Cascades of Tucson

October 2024

Google

Paula Lundquist

The Cascades is an awesome family-run independent/assisted facility on the Eastside.My husband has Parkinson's and early dementia and his care is so good that he said I should have moved him there months earlier. Everyone on the staff of every section is caring, and bends over backwards to care for the residents living there. It's hard to leave a spouse in the care of someone else when you are no longer able. Cascades makes it very easy and I have complete trust in them. Thank you Mr. Howard, for the facility you run and your amazing staff.

January 2024

Google

Chuck Puett

I would like to Thank Crystal for her help and time spent showing us the facility. She answered all off our questions about the Memory Care Center and what to expect. She made it an easy decision even though the decision was incredibly difficult. She was always available for questions and always got the answer for us. Great at her job and so personable. After the decision was made for Mom to move into the Memory Care we met Tamra. Her job is to facilitate the move in. It is a very complicated process and she made it a breeze. She gave us a clear path to follow to get all the things needed for the move in. With all of her help it was accomplished in 1 week. She was available anytime we had questions and met with us whenever we needed her. Don't know how we would have been able to do everything required without Tamra. Before Mom moved in we met Anna the Director of Memory Care. We knew immediately that this was the place for Mom. Her enthusiasm and dedication to her Center was obvious from the beginning. She came to the house for the initial assessment and immediately made Mom feel comfortable. After Mom moved in she gave us daily updates on her progress to adapt to her new surroundings. Seeing her making friends, talking to other residents and really feeling comfortable in her new home made it easy for us to know we made the right decision. The entire Memory Care staff has been wonderful. Anna has done a fantastic job of putting it all together. Cascades of Tucson is in good hands with staff like Crystal, Tamra and Anna. Thank you so much.

November 2023

Google

Matthew Tank

My mother lived here for the last two years of her life and the whole family was truly impressed with the quality of life, activities and care she received. Cascades is a phenomenal environment for your loved one. The entire staff is an absolute joy to interact with and they go above and beyond to accomodate the resident's and family's needs. Communication is the key to success and the staff, from the caregivers, facilities, housekeeping, med techs, assisted living and memory care are helpful, trustworthy, kind and most importantly respectful. If you're looking for a community for your mother or father, look no further. This is the best Tucson has to offer, incredible.

November 2023

Google

Ariadna Guerrero

October 2023

Google

Arthur Dee Greathouse

Recently had dinner with a family member at the Cascades and the atmosphere was great! There was definitely a warm and welcoming feeling from all the residents and staff that live and work there. Felt reassuring to know that my family is in good hands.

October 2023

Google

Abigail DeLessio

We are a new family to Cascades but I cannot express how warmly we have been welcomed to this community. Every single person with whom we have dealt has been kind, caring, and most importantly, genuine. These are women are who are committed to their jobs and to their clients. We moved to Cascades from another assisted living facility in Tucson and the engagement and reception we have received at Cascades is exponentially better than that we received at our last facility. Seriously, like night and day. I encourage any family who is considering assisted living for a loved one to look at Cascades. Special call outs to Tamra, Nela, and Megan. They are tops in my book!

April 2023

Google

D Ski

I live at the Cascades of Tucson and I have someone that eats with me there and said "I have lived at three places and this one has to be the best one. I replied third time is a charm. This place is awesome. DS

February 2023

Google

Maria Nunes

Feeling so blessed to have our loved one living at Cascades of Tucson. The entire staff makes our whole family feel welcome. We love dining in when visiting and the meals are fabulous. Thank you Cascades for your great care. It is such a great place! 

January 2023

Google

Veronica Nelson

We're considering Cascades for our father. He's a few years out, but the community is just what we're looking for. The residents and staff have just an electric warm welcoming. Many of them stoped to say hello and talk with our dad. They have two beautiful libraries! Which is perfect for our father who just loves books. They also have some pretty cool activities, like woodwork and whiskey, and wine tasting. Definitely an amazing place to check out! Crystal is amazing!

January 2023

Google

John Trozzi

January 2023

Google

Matt Hermes

Recently had Lunch at Cascades while visiting, and I was really blown away by both the quality of the food and the excellent service we received. Have had family in other care facilities, over the years, and I'd say hands down The Cascades food was miles ahead better than what I've had elsewhere. And just seeing the way their staff takes care of their residents. It's truly fantastic. Hats off to the crew at the Cascades, thank you for taking amazing care of your clients. Matt

January 2023

Google

Joshua Nelson

January 2023

Google

Arthur Greathouse

Recently had dinner with a family member at the Cascades and the atmosphere was great! There was definitely a warm and welcoming feeling from all the residents and staff that live and work there. Felt reassuring to know that my family is in good hands.

December 2022

Google

Sabrina Mesa

I have been meaning to write this review for some time. This whole place is a God sent! The staff is wonderful, the accommodations are great and the food is tasty. My great aunt and uncle moved in at the beginning of May and unfortunately my uncle only got to spend a week in restful bliss before he passed. My aunt is now in the memory care wing. She was of course saddened by my uncle's passing but really loves the hospitality and kindness she receives in the new apartment. The staff is very communicative and attentive. We could not be more grateful for the hoops they went through to get her into the apartment as quickly as they did. We love that she is somewhere safe and we are so close we can visit whenever we want to. This whole process would have been harder on the whole family had she not already fallen in love with The Cascades. I highly recommend.

October 2022

Google

Kristen Cumberland

I cannot speak highly enough about Cascades of Tucson. My parents have been there for almost five years now so I've been able to observe their care over time. The management and staff are friendly, sincere, caring, approachable, and responsive. When my folks or I have a question, need, or problem, Cascades listens and responds. The day-to-day operations are well thought-out, giving as much support, consistency, and freedom as possible to the residents, while keeping them safe and well taken care of. The attention and protection given to the residents during the worst of COVId was remarkable! Rigorous, science-based rules and procedures for staff and residents were instituted and strictly maintained, reducing the spread of the virus as much as possible. Cascades' management worked with national and state of Arizona officials/departments to make sure the residents were able to receive tests, vaccines & boosters as soon as possible. All of this was communicated to residents' families clearly through frequent emails. Knowing my parents are in a safe, clean, and loving environment means the world to me since I live miles away. No facility is perfect but Cascades comes very close, with the management & staff making up any difference with true care and responsiveness. I'm forever grateful and HIGHLY recommend!

May 2022

Google

J Gilbert

90 plus elderly indvidual here, and ALBEIT I have only spent 6 months in the facility, and am ready to return to my so-called condo only because there is no place like home. I was indeed in bad shape when I first joined Cascade. And, I cannot but give great credit to Cascade for my experience , and somewhat recovery in the facility. The staff for the most part are friendly, responsive and helpful. Like all institutions of this size, and nature of business there is always room for improvement. Having said what I stated, I would certainly consider returning to Cascade, if need be. Hope that day never arrives, but ITS THE NATURE O F THE BEAST at my age. It was certainly a POSITIVE experience for me.

May 2022

Google

Jesse Jacka

March 2022

Google

Bill Archibald

Cascades of Tucson is widely acknowledged by many Cascades residents as the best senior home in the city. Management is caring and concerned, but usually too heavily burdened to be able to devote the time needed to address, or even understand the residents' issues. This is especially true of the Healthcare Department. As the largest department in the facility, they also are confronted with the greatest challenges, and their delivered results frequently leave room for improvement. One example is the use of agency Caregivers. These individuals are technically qualified, having passed the state-mandated training and certifications. However, upon being assigned to Cascades for the first time, frequently on weekends, it is apparent that they have been given no training about operating withing the Cascades "system." The counter example is Maintenance. Perhaps the smallest Department in the facility, they respond quickly and effectively although having recently changed management. The Culinary Department is constantly understaffed but delivers very good and sometimes outstanding service but frequently timeliness suffers (note the comment about understaffing). All things considered, Cascades is a very satisfactory place to live.

September 2020

Google

Penny

September 2020

Google

Eydieleigh

We chose the this place because it felt like home. Unfortunately my Moms health would not allow her to stay. The residents seem very happy and everyone is friendly. Everyone gathers around the fancy coffee machine. If Mom gets better, we hope to go back. The staff is great-Wendy, Beth, Megan, Judy, the front desk staff, and the support staff.

July 2020

Google

Bill Loveridge

My Mother has lived at Cascades of Tucson for over a year. She is 98 years old and lives independently. At her age, the initial move was stressful to her but the team at Cascades made her feel welcome and helped get her into a routine. Now she is very happy, she loves the staff, and now has a social life that she hasnt had for a long time. I think Cascades of Tucson is a smart choice for individuals who either are independent or need full assistance. It has been a huge relief to my family to know that she is being watched over and taken care of.

July 2020

Google

Dorothy Shanklin

I have lived at Cascades of Tucson for 2 1, 2 years on the Assisted Living program and am very happy here. I love the staff very much, they are all so very kind to me. From the caregivers who take care of me, the housekeepers that clean my room, to the friendly staff that serve me in the dining room. Everyone I come in contact with are so friendly and nice! I feel so safe and well cared for.

July 2020

Google

Pat Quinn

My wife and I visited the Cascades of Tucson this week and found it an excellent experience. We received intellectually honest advice (rather than marketing) from Teresa Knable. We found the food tasty and the menu with valuable choices including a salad bar. The servers provided attention to us and all the residents equally. They sincerely worked at meeting everyones individual needs.

July 2020

Google

Charles Jacobs

We were given a tour and a briefing by Teresa Knable and found the facility very clean and people very friendly Teresa gave us all the information that we need to compare with other retirement facility. She was very friendly and knowledgeable.

April 2020

Google

Trevor Mckelvey

I Moved to my grandmother here about 5 months ago she seems to be very happy and made a few friends everybody seems to be very caring and attentive I trust that shes in great hands so far I think the Cascades is doing a great job!

March 2020

Google

Linda K

We met Theresa who gave us a tour of the facility. We were impressed with the apartments, dining room, library, and all of the common areas where people could gather and socialize. The entire building had an inviting atmosphere and it was spotless. We were very impressed with all of the activities that are available and the variety. The transportation they provide is a big plus also. We arent quite ready to make the move yet but we know we would enjoy living here!

February 2020

Google

Frances Tourtellot

I spent 1.5 months at the Cascades of Tucson after several broken bones in my left knee and arm. It was a wonderful place to stay!My main caretakers, Pat and Sophie, were exceptional people - very helpful and kind as well as very busy. I cant thank them enough.The accommodations were excellent. The food was great as were the whole staff in the cafeteria. I particularly enjoyed Georges singing along - it was so cheerful.The whole facility was clean and well maintained! I would definitely recommend it!!

February 2020

Google

Megan Hiatt

January 2020

Google

Sally Hills

This is better than home! Residents and staff are all friendlyand helpful. Meals are nutritious and delicious. Transportation is convenient and available when needed. My apartment is cleaned on a bi-monthly basis. Some linens are laundered, dried and returned promptly. Movies and games are held at least weekly. Exercise classes are held frequently and are tailored to residents needs.ve been interested in the Cascades for many years, and its exceeding my expectations.

January 2020

Google

Juli Witman

The food, services, and staff are all excellent.

January 2020

Google

Bea Berger

I am so grateful to both of my children for finding the needle in the haystack. After a stroke, right out of rehab, I spend fourteen months at cascades ofTucson.A therapist myself, I am picky and demanding Looking back, it has been a time of recovery in the most pleasant environment. The staff is kind, jet professional, you are taken care of no matter what you situation might be. I made new friends, played cards, joint watercolor class, just to name a few. Now I go back twice a week for tai chi and meditation classes that I teach and one day I will be back for good not afraid, thence it is not a place for old people ☘

January 2020

Google

Timothy O'Leary

My wife and I recently toured Cascades. Teresa conducted the tour in a wonderfully friendly and professional manner. She then joined us for a delicious lunch and scintillating conversation. Thanks to the Chef and Staff. What a warm and friendly place. Cascades it at the top of our list for a possible future home!

November 2019

Facebook

Carrie Kinnison

My parents have flourished here, and the foods great!

October 2019

Facebook

Leslie Dunkak

Cascades is home for my Mother-in-law and I love that the very first week, every staff person called her by name and greeted her warmly. It is a caring community and residents gather for chatting and coffee in the lobby and they spoke to us like neighbors. It doesnt feel institutional. I always get my phone calls returned and really appreciate it.My mother-in-law has a mountain view apartment and it is truly spectacular! Cascades offers everything she needs and a safety net for the future. We are very pleased with calling Cascades her home.

December 2018

Google

Amy Holzgrafe

Caring and attentive staff!

September 2018

Facebook

Nancy Anderson Mackel

My parents live at The Cascades. It is so nice to know they are taken care of 24, 7.

February 2018

Google

Laur Zimmardi