Woodholme Gardens

April 2023

Google

Mr G

I was excited about the transition and what Woodholme claimed to offer its residence. I had already developed a pre-conceived idea of how such a facility was like based on my limited exposure of what I had seen on television. Yes, I was a bit worried but still anxious!The move-in was flawless but the first few weeks of coordination were a bit rocky. The staff members appear warm and welcoming despite the few hiccups I faced. My family worries often, and I can always count on them to help resolve issues no matter the situation. Staff members have made honest efforts to ease my transition and suffice it to say. It seems that some members are more enthusiastic than others regarding service which can be expected. I understand this is the time that each of them is learning how to collaborate with me and providing the required services as I too am learning each of them. I do look forward to engaging with all of them for a more enjoyable relationship with them all.I have been here for just short of a month, and I have found my stay to be comfortable. I have gotten to know some of the staff members, and each have shown professional courteous attitudes toward me. At this time, I will not dwell on the things that are not right because I have faith in the staff that they will correct those issues that happen from time to time, but instead, I’d like to acknowledge all the employees for their services and the demanding work they do every day. I know it is not always easy working in this environment with so many people relying on you for so much. My sincere thanks to each of them. I would like to personally acknowledge Ms. Janice who has been one of the attendants who help with my care. She always makes it her mission to stop in and check on me. She has often taken the initiative to do things that are the duties of someone else. I cannot thank her enough for always being concerned about my well-being and making me feel special and welcomed. Ms. Janice has a warm caring heart that flows from her gentle presence. She has always taken my concerns serious and addresses them promptly. I never have to remind her about an issue. If she says she will address the issue or get someone else to address the issue, she does exactly that. I would also like to make an honorable mention for Ms. Vanessa who consistently show caring and compassion every day. She has gone beyond to make my living here at Woodholme Gardens so pleasing and enjoyable. I would like to let everyone know that she has truly found her calling for caring for others. Additionally, I would like to thank Ms. Shaunett D. the Med Tech. She was one of the first persons that saw me on a regular basis and from day one, she made me feel like she really cared. She would often talk to me and put my mind at ease as she knew this was all new to me. She exemplified the care, knowledge, and professionalism that I expected from all the staff and should serve as a beacon for others to strive to emulate her service for me and others. Thank you so much for your kind words and caring smile, it always make my day better.I cannot forget the concierge team. These women are often the first call for help. Their days consist of countless tasks and so many people making so many requests of them for service and help. You all are a part of the backbone of the infrastructure and responsible for the machine to run well. I would like to extend my heartfelt appreciation for always being so nice and smiling. I know it cannot always be easy to cater to all the demands, but you deserve the utmost respect for the important roll you play in maintaining Woodholme Gardens as you perform you difficult, demanding jobs.In conclusion, I would like to share my thanks to the entire leadership team that assisted with my transition. I know you all work extremely hard to accommodate the residence here at Woodholme Gardens and it absolutely shows with the talented staff and beautiful facility that is our home. Betty C.

October 2022

Google

R Barnes

My loved one has been at Woodholme Gardens for 5 months. While the staff is creating a safe and secure environment for my loved one as he adjusts to the limitations of the pandemic and a new environment; the caring staff has also been providing my family with much needed peace of mind and comfort as well. The management team(Suzi & Jennie) has provided updates to our family and continue to partner with us in maintaining the quality of life that he has been accustomed to enjoying. Heartfelt thanks to the entire Woodholme Team including the concierge team, nursing team, direct care team, food services, finance, housekeeping and maintenance team. A special thanks to Mary, Sophia, Psalm, Sheena and Michelle. With Gratitude, Our Family

August 2022

Google

Robin Appia

My Cousin was a resident at Woodholme Gardens for approximately 4 years and she was very pleased with the staff and support. As my cousins level of care changed, Woodholme Gardens was able to adjust and continue supporting my Cousin. Thank You

July 2022

Google

Jo-Ann K Brown

This Five Star Rating is ONLY for these individuals and not the community. Like any community, there are areas in need of improvement and staff who need soft skill training for me to make Woodholme a five star community. Because I have some serious care and trust concerns, I have had to hire an additional care assistant for my loved one. There is work definitely and seriously needed by leadership at Woodholme to make it better. These individuals stand out to me the most and are to be commended for their service. A HUGE "Shout Out" to Psalm Lipscomb, one of the Activities Program Specialists for his professionalism, compassionate, and caring manner he exhibits when interacting with my loved one and my family. It means so much because it is a quality and skill set that is rare in some of our Senior communities. Psalm goes above and beyond to make my loved one feel special and engaged. In the Nursing Department, Nurse Jackie and Nurse Lucky are also to be commended for their compassion and care. When I need assistance for my loved one, they are quick to respond. Tonya, one of the Care Aides has a great since of humor. She tries to calm stressful situations with that humor. She is to be commended for her care. Stewart Roszel in Food Service has been helpful in sending me the weekly menus and stopping in to take my loved one's meal orders while meals were restricted to in-room dining. Thank you to these individuals for your dedication and care. I do commend those who have stayed during the pandemic. Their dedication is also appreciated. Thank you!

June 2022

Google

Teri Mundy

“Experienced leadership, welcoming staff and happy residents!” I visited Woodholme Gardens recently and can’t stress enough how excited I was to see the residents engaged in activities, the delicious menu offerings and the positive attitudes of the care staff. Kevin Jones, Director of Sales, was knowledgeable of his Senior living competitors and (respectfully) challenged me to find a better local option that could serve my Dad’s care needs AND stay within my budget. I pleased to say “I could not!” Thank you, Sharon (Executive Director), and others for making the choice for my Dad’s next home so easy. I am truly grateful for the guidance provided by the team at Woodholme Gardens.

January 2021

Google

Brittany Williams

Tracey Watson, the current Director of Sales & Hospitality, is a true gem. She really made this place stand out above the rest during our search. Her kind, compassionate, and friendly demeanor lets you feel like your family member is her family member leaving you feeling confident in their care. She went above and beyond any obligation or expectation she had toward my family and Woodholme is certainly a better place with her there.

December 2020

Google

Vincent Brown

Woodholme has been a great place for my mom who suffers from dementia. Not only do they provide her great care, but they have managed to not have had any COVID cases during the pandemic. They restricted access early and have reintroduced family visits in a safe and responsible way. The Activity Department (Lisa and Psalm) has been especially wonderful coordinating outdoor visits to see my mom, with masks and social distancing in place. I cant say enough about the wonderful job that they have done and the excellent care they provide for my mom.

November 2020

Google

Psalm Lipscomb

I believe in the saying time flies when youre having fun! because theres never a dull moment with the residents here at Woodholme Gardens. Theyre most definitely the highlight of my day! It makes my job easier when I can put a smile on their face and the families to know that theyre in good hands. As a Memory Support Specialist, its great to see the residents can call my name , find me and to remind me how great our dance, exercise class was or how the party was so much fun. Now that is what makes my job rewarding!!! Not only I am making a difference in their lives but theyre also making a difference in mine.#livefullylovefully

November 2020

Google

Mark Goldberg

My father has been a resident at Woodholme Gardens for over 3 years. The staff is AWESOME! My father has specific individual needs and the people who look after him there, are on the money every time. I would recommend Woodholme Gardens to anyone who needs an assisted living facility.

November 2020

Google

Denise Zemlak

My Mom has been at Woodholme Gardens for almost a yr and we are very pleased. My Mom has a spacious room and feels very safe and it is decorated as close to home as possible with her fav pics, and furniture etc. The staff has been awesome and my Mom has some really special caregivers that do amazing work and have the upmost patience. I want to thank Lisa S- Resident Director for all of her time and special TLC she gives my Mom your awesome Lisa!! My Mom adores you Lisa! And a special thank you to Psalm who also does the activities with My Mom and the other residents which are so much FUN! Psalm your patience is outstanding along with your professionalism. You are such a Nice, friendly, awesome person. I could keep going with all the good things you are Psalm. All you do for my Mom is so appreciated! You always make my Mom laugh and smile Psalm and I thank you for that! I would highly recommend Woodholme Gardens as my family is pleased with the services! Denise Zemlak Beveridge

November 2020

Google

Sue Guthmann

LOVE living here because at Woodholme Gardens I can #LIVEFULLYLOVEFULLY!!!!!!! And here are a few reasons why:*Lacia- Care giver, is a hardworking young Jamaican woman, who is one of my favorite, because of her nice disposition, politeness and accommodating ways*Miss Ann- She is Tremendous! Besides her excellent skills in the kitchen, she gives good hugs.*Tanya- This very helpful care giver is down to earth and makes me smile.Tracey M.- Night shift care giver who warms my heart and is very polite. She is an exceptional worker.*Tracey W.- Sales & Hospitality, Makes me laugh all the time. Puts me a good mood if Im down in the dumps. Love her smile.Janice- What can I say? Just love her because she takes good care of her residents and takes great care of me. Goes the extra mile always.

November 2020

Google

Robin Brach

Genifer has been my eyes, ears, and my heart during the time of COVID. Shes my husbands ambassador during this long and very difficult pandemic. Genifer enabled me to see and talk to my husband during the shutdown. There are too many examples of consideration to address. Among the top was when she eased my fears after my husband fell an had to go to the hospital. She Facetimed me when he returned to Woodholme, enabling me to see he would be okay with my own eyes. She gave comfort when I was unable. I will never forget her genuine kindness.Before the pandemic, I knew everyone that cared and watched over my husband. I consider the caregivers part of our family. Because of the epidemic, Im unaware of the exact staff who currently cares for my husband. I wish I knew you deserve to be named. You have kept the residents safe when humanity is struggling with the viruss spread. I am genuinely thankful for your care.When I call or visit, Mary never fails to be kind and welcoming. She checks-in on how Im doing and shares with me her recent encounter with my husband. When I ask for assistance, she seeks out the individual who can help me. Once, I called to see if my husband had returned from the hospital—he hadnt yet. The moment he returned, she called me!It was scary to visit my husband with late-stage Alzheimers disease after a six-month hiatus because of a global pandemic. I had no idea what to expect. Psalms calm and friendly manner made the visit comfortable. He told me he was available anytime I needed his assistance. Because of COVID, I needed to rely on others with tasks I would once do myself. I was fortunate that Psalm provided unsolicited help by overseeing my husbands haircut. He even called me for grooming preferences—I like that, and I know my husband would agree. Its the kind of care I genuinely appreciate.When someone is in memory care, each birthday is significant to honor. My son and I had planned a birthday visit. Unfortunately, when the day came, it was raining. I called Lisa Sullivan, and she made the visit possible while maintaining the COVID requirements. We were extremely thankful for heunderstanding and care.

November 2020

Google

Kim Guidara

It is a very difficult time with not being able to see our father on the memory care unit and we rely on the ears and eyes of staff for good communication on how he is doing health wise. Psalm and Lisa have been extremely flexible and accommodating in scheduling family visits. Psalm has gone the extra mile with contacting me when barriers occur and offering rescheduled visits. It s nice to know that you care. Stewart has been another gem with taking the extra time to get my father downstairs for family visits .He is persistent as well as respectful.

November 2020

Google

Alina Vanden Berg

The people working here have caring hearts and do everything to help the residents. They work long and hard to keep them safe during Covid times and to make them smile and enjoy life every day. The community is bright and beautiful, with a warm feeling, location is idyllic and the teams spirit is always shinning through. I am proud to be a part of this team.

November 2020

Google

William Roszel

After working for Woodholme Gardens for the past 3 years Ive built great relationships with our residents and family members. Taking time with each resident makes our bond stronger. I look forward to coming to work and helping this community become the best in our area.

November 2020

Google

Tracey Watson

I look forward to coming to work everyday at this hidden gem in the woods. The staff that works here are very dedicated and caring and have gone many extra miles during this Covid pandemic. This entire company has approached dealing with Covid in a most excellent manner and our protocol has kept our residents and staff safe and well taken care of. I am proud of our entire team and would recommend Woodholme Gardens in a heartbeat! It brings me great joy to work here and when putting a smile on our residents faces send me home filled with joy as well.

November 2020

Google

Jo-Ann K Brown

This Five Star Rating is ONLY for these individuals and not the community. Like any community, there are areas in need of improvement and staff who need soft skill training for me to make Woodholme a five star community. Because I have some serious care and trust concerns, I have had to hire an additional care assistant for my loved one. There is work by leadership at Woodholme to make it better.These individuals stand out to me the most and are to be commended for their service HUGE Shout Out to Psalm Lipscomb, one of the Activities Program Specialists for his professionalism, compassionate, and caring manner he exhibits when interacting with my loved one and my family. It means so much because it is a quality and skill set that is rare in some of our Senior communities. Psalm goes above and beyond to make my loved one feel special and engagedIn the Nursing Department, Nurse Jackie and Nurse Lucky are also to be commended for their compassion and care. When I need assistance for my loved one, they are quick to respond.onya, one of the Care Aides has a great since of humor. She tries to calm stressful situations with that humor. She is to be commended for her care.Stewart Roszel in Food Service has been helpful in sending me the weekly menus and stopping in to take my loved ones meal orders while meals were restricted to in-room dining.Thank you to these individuals for your dedication and care. I do commend those who have stayed during the pandemic. Their dedication is also appreciated. Thank you!

November 2020

Google

Lisa Sullivan

Woodholme Gardens has some of the most amazing caregivers and staff! Khadijah, Olive, Lacia, Pauline and Marie.. just to name a few... will treat your loved one like their own family! Woodholme sits in the middle of a wooded area which staff, residents and visitors enjoy the sights and sounds of nature surrounding it. The residents that call Woodholme Gardens their home are fun, outgoing and always have the best stories! Your visit to Woodholme Gardens is sure to result in some laughs and smiles!

November 2020

Google

Laurie Delucia

I have been working at Woodholme for 6 months now. The grounds are beautiful and the staff is very caring. I was super impressed during COVID the protocols that were put in place to keep the residents and staff happy and healthy. Its a great place to work and live!!

November 2020

Google

Genifer Harris

Woodholme Gardens is a great place to work. I love coming to work for my residents, families and team members. My team members are some of the the best people that I have worked with. They are dedicated to our residents and showed up every day ready to take care of them. During this COVID-19 pandemic they have proven over and over how much they love and care for our residents by showing up every day without any complaints while leaving their families at home. They have gone above and beyond to to put our residents families mind at ease during this pandemic, when they were not allowed to visit. They have worked countless hours to make sure that our residents are well taken care of and are safe. We have an amazing team and I just want to thank all of them for their hard work and dedication. If youre looking for a place for your mom or dad Woodholme Gardens would be a great choice. We are all here with open arms ready to welcome them, and give them great care.

November 2020

Google

Keycia Stover

My mother Ms Essie Gross would like to thank Psalm Lipscomb for the special care he provides to her sister in-law Hattie Gross at WHG. He is always professional, caring, and willing to assist. She is very appreciative to know our loved one is in good hands. She wanted to share her experience to hopefully put a smile on his face during this unprecedented time. Thanks again and keep up the awesome job!!!

October 2020

Google

Diana

I love coming to Woodholme Gardens.The residents love to hang out on the front portch, on the rockers and tell some great stories. Woddholme Gardens is a hidden gem in Pikesville for Assisted Living and Memory Care. #livefullylovefully

October 2020

Google

Ellen Dorner

I am writing to commend Psalm Lipscomb for his caring, compassionate and always upbeat contribution to Woodholme Gardens. He is always there with a smile and willingness to help. #livefullylovefully

October 2020

Google

Daisy Fossett

I have been very appreciative to every kindness and care shown to my sister. The way that Mary at the desk, Psalm and Lisa have dealt with my requests and visitation requests have helped with the adjustment of my sister living there at Woodholme. William, in charge of maintenance, has also been very helpful as I tried to communicate with her during the lockdown. He provided some FaceTime with her and also helped to install her new phone.Thanks to the care specialists on the third floor who show care.

September 2020

Facebook

Vivian Smallwood

Out of everything that appears to be bad, I believe also manifests something beautiful in the long run. My beloved 93 year old mother, Aiko Smallwood, a resident at Woodholme Gardens has been mandated as with so many senior residents of assisted living facilities throughout the United States, to comply with Executive Orders from their respective states. These COVID-19 pandemic stipulations have caused families to be separated (with communication literally impossible) from their loved ones and subsequently increasing the levels of physical & emotional stress amongst all persons involved. The efforts expended by the Activity Department at Woodholme Gardens since the onset of this horrific pandemic, have alleviated a tremendous amount the resultant stress. Activities such as incorporating weekly outside resident visits with family members, continuous communication between resident and family via a social media website and providing indoor, outdoor entertainment for residents are definitely being considered a caveat to our NEW NORMAL way of living. Thank you Activity Department for your service provided for my mother, our family & the other members of the Woodholme Gardens Assisted Living Facility family in Pikesville, Maryland.

July 2020

Google

Shelley Rodner

My dad recently transitioned from independent living to Woodholme Gardens. The entire process has been professional, caring and an extremely positive experience. My father is feeling happy, safe and secure.The entire team have been simply outstanding. Special thanks to Tracey Watson and Laurie Delucia for overseeing and coordinating all details and putting things into motion.We did our due diligence when selecting the right place for our father. The reviews we had read for Woodholme always seemed to sing their praise. Now we understand why!

September 2019

Facebook

Fern Ehrenpreis

Our mom was there for 3months. The staff is the most caring and loving people I have ever meet! Ronald in maintenance is amazing,stu the kitchen manager awesome,Greta the front desk receptionist the best!The caregivers become your friend!All management is very helpful and try to assist to their best potential. Its a small facility so you get to know most very quickly and feel your loved one is at home!!They work with you and your needs. Linda and Tony really care!Thank you so much for so much love during moms short residency!!Love you guys!!Fern

January 2019

Facebook

Rob Strong

Great Staff!!!VERY Friendly and extremely helpful!!! Making my Dads transition from independent living as easy as possible!

December 2018

Facebook

Mark Goldberg

Ron in maintenance helped me program my dads phone and clean up the fridge, awesome, helpful!thank you!

March 2017

Facebook

Allie Mazza