilitating from her total knee replacement. My family was very happy with how our mother was treated while at Parklane West. I can go on and on but in short the physcial therapist and other therapy staff are employed by Parklane and not outsourced to a third party which made a huge difference in the continuity of care. The nursing staff was very good (strong leadership), very responsive to needs. Visit this facility and you will be convinced.
This is the best place I ever work
We really like Parklane West. We like it mainly because of the way that it looks. They sunnier, brighter, and had more space. There are areas where you could sit outside. The staff were very nice and accommodating. We had a meal there and it was good. The dining room was nice.
My dad was in Parklane West for only a week, and then he passed due to kidney failure. The care was great, a little expensive, but really good. In fact, they're going to do some major renovations and it's going to be a real snuggly place in about a year. There's going to be really nice individual rooms by then.
The facilities are very well kept with the surrounding areas kept in neat and orderly and clean condition. There is an indoor pool for therapy. The materials: carpet, paint, housekeeping looked to be in new condition but not with the "new" odor. In fact I noticed that it didn't have the familiar "people" odor. Parking is limited so if you have a large group you may want to plan ahead. The area is gated with a one way in and one way out direction that backs up to a military base so safety is not an issue.Upon visiting on several occasions the residents seemed calm and relaxed. The atmosphere reminded me of an upper level hotel. With that said, the one thing that stood out is that it did not look over crowded. Most living facilities seem to always be busting at full capacity. This one each time seemed nicely paced with people just not too many people. The private rooms were more likened to individual dorm room styles of an older version but still very well kept. In some ways the facility is pleasantly nostalgic but without being dated or old. Very pleasant place to visit
Mom has been to Parklane West. The administrators, admitting personnel, staff, registered nurses and nursing aides made this an easy adjustment from home to a nursing home environment. Housekeeping does an excellent job of keeping the building clean and well maintained. The laundry and maintenance departments are always willing to assist the residents, and the nursing aides are very helpful. The activities director does an excellent job with planning various and numerous activities, and then implementing them with the capable assistance of her staff. The charge nurses do an excellent job of keeping the patient's family informed of doctor's orders and other conditions that may occur. As my mother's ability to care for herself has decreased, staff from the therapy department have been assisting her in her walking, so that her mobility can be maintained. My mother, relatives, and friends have been very happy with her residence at Parklane West. Most importantly, we are always greeted with a friendly smile and hello from the receptionist and all other staff in the facility.
The facility itself is absolutely beautiful. My grandmother was very sick and would love just to sit in their garden area. She stated once that the air just smelled differently there and it was so peaceful. The staff was very accomodating to all of her needs. I personally was touched when I showed up and everyone knew who I was because they had taken the time to get to know her. They would ask her about her pictures which would help her to reminisce on great past memories. I would recommend this facility for anyone.
At first i heard a lot of rumors about this facility, that the doctors and CNA'S are careless and that they would rarely go to check up on patients, but i thought to myself, why can't i just go check it out for myself. I went to visit the facility because i wanted to find the best assisted living facility for my grandmother, i think this was the best facility so far, It is an upscale facility with really polite staff and the doctor seemed very caring, they accept medicare and medicaid, they are very clean and well organized. All those rumors, were lies, i loved it, i immediately registered my grandmother, and she is also happy with this place, I would recommend this facility to anyone who needs the best care or if you even want to work for this facility, they have great benefits for their employees, I might put an application as a CNA.
Rate and Review Parklane West Healthcare Center
Parklane West Amenities and Services
- Indoor Common Areas
- Devotional Services Offsite
- Devotional Services Onsite
- Activities Onsite
- Outdoor Common Areas
- Beautician Onsite
- Activities Offsite
- Meals Provided
- Hospice Available
- Respite Offered
- Wheelchair Accessible Showers
- Complimentary Transportation
- Property Convenient to Busline
- Resident Parking Available
- Transportation at Cost
Do you have questions? Speak to a local senior living advisor for free.
Parklane West Housing and Staff
- Visiting Speech Therapist
- Doctor on Call
- Visiting Dentist
- 24-Hour Awake Staff
- Visiting Occupational Therapist
- Visiting Podiatrist
- Visiting Physical Therapist
Not sure what senior living is right for you or your loved ones? Call us today!
- Schedule a tour and visit the physical location to make sure community description is accurate.
- Confirm with community manager that living and services required for you or your loved one's unique needs and budget are met.
- Check with state government websites for additional licensing and information.
If there is any information that is inaccurate or needs to be updated, please contact Assisted Living Center.
Assisted Living Center uses the term "assisted living" or "personal care" to inform users that a community provides assistance with some Activities of Daily Living (ADL's). It may not meet your state's legal definition required for that level of care.