Brookdale Westlake Hills

1034 Liberty Park Dr, Austin, TX 78746

4.7 / 5.0 27 Reviews

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About Brookdale Westlake Hills

Welcome to Brookdale Westlake Hills! We provide ideal combination of housing, care, and services for seniors. We are in the heart of Austin, TX. Hospitals and physicians, dining, entertainment and other attractions are all part of the local area. Everything a senior resident needs can be found locally.

Our community is focused on serving each resident’s individual needs and choices. We offer services that celebrate the people we serve, helping stay independent and make their own choices. Our commitment is reflected in the dedication of our staff offering a higher level of services and a better quality atmosphere to live in. Our business is about serving you, our resident. We look forward to having the opportunity to get to know you and serve you the best way we know how.

Brookdale Westlake Hills Assisted Living, and Nursing Home Care

Brookdale Westlake Hills shows a level of comfort that is unmatched by competitors. Our assisted living and skilled nursing services make sure seniors get the most out of their retirement years.

We offer a variety of options that are available for you to choose from so you can pick a space that fits your needs. We offer living spaces that are fully furnished, but we always encourage residents to bring their own furniture and personal items to make their living space their own. We help our employees grow professionally and personally in order to provide the best services possible available in Austin. Through our staff development programs we are committed to making our senior care professionals the most capable available in Austin. Brookdale Westlake Hills meal plans that are prepared with fresh ingredients daily from specially designed menus. We also offer snacks between meal times. Private dining, family style, cookouts, picnics are all available for every style of meal that could be desired. We can accommodate for nearly every type of diet.

Brookdale Westlake Hills Amenities & Services

Diverse amenities and other perks are available to all residents. Seniors enjoy the comfort of their new home while our friendly, well-trained staff is available for anything they may need or want.

We do our best to make sure each resident is able to sustain a healthy, fulfilling life during their stay. In order to do this, our facility has Numerous services to keep them active. After all, one of the keys to staying independent is staying active.

Residents enjoy of a full schedule of social, educational and entertaining activities. Our structured program helps all residents maintain a high quality of life. Many of our activities encourage members to socialize and develop friendships with other residents. We make sure the activities are fun and entertaining.

Ready to see what we can offer? Call (800) 755-1458 to speak to a friendly advisor.

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Brookdale Westlake Hills – Reviews

4.7 / 5.0 27 Reviews

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November 2022

molly ann omelchuck

My father (Alfred Omelchuck) was changed rooms twice. The first time was to make room for residents of the same sex, which I agreed to (why that does that matter anymore?), even though it was on a higher floor. The second time I requested for the change because he was roomed with someone with a urinary issue and his room smelled to the high heavens of urine. I did not mind that he had a roommate, but the man who needed a private room, was the man with the urinary issue. I visited him on Monday, and he was in the same clothing on Thursday as he was on Monday. Looked like neglect to me. He had food on his bedside table from the day before. On the day of discharge there was a pair of soiled underwear on the floor which he said he removed himself. With a broken back. From what I and my other family members could see, he languished, barring his 20 minutes of PT 5 days/week and meals. When I spoke with staff, they were kind, but clearly overwhelmed with the high numbers of patients and turnover. Y'all need to slow it down and stop your numbers game. Your patients are real people and so are your staff. But wait, there's more! When I went to pick him up on the day of discharge, there was no "legal" parking at the circle drive, so I parked just one meter outside of the legal area. I put a large note on my windshield stating I was picking up my dad for discharge and would be gone soon. I received a rude sticker from maintenance that blocked my side mirror (which is a safety issue for driving). I spent $20 on an adhesive removal spray to take it off. One of the reasons there was no parking is because of the dead patient that my brother and I had to almost share the one elevator with (yes, body bag and all) and whose van was taking up most of the parking space. It was unsettling on many levels. My father received the basest care possible from your facility. As an RN in Austin, I can assure you I will not recommend Brookdale Westlake, Austin Texas to my associates - who are many. Please feel free to contact me to discuss any points regarding my complaints. Sincerely, Molly Omelchuck

April 2021

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Matthew Wise

So far my relatively young and able friend is getting care that sounds decidedly mixed. Hopefully Ill be able to update this review soon.

November 2020

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Katrice Shelton

I use to work here and I loved it there one of my favorite jobs ever. I just had one problem and that was my supervisor everyone else was so nice and lovely to me I cant say nothing bad about this place they take real good care of the residents and there associates. I wish I can go back to work there but I still love everyone there.

October 2020

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Emily Hetz

This place has its ups and downs. Wonderful Physical Therapy Staff. Somewhat friendly nurses. Mother is in her early 60s and is only staying for a month long Please check on your love ones who are staying here as they sometimes are forgotten about such as no medication given. Delayed response to nurse call (hours or longer delay) Other than that seems like a okay place

August 2020

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Emmie Knox

Steven and the team of professionals at Brookdale Westlake Hills do an amazing job caring for their residents and ensuring their needs are met with care and compassion.

June 2020

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David Smith

Quite well run. I am here and well cared for.

February 2020

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ThriftySupply

August 2019

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benam shrestha

July 2019

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William Wilson

The people were amazing and the food delicious. I miss all of my friends, now that I am in Michigan.

April 2019

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Ann Finley

My parents are 92 and have lived in the independent section of Brookdale Westlake Hills for 2 1-2 years. We have been beyond pleased with the care they have been given! The people that work at Brookdale are caring and want to do anything to make sure the residents are comfortable and happy. It is a wonderful place. My parents need extra care to be able to remain in the independent section of Brookdale. The personal living services that provide caregivers for residents is outstanding. The woman that work in this area try their very best to help with caregivers that are well trained and are compatible with the residents. Weve been blessed with amazing caregivers. My siblings and I are extremely thankful that our parents are living at Brookdale. They have a beautiful apartment, they are surrounded by caring people and the people that live at the Brookdale are very loving and interesting . We are very, very pleased.

April 2019

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Frances Harris

This is the friendliest place imaginable. The staff and residents are very welcoming. There are more activities offered than I anticipated, the meals are GOOD and my beloved pets are allowed. I am happy here..

March 2019

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Melanie Ball Devereaux

This place is magical. I love working here and look forward to being here each day. The residents are treasures with rich libraries of life stories that need to be heard-told. The staff are wonderful - warm, friendly, caring, compassionate. Im so grateful to get to work here!

March 2019

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Betty Bose

March 2019

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elizabeth wyatt

February 2019

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Cecelia Headrick

I was extremely skeptical about my mother going into a skilled nursing facility as I am her primary caregiver and she lives at home with me. I was uncertain if they were able to provide the level of care that she needs. She was extremely sick when she entered. The physical, occupational and speech therapist have done an outstanding job with her. She has done A180. Im very pleased with staff and administration at Brook dale. The care and attention that is being provided for her is stellar.

February 2019

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Sovana Dangol

June 2018

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Colombiana Figueroa (Vicky)

Meaning Nice place and people

May 2018

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Penny Dedman

March 2018

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Meadow Macklin Green

My mom has been in assisted living at BWH for about 4 months now, and Ive been happy with the facility and care shes received. Of course, it takes getting used to after living in your own home, being relatively independent and making your own decisions, and we both had to learn the ropes. The staff members are caring and attentive, the food is good, and the activities are non-stop! This has been great for mom, because it gets her mind off her chronic pain. The activities director tries to engage everyone, no matter their limitations. I REALLY love having all of moms health care coordinated so well; doctor visits, meds, etc. and they keep tabs on any changes in her energy, appetite, appearance, etc. The staff members keep me posted on anything I need to know about. Probably the best endorsement I can give BWH is that I trust them to care for mom, even though I live over 300 miles away (she wanted to stay in Austin).

February 2018

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Robert Bishop

I recently had an injury, and after a stay in the hospital for surgery I transferred to the Brookdale Westlake Hills skilled nursing floor for some recuperation and physical therapy. I came in on a weekend and must have bypassed some new resident orientation-information, so things seemed to get off to a rocky start--meals delivered to the room were late, etc. I was not sure that the staff knew I was there. However, on Monday morning, things really picked up, and I started receiving the help I needed. I met multiple physical and occupational therapists, aides, a nurse practitioner, nurses, the director, and other personnel. The care and therapy I was given were quite good. I started taking my meals in the dining room, and--pleasant surprise--the food was very good! I also met several of the other residents with interesting histories. The personnel attending to residents were generally very helpful, and they made a real effort to provide activities and entertainment to those who were interested. When I needed some medical attention, the staff followed through and made sure I received it. Is Brookdale Westlake Hills perfect? Of course not--some things did not happen when I thought they should, the air conditioning in my room was not balanced and made enough air flow noise to wake me when it came on, etc. But overall, my experience for the week that I was there was quite good and I would not hesitate to go there again in the future should I need it.

December 2017

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Jackie Bien

Brookdale Westlake Hills is a community full of compassion, respect, excellence and integrity. Our residents are our gift and I am honored to work in such a loving community.

September 2017

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Amber Kilgore

I have been working at this community for 6 years now and absolutely love the culture. The residents add so much fun to our events and really get involved in making this feel like home. I am grateful to work in a place that is driven by enriching the lives of seniors. Each staff member looks out for the residents and even anticipates their needs. I enjoy making memories with our residents every day and learning about their lives. I hope to live in a community just as supportive when I reach the golden age.

September 2017

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Debbie Holley Coletti

My father was a resident of the community for four years and it was a wonderful experience. We were so impressed by the caring staff and friendly residents. The effort that is made to make each resident feel special is outstanding. As a family member is was a great relief to know my father was in such good hands.

January 2017

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Susan Todd Meyer

I volunteer at BDWL with my dog and Divine Canines. I find the staff to be so kind and caring, the facility clean and the residents well cared for, I especially love visiting with a 97 year old WW II Air Force vet who piloted bombing missions from England over Germany. We love hearing his stories, he is such a neat person. We call him The Colonel. 5 stars

August 2016

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Helen Collie

If you are looking for a senior living community for yourself or for a loved one Brookdale Westlake Hills has it all. Independent Living, Assisted Living, Skilled nursing, Private duty companion services , Home Health , Therapy, Geriatric Care management and Hospice services. The employees love their positions and you will see them smiling and enjoying making a difference in the lives of the residents they serve daily. 5 star dining , exceptional life style activities , transportation are just a few of the services that are customized for each resident. Brookdale Westlake Hills has been home to seniors for over 25 years. You will note the warm and passionate welcome the minute you enter the community. Enjoy all the places life can take you at Brookdale Westlake Hills Senior living community your new home.

May 2016

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Jean Bosco Gatari

October 2015

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Gina Chancellor Reese

Brookdale Westlake Hills has been wonderful for my parents. They are very happy with the facilities, the activities, the friendly residents and the caring staff! 5 stars

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Community Details

Brookdale Westlake Hills Amenities and Services

Amenities

  • Diverse amenities

Services

  • Numerous services

Do you have questions? Speak to a local senior living advisor for free.

(800) 755-1458

Brookdale Westlake Hills Housing and Staff

Living Types Available

Staff

  • 24-Hour Staff
  • Doctor on Call
  • Nurses

Not sure what senior living is right for you or your loved ones? Call us today!

(800) 755-1458