Arden Courts of Northbrook – Promedica Memory Care Community

March 2022

Google

Quentin Lange

January 2021

Google

Gayle M

When I first started seeking support with my husbands care, we chose Arden Courts for respite care. After very good experiences, it was an easy choice when the time came for permanent placement for him.He is now a resident at Arden Courts. It is the perfect place for him. When choosing Arden Courts I was particularly impressed by the physical layout and the safety of the facility. The residents are able to move around the entire facility as well as move outside to the secure walking paths and outside garden areas. This was perfect for my husbands case and his needs.an early onset Alzheimers patient in the later stages of his dementia, the staff is extremely caring and cognizant of his particular needs. The caregivers consider each resident as an individual with their own special needs. They care for residents in all stages of memory challenges. The director is extremely responsive and all of my husbands many needs are always considered.

January 2021

Google

Jeanne Keiler

I looked at over 25 facilities with memory care. Arden Courts of Northbrook was definitely the best. I learned that if you need memory care, you want to be at a facility that specializes only in memory care. Arden Courts is focused on understanding the different types of dementia, the different stages, the needs and wants of the residents and how to include the family members. Each day, the administrators, staff, and caregivers demonstrate their true compassion, understanding, acceptance, excellent care, and loving patience. The resident is treated with dignity and respect and becomes part of the Arden Court family. The residents family members are welcomed, acknowledged, updated, and educated. The people of Arden Courts are a blessing!Do also note the importance of the environmental setting. Arden Courts does not have residents on the second or third floor with stair and elevator access. No -- residents are all on the first floor, in separate rooms with their own 1-2 bath, and have access to two large enclosed, secure courtyards connected by a 1-4 mile walking path. (My brother was on the third floor of another facility for one month. He doubted that he would ever again be able to touch a leaf or walk across green grass. That made me realize that much more how special Arden Courts is. ) In warm weather, Arden Courts allows the residents to go in and out the doors to the courtyards and walking path as they want. Everyone deserves that freedom. There are four house wings to Arden Courts that allow more individual care, being that each house has only 14 residents with their own caregivers. Each house has a living room with television and comfy chairs and an extra large, bright kitchen-dining area that overlooks a courtyard. Each kitchen has its own refrigerator that has extra treats for snacking. Family members can even bring an occasional treat to put in the refrigerator or freezer for their loved one. The four houses connect to a main activity center that houses a studio for art, bingo, and other activities; a community room with a piano for larger gatherings of trivia, exercises, music, movie nights, etc.; a nurses office; and a room used at different times by a barber, beautician, podiatrist, and dentist.I saw more than enough places, but it wasnt until I saw Arden Courts of Northbrook and met the amazingly wonderful staff that I knew that was the only place for my brother.

December 2020

Google

Carol Meynen

If you are looking for a Memory Care facility, my advice is: look at the staff. Arden Court has amazing staff. My Mom has been at Arden Court for over 6 years. I attribute her longevity to the structured and stimulating environment, nourishing and creative meals, conscientious and yes, loving care she receives there from everyone. Administrative, nursing, activities, caregivers are all very professional but kind and caring to boot. The rooms are individualized for each resident, and are in a homelike setting with a country theme. The staff-resident ratio is high and the staff is quite energetic and familiar with each resident as an individual. There are many ways for family to enhance the experience for their loved one and they are encouraged to do so by the staff. Family is welcome pretty much anytime and there are educational programs on memory care as well as an active and well-run support group. Always up-to-date on best practices and open to suggestions.

November 2020

Google

Joann Perl

My mom was at an independent living facility before COVID-19 and our experience there was unfortunately not good for moms wellness. Her well-being declined considerably. We recently relocated her to Arden and weve seen a significant improvement in her health and general well being. The staff has been fantastic and mom is back to herself again.

October 2020

Google

Misha Vilenchuk

Suzy is one of those memory care advisors that is honest, open, and goes outside of the norm to make sure seniors at her community are supported. Thanks to her, seniors around Chicago now have many more private devices to ward off isolation and senior depression this winter.

September 2020

Google

Louisa J Mckellaston

My brother and I were not aware of the extent of our fathers dementia. When our mother died suddenly, we tried to care for him and realized quickly we could not give him the care he needed. Suzy at Arden Courts respondes right away to my request for information, provided all of the information I needed up front and also was available for every single question I had-big or small. It was easy to choose Arden Courts based on my interactions with her, and with the other staff. I dont have to worry about my dads health or safety which is a relief beyond words.

August 2020

Google

Susan Scatchell

Helping a client transition to Arden Courts of Northbrook was seamless and the staff was on top of all the finer details. Michelle and Suzy managed the process from the first phone call from the care manager and Gentle Home Care. Together we all found the right combination of environment, activities and caregivers. It takes a team to be an advocate for an individual living with cognitive changes. Five stars arent enough for what they do at Arden Courts.

August 2020

Google

Gail Niksic

Recently I worked with a family and they could not say enough how seamless the process was moving their dad to Arden Courts of Northbrook. From the initial tour outside, they felt very comfortable in their selection of Arden Courts memory care community. Suzy and Michelle informed the family in a timely manner with protocol of COVID -19, which put their mind at ease. The caregivers are compassionate and so professional. The entire staff at Arden Courts works tirelessly at keeping the residents engaged in these difficult and challenging times.

July 2020

Google

Jan Mraz

My mother lived here for 4 years. There were activities all day! My mother received loving care and actually felt at home here. The structure of the facility allows the residents to feel like they have total freedom.