Mustang Creek Estates Frisco

October 2024

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Erin Burke

My mom lived at Mustang Creek Estates of Frisco for 6 yrs. She had Alzheimer's and lived in the memory care house. The staff at MCE was just wonderful with her. I live out of town and it was reassuring to know she was being so well taken care of. I am so glad she was at a place that was caring and loving towards her. I highly recommend MCE for your loved ones.

February 2024

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Jamyia Richards

October 2023

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Cholette Burks

Everyone is very friendly and helpful. My mother has been there a short time but the staff is trying to make her transition easy and comfortable.

March 2023

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Kiz Costin

Carmen with Mustang Creek Estates was a godsend for me and my family. She helped me maneuver situations that I had never dealt with before in caring for my Dad with such love and compassion. She knows how to get things done and I am thankful for all the support she provided.

March 2023

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Vicki Lockman

Even though my uncle only lived there for a couple months before passing away, the staff & facilitated couldn’t have been better. They were very attentive to his needs & kept me apprised of how he was doing when I wasn’t there. It tickled him that they were even calling him Uncle *** He told me multiple times that they were taking such good care of him. It’s very much a family atmosphere & I couldn’t have found more caring people him to. The facility administrator, Carmen, wears her heart on her sleeve & is amazing! Two of the girls that worked closest with my uncle were Aaron & Mariah & they’re pure gems! I wouldn’t hesitate to place another family member at Mustang Creek Estates if the need should arise. Heck, I’d have no problem living there myself.

January 2023

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Janet Harper

My mother has been living at Mustang Creek Assisted Living in Frisco for a year now. I believe they are doing a great job caring for my Mom. The executive director Carmen is always available to discuss any changes that might be needed in my Mom's care. The staff is caring and helpful. The facility is always sparkling clean. Mom says that the food is great!

January 2023

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Sherri Matney

Carmen was a great resource and took the time to answer all my questions.

December 2022

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Judy Geary

I found Mustang Creek Estates of Frisco to be a wonderful place to care for a love one. Marsha was wonderful in showing me the facilities and answered all of my questions. The homes are beautiful.

October 2022

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James Lane

I heard of Mustang Creek through a neighbor who talked about how Welcoming and Clean on the inside is what I heard so my family and I have been getting the word out about how much of an impact your company is making in the Little Elm/Frisco area....Thanks to the Team over there!

September 2022

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Victoria

Mustang Creek Estates has been a perfect place for my mom. The staff is warm and loving to all the residents. My mom loves that they make It feel so much like being at home. My mom enjoys going for each meal and sitting with her friends. The food is very good plus homemade and offers a good variety. It makes me happy to see my mom having fun with her friends and have a smile on her face. They ladies like to play there dominoes too. It makes my life easier knowing she is being taken care of. I appreciate all the staff they all are so helpful and caring. Overall, I am very happy with Mom living at the Mustang Creek Estates.

June 2022

Google

Nakia Askew

Let me start by saying CARMEN is the best of the best , down to her personality! She's an amazing outgoing positive person!

June 2022

Google

jessica bowman

Carmen Franks and her team of experts will make your loved one feel right at home. They are professional and treat everyone like family. Please ask for Carmen Franks when you arrive she'll set your loved one up with a great plan!!

May 2022

Google

Kathy R

I would like to start by saying I am pleased to be working with such an amazing and outstanding director, Lisa has been super helpful and is on top of her work. She has made sure to answer every question my family and I have had. She gave us more than enough information and was never annoyed by the amount of concerns or questions we had. This is by far the greatest director I have came across and I'm beyond excited to continue to work with her and the property.

January 2022

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Debbie Ezmerlian

I am giving a 5 star rating since I know for a fact Mustang Creek in Frisco is going to be amazing. God has put a new Executive Director at this location who I have known 30 plus years. She loves geriatrics along with loving on her staff. She will inspire and guide along the way. I would trust her and now her staff with my own family.

March 2021

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Zeta Delta President

Trusting my care of my beloved mother has been one of the most difficult things I have ever had to do.Today, I had a conversation with Trevor in House B that I feel compelled to share, I called to check on the status of my mom who had experienced a very tough day yesterday. I had to take her out for medical appts and it turned into a rough day for me as well! Trevor took the time to speak with me and showed remarkable compassion, support and empathy to all that I am experiencing through this journey of watching my beloved mother slip away.When we hung up I felt like I had just left a wonderful support group or counseling session and this was just what I needed! I also want to acknowledge and thank Koronda in House B for her compassion and reassurance to me that my mother is in good hands. She has communicated all relevant concerns around this transition for my mom allowing my input to help effectively address them.I know my mother best and greatly appreciate that she has included me.Last but never least, I want to also thank Rachael (former director), Reva her assistant and now Rene (new director) for their timely communication and response when I have reached out to them.It is clear that their priority has always been and continues to be that the residents as well as family receive the quality of care as I described above!It is important to remember that placement of a loved one is easy and no place is ever perfect but efforts and the things I have shared here are!

December 2020

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Leslie Martin

I loved workin there i had to resign cuz i was moving to houston to care for my father was hopeing they had one im houston because wouldve transfered there but unfortunately not i love the house i was in loved my coworkers i worked for but there mangement on grounds needs a check on talkn to the workers shes very rude but i didnt let that stop me from coming to do my job i just avoided her much as possible

October 2020

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Reva Mayfield

September 2020

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Linda Elkins

I was a volunteer for a short time. During this time I witnessed the goings on of this community. It truly is a community. I felt as if I were home. When the residents woke up, we had coffee ready and breakfast on its way. The entire experience was fabulous. Everyone came in and ate together and visited as if it was a family reunion. I made the decision that if I had to put my parents in a home I would choose one that was run by Rachel. She is fabulous and so caring and understanding. The employees were like one big family. They helped each other and even came from other houses if needed. I also made the decision that when I retire from my current job that I will go to work in a senior citizen community. I can only hope to find one as good as Mustang Creek of Frisco. Keep up the good work everyone. Looking forward to being in town again to volunteer.

September 2020

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H2O Liquid

Excellent Staff! They have a hard job and manage to do it well every day... God bless them..

September 2020

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Charlotte Merrill

My dad has been here for about a year. We looked at several options but found Mustang to be the best of them all. Dad is happy and has made so many friends. The peace of mind we have knowing that he is well cared for and loved has been a blessing.

May 2020

Google

Rachel S

I have only been with the company for a short time but I am very proud to be working for such a caring company. I love that it is a family atmosphere and that the staff is so caring. You can really tell that they have the heart for care giving. I look forward to many more years together.

May 2020

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jenny madden

My grandmother lived here for years until she needed nursing care and we loved it. Felt like home. Great staff. We never had any issues with the care received.

March 2020

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Theresa Higgins

I work here and love the residents and the people i work with.

September 2019

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Lizzie Browning

My dad has been here for about a year. We looked at several options but found Mustang to be the best of them all. Dad is happy and has made so many friends. The peace of mind we have knowing that he is well cared for and loved has been a blessing.

January 2019

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Paula Scales

October 2018

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Stephanie Ward

This is a very nice community. The administrator is committed to her residents and her facility. I highly recommend this place.

October 2018

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Cynthia Hutchins

I read Monica’s review from her perspective from having worked at MC. She was the house parent of my mom’s house for awhile then moved to another house . I have nothing bad to say about Monica and am sad to hear what she posted here . She was sweet to the residents. I hope she found gainful employment elsewhere. I am shocked to hear her allegations about MC mishandling medication . My experience with them has been the opposite. On two occasions , I have been frustrated beyond belief when Candy would not let staff administer a gel on mom’s Pinkie finger without a Dr’s order , and a second recent time , Candy would not allow staff to give mom an eye drop without a Dr’s order , even though they just had done it one month before .” Other eye, so need a new Dr’s order .“ I did get the Dr’s order and mom received her pinkie gel and eye drops . With mom’s medicine, I can say they were rigidly adhering to standards . Mom has been there two years now, and is very happy . She is well cared for and feels safe . I just came from there . We went to church on campus there . She gets her hair done once a week and loves the hair dresser. She loves her caregivers and the other residents. If you put your loved one here, stay involved . I am there 2-3 times a week and do not see loved ones there enough . If you stay involved to spot check their needs, you will be happy with MC.

October 2018

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Shelia Booker

Today was my first day at my new job and I just love this place to Beth thanks so much for all you showed me today and we have the best team go Mustang Creek.??

October 2017

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Diane Harrel

Wonderful caring people. My Dad loves it there!

April 2017

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Iron Fist

February 2016

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Keep it personal

January 2016

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Dave Howell

October 2014

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Julian Sumrow

Working at Mustang Creek Estates for me, has been and still is a wonderful experience. The environment here is like no other, with the concept being an at home feel. Whenever you walk into any of the houses it is literally like you're walking into a home. In my opinion Mustang Creek Estates has nailed this concept. When you enter inside one of our homes, features like wood floors/tile, updated modern kitchen, granite counter tops, as well as nice big windows surrounding the living and dining area that provides an exceptional amount of natural lighting. Another nice feature is the fire place in the dining room, it has beautiful white stone that surrounds it, complementing the outside of the home. I must say my absolute favorite part of Mustang Creek Estates is that within our homes we strive to create an environment where relationships are possible. We have about 15 residents per house, this was a strategic decision, with a smaller group there is more time for the residents to have a chance to have relaxed conversations and build relationships with their neighbors. Caregivers have time to go assist residents with anything they need, not just care giving. If a resident needs someone to talk to, someone to just sit down and play a game with them. Mustang Creek Estates wouldn't be anything but a concept if it wasn't for the wonderful caregivers who have a deep passion for taking care of people.