Brookdale Chambrel Pinecastle

December 2022

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Words Move

This offers great assisted living amenities. Clean with beautiful grounds and apartments. Kitchen and professional staff are well trained and helpful

November 2022

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Darrell Warden

I am fortunate enough to be able to get my parents here. They could not be in a better place. ❤️ It would not have happened of it weren’t for the amazing professional staff, Tim and Athena, but that’s not to discount any of the amazing people that work so hard there to make my parents comfortable in their new home

November 2022

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J. Patrick Dolder

My 88 and 89-year-old parents were unable to live in their home by themselves. We began to look for an assisted living facility. We met Athena and Heather at Brookdale. They made the move very easy and my parents love it here! I highly recommend Brookdale Chambrel at Pine Castle. The staff here really cares about the residents!

November 2022

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Darrells Diner

Pure quality and concern

June 2022

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William Sports

February 2021

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Jan Blue

I visited Brookdale Chambrel Pinecastle after contacting Suzanne from out of state. I was looking for a family member. I would recommend this community to anyone looking for independent living with an option for a-la-carte assistance. Suzanne was awesome. She answered my email promptly, was knowledgeable, courteous and genuine. My schedule was erratic, and Suzanne accommodated it cheerfully. When I was onsite to see the model, Suzanne was prepared for my incessant questions. The apartment was spacious and the grounds are lovely. The follow-up was impressive. Suzanne will help customize the assistance and ensures that you have complete understanding of what they do and do not offer as well as what is included in basic pricing and what is extra. She never gives the impression that she is in a hurry.

December 2020

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Kathy Kuhns

Brookdale has a fabulous, caring staff. They make sure each resident feels special and that they matter. The way that they have handled the pandemic and their approach to safety has proven to protect their community yet still allow the residents to participate in activities and meals following protocols. I feel good that my mom is there and happy.

December 2020

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Gaylon Williams

My mother has been a resident here for four years. I have been very pleased with her care and the staff. This facility offers the residents many opportunities for gathering and promotes social interaction. The Hospitality Team makes it fun for all the residents who wish to participate in the daily activities. I would recommend Brookdale Chambrel Pinecastle for your family member.

December 2020

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Joan Duquette

Ive lived here for a little over a year. This is my first experience in a retirement living facility. Im not sure exactly what I expected, but Brookdale has far exceeded it. My apartment is roomy and comfortable. It is thoroughly cleaned each week. The staff here are wonderful. I have my favorites of course. Just to mention a few; Athena, Tim, Doreen, Nancy, Theresa, JR, and all the restaurant staff. The food is excellent. I never expected to have menu choices. I fully expect to spend the rest of my twilight years here.

December 2020

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Kate Fink

My mother is a resident and we have been very pleased with this location. They have some amazing staff. Everyone is friendly, and helpful. If you are want the best, you will have to speak to Athena in admissions, she is truly a treat! Her endless kindness and is refreshing. I am so thankful that my mother is able to call this place home and we can feel comfortable knowing she is safe and happy.

December 2020

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Carol Marlin

I want to thank the staff for adhering to the CDC guidelines during this pandemic to keep the residents safe. All the activities are done in a safe manner and help keep the residents busy and social. Thank you.

December 2020

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Ann Brooks

My husband and I have been at Brookdale for 14 months and we are so pleased with everything. The staff is super and the food is very good. I would highly recommend it particularly if a spouse needs assistance.

December 2020

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Janet Watson

David took residence during the beginning of Covid-19. We were very blessed to have the facility accommodate our needs during this trying time. His needs are increasing more rapidly than I expected but the staff at Brookdale Chambrel Pinecastle (BCP) have been there to ensure all his needs are met expeditiously. The only reason I did not give a 5 star rating is due to the fact that Davids medications are still not being ordered through the VA. The VA will provide all of Davids medications without charge due to his diagnosis from his service in Vietnam. However, I have been assured this will be resolved soon. I am forever grateful to BCP and staff for taking care of David in such a professional way and providing a peaceful, calm and clean environment for him. Thank you BCP!

December 2020

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Darleen Creath

We are so thankful for the care our mother receives at Brookdale. They are so good to her!❤ We are so blessed by the love they give our Momma. All of the caregivers are awesome! Aaron is the best!

October 2020

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Candy Culp

We are so pleased with the excellent care and expertise of the entire staff. Athena has been an angel in disguise helping us to traverse the placing of our dad in this wonderful assistant care facility. We were treated like family from the onset of this new adventure with him. We have such peace of mind placing him at Brookdale Pinecastle. Thank you again for making this such a smooth transition.

July 2020

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Lisa Turner

There is a where I chose for my Mom to live, in the memory care home located in the same place

February 2020

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Joan Duquette

Really nice senior living. Good food, good people, lots of activity.

August 2019

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Patty Cooper

Staff is amazing. Everyone shows compassion and empathy to the residents. The memory care unit...Clare Bridge is like a home environment. Warm and friendly, the staff is so very caring. Thank you for caring for sweet Dora, she lived several years here and passed in her own bed with the wonderful added care from Hospice.

June 2019

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Tammy Fernandez

Nice, clean, friendly facilities. The staff has continued to put forth every effort to accommodate my mother in-law. Every time I ask for help or questions. They have assist accordingly. Highly recommend.

June 2019

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Jeff Hamilton

My Mom moved into Brookdale Chambrel Pinecastle 3 years ago. One year ago we moved her into their Memory Care, Claire Bridge. It has been a hard transition for Mom, but I really believe the Nurses up to Administration have gone over and above to help her settle in. Everyone is caring, kind and willing to help. I am so thankful I know my Mom is being taken care of. These people are my friends and I feel my family.

March 2019

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Jeanine Marie

my parents are so happy!

February 2019

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Anonymous

My Mom moved into Brookdale Chambrel Pinecastle 3 years ago. One year ago we moved her into their Memory Care, Claire Bridge. It has been a hard transition for Mom, but I really believe the Nurses up to Administration have gone over and above to help her settle in. Everyone is caring, kind and willing to help. I am so thankful I know my Mom is being taken care of. These people are my friends and I feel my family.

February 2019

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Mary Lou Todd

Awesome staff and facility !!

December 2018

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Lynda M Pender

I was not there long but made good friends and stayed busy. They do more for and with the residents, Thank you Lynn and crew!

December 2018

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G.J. Sutherland

November 2018

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Anonymous

The staff is very helpful and nice.

October 2018

Caring

Nancy

My sister moved into independent living at Brookdale Chambrel Pinecastle. I think it's wonderful and fun. They're always doing something and there's always something going on that you can choose to participate in or not participate in. Overall, it's an amazing staff. My sister's room is fine. Some days my sister really likes the food and some days she doesn't like it so much, but that's life. The dining room is setup like a restaurant. They have a library, a salon, and buses that take them wherever they need to go. They're very accommodating. Everybody I have encountered has been gracious and nice. I think it's a little pricey, but it's probably in line with the other places.

July 2018

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Damian Perry

June 2018

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Jo Anne Overall

My mother lived at Pinecastle for a few years before she passed away. The Director Tim Smith has improved all aspects of the facility and is extremely professional and caring. The dining room has improved and the food is great, but more important the incredible staff in the dining room is amazing working with the aging community. My mother made close friends and had a quality of life at 96, I can only hope for. The facility's cleanliness improved under this director and housekeeping did a good job. Thank you Tim Smith and staff for giving my mother such a wounderful quality of life in the winter of her life.

February 2018

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Amber Taylor

February 2018

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Jennifer Stoneman Gilman

July 2017

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Sharon

June 2017

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J A

June 2017

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Velvet Bonom

I sit with one of the `residents their at clairbridge and I think they are great

May 2017

Caring

Barbara Stoneman

They were very friendly and attentive at Brookdale Pinecastle. Their food was good. Jill, the guide, introduced me to Ed who was the director, which was nice because it was like a family situation. The place was very clean and organized, they had a calendar of events, and the pricing is reasonable.

April 2017

Caring

Rdt

Brookdale Pinecastle was very nice and clean. The people were very friendly. We had lunch there, and the food was good. A couple who sat with us had raving reviews about the place. They had a lot of benefits. It was a very nice place fairly close to our church. We have looked at many and this one was definitely very affordable and one that we could work with.

March 2017

Caring

Betty Compeau

Brookdale was a fine, lovely facility. They were helpful and wonderful. It was an older facility, but it was very nice and very well kept. They were fresh, clean, and didn't have an odor at all. It seemed to be a very busy place that had lots of activities. They had menus, and the food looked very good with good variety. I would recommend Brookdale.

March 2017

Caring

Anonymous

We already put my father in Brookdale Pinecastle. They offer 3 meals a day, and it is a restaurant style where they bring it to the table to you. They have an in-house doctor that comes at certain days of the week to see people that need to be seen, instead of having to travel to a doctor. They have a lot of different activities, but he doesn’t participate in a lot of them; some of them he does. It is close to where I live, so it is easy for me to get to him. They are good, but there are always little quirks about things. They also have free transportation. What I also like about this Brookdale is that he gets an apartment style to live, and right now he is living independently. But as he needs assistance, they come to him in his room. It is nice and clean, and the staff seems to be good. They close the front doors at 8 o’clock, but there are people on-staff 24 hours a day. I would probably recommend it. It seems to be a pretty good place.

December 2016

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Fern Boyer

December 2016

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Lynn Kallay

My father is moving here next week. I can't wait for his new life to begin at Pinecastle!

November 2016

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Dawn Haas

February 2016

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Debra Barclay

Dinning room needs improving they can't keep staff takes forever to get served

February 2016

Caring

Anonymous

We had a very positive experience and tour at Brookdale Pinecastle. The host was terrific; I couldn’t say anything negative about the people who showed us around. They did a very good job. The rooms seemed adequate. The price seemed competitive with appealing amenities included. We were very impressed with them. There seemed to be activities for the residents. However, it was a little bit too large for my father.

June 2015

Caring

Anonymous

We were able to visit Brookdale Pinecastle, and the staff was very helpful. They were also very interactive and caring with the residents. The facility was very clean and very well appointed. The apartments were very nice and spacious. I wasn’t able to taste the food, but the dining room is very nice. It's very clean and very homey. It reminded me of a hotel restaurant. With regards to their activities, they seemed to have quite a bit going on. When we were there, in one room, they had a pastor who was conducting a religious service, and in the other room they had someone who is singing along with the residents. Overall, it was very favorable.

April 2015

Caring

Eileen

Brookdale Pinecastle was beautiful facility. It was like the Hilton Hotel. All of their staff was very friendly. They were there a little over a year and I think we knew everyone. It was nice. They had 5-star restaurants and they could come and go as they pleased, but it got to the point where they needed more care than that. We are not at all unhappy, they just needed more care and we needed to get them in the right place. They did a good job.

October 2014

Caring

Anonymous

I liked the condition of the apartments at Chambrel. They’re very bright, very clean, and Chambrel is very good at making modifications for me based on my needs. The one I chose was a one-bedroom apartment, and it was a little bit bigger than what I expected. In addition, it offered a full kitchen which was very useful. I liked all of the social activities that they have. In the area of religious services, they offer a rosary and a mass every week. They also offer bus service to the churches on Sundays and that was attractive to me. They have a Bingo group and a crocheting group which my mother would be interested in. They invited me to lunch, and I had a wonderful fish dinner, it was very good. Mother will like it.

August 2014

Caring

Carrie

I thought Chambrel at Pinecastle was wonderful. I loved the facility. The staff, I can't remember her name, but she was informative and helped tremendously. She understood that her facility might not be the right fit, but she talked to us, showed us the facility, followed up with me, and even when my grandmother was placed in a different facility, she still followed up just to check if my grandmother was adjusting there. I thought the room she showed was just for an individual, I don't think it was for a shared accommodation and it was spacious for an individual person. It had side kitchenette and I thought it even had a balcony. I made you feel like you were in your own apartment, rather than an assisted living facility.

July 2014

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Lydia Melendez Vega De Rivera

After my home this place someday will be my home!

July 2014

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Sheila Buttrick

I have been here at Chambrel for almost 13 years and it is a wonderfully busy and challenging place to workI have seen many residents come and go and have always felt that this is a very special place to live and workThe residents are the best and each day is a new adventure

December 2013

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Brenda Wilson

I've been at Chambrel Pinecastle for 1 1/2 yrs. I love my community and the residents are a very important part of my family. Merry Christmas to all!!!!