Holland Village Senior Living

October 2024

Beth Crawford

The pictures you will see on this site accurately show this place. This place is an atrocity, making money on frail, ill, senior citizens. Only the grounds deserve more than one star. Shame on your false advertising. Care is replaced by chaos. Same owner mentality as the name used before

October 2024

Google

jacqueline Katz

We moved my mother from Florida to Holland Village 6 months ago. I can't even adequately express how amazing Deb was in working with us to find just the right apartment that would meet my mom's approval. From answering all of our questions, redecorating and helping to arrange timing of the moving van, Deb made sure all went smoothly. Since my mother arrived, she is loving her life at Holland Village. She loves her beautiful apartment and from the first day she was welcomed with such friendly residents. She has been enjoying the various activities, and meeting new people everyday. She also has taken advantage of the health center which has been very convenient. Her only regret is that she didn't move here sooner.

October 2024

Google

Donna Sassaman

October 2024

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Linda Manzo

I have been at Holland Village over a year and am so happy I made this decision. It feels like living on a cruise ship with all of the amenities, library, pool, gym, dining, etc. The entertainment/movies/games is excellent and everyone is so friendly and caring I feel like they are all extended family.

September 2024

Google

web0220

After searching for senior Living independent residences for many months, Holland Village became the obvious choice. The apartments and cottages are well maintained, bright and quiet. The management team and the support staff are very friendly and responsive. There are many activities to do both on campus and off-site. The dining hall is an inviting place to have a delicious meal. Highly recommend Holland Village

September 2024

Google

Susan Hughes

Holland Village truly cares for Mom. The beauty of the place draws you in but it's kindness of the staff that gives peace of mind.

September 2024

Google

James Revie

July 2024

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Ashley Collins

Amazing facility! It is super clean and the staff is wonderful. If you are searching for a place for your loved one, whether it's for independent living, assisted living or skilled nursing this facility is a great choice.

June 2024

Google

Bruce S

The food is good, service is cheerful, and therapy is great.

June 2024

Google

Rita Schlom

I am currently at Holland Village and all the people that work here are very nice and very pleasant. People have been willing to help me with all that I need which I truly do appreciate. While the staff is very accommodating I do wish there would be more help.

April 2024

Google

Eileen Lynch

My experience in rehab has been mixed. Yes, this area could certainly use some sprucing up, at least, for the most part is surprisingly good, better than I expected. The breadth of the menu is quite impressive. Vegetables are usually overcooked, but the portions are more than adequate. I take exception to the night nursing staff. The other late night/early morning, I buzzed for much needed pain meds three times. Finally, after 3 calls and 1 1/2 hours, she came to my room with a very aggressive attitude. She wasn't the only one with this attitude, but this was the worst example. I have no names. The day nurses were great, very responsive, especially Laurie. There are 4 employees who did exceptional work, professional & compassionately: Keith - aide Celeste - aide Young Muslim lady whose name I do not know - aide Bob - activities director Ending on a sour note - my room was burgled. On my window sill I had 2 inexpensive decorations I won in Bingo. I just noticed missing tonight. I have a very few dollars in my pocketbook which were not touched.

March 2024

Jennifer Ranton

My dad stayed at Personal Care for a month after discharge from the rehab facility as a bridge to moving closer to me. Lorna was such a huge help in getting everything coordinated and gave me such peace of mind that dad was being taken care of. She went above and beyond on move-in day to help us get everything in and sorted. And when I realized that I'd left a whole linen closet full of things after move-out to a place almost 2 hours away, she was an angel who helped me get everything back! Dad really enjoyed the caregiving staff, they took the time to get to know him and make sure he was getting out and participating in activities. If it weren't so far away from me I would have been very happy to have him stay there permanently.

February 2024

Google

Yisrael M. & Shaindy Rosenthal

Amazing staff! They really care Abt the patients!

November 2023

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Vanessa Jackson

This rehab center is amazing! The clean, wide hallways, attentive and caring staff and delicious looking meals make it more of a 5 star hotel than a nursing facility!! Very happy here!

October 2023

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Cecilia BODINE

I can't say enough about the wonderful care I've gotten from the nurses and staff in the wellness center for the past two years. I've had Covid twice and just got over the flu. During all that time, I've had excellent care. The nurses visited me in my apartment and Karen made sure my needs were met. I'd love see the nurses recognized, but before that, I want to thank Karen. I don't know what we would do without her. C. Bodine

October 2023

Google

Lisa Rearick

Prior to arrival, Craig was extremely helpful with providing directions to the main entrance as well as to my loved one. The facility was clean, staff was friendly and professional and main entrance was well lit in the evening. I was quite impressed during my first visit with it all and was reassured that my loved one is getting the care needed during a stressful time. It should be noted that this is the rehabilitation unit of Holland Village. Cellphone service is unreliable within the facility but Wi-Fi accessible.

October 2023

Google

Heather Ford

Want to say how amazing their Liaison Jen Ennis is. I work for a hospice company and we had a patient who was admitted to another area SNF. The daughter was not comfortable & wanted him transfered to Holland Center. It was the end of the day, after 4:30. I called Jen as that is where daughter wanted to go. NOT ONLY did she work with me after hours, but also took time to reach out to the residents daughter & reassure her they were going to help us get him over to them tonight. She also gave him.a private room that was available. In such an emotional time in the residents daughters life, I can not in words describe how greatful I am for her empathy, professionalism & assistance in this patients care. They are so lucky to have her in their team.

September 2023

Google

Kay Weller

The place is beautiful! The people were so friendly. Special shout out to the receptionist, Rose- so welcoming !!

September 2023

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Kathleen LeNoir

The staff is always friendly. They have many activities for residents and they seem very content.

July 2023

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Toby Feldman

June 2023

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Nurse B

Great Place to Work!!!

May 2023

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erica grabowski

Easy to use entry system, quick and efficient

May 2023

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Jamal Lott

Beautiful facility with staff that cares for the residents

May 2023

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Kristyn Thude

May 2023

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Gerry Blase

Very clean and well maintained place Front desk personnel extremely friendly and very helpful Was able to see my friend quickly and without any problems ( just sign in) My friend just arrived 1 day before and was clean shaved and looked the best I’ve seen him in the past month of hospital care.

May 2023

Google

Laura Kothe

Love everyone at Holland Village!

April 2023

Google

Shaketa Ellison

It’s a beautiful place to be ! From the moment I arrived everyone was so helpful and professional! A breathe of fresh air ! The residents seem happy !

March 2023

Google

Brielle Ballantine

I would not take your loved one to this rehab facility. I would like to start this review by stating the administration staff that i have worked with and talked to have all been great and have helped me or promised to help me and i can tell they care. The lack of actual care my dad received as a patient here is disgusting and concerning. My father came and stayed in the rehab part of the facility for over a month. We were told he would get 2 showers a week. My dad was only given one shower when he arrived, offered a second and when he declined that 2nd shower, was never offered another again until 3 weeks later i forced the staff to give my dad a shower. We have had multiple instances where my dad needed help getting out of bed or getting cleaned up and when asking the staff on site to help they state "that is not my room assignment" and refuse to help. When asked who is his aide they respond with "I don't know" and then ignore you. My dad had a roommate who vomited on himself and the floor at 3am and rung the call bell and no one came to change him or clean up the room until 9am. My dad was in terrible pain and it took us 2 days to get the on site doctor to come look at him. He then stated that he needed an ultrasound to rule out his gallbladder and he would order it. It took another 26 hours before that was done and the aide told me they had no idea what i was talking about when i called to follow up. The night aides, besides Jamal, are absolutely terrible. I have seen them avoid patients that are in the halls. They do not answer the phones. They hang out in the break room and play on their phones while ignoring call bells. When i brought these issues up to the marketing director, she apologized and told me that she will have one of the main owners contact me about this and no one has reached out. The social worker was also great to work with, but it has been a week since my dad has left and i have contacted her multiple times to tie up loose ends on his discharge and now she wont return calls. All in all, take you loved one else where. It is a beautiful place but the staff is under paid and it clearly shows with the lack of care they show their patients.

December 2022

Google

Karen Hoffman

The staff was very friendly, accomodating, organized, and gracious.. The place is clean and very beautiful, inside and out.

December 2022

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Joan Murphy

Nice clean place. Very friendly helpful staff

September 2022

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Andrew Townsend

May 2022

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Douglas Beims

May 2022

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gregory koreck

It was a good experience except I got lost trying to get back to the parking lot and there was really no one to direct me in the facilities in the hallways or anywhere else but it was very clean and nice

May 2022

Google

Judy Brennan

All of the staff is caring and attentive. Food is very good too

March 2022

Google

Kristin Long

I can only speak of this place in regards to the rehabilitation floor. My 85 year old father had to be transferred here for rehab and nursing care after his hospital stay so that he can gain strength to be able to go back home for my Mother to resume caring for him. The place looks beautiful from the outside and the lobby is as well but when you exit the elevator on the rehab floor it is a whole different place! Stained walls and missing trim, and just overall looks dirty. My father's room was absolutely disgusting! The walls were stained, had hardened drips of who knows what all over the walls and floor and you could clearly see the room was not cleaned during the week that my father was there, he even had a hard piece of food or who knows what stuck in his bed remote, so grose! There are no tvs in the rooms so the patients just lay there with nothing to do.The nurse on the floor (seems to be Russian perhaps) is very unfriendly. The worst part of my father's stay was when my Mom arrived to visit and walked into my Dad's room finding him sideways on the bed with the bed rail down, his pants halfway down, and a bowel movement in his depends, he could have ended up on the floor not to mention how undignified it was to leave him that way!! His roommate was naked sitting in a wheelchair and no one was in the room with them!! My Mom went up to the nurse and told her what she found and the nurse just kept saying, no, there is someone in there, you just didn't see her. Finally after much arguing, the nurse saw the aid further down the hall in the laundry area and brushed it off and said, well, she is getting the sheets for the roommates bed and looked annoyed that my Mom would have an issue with this, she said something to the aid and then the aid gave my Mom an attitude, told her she wasn't finished in his room yet and pretty much shut the door on my Mom's face!! I'm sorry, but these people should not be working in this environment or with anyone in the public whatsoever!! It makes me very angry the way they treated my Father, my Mother, and the man who was my father's roommate. UPDATE..... MY FATHER HAD TO BE SENT BACK TO THIS REHAB FOLLOWING ANOTHER HOSPITAL STAY AS IT WAS THE ONLY REHAB WITH AN AVAILABLE BED AND THIS VISIT WAS THE POLAR OPPOSITE OF THE FIRST!! HIS ROOM WAS CLEAN AND UPDATED, THE STAFF WAS VERY KIND AND CARING, ESPECIALLY DANIELLE WHO WENT ABOVE AND BEYOND FOR MY DAD AND CRYSTAL WAS ALSO SO VERY KIND.! THE PT WAS VERY GOOD!! I WISH HIS FIRST VISIT WAS LIKE HIS SECOND . I HOPE EVERYONE HAS AN EXPERIENCE HERE LIKE MY DAD'S SECOND VISIT AS IT REALLY WAS WONDERFUL.

February 2022

Google

Tina Diomataris

Staff very nice very clean

February 2022

Google

Kerry K James

Very neat, well-kept facility with a lot of super kind professionals running around with smiles on their faces. They truly seem to care. Wonderful place that I'd recommend to anyone!

January 2022

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Joan Nevius

My loved one was discharged without their medications being called to a pharmacy. They were not ordered until 3 days later. Overall, the discharge process was sloppy with no communication from the physical therapy department...cresting and unsafe situation once home. Lastly, no accountability for equipment not being delivered in a timely fashion.

December 2021

Google

Holly J

The staff at Holland Village is awesome and the facilities are beautiful.

August 2021

Google

L WC

My relative lived for a long time in the Personal Care (assisted living) section. He enjoyed a lot of opportunities to interact with staff and other residents. He received moderate attention for health matters, with more focus on responding to issues than to preventing them. The staff is busy but genuinely caring. The pandemic made the whole situation difficult and isolating, especially for someone with cognitive deficits, but the facility did an excellent job of keeping residents safe. Eventually he was moved into Health Care (skilled nursing) as he needed much more attention and assistance. He received kind and compassionate care there and good communication from the staff was appreciated. He spent the last weeks of his life in that comfortable environment.

July 2021

Google

Lesley Weissman-Cook

My relative lived for a long time in the Personal Care (assisted living) section. He enjoyed a lot of opportunities to interact with staff and other residents. He received moderate attention for health matters, with more focus on responding to issues than to preventing them. The staff is busy but genuinely caring. The pandemic made the whole situation difficult and isolating, especially for someone with cognitive deficits, but the facility did an excellent job of keeping residents safe. Eventually he was moved into Health Care (skilled nursing) as he needed much more attention and assistance. He received kind and compassionate care there and good communication from the staff was appreciated. He spent the last weeks of his life in that comfortable environment.

June 2021

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William Ritter

June 2021

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Tyeaste RAINFORD

June 2021

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Tyrae Thomas

The property is so clean and well made. Smells good. Everyone was so nice.

April 2021

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Mary Sprigg

April 2021

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Esther Umbrella of love

Amazing experience..

March 2021

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Nancy Brown

I visited Holland Village twice while searching for a place for my mother to live. She is moving from Arizona so couldnt visit herself. Cindy was so kind and helpful showing me around on two separate occasions because my schedule didnt allow for a long enough visit the first time. I loved how friendly everyone was, including the new owners, a couple of whom greeted me personally. They are fixing up the buildings and I think its going to be wonderful! Weve decided it is the perfect place for my mother, who has chosen one very specific one bedroom apartment with a little patio and garden area for herself. Im feeling confident that this is the right place for her.

February 2021

Google

Sarah Sedam

My grandmother was in rehab there and also did the bridge to home program to help her return back home and be able to get around her house alone. It made her return home so much easier, and put everyone in the family at ease with her living alone. Everything about the program was exceptional, and exceeded our expectations.

November 2020

Google

Linda Labanoski

My mother has lived here for 2 years, progressing from the Independent Living apartments to Assisted Living. The facility is clean and the living quarters nice. Most important, though, is the staff. Everyone weve met from the housekeeping staff, dining room servers , Wellness Center nurses and floor nursing staff have been kind and attentive. They encourage socialization among the residents. Make sure Mom is eating etc. Like with any change, there were some initial growing pains but we worked through those issues and shes now happy and settled in her new home.

November 2020

Google

Michael B

My experience with Twining Village has been amazing. The staff there has always been so kind, compassionate, helpful, and only interested in providing exceptional care to the residents of the community. I love all the activities and amenities they offer and the campus is beautiful. I love the entry to the Nursing facility. Very welcoming with a small meal cafe and a quiet library nearby. I highly recommend Twining Village to anyone looking for a retirement community for a loved one.

August 2020

Google

matt conklin

The staff are warm and welcoming. As an employee and previous outside vendor I have been around Twining for years. The facility is clean and there are lots of activities for the residents. Ive witnessed the staff go above and beyond to take care of both residents and employees.

July 2020

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Darrell Brinkley

Beautiful community! Highly recommended!

June 2020

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Makel Sim

Great loved the environment very friendly staff and clean place!

June 2020

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Helga Daniels

So happy we chose Twining Village for our loved one!

June 2020

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Lisa Bell

My husband has been in Twining Village Rehab on and off for many weeks. Although medically his situation has been difficult, the care, kindness and treatment by the entire staff has made all the difference in the world and contributed greatly to his recovery and made daily living as comfortable as possible. I am grateful every single day for the wonderful staff and their professional and compassionate treatment of my husband. Our gratitude extends to the medical staff, therapists, transportation staff, dietician, the social worker, kitchen staff, housekeeping, and all the staff who make this facility beautiful inside and out. Thank you. Thank you. Thank you. Dave and Lisa Bell

May 2020

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Abigail Stewart - Brinkley

Beautiful community run by the best in the business. If you are looking for Assisted living, skilled nursing and an extrodinary care for your loved ones with a focus on improving the quality of life for for your loved ones .Twining Village is the the place to be.

May 2020

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julius kasoro

Clean. Hospitable staff. Nice community

May 2020

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Lee Beth

I have lived in the area my whole life, Twining has been a part of the community for 39 years. Twining Village continues to be a wonderful addition to the the local community where all the Residents are well cared for.This should be your choice for all levels of care needed from independent living to skilled rehabilitation

May 2020

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Theodore Smalley

Great place great staff

April 2020

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Rebecca Larson

As hard as it is to make the decision to find a great place for your parents and loved ones. Twinning Village and their team made it effortless during this tough process. The empathy and compassion that was Shown was genuine.. They respect their clients and their family members and understand that placeing your loved one is one of the toughest processes you may ever have to endure. The Campus is beautiful and it provides continuing care if your loved one is ever Ill and needs a Higher higher level of nursing expertise and Rehabilitation . This is our second home and our mother is so happy here. She is active and Twining Village has improved her quality of life tremendously. Thank you to all the staff and management for helping us with this decision we are so thankful for you all.

March 2020

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June Clothier

I have been at Twining 8 years and have been very happy with the facilities and opportunity to meet new friends. I find volunteering for different departments the way to meet new people. There are many opportunities to participate in trips, lunches, etc.

March 2020

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Lashea Baker

Great care! Beautiful community!

March 2020

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Nicholas Zavaglia

My great aunt and uncle were very reluctant to moving in here and leaving their home which they had lived for most of there lives. After only a few days .... DAYS they were thanking me for helping them find TV . And were so excited to tell me about all the activities and fun things to do as well as how nice the staff and most of the other residents are. Cant Thank TV enough for making ever part of the transition more smooth and easy then I could have ever imagined !!!

March 2020

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Larry Becknet

The staff took great care of my loved one. I highly recommend Twining Village

November 2018

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Barbara Stackhouse

I never wanted my children to have to say “ what are we going to do about Mom?” I moved to Twining five years ago and it was the best thing I have ever done for myself. My apartment is very comfortable for me and my cat Lucy. I enjoy the pool, library, activities, and trips but most of all the people are so friendly. I volunteer at Grandma’s Attic and the Recreation Committee but one can be as busy as one wants to be. I feel my socialization and medical needs have been met here at Twining.

November 2018

Google

Joan Neff

I have been a resident here at Twining Village for 4 years after myhusband died. I have never regretted my decision.. the quality of life here is what u make it. Residents and staff are so very friendly our recreation committee offers theater trips out to lunch trips entertainment here on campus I can take advantage of seeing musicals transportation provided If I choose to stay and read a book that’s fine also. We have a very current library.Medical services and emergency care is only A push button away. We havery capable and loving nurses and aids . The campus is beautiful and we now have a special garden area that is open to all and families.Twining can spoil u. If a light goes out or u have a maintenance problem. Just call the front desk and a maintence person will come .I do not cook anymore and have had some great meals here. My weight gain is a reminder of that. If and when u cannot drive anymore. There is transportation to doctors provided by Twining. No matter what your needs and pleasures are , Twining is a wonderful home to me come join us J Neff

November 2018

Google

Helen Cohen

I have lived here for 17 years now, and feel so fortunate to be at Twining Village. Living here has afforded me the ability to live more independently and travel at will. I have a small business along with a friend who lives nearby in the town. We travel to over 60 other ccrc facilities in the tri_ state area, and can make multiple comparisons. I can truly say that Twining compares very favorably, most especially in its sociability. This has always been and continues to be an exceptionally welcoming and friendly community of both residents and staff. Many studies of seniors point to the extreme importance of maintaining a robust social life to maintain good quality of life, and Twining Village meets that need beautifully. Nothing and no one place in life is perfect, but this is a wonderful, safe and secure residence to call home. I would not choose to live any place else.

November 2018

Google

Barbara Dieugenio

Four and half years ago I moved here. It was the best thing I ever did. I have made many friends, joined several committees, swim 3 days a week and exercise 2 days a week. I hardly have time for myself. Life is really fun here. We also play cards and do puzzles, trips go out to lunch as a group at least once a month. There is always something to do here.

November 2017

Google

Steve Wilkinson

My grandfather was a recent patient in Twining Village skilled nursing center 2 months ago , after he had been in and out of the hospital several times and placed in other local centers.( While at prior nursing home he developed horrible bed sores, kept being sent back to the hospital, and we were afraid to try another place fearing the same outcome) At Twining, the staff was warm and friendly from the second we came. They met with him and my dad the next day to explain their goald and ask them about their goals. They were very customer service oriented and actually had pictures of their head nurse and administrator hanging up when you walk onto the unit with their contact information and ask their patients and families to always reach out to share their likes and dislikes to make sure their customers are happy and that the families and patients remain active in their care. They always communicated well and made sure we were comfortable. We were more than happy with the quality of care and friendless of everyone and only wish we would have been informed of them from the hospital much sooner than we were, so he could have went there first. I think anyone who is looking for somwhere to go for nursing and Rehab should definetly consider them.

November 2017

Google

Heather Ford

My grandfather -in - law was sent to Twining for nursing & rehab after several recurrent medical conditions - in and out of the hospital and several other nursing centers for 2 months prior to going to Twining. He was very well cared for, nursing and therapy.. but ALSO from all other staff.. (dietary ,housekeepers,etc.) Jim was in his 90's and 2-3 weeks into his stay, HE approached staff about end of life care. He voiced he didn't want to go back to hospitals anymore or continue rehab..BUT, DID REQUEST TO STAY AT TWINING since he finally felt safe/cared for. End of life care-such an emotional experience. The process made much easier due to supportive atmosphere Twining and hospice created. Their full time chaplain checked in often. ALL staff created plan of care to promote/mantain his comfort and dignity as well as supported us. The compassion/emotional support offered by Twining employees made his passing much easier process for him and our family. Thank you all for all your care and love during the time my family needed it the most.