Mustang Creek Estates Keller

675 Rapp Rd, Keller, TX 76248

4.9 / 5.0 35 Reviews

Pricing & Availability

(800) 755-1458

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(817) 337-6800
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About Mustang Creek Estates Keller

Looking for senior living? Mustang Creek Estates Keller can create the perfect fit for your aging needs and care. In the immediate vicinity of Keller, Texas. The seniors at our facility have access to restaurants, parks, and other local entertainment. Residents with special medical needs can also get to nearby hospitals and rehabilitation facilities.

The programs offered here at our community can make a huge difference for you and your family. We create a positive atmosphere that will improve you or your loved one's perspective and the amount of enjoyment they get out of each and every day. Families are always excited because of the relationships we build improve every resident's quality of life.

Mustang Creek Estates Keller Assisted Living and Memory Care

Mustang Creek Estates Keller delivers both care and understanding to our assisted living and memory care residents.

We offer a variety of floor plan options, including kitchenette and bathroom additions. There are also safety features available like fire and medical alert systems for emergencies. Our staff works hard to maintain our principles and preserve the dignity of our senior residents from Keller. We encourage independence and celebrate the independence of our residents. Mustang Creek Estates Keller meal plans that are prepared with fresh ingredients daily from specially designed menus. We also offer snacks between meal times. Private dining, family style, cookouts, picnics are all available for every style of meal that could be desired. We can accommodate for nearly every type of diet.

Mustang Creek Estates Keller Amenities & Services

We offer seniors the latest amenities in comfort that they would enjoy in the comfort of their own homes. Outdoor Common Areas, Meals Provided, Devotional Services Onsite, Activities Onsite, Indoor Common Areas, Activities Offsite, Devotional Services Offsite, Beautician Onsite are available for all residents. The staff here are fully trained, friendly and accessible. They will help your residents enjoy their stay with us.

We do our best to make sure each resident is able to sustain a healthy, fulfilling life during their stay. In order to do this, our facility has Resident Parking Available, Complimentary Transportation, Transportation at Cost, Hospice Available, Wheelchair Accessible Showers, Aging in Place to keep them active. After all, one of the keys to staying independent is staying active.

Residents enjoy of a full schedule of social, educational and entertaining activities. Our structured program helps all residents maintain a high quality of life. Many of our activities encourage members to socialize and develop friendships with other residents. We make sure the activities are fun and entertaining.

Do you have any questions or comments about our senior living community? Contact us today, (800) 755-1458.

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(800) 755-1458

Mustang Creek Estates Keller Location

Mustang Creek Estates Keller

675 Rapp Rd, Keller, TX 76248

Pricing & Availability

(800) 755-1458

Available Living Options

  • Assisted Living
  • Memory Care

Mustang Creek Estates Keller – Reviews

4.9 / 5.0 35 Reviews

Write a Review

April 2023

Google

Donna Thomas

Our experience with placing my Mom at Mustang Creek has been extremely positive. Sabrina helped me through the paperwork and the details. The staff at my Mom’s house is kind, caring and loving with my mother. We are extremely pleased with her care and look forward to our visits as we are warmly received!

April 2023

Google

Rain Munns

I stopped by this community and was very pleased with my interactions with the staff from caregivers up through management! Everyone was so nice and helpful, very welcoming! Thank you Mustang Creek for all that you do!

December 2022

Google

Delondo Fields

November 2022

Mitch Lavender

Mustang Creek Estates on Rapp Rd. In Keller, Texas is an assisted living facility for elderly and handicapped individuals. On first inspection of the facilities, they appeared to be acceptable. However, problems became evident shortly after admitting my aged mother in July-August of 2022 for assisted care in Building E of the complex. The caregivers were negligent in giving my mother her medications at times. This was evident when I acquired (with much resistance from Mustang Creek) the medical administration records, which showed they never gave her blood pressure medication and rarely took her blood pressure. One time the caregiver had taken her BP, looked at the reading, and said, "I don't know what this means. I'm just pretending." "I don't know what this means. I'm just pretending" is an applicable theme for Mustang Creek in all they do. They promise to check in with the residents every two hours. This does not happen, and there have been stretches of twelve or more hours with no one checking on my mother, despite her pressing her call button. A caregiver also took the call button away from her for the evening/night shift, and only returned it after she insisted on it. One evening they did not serve her dinner and she called me at 8:30 p.m. I had to go to Mustang Creek and ask them to bring her food. One caregiver told me “I don’t work in this building and didn’t know that room was occupied,” and the other caregiver had ignored the call button for a few hours and told me food was not brought to her because they “didn’t have time.” They promise to do laundry every week and as needed, and this does not happen. Instead, they take the dirty laundry, and it is days until it is returned to the resident. In addition, they frequently lose clothes, sheets, and towels, or bring her other people's laundry by mistake. As a result, on multiple occasions, my mother didn't have anything clean to wear or sheets to put on her bed, despite her having multiple sets available. When addressed with the staff, some caregivers openly admit this is a problem inherent in Mustang Creek, not just this building. They also promise to do a "deep clean" of the room every week or as needed, and this also does not happen. Even “light” cleaning is rarely done. This is even more concerning because of the lack of sanitary measures – they put on gloves, provide incontinence care, then bring a resident a plate of food or touch things in the room while wearing those same dirty gloves. Soiled items from this care are thrown onto the carpet in the room on a regular basis. In almost three months of residence, they vacuumed her room precisely one time. Then there is incontinence care, which is spotty at best. Particularly at night, checks and changes are infrequent, sometimes going for ten or more hours and resulting in wet bedding and night clothes that need to be changed and washed. It would not be this way if the care were up to the standard Mustang Creek promises. Often, they throw soiled items from this care in open trash cans, leaving them there for days to fester and stink, along with the soiled clothes and linens which result from lack of adequate care. I have determined that the problems at Mustang Creek Estates in Keller are systemic. They have two caregivers on hand to care for 12-16 residents. That involves all cooking, cleaning, laundry, incontinence care, medicine distribution, and other care. That is too much for two people. Couple that with the unfortunate truth that the caregivers are not well trained or don't care (or both), and you get inadequate care for your loved one. They have one washer and one dryer in each building for all residents' laundry, most of which are soiling their clothes and bedding daily. It's not enough. After repeated discussions with the caregivers and administration brought no change in the quality of the care, other than to generate some childish passive aggressiveness each time we asked for some basic task to be done for my mother, I made other arrangements and moved her out, paying the penalty of the required 30-day notice. During my mother's stay at Mustang Creek Estates in Keller, I had a camera in the room (a legal right I encourage everyone to leverage), and we recorded video/audio of repeated negligence on the part of the staff. Everything mentioned here, I witnessed personally, recorded on video, or both. If you are considering Mustang Creek in Keller, I encourage you to keep looking at other places. Mustang Creek Estates in Keller is rotten to the core.

September 2022

Google

debbie howe

My mother has been at Mustang Creek for almost a year. It is a hands on caring facility. The care takers office and kitchen is located next to the living area so the care takers always have a direct view of the seniors. They cook home made meals and there is always a tray of cookies and snacks available. My mother got an infection, I received a call immediately from the staff and had her in the hospital quickly which saved her life. The staff at Mustang Creek was in constant communication with the hospital which made my mother's return to Mustang flawless. The communication is excellent, they answer their phones and get back to you.

August 2022

Google

Tasha Morrow

Mustang Creek is such an amazing place to place your love one's! The atmosphere is so warm and inviting. Staff is very caring and attentive and residents appear to be very happy. There's several activities always going on around campus that keeps the residents engaged, social and improves their overall quality of life. I encourage anyone to place your love one's here to get the care they are so deserving of!

September 2021

carol brown

January 2021

Google

simmone

Wonderful place to work..Family orientated. Love my residents. I have been working here for months, As ihouse G supervisor for memory care. This place has won my heart over. Highly recommend for employment . Charlie BlackHawk.

October 2020

Google

Jenny Michelle

Ive had the pleasure to work at mustang creek ( Keller ) for a couple months. House G is such an amazing home to work. Rachel ( HR) is one of the sweetest people on campus. Id like to thank her for all her hard work dedication to this company. I recommend this campus to anyone that has the heart and patience to work here. You will learn a lot within these residents.

October 2020

Google

Susan Van Heusen

I few years ago I moved my mother from her home into a large facility in Southlake before coming to Mustang Creek. I thought I had her in a really nice place but the staff at the other facility didnt give her the level of care that they should have. It almost killed her. After she recovered, I found Mustang Creek. My mom has always been really shy, so the small house structure has been great for her. It wasnt too over whelming for her like the bigger facility was. It also felt more like a home than a facility. When I moved mom to Mustang Creek we were dealing with a new level of normal for mom. Candy and Cindy in house E were great and very patient with mom while she adjusted. Mom has been at Mustang Creek for two years now. I feel that I can always trust that Candy and Cindy will take care of my mom.

September 2020

Google

Dianne Davis-McClain

My mother in-law lived at house E for 5yrs and received excellent care. Cindy and Kandy were three ones that makes Mustang Creek so special. They really love everyone that lives there.

September 2020

Google

Chris Smith

My grandmother has been living here for a little over 2 years. This entire time, I have really appreciated the hands on care she is getting from the staff. They always communicate their thoughts or concerns clearly. I especially appreciate the extra care from Cindy and Kandy during this pandemic. They really look after her for us! I know its a challenging time for everyone but Im sure they experienced extra hurdles while we were all locked down. Im sending a huge thank you to all staff at Mustang Creek Estates of Keller! Keep being awesome! ♥♥♥

September 2020

Google

Thelma Steward

Mustang Creek Keller has been a great place for my mother. She has been living in House A for a little over 3 years. She enjoys the company of her other residents. Bingo is one of her favorite activities and she has decorated her room just like home. Nancy is one of our favorite employees. She always keeps us informed how mom is doing. Nancy seems to work a lot of hours but she is always caring and concerned about the residents. Thank you Nancy!

September 2020

Google

Ashley Mcbride

My grandmother lives in house E. The staff there is awesome!! They take very good care of her!!

September 2020

Google

Family Channel

September 2020

Google

Laura Davismcclain

September 2020

Google

Joyce Kirkpatrick

My family and I love Mustang Creek and the great care they give my mom. The facility was a great fit because of the smaller and more intimate atmosphere. Through the Covid19 world they have taken precautions and implemented practices that have kept every resident safe and healthy. A big shout out to Nancy in Bldg A. I appreciate the personal care and concern she always gives my mom and the personal updates she gives me. It is a great comfort to know how much my mom loves it there and its a great compliment to the entire staff who is so attentive to her needs.

September 2020

Google

Stefanie Bowman

Wonderful Place!! The staff and management are great! I am extremely pleased with the care they give my family member. I know they are cared for and loved, but most of all my family member knows they are loved. Special thanks to Cindy and Candy...they are amazing, the care they give is outstanding. Thank you!!

September 2020

Google

SM Gaming

Nice

September 2020

Google

Sally Johnson

My Uncle Lived in Building E And the Care that He Received was Remarkable, We really appreciated everything they did for him the food, the Care daily living needs everything was Terrific it was Pleasure having the staff care for him as if he was their family member We Love and thank you Mustang Creek Staff

September 2020

Google

Beverly Campisi

My parents had chosen their place to finish out their years in Ft Worth at another facility in 1989 that had Independent Care, Assisted Living and Skilled Nursing. After living there over 20 years, experiencing great care in the Independent and Assisted living areas, I had to do what Id never planned and move my mother because the level of care was not what it should have been. I found Mustang Creek Keller on line, watched their truthful beautiful video of their homes and was able to see prices quoted. I took a tour, returned with my mother and moved her right in. House E was the best home for our needs and my mother was able to live fully, safely and comfortably until her dying day. The staff was Exception! I fell in love immediately with Cindy and Kandy and I love that they are still there, loving on their residents as they did my mother until 2017. In a business where high turnover is a reality, they managed their teams efficiently, and caringly, were available and present to my every question. They would always take time to share their experience and reassure me. They invited and welcomed our family gatherings in the living room and we All felt like family! I have recommended the lifestyle Mustang Creek offers to many through the years, and have had friends move their parents there as well. House E is the best!

September 2020

Google

jessie shirley

My grandmother Dainne is in house E she has been living there for a couple years now. We are very happy with the care Cindy and the other staff in house E provides for our grandmother and would recommend Mustang Creek Estates to anyone that needs to place family some where.

September 2020

Google

Becky Hill

Several months ago, My grandfather moved into one of the Memory Care homes on the Keller Campus. It took him a few weeks to settle in and get accustomed to his new surroundings, but he seams to be doing very well. The staff take great care of all his daily needs and assist with showering and dressing when needed.

September 2020

Google

Betsy Woods

My Mother has been in Mustang Creek House A for several years. We are blessed that she has done so well. Several of the caregivers are very helpful however Nancy is an outstanding caregiver who goes way above an beyond. Nancy continuously works additional shifts and is available when called in. Nancy stays on top and informed of my Mothers needs and reaches out to the family with any concerns. The family is comforted to know our Mother has these types of caregivers available to her.

September 2020

Google

Doug Steward

My mother in-law has been living in House A at Keller Mustang Creek and has been very happy there. She enjoys the activities and her other resident friends. Loves to play board games. Sam and Nancy have been very good care takers and go above and beyond to help.

September 2020

Google

Laura Davis-McClain

My Mom lived at Mustang Creek E for nearly 5 yrs. I dont know what I would have done without Cindy and Kandy. They not only love the people that live in building E they love and support the families. I truly love those two. They make house E so special.

September 2020

Google

Rebecca Johnson

My father has been living in House E for almost two years now - and I am thankful for caregivers Cindy and Candy every single day. They are great at communicating with me and doing whatever I ask regarding my fathers care. The other staff in House E turns over a lot, but the constant of Cindy and Candy has kept us at Mustang Creek.

September 2020

Google

Brandon Covington

The staff that work at building E are helpful and work hard to provide the necessary care for the residents.

September 2020

Google

Sandy McFarland Munden

The staff in house E was awesome. Special thanks to Cindy and Kandy for all their hard work and compassion. There is a special place in Heaven for those two. ❤

September 2020

Google

Lisa Hugghins

Melissa Meyers has been very good and easy to work with. She is there for me no matter what time I call upon her. She is pleasant and understanding. I think she does an amazing job. I recommend her highly. Sincerely, Martha McCormick

July 2020

Google

john balderas

I have had the pleasure of helping out at many of the events Mustang Creek has done for their residents. I have seen first hand how the staff and the management interact with the families and with the residents. They are very loving and attendant to everyone that comes in their door. Mustang Creek would be my first choice for any of my family members.

June 2019

Google

Pam Dore

My mom lived at Mustang Creek for almost four years. She was so happy and her caregivers loved her like she was their own. We will always be thankful for the care and peace of mind they gave us.

March 2019

Google

Keshia Bailey

I love working here! Great Company they promote from within lots of growth potential!!

January 2019

SeniorAdvisor

Visitor

We assisted in finding a friend this Assisted Living Facility. We haven't been involved in the situation since she moved into Mustang Creek, but our review is based on what we saw when we toured the facility, and the feedback we have received from her family. They are very pleased, and we are happy it is working out for them and their loved one.

June 2018

SeniorAdvisor

Visitor

While nice, this is not what we are needing for a couple, It serves a single person better. The staff was great and all of the houses were clean. We love the area and wished the rooms were bigger. The thing that will stop us here is that there is no Medical staff on site.

Rate and Review Mustang Creek Estates Keller

Community Details

Mustang Creek Estates Keller Amenities and Services

Amenities

  • Outdoor Common Areas
  • Meals Provided
  • Devotional Services Onsite
  • Activities Onsite
  • Indoor Common Areas
  • Activities Offsite
  • Devotional Services Offsite
  • Beautician Onsite

Services

  • Resident Parking Available
  • Complimentary Transportation
  • Transportation at Cost
  • Hospice Available
  • Wheelchair Accessible Showers
  • Aging in Place

Do you have questions? Speak to a local senior living advisor for free.

(800) 755-1458

Mustang Creek Estates Keller Housing and Staff

Living Types Available

Staff

  • 24-Hour Awake Staff
  • Visiting Dentist
  • Visiting Occupational Therapist
  • Visiting Speech Therapist
  • Doctor on Call
  • Visiting Podiatrist
  • Visiting Physical Therapist
  • Visiting Nurse

Not sure what senior living is right for you or your loved ones? Call us today!

(800) 755-1458


  • Schedule a tour and visit the physical location to make sure community description is accurate.
  • Confirm with community manager that living and services required for you or your loved one's unique needs and budget are met.
  • Check with state government websites for additional licensing and information.

If there is any information that is inaccurate or needs to be updated, please contact Assisted Living Center.

Assisted Living Center uses the term "assisted living" or "personal care" to inform users that a community provides assistance with some Activities of Daily Living (ADL's). It may not meet your state's legal definition required for that level of care.