Prairie Lakes Health Campus

February 2026

Susan Irwin

I was there during covid recovering from surgery from a benign brain tumor. I was there a month. The staff did not treat me well. The intake nurse caused me pain by taking a required test. She poked my arm with a needle and then twisted it in my arm. It felt like a hornet sting. I cried in pain and looked at her face. She was expressionless like a psycho. My therapists told me if I asked someone over the weekend to go outside in a wheelchair maybe someone would take me. I asked a nurse Saturday and she coldly told me no. She said maybe Monday someone could take me. I would ask a question to the staff always promised to get back to me for answer. Never did. Staff was disrespectful to me. It was just a job for them. I won't recommend this place. I hated being there.

June 2024

Google

Tammy Follis

I cannot say enough about this facility and how they truly care for my dad and make sure that he is well cared for. They have become an extension to our family.

May 2024

Google

Bridget Wetterer

One of my favorite places for my clients to recover. Their rehab is well staffed and the therapy department is top notch. I have placed several clients with horrible situations and they all leave stronger an able to go back to their life. The majority of the current employees have been with this Trilogy building for many years. The Assisted Living section of the Health Campus is adorable with well trained team to care for every patient's needs. Top notch building for Rehab, Long Term Care, Memory Care and Assisted Living, Prairie Lakes can help you or your loved one in many ways!

May 2024

Google

Kellee Meng

Wonderful facility. We are coming up on 2 years and it has been a saving grace to have such a place for my mom.

January 2024

Google

Margaret Gillespie

Legacy, which is part of the Prairie Lakes Health Campus, was my Mom's second Memory care unit and we did not have a positive experience at the first place. The difference was the staff and how they truly care for the people that reside there. From the nursing staff, to the cleaning staff, to the chef, to the grounds keeper, they were all so kind and caring to both my Mom and to our family. The staff is consistent without the normal turnover and has been there for a long time. No place is perfect but I found that this caring attitude truly made all the difference in her experience there. I can't thank them enough.

July 2023

Google

Thomas Puckett

As a nurse practitioner provider, I have had the opportunity to work closely with Prairie Lakes Health Campus, and I must say that my experience has been overwhelmingly positive. This nursing facility truly stands out for its exceptional standard of care and commitment to the well-being of its residents. One aspect that sets Prairie Lakes Health Campus apart is the highly skilled and compassionate staff. From the moment you arrive, you are greeted by friendly faces who are dedicated to providing the best care possible. The nursing team is attentive, responsive, and truly attentive to the needs of the residents. They go above and beyond to ensure that each individual receives personalized care, fostering a sense of trust, comfort, and security. Another notable aspect of Prairie Lakes Health Campus is the facility itself. It is well-maintained, clean, and organized, creating a warm and welcoming atmosphere. Each resident's room is spacious and designed with their comfort in mind, incorporating necessary amenities and offering a soothing environment. The facility also offers common areas, such as communal dining spaces and recreation areas, promoting social interaction and engagement among residents. I have also been impressed by the range of services and activities available for the residents at Prairie Lakes Health Campus. The facility emphasizes the importance of holistic care, addressing not only medical needs but also mental and emotional well-being. There are various therapy programs, including physical, occupational, and speech therapy, all tailored to the unique requirements of each resident. Additionally, the facility organizes numerous recreational activities and events, ensuring that residents remain active and engaged. Overall, Prairie Lakes Health Campus is a remarkable nursing facility that continues to exceed expectations. The dedication of their staff, the well-maintained facility, extensive services, and emphasis on holistic care create an exceptional environment for residents. I highly recommend Prairie Lakes Health Campus to anyone seeking a nursing facility with a commitment to excellence and compassionate care. I wanted to take a moment to commend both, Executive Director, Stacey Mevzek and Director of Nursing, Kristen Dyke, for their exemplar work you have done in your administrative roles at Prairie Lakes Health Campus. Your dedication, leadership, and commitment to providing exceptional care to residents have not gone unnoticed. Stacey, as the Executive Director, your vision and guidance have played a crucial role in creating an environment of excellence at Prairie Lakes Health Campus. Your leadership has fostered a culture of compassion, where residents feel valued and supported. Your ability to make tough decisions while keeping the best interests of the residents and staff in mind is truly commendable. Your presence and involvement have instilled a sense of confidence and trust among both the residents and the staff. Kristen, as the Director of Nursing Services, your expertise and passion for quality care shine through in all that you do. Your attention to detail, strong communication skills, and nurturing nature have positively impacted the nursing team and the residents. Your commitment to providing comprehensive and individualized care has led to improved health outcomes for residents. Your unwavering dedication to upholding the highest standards of care is truly commendable. Together, your teamwork and ability to collaborate have created a harmonious work environment, where ensuring the well-being and happiness of residents is top priority. The support, guidance, and resources you provide to your team have undoubtedly contributed to the exceptional care that Prairie Lakes Health Campus offers. Thank you for your continued commitment to the residents and staff at Prairie Lakes Health Campus. Your outstanding leadership is greatly appreciated and deserves recognition.

April 2023

Google

Fishers Scott

Lovely place.

March 2023

Google

Carolyn K

Staff really care about patients and strive to meet all needs. Food is much better than a lot of facilities I know. The therapy team works with you to maximize your time. I feel that this place is one of the best buildings in Hamilton county, definitely recommend it.

February 2023

Google

Lisa Minter

We are so thankful for the amazing people at Prairie Lakes. Every single person, from leadership, to healthcare providers, to the dining team, and on have been truly caring and involved with the residents. The team on my mom's wing are all angels!

January 2022

Google

Randi Bischoff

My Dad has been a resident at PL for about 2 1/2 years now. Unfortunately he is bed ridden and only has use of one arm. He came in during the pandemic. I tried to be very understanding of the staff issues and other problems because of short staffing due to illness. (Also I work in healthcare, and understand the struggles) But as we have come out of the pandemic things have not become better. My husband and I are only able to get to see my Dad once a week due to our busy schedules. So I rely on the staff for daily care, especially since he can't do simple tasks for himself anymore. Every week when we show up my fathers nails are long and hands are dirty. He has food on his face all down his shirt and under his neck. His teeth don't look brushed and I have to constantly ask to have him put on the hair cutting list (even though they ask me if I want him on a 4-5 week rotation and I say YES! every time). Now he is developing eczema on the sides of his face, ears and hair line. I am beyond frustrated. Like one of the other reviewers stated. I keep trying to find who is in charge and I get the run around. We also have to see him on the weekends which is another problem because none of the full time staff are there. So we get the... "I'm just here on weekends, I'm not sure what they do with your Dad during the week" Bottom line...HE IS YOUR PATIENT! No matter if it is the week day, weekend, or night shift. He is your patient to take care of!! When we come to visit we try to take him outside in the sunlight. We do this because he is sitting in a dark room all day almost everyday. In the end I wish my Dad (and all of the residents) could get the care and respect they deserve.

September 2021

Google

Anonymous

If you don't mind not having food this is a great place to be. I have beenhereseveral weeks and they have not brought lunch and or diner at least six times. Not to mention sometimes you order food and they bring you whatever they feel like bringing you. I have let them know I don't eat peas or carrots I get them about 3 times a week. The back of my menu sheet says no less of carrots. Rediculious.

March 2021

Google

Sharon Denning

They have really gone down hill fast. We have been patient due to covid but they are really taking advantage of that. They have done little to address how short staffed they are. They refuse to acknowledge they may have to keep up with fast food workers pay to get some people on board. They have contracted with the worst doctor imaginable when it comes to communication and response time. He will not communicate even with specialist doctors who try to connect him. They are so short on nurses they have people making decisions that are unqualified to do so. In general if this is what we saw when looking for a place, we most certainly not have chosen Prairie Lakes. I am positive some of the 5 star reviews that are here are from employees.

July 2020

Google

Jordyn C

Good Morning, Went to visit a family member at the Legacy at Prairie Lakes Health Campus a few days ago. When I walked in the building was so clean! You can tell that the Housekeeper really cares about her work, resident's and there families! Way to Go. While walking to my family member's room I saw the Housekeeper sweeping the floor, picking up trash making the building shine, one residence walked up to the Housekeeper and wanted a hug the Housekeeper gave her a big hug, was smiling and talking to the lady, this just melts my heart knowing there are such amazing people working with my family member and other residents. Not only was the housekeeper making sure the hallway's were clean, she was cleaning the rooms and bathrooms wonderfully. The housekeeper greeted me with a smile and a hello, how are you today, that is when I got to see her name was Amanda is what they badge read I do believe. (Not sure of the last name). Also noticed the nurse was very helpful when was as a questioned she answered and was so polite, not sure of her name. After I entered my family members room I noticed that it has been cleaned, bathroom looked fabulous was well stocked. Floors have been swept and mopped, this sink and toilet was cleaned, the carpet in the room was clean and vacuumed you could tell, trash was taken out, the furniture was all dusted and the room was smelling amazing smelled like a baked cake! This has not been done in awhile I was happy to see that someone knew how to do there job and took it serious. Thank You:) Also while I was there I saw a lady that was tall, had glasses and curly hair with a dark blue long sleeve shirt on cleaning the dining room tables, she was so nice and caring she stopped what she was doing to help a resident. Would also like to let you all know Holly the Director is absolutely amazing, we just adore her so much. Holly you have a great staff with the three ladies I saw going above and beyond and making my family fill welcomed and cared for! Please let them know I really appreciate all the are doing, continue what you ladies are doing because you are making a difference! Thank You, Tinsley

February 2020

Google

Michelle Shine

I can't say enough wonderful things about Prairie Lakes. From the moment I first walked into the facility and met with Kelly Ponsler and the rest of the amazing staff, relief washed over me. I knew my mother would be in safe, capable hands while she rehabbed there after a release from the hospital. The campus is beautiful and well-maintained. The interior is clean, organized, and feels like home. Every staff member I met, regardless their job title, was nothing but kind and helpful. And the food...oh my! My mother raved about the meals. Honestly, I wasn't sure I could get her to leave upon her discharge date. The staff is knowledgeable, professional, patient, and just plain nice. My mother worked with a physical therapist, speech therapist, and occupational therapist during her stay and not only did she return to her baseline goal, she improved in all areas. The peace of mind I had during her stay, the smile on my mom's face during each visit, that all says a lot about her time there. 10/10 would recommend. Thank you Prairie Lakes for helping my mom and getting her home. You truly are a life saver!

August 2019

Google

Ebone Hoskins

I work here I love the residents the workers are amazing. I have gained an amazing family and great friends. I truly love this plac

March 2019

Google

ramon matos-garcia

Great place. The Doctor is super helpful and outstanding. So is his team.! I didn't have to wait.

August 2018

Google

Katie Goldstein

July 2018

Google

Dan A

It's a great company to work for.

June 2018

Google

Morocco Moore

April 2018

Google

Shaun Steele

December 2017

Google

Olivia Barnes

Best place to work, they go above and beyond for their residents and employees.