Brookdale Utica

February 2025

Susan

My husband is currently living at Brookdale Utica. The staff is dedicated to the highest level of care. All staff members are caring individuals who treat their residents with compassion and respect.

February 2025

Susan Suchecki

My husband’s care at Brookdale Utica is excellent. All staff members are wonderful and very dedicated to patient care.

October 2024

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Judy Gamache-Krutsch

My Uncle was at Brookdale for 2 years. He received excellent care. The staff is very caring and was accommodating for him. I have experience with other facilities and this was by far the best.

October 2024

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Michele Gage

We moved our Mom to Brookdale in February 2024 from a different assisted living facility where the care and cleanliness had continued to decline since the 3+ years she was there. As she has dementia, her personal care and hygiene was a priority, yet they continued to neglect it. From the moment I made the call to inquire about Brookdale's services, I knew I had found the perfect place. I explained mom's priorities, and how important it was to ensure she was getting hour by hour care for her particular needs. In only 4 short weeks that my mom had been there, the amount of care, communication, and sincere kindness was quite unbelievable! Brookdale has everything mom's other place was lacking: An onsite nurse and maintenance; consistent laundry service, cleanliness (no urine smell), consistent personal hygiene care, good food, and best of all, CONSTANT communication about mom's needs (none of which we received at her previous facility). I have received calls from the nurse, the caregivers, the sales manager on a weekly basis to ask me questions about mom's needs. This facility is like a dream come true! Nicole, Brooklyn, Ursila, Leah, Flori, are all outstanding professionals who truly care about their residents. They bring so much enthusiasm and interest to their jobs every day. Our only regret is that we didn't bring mom sooner. If you are considering assisted living, I highly recommend Brookdale Utica!

October 2024

Google

Jeff Fuller

Staff at Brookdale Utica were outstanding. My mother in law was a resident for the last year but unfortunately we lost her this October. The staff was with us every step of the way in her care. They also showed a love and compassion I have never seen before. They treat the residents as their family. They laugh and cry with you. We are forever thankful for their kindness and professionalism.

October 2024

Google

Bob Poff

I moved my mom here from Indiana. We looked at a few places. We decided on Brookdale because of the reputation, and the people we were introduced to. My mom was and is a bit of a handful.( she has been through a lot in the last 6 weeks.) The staff, and I mean all of them has been fantastic. They make sure that everyone is safe and comfortable. Also entertained. Thanks to everyone at Brookdale Utica MC.

September 2024

Brookdale Resident

Rating NO STARS. NO ACTIVITIES. NOTHING TO DO.

July 2024

Google

Bill Nelson

My brother was seriously ill and we were looking for assisted living close to Henry Ford Hospital (Macomb). We went into Brookdale with high standards and expectations and were impressed with every aspect of care (e.g. nursing, nourishment, PT, medical visits, coordination with hospice). Our family could not have been more pleased with the staff; everyone was professional, very kind, and compassionate… always! The facility itself is extremely well-maintained, bright, and, in general, welcoming. We highly recommend considering Brookdale (Utica) if you are seeking a high-quality senior living alternative for yourself or for a loved one.

June 2024

Google

Pam Coles

Brookdale Memory Care Utica was our mother's home for two years before her recent passing. When it was time to look for a place where mom would be safe, secure and well cared for, we toured and talked with many facilities. Brookdale Utica staff (and the building set up) felt warm and welcoming, from our first visit. The majority of staff had longevity (in some instances more than fifteen years) and we could feel the homelike, friendly and caring team atmosphere. Our mother had seven children and each adult child had a different "parenting" style when it came to mom. Brookdale Utica staff could not have been more accommodating with each of us! Each went above and beyond to be sure we all were comfortable with mom's care. If we wanted to take mom to church, a restaurant or an outing - they would have her ready. If we wanted to sit with her in the gorgeous sunny courtyard, they would offer coffee or a cold drink. Any question or concern we had was answered by Claudia, the facility nurse. Monika, the Life Enrichment Coordinator was also a special person. She always stopped and spoke to our mom, held her hand, gave her a hug and tried to get mom to join activities! Though we've specifically singled out these two caregivers, all of the caregivers went above and beyond to make our mother a part of their Brookdale family. The staff's love and genuine caring was visible to us and to mom's visitors. Our family is thankful we entrusted our mother's care to Brookdale Memory Care in Utica. We are sending our thanks and sincere appreciation to each staff member because each member really made a difference in our mom's life!

June 2024

Google

Tim Ponton

Our family was very reluctant to place our mother in the care of others and delayed the process for as long as possible. Once we were no longer able to care for our mother we visited about 12 different facilities and felt the most comfortable with Brookdale. Its smaller and more intimate and very clean. We were very happy with the care that was provided for my mother who I believe was a very challenging patient. The staff was always patient and communicated well with our family to ensure we were up to date with everything. In hindsight, we probably should have moved her into Brookdale sooner because they were able to provide better care in a professional manner than us trying to figure it out. They notified us when it looked like things took a change for the worse and let us occupy the facility 24/7 for the final couple of days. Highly recommended.

February 2024

Google

Carol Rorick

My 98-year old mother stayed at Brookdale for nearly 5 months recovering from a broken hip and femur. She was well-cared for and treated with kindness and respect by everyone on staff. Those who worked with her most closely (helping her with dressing, showering, medication, getting in and out of bed, and to the dining room and back) paid attention not just to her physical needs, but were careful to protect her privacy and dignity as well. We are deeply grateful for the professionalism, competence and sensitivity of staff, which includes the Physical and Occupational Therapists associated with Brookdale. PT & OT were instrumental in providing the therapy which got mom back on her feet, walking, and able to "graduate" from Brookdale. I hope my mother does not have to return to an assisted living facility but, if she does, I will be on the phone to Nicole, Ursila & Tracy to let them know we want Mom to return to Brookdale.

December 2023

Google

Molly M

My Dad lived at Brookdale Memory Care Utica for 1 1/2 years before he passed away recently. Putting my Dad in memory care was a difficult decision for our family. After visiting many places we found Brookdale. It had the home-like appearance and feel that we knew would be good for our Dad. The caregivers that tended to my Dad day & night were very good and made sure my Dad was cared for. My Dad enjoyed the company of the caregivers and the residents. The facility was always clean, fresh and home-like. Thank you for your care to my Dad.

November 2023

Google

Felicia Enea

Our experience with Brookdale has been positive overall. The people who care for my loved one are kind and caring. The facility is well maintained and clean. I cannot recommend that facility enough. Update: My mother had such a wonderful experience with Brookdale. The staff are simply amazing. The turnover of employees is very low with Brookdale. So your loved one is always cared for with familiar smiling faces. The staff not only cares for the physical needs of your loved one. They engage with them, greet them with smiles and affection, and provide a loving hug with they need it. It was difficult for my family to relinquish care of my mom. But I had the greatest confidence that she would be looked after with dignity and respect. I still highly recommend Brookdale. Do not hesitate to put your loved one there. You can rest assured they will care for your loved one like one of their own.

October 2023

Google

Kristen Pantalena

Update to previous review: My mother was at Brookdale Utica for just over one year. She passed away peacefully on August 12th. My heart is broken, but I will be forever grateful to the wonderful staff for the love and care that they gave to my mom. They treated her like their own family. I highly recommend Brookdale Utica if you ever have to make one of the most difficult decisions of your life. This is a truly special place with very special people. My mom has been at Brookdale Utica for just over two months and we couldn't be happier with her care. Claudia, Flori, Denise and the entire staff are AMAZING. They treat my mom like family. Mom is safe, happy and very well cared for. She enjoys the craft activities and especially the ice cream! I am so happy that I can spend time with my mom and enjoy the time we have together. Brookdale Utica has made this possible. We are very blessed.

September 2023

Google

Karen Duffy

My mother, Connie, was a resident of Brookdale Utica Memory Care and received wonderful care. The staff is caring and compassionate. We are very happy we chose them for my moms last home. Many heart filled thanks to the staff. Sincerely and with true appreciation, The family of Connie

July 2023

Google

Ben Burton

My family was struggling with quality care for my father. At Brookdale we found the care needed for dad to regain the independence and dignity he needed to maintain a quality of life worth living. The High spirit of the entire staff is inspirational, and should be use as an industrial standard. Not just in the assisted living industry but in the medical industry as a whole. I can't recommend Brookdale any Higher. If there's better care out there,I don't want it or need it. If dad catches any more of Brookdale's High Spirit Who knows ,May just make the Gerber's jar. Just 4 short so far

July 2023

Sheryl M.

My dad has been at Brookdale Utica for a year. The staff is amazing. So caring, kind and professional. A special shout out to Ursila, the Health and Wellness Director. Every time my dad has a medical procedure she is 100% on top of everything. She coordinates with his outside caregivers and she and her staff provide the best care to him. Even the staff at Beaumont hospital was praising how thorough and professional she is. I am beyond grateful for the outstanding care the entire staff provides to my dad and the kindness, warmth and friendliness they show to our entire family. I can never thank them enough.

June 2023

Google

Denise VondenBenken

They not only treat the resident with exceptional care but also the family. Nothing but good things to say about this caring place

April 2023

Google

Margie Juliano

Updated review: I wrote a review over a year ago about Brookdale of Utica Memory Care. This is a follow-up to that. My father was at Brookdale of Utica MC for one week shy of two full years. He passed away on March 8th. I just can't tell you how grateful my family and I were to have the most compassionate people who took care of my Dad for these past two years when we could not anymore. The most amazing part was when we were still with my Dad after he passed, waiting for the funeral home to come, all of the staff came in to see him and kissed him, told him they would miss him, and had tears in their eyes. I knew that they cared about him, but the love they showed to him and our family after he passed was just incredible. If you must make the worst decision of your life to have to put a family member in a memory care facility, look no further than Brookdale of Utica. Thank you to all of you!! We had to find a place for my father to live last March. His dementia was making it too hard for him to live at home anymore. What an awful situation that was to be in, but what a Godsend it was to meet the staff at Brookdale of Utica. Right from the very beginning, they tried to accommodate my dad by getting him a hospital bed, a cushioned pad for the floor in case he fell out of bed, and they would even ask him what he wanted the chefs to make for him to eat. One thing that my family and I find truly amazing is how all of the staff who work there know all about him on any given day. They know how his day is going, what he ate that day, what his demeanor is like, etc. Most of the people who work here have been here for more than 10-15 years. They truly care about each of their residents and their families, and it shows. They even had a Veteran's Celebration complete with lots of red, white, and blue decorations, balloons, and cake. The most amazing thing about that is that my dad was the only veteran there. It was like a whole celebration in honor of him! He even said, "I was treated like a King!" So thankful for all of the staff at Brookdale of Utica Memory Care. A special thanks to Claudia, Isi, Flori, and Dorena! If you find yourself in an awful position to find memory care for a loved one, give Brookdale of Utica a call. You will be glad you did, and be able to rest knowing that your loved one is being well-cared for.

April 2023

Google

Renee Sherry

Brookdale of Utica has an amazing, caring staff. My father is well cared for. I would highly recommend for anyone seeking assisted living care for their family member.

March 2023

Google

Viki Handlon

Our Mom moved into Brookdale the end of March. The employees are wonderful, so caring and patient. Deanna, Claudia, Flori and the rest of the staff have been so welcoming and informative. We know our Mom is in great hands and getting great care!

February 2023

Google

Denise Vindenbenken

They not only treat the resident with exceptional care but also the family. Nothing but good things to say about this caring place

February 2023

Google

Katy Chinn

My mother was a resident in Brookdale Utica’s Memory Care for almost two years and received excellent care during her stay. We were very sad to leave but had to move out of state. She was always kept clean, well-fed, and the Activities Director/staff did an outstanding job of keeping the residents engaged and busy! But most of all, the team here really care & love their residents.

December 2022

Google

Stephanie Pakulak

From the moment I started contacting BrookDale Senior Living I knew I made the right choice for my grandma. Sadly she only lived there for 18 days before gaining her wings but she was well taken care of. You walk in and it feels like a home. The staff greet you and continue to treat you and your loved one like family. We had different family members visit throughout the day during her stay and we were all pleased. The would talk softly to my grandma just like we would at home. The morning my grandmother passed, they brought more chairs into the room along with coffee and water as we said our good byes. Can’t thank Deanna and her team enough for bringing us comfort during the most difficult time of our lives. PS - Here’s what Deanna gifted my grandmother when she moved it. Made it feel even more like home!

November 2022

Google

Diane Bettencourt

For about 3 years my mom lived with me and in the middle of the summer I could see her slowing down and that soon I would need professional help. I started reading about memory care facilities and came up with four to review. By the time I got to the last place to review, Brookdale Utica, it was apparent I needed to make a decision ASAP. The decision was easy, Brookdale Utica, outshined them all by leaps and bounds!! The facility, including her room, was bright and cheery and the staff caring (always smiling), my mom loved the place. Although she did not stay for a lengthy time, her time was relaxing for her and me knowing she was in good hands. Thanks Brookdale Utica MC for taking such excellent care of my mom. Love You Guys!!!

October 2022

Google

Mark Crisan

Our mother moved into Brookdale memory care in April, 2022. She has advanced Alzheimer's and requires a Hoyer lift and help with all daily activities. After a lot of research we chose Brookdale, and it has turned out better than we could have hoped. The staff is caring, attentive, knowledgeable, and very supportive. Since moving in Mom is more active, alert, and eating well. The aids & office staff are truly exceptional caregivers & people, treating all residents with respect & kindness. I highly recommend Brookdale Utica memory care to anyone looking for care for their loved one!

October 2022

Google

Ron Sarkisian

My recently deceased dad was in Brookdale - Utica's memory care unit for about the last two months of his life, the last month or so in hospice care. I can't speak highly enough of the care he received, as well as the truly caring and understanding staff. Whenever I visited, Dad's room was always immaculately clean and organized; the staff friendly, caring, and always available to lend needed aid or answer questions. My choice of Brookdale - Utica came down to the people I encountered from Jacob in Admissions to Claudia the Head Nurse and the wonderful aides who saw to Dad's many needs. Another factor was I found the facility not too big nor not too small -- it was just right! I was so relieved to know that I made the right choice - five stars all around - highly recommended!

October 2022

Google

Linda Boehmer

Our mom moved into Brookdale Memory Care in Utica, MI on Valentine's Day, 2020. She spent twenty wonderful months there before she passed - this past October at the age of 98 1/2. We have nothing but positive things to say about her time there - as we know her life was extended due to the phenomenal care and love she received from the Brookdale staff. Our mom had visitors - four to five times a week - and she always looked beautiful - with her hair styled, wearing her jewelry and makeup. She looked just the way she wanted to look - and this was so important to her. To the staff at Brookdale - every single patient was important - they were all treated LIKE FAMILY. Our mom would mention the fun activities and celebrations they had for the residents, and often, we were sent pictures/videos of these special days. Before her stay at Brookdale while she still lived at home, my husband and I had been taking my mom to play cards with her friends - at other senior facilities in the area - and we never saw anyone else receive the extraordinary treatment and special care that our mom received from the wonderful, compassionate, professional Brookdale staff. Throughout Covid, we were sent regular updates from the facility as they all worked through the protocols, so we always felt well informed- and we knew they were doing everything possible to keep our mom safe and healthy. She really enjoyed the meals too - and at the end, when she was too weak to feed herself, her caregivers fed her to make sure she was receiving her nourishment. WE ARE INCREDIBLY THANKFUL -THAT WE PICKED THIS PLACE AND WE HIGHLY RECOMMEND BROOKDALE MEMORY CARE IN UTICA, MI TO ANYONE LOOKING FOR EXCELLENT CARE FOR THEIR LOVED ONE.

September 2022

Google

Mary Rewers

My sister in law has been a resident at Brookdale memory care for about a year a half and we are very pleased with her care. The staff are so kind and treat her with the utmost respect. I would highly recommend this facility to anyone looking for quality care for their loved one.

September 2022

Google

Amy Miller

My mom has been in the memory care unit for about one year. Mom is very happy here. Our family is pleased with our decision to place her at Broodale. The staff is atattentive and caring. Flori, Claudia and Denise are wonderful to deal with. They respond quickly with any concerns we may have.

September 2022

Google

Carrie Smith

My mom has been in the memory care unit and has been happy. Consequently, the rest of the family is happy too. There is good communication between the family and staff members and good supervision over mom.

July 2022

Google

Greg Boehmer

We called my grandma almost every Friday - to see how she was doing at Brookdale. The staff there was wonderful - they put us on the TV - so my grandma could see us while speaking with us. We were so happy to see how well-cared for she was - how beautiful she looked - week after week. She seemed so happy - and we were surprised - as we thought she would miss her dogs and her condo. But because of how caring and loving everyone at Brookdale Memory Care in Utica was, my grandma adjusted well and thrived in the Brookdale environment. Thank you to everyone - for all you did to keep my Grandma happy and healthy - during her twenty month stay at your facility. Greg Boehmer

March 2022

Google

Harold Brock

I completely agree with everything my sister wrote (See Below - Nancy Blaska) about the Brookdale Community and how they have treated my Mom and our entire family. The entire Brookdale Community has been truly a Blessing! God Bless the Brookdale Community & it's staff! " My mom moved into Brookdale Utica Memory Care 2 months ago. It is a wonderful facility with a warm comfortable feel. The staff is very friendly, loving and caring to the residents and visitors. They take great care of my mom and are very comforting to her when she is struggling with a bad day. She has Vascular Dementia and Alzheimer's. The management and care takers are very personable and have quickly become like family. I highly recommend this facility for families that are caring for a loved one who is living with Dementia/Alzheimer's." 1

February 2022

Google

Kay McBain

My mom has been a resident at Brookdale Utica Memory Care for 6 months following my dad's passing. Her care is fantastic and I can now relax knowing she is safe, happy, and getting excellent care. All the staff members work together to ensure the residents have all they need and that the families know how their loved one is functioning. I am very happy we found Brookdale Utica.

February 2022

Google

len bollitier

Its been my experience at Brookdale that my wife is getting the best care that I expected from the staff at this memory care facility. In fact that is the reason we selected Brookdale in the first place. The staff is experienced ,kind and caring . The number one criteria as far as I am concerned. The facility is always clean and well maintained They go all out and work as a team to make the experience as painless as possible both for the patient and caregiver

January 2022

Google

Debra Rathke

My Mother lived at Brookdale Utica in the memory care section for over 5 years. Every day that she was there, I was so thankful for the wonderful staff who took care of her. From the kind ladies in the front office who were always there to answer my questions or give me some help or advice, to the cooks in the kitchen that cooked up and served many amazing meals, to Brookdale's loving nurse who looked after the health and wellbeing of all the residents to the most WONDERFUL caretakers, who went over and beyond each and every work day, showing patience, love and compassion to everyone they cared for, I realized very quickly that this staff was not just taking care of the residents, they were taking care of each and every one of them as if they were taking care of their very own Mother or Father. As time went on, I felt the staff came to feel like an extended family to my Mom and all our family. They were all a WONDERFUL BLESSING not only to Mom, but to all of us. During those 5 years I have highly recommended Brookdale Utica to many people and I will continue to do so, just as I still give thanks for the loving care this wonderful team gave to my Mom.

June 2021

Google

Nancy Blaska

My mom moved into Brookdale Utica Memory Care 2 months ago. It is a wonderful facility with a warm comfortable feel. The staff is very friendly, loving and caring to the residents and visitors. They take great care of my mom and are very comforting to her when she is struggling with a bad day. She has Vascular Dementia and Alzheimers. The management and care takers are very personable and have quickly become like family. I highly recommend this facility for families that are caring for a loved one who is living with Dementia-Alzheimers.

June 2021

Google

Robert Filiau

My mother did not want to go at first to assisted living. After living at Brookdale Senior Living for two months my mother likes being in the community. The staff has been FANTASTIC! They help her get ready each day. They get her involved in activities, first time in my 66 years I have seen my mother paint a picture. The staff has made it easier for her to adjust to her new life by being kind, caring, and loving. They have also helped me transition to my new life of not having to be a 24 hour care giver.

March 2021

Facebook

Mia Miller

Brookdale Utica Memory Care is a great facility. The staff is kind and compassionate. My Dad is being very well cared for and we are grateful to all the employees!

March 2021

Facebook

Kimi Kleinert Trupiano

The staff at Brookdale are wonderful and so caring. They took amazing care of our mother while she was there. They treated each patient with dignity and we were so thankful for them knowing that our mother was safe!

March 2021

Google

diane stewart

My husbands mom (Marian Evans) was at Brookdale Utica Memory care for nearly a year and a half. We were very happy with the care she received while there. Staff is amazingly loving and caring for their residents. We have become friends with the administrative ladies and staff. Family nights are fun and delish!! We definitely recommend Brookdale Utica Memory Care!!

March 2021

Google

Bella Radke

My grandmother lived at Brookdale AL. All the care staff were outstanding and took care of her very well. She talked a lot about John, Nsinga, and Chenita. She loved Pat, the chef as he would cook her anything she wanted and always checked to see if she was happy with her meal. Thank you to them, the hospice staff and Nurse Stacey! They did everything they could to make sure my grandmother was comfortable ‘til her last days. God bless the team at Brookdale!

March 2021

Google

Pat Sch

My husband has been in Brookdale Utica Memory Care for over a year. He has dementia and needs specialized care. Brookdale is VERY SPECIAL. The staff is caring and wonderful with the residents. Brookdales nurse and administrative personnel keep us informed and answer any and all questions. I highly recommend Brookdale. My husband is well cared for and content. He likes the food and all the people and feels comfortable. I could not be more pleased. We are blessed!

March 2021

Google

Kathy Galasso

This facility is awesome! My mother was a resident in the memory care section, she had dementia and it was a very hard decision to move her out of her home but the doctors told us it was to dangerous for her. My siblings and I searched many different facilities (even staff from near by senior residences told us to check it out) when we walked in here and saw how beautiful and home like it was, not to mention the staff attending to everyones needs, we knew our Mom would be happy! The staff is knowledgeable, friendly, patient and kind. Many activities are planned daily for the residents and the food is good! I would recommend Brookdale of Utica.

March 2021

Google

Deb Giusti

My mom spent a year at Brookdale Utica Memory Care. The care she received was exceptional. Everyone there went out of their way to make mom and my whole family comfortable. It was.a difficult decision to move mom into memory care, but when we saw how happy she was we were grateful. They have so many activities, and field trips. More then we could have given her at home.

February 2021

Google

Elinor Fabian

I moved to Brookdale Utica Assisted Living in October of 2017 and it was the best decision that I ever made. The staff love me and take really good care of me. There is lots of things to do there if I choose, the food is good and I feel safe. Everyone who works there from the care staff to the Executive Director take time for me and help me if I need it. I would recommend Brookdale Utica to anyone who is looking for a place for their loved one. Brookdale is simply the best!

February 2021

Google

Peggy Carney-Wall

I am a resident at Brookdale in Utica. I have lived here for going on two years I am very happy here and feel safe! The personnel here has exceeded my expectations. They are all kind and considerate, very thoughtful. They all go above and beyond their titles to help all the residents. The chef prepares wonderful meals. The residents have a menu each day to select from. I have an eating difficulty caused by cancer and I am limited in what I can eat. The chef is very helpful and making suggestions and preparing meals that are appropriate for me. I cant say enough positive comments concerning the staff and facility at Brookdale in Utica, Michigan. I am fortunate to live here.

February 2021

Google

Portia Smith

It is hard to belive that my father in law has been gone over a year now. He was a resident a Brookdale for a few years in assistant living and memory care. From the first day that I visited, I know it was the right place for him.The staff there has always been so kind and loving to him and he felt it. He was happy and thankful to be there.Thank you to the entire staff at Brookdale Utica for the hard work and dedication to helping seniors live there best life.

February 2021

Google

Susan Koss

My father was a resident at Brookdale Utica first in their rehab building and then in the memory care unit as he showed signs of dementia. Dad could not walk but he was given therapy to keep his body moving. The caregivers were great with him. Especially with this pandemic, the whole Brookdale staff did all they could to keep the residents safe. My family was able to see dad safely with the protocol that was in place. We were always free to voice our concerns regarding his care and medical needs. The administration, nurse on staff, and assigned caregivers treated him with compassion and love, as part of their family. Holidays were celebrated and family was always invited.We were very pleased with the three years of care he received at Brookdale. Dad passed last November at the age of 91 . He was happy there which made my mother and family relieved to know

February 2021

Google

Gloria Sadocha

I moved in because my daughter-in-laws mother resides there and I was falling a lot at my house and my kids didnt think I was safe living alone any more. In the year that Ive been here all I can say is its like a big family. Everyone is so nice and I just love it here!

February 2021

Google

Sara Lazar

My grandma stayed at Brookdale Senior Living for over a year until just before passing. I cant say good enough things about this place. Its clean and spacious. The staff is excellent- very caring and compassionate. I highly recommend this facility for anyone looking for a home for their self or a loved one.

February 2021

Facebook

Maureen Turnbach Sturza

The staff was absolutely fabulous with my dad. We couldnt have found a more caring staff. Everything clean, food was delicious, and activities were engaging with many family events. We are so incredibly thankful for finding the perfect place for my dad. I highly recommend Brookdale of Utica.

February 2021

Facebook

Nancy Ann

My Mom was a resident at Brookdale Utica assisted living for 1 1-2 years and at memory care 4 months where she passed away. During her time at both facilities she received wonderful care! The staff was always very helpful and caring with my Mom who had Dementia. When finding a place for Mom, many places were toured and Brookdale was the best!

February 2021

Google

Rick Buzinski

EVERYONE at Brookdale cares deeply for each and every resident in the facility. Our dad was happy and very well taken care of for the 20 months he was in their memory care facility. It was a big difference from two previous homes he was at before.The personal attention that he received, the food he ate, and the communication with us was everything we could ask for. And if we asked for something out of the ordinary, they were always ready to help.I have commended Brookdale to friends of mine and highly suggest you give them a try if you are looking for a place for your loved one.

February 2021

Google

Judie Previti

First of all I want to thank the staff at the Brookdale Utica Memory Care facility for the great care they gave to my late father Frank! If I could give this community a 10 I certainly would and the staff a 20. The staff members are companionate, caring, loving and some of the best individuals Ive ever come across!! They are angels for all they do and always with a smile. My father use to say this is a great hotel and they are all so nice to me. They always took great care of my dad making his stay there as enjoyable as they could! They also welcomed my brother and I there daily ! We could go to work knowing that dad was well looked after. The staff became our friends and still keep in contact with them today. To anyone that is considering this community for their loved ones take the next step and consider Brookdale you will not be disappointed!

February 2021

Google

Sheila Pomaranski

My mother started in the Assisted Living facility, but then needed to be moved to the Memory Care facility.The transition was seamless, the staff in both facilities were caring, compassionate and responsive to not only my mothers needs, but also the familys needs too.The staff in the Memory Care facility treated my mother like she was their own. It literally brings tears to my eyes when I think about her experience there.I highly recommend this facility if you are looking for a place of comfort and care for your loved one!

February 2021

Google

Andrea Blaess

We were looking for a place for my husbands aunt and could not have been more pleased with the care she got at Brookdale Utica Assisted Living. The staff loved her as if she was their aunt and took their time with her always making sure she was comfortable especially as her hearing and her vision decreased. We really appreciated how Lesley the Resident Programs Coordinator got her involved and out of her room as when she lived at home her activity was limited. The staff really went above and beyond executing the level of care she received and the involvement of the entire team with her care and with our family was second to none. I would highly recommend Brookdale Utica Assisted Living to anyone who is looking for excellent care for their loved one.

February 2021

Google

Julie LaMothe

My Mom was at Brookdale after some medical emergencies and it was decided that she just could not live by herself any longer. Every single member of the staff was great and very patient with Mom, and some days that could be difficult, to say the least. Kind, caring and compassionate is how I would describe the staff at Brookdale. One staff member in particular puts her whole heart into everything she does for the residents, that would be Doreen G., she is an excellent caregiver and you would be so at ease knowing that she is watching over your loved one. The facility itself is very clean and well appointed . The rooms are quite spacious and cleaned daily. The meals are good and they try to keep the residents happy with many different activities. If you have to make that very difficult decision for your elderly parents , I highly recommend Brookdale Utica

February 2021

Google

Liz Schwartz

A few years ago my niece and nephew chose Brookdale for my sister because it was close to our home and I could visit her frequently. My sister loved it at Brookdale Utica, she received good care and the staff were very loving towards her and to me when I visited. So when I broke my hip it really was an easy decision to move to Brookdale while getting therapy and regaining my independence, and receiving the help I needed until it was time to go back home. I had many options available to me when I was able to go home - go back to my condo, move in with my niece, a different senior living community...but in truth I didnt want to be a burden on my family and I already was home! At Brookdale Utica the staff love me, I am well taken care of, and I have everything I need right here.

February 2021

Facebook

Jean Buzinski Calvert

My siblings and I transferred our Dad to Brookdale Utica Memory Care from another facility, and we could not have been more pleased. The friendly staff is caring. helpful, and treated Dad like family. They were always very accommodating for any requests we had to help make Dad comfortable. My only regret is not taking Dad to Brookdale Utica from the start.

February 2021

Google

Mitch Pletos

First off I would like to start off with the staff at Brookdale Utica memory care, were superb and I couldnt of asked for anything better. The staff was very caring to my father and he enjoyed the time that he was in memory care. Everyone there was very sympathetic to him and his extra needs in that time of need for him. They were also very supportive for me along the way. Flori, and Claudia, Isse, Alex and all the aids that were helping, were like friends to me. They all work very,very hard and deserve a huge raise. They are very good at what they do and should be paid double for their efforts in my opinion! They were really Angels for him and for me! AAA++++

July 2018

Google

Debra Czajka

My Dad has been there for a year. My Dad and family has been pleased with his care at Brookdale, Utica, MI. The staff is wonderful. If he pulls for anything they are there almost immediately. He has improved so much there. That now he can do everything for himself now and doesn't want to leave. He is happy with the Staff 100 percent. The only drawback it is pricey if you are fully dependant.

July 2017

SeniorAdvisor

Visitor

I had a chance to tour this community and I did not like it. It did not fit my sister. The age group of the residents are much older than her.

July 2017

Google

Barbara Presti

My mom has lived here for several years. Very nice facility and staff. She has been very happy here.

April 2017

SeniorAdvisor

Larry Graus

They are the best on handling my brother. Calming him down from leaving and going home. A lot of co-operation with the staff. Thanks alot

April 2017

SeniorAdvisor

Resident

The staff have been great working with the hospice people to make sure that dad has everything he needs. This community does offer daily activities and they keep it clean. I would recommend this community.