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About Orchard Pointe at Surprise
Choosing the right senior living is easy with Orchard Pointe at Surprise. We offer complete senior care and living choices. Our community was designed to a quiet, beautiful community settled in the center of Surprise. We offer convenient access to shopping, restaurants, parks and more entertainment available in Surprise. Banks, hospitals, and medical facilities are also nearby.
Anyone who has lived in our community has led a life filled with unique and memory worthy moments. It’s one of the ways we’ve redefined senior care and living. We focus on the one purpose of helping residents help themselves as much as possible. We value what every single resident contributes to our community. It’s what builds the meaningful living that makes our community truly special.
Orchard Pointe at Surprise Assisted Living and Memory Care
Orchard Pointe at Surprise delivers both care and understanding to our assisted living and memory care residents.
We provide bright and spacious apartments designed to make every senior feel at home. Windows that provide natural light, carpeting, closet and safety measures installed so family members can keep peace of mind. The staff is some of the best in Surprise, they’re always available to help with any level of services our residents need. We can assist with medical reminders to designing exercise programs and scheduling entertainment events. We designed the dining area at Orchard Pointe at Surprise to be a cozy, home style setting for our residents and family members. Our specialty is customized menus that provide delicious, home cooked meals that meet the needs of all residents.
Orchard Pointe at Surprise Amenities & Services
Residents have access to Activities Offsite, Beautician Onsite, Devotional Services Onsite, Indoor Common Areas, Activities Onsite, Outdoor Common Areas, Meals Provided, Devotional Services Offsite and other facility comforts so seniors feel right at home. Our fully-trained staff is always friendly and available to help seniors feel right at home.
Our facility has Diverse services and other ways we keep seniors active and healthy. Our staff works really hard to keep our aging residents active and independent, keeping everyone feeling young and healthy.
Residents enjoy of a full schedule of social, educational and entertaining activities. Our structured program helps all residents maintain a high quality of life. Many of our activities encourage members to socialize and develop friendships with other residents. We make sure the activities are fun and entertaining.
Want to learn more about what our senior living community can offer you? Call (800) 755-1458 for more information.
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(800) 755-1458Orchard Pointe at Surprise – Reviews
February 2023
Very nice
December 2022
I gained more knowledge than I could have ever imagined taking the Help My Senior Caregiver's course. You're never too old or too young to learn something new! Not only did I gain knowledge that will help me tremendously professionally but also personally with my own father. Shelly and Alicia are the most professional, compassionate, empathetic, and caring women you could ever meet and the perfect combination to give you with the knowledge you need to help a senior professionally or personally. They truly know their stuff especially when it comes to Alzheimer's/Dementia and their passion for helping people is undeniable! You'll leave them with new found knowledge and an unforgettable experience. If quality matters to you, then Help My Senior is for you! Trust me, you will not be disappointed!
October 2022
The caregiver training at Orchard Pointe was exceptional! Great preparation for the caregiver test for the state certification process, but more importantly excellent preparation that focuses on resident needs, dignity, and quality of life. So glad that I took advantage of this great opportunity!
September 2022
Orchard Pointe is an amazing community. They care about their residents and have so much for them to do. I am an outside vendor and see the happiness of the residents when I come to visit. The community is always clean and the staff is super friendly!
September 2022
I attended a Dementia and Alzheimer's seminar at this location- the community was beautiful, staff was very friendly and helpful, and the seminar was the best seminar I have attended on Dementia. The trainer was informational, educated, and taught through various methods. I walked away filled with so much retaining knowledge and skills in how to navigate dementia with my residents.
October 2020
An excellent choice for our loved ones whom may need a little help with their medicine and extra TLC. The activities, meals, caregivers and Directors are top notch. Thank you!
October 2020
Wonderful staff and community! The food is excellent and the community is very clean. The activities director has been there since the community opened. The residents love the staff and it feels like a big happy family.
October 2020
Our introduction with Sheila has proved to be all she advised. The staff is professional, supportive and caring; the activities keep folks involved throughout the day. Susan has helped me tremendously in navigating this new experience for my Dad. The facility is clean and inviting. Dad has not once asked to go home, which to me says it all.
April 2020
As a professional who tours many buildings Orchard Pointe stands out as a place of professionalism, positivity and genuine people who care about the residents they are fortunate enough to serve.
April 2020
October 2019
I am so happy mom is here. She loves it Wonderful staff!
October 2019
Both my parents and now just my mom have lived at Orchard Point for about a year. We find the small facility personal and homelike. The staff is kind, helpful and always flexible. Respect is shown to all residents. We truly think my mom is receiving excellent care.
August 2019
Orchard Pointe has kind, caring, helpful, bubbly staff that is willing to do anything to ensure they residents are happy. They really go the extra mile and they have lots of wonderful activities and events for their guest and their families. Plus great food and the place is spotless. Would give them a 10.
May 2019
The care is consistently bar none and mother is happy and feels safe.
April 2019
Rose Marie, Mom, is happy and involved in activities. She loves her friends and the staff loves her. I enjoy following her around to bingo, Sunday Sundaes and Music Happy Hour, when I am there. She helps get ready for parties and can help clean up after. Her physical health is good and so she wants to be a big help to the staff that she loves. Three of her children live close enough to look after her needs and the weather in Surprise, AZ is wonderful. Our family is so glad she is at Orchard Pointe, By Heritage Communities.
April 2019
Good for people who are at least moderately independent. They are not staffed for residents that will eventually require much more care, no matter what they try to tell you.
July 2018
Couldnt ask for a more loving environment. I rest easy knowing mom is so well liked and cared for
April 2018
Orchard Pointe at Surprise is an awesome community with wonderful people!5 stars
April 2018
The staff is like family to me and my mom! They are so supportive, kind, caring and responsive! The best place...lots of programs, activities for the residents. 5 stars
March 2018
Very loving staff! They become part of your family!Very attentive to my Mothers needs.I know my Mother is in the best facility!
March 2018
I would never be able to consider any other community for my loved one! Orchard Pointe at Surprise is the best! And what a loving group of residents and employees....wow!5 stars
May 2017
Our experience was so amazing I wrote the following letter to the executive director:Please accept my sincerest gratitude for the care your staff provided to my mother in-law, Elizabeth. When it became apparent that she could no longer live alone, I asked people in the aging field which assisted living community would they want their mother to live in. Orchard Pointe was highly recommended. Orchard Pointe not only lived up to our expectations, but exceeded them.And while Orchard Pointe is a beautiful facility, buildings are neither caring nor compassionate. It is the hope of every family member of a loved one in an assisted living community that the staff truly care for the residents. That is what we found at Orchard Pointe. Though her stay was brief, everyone was exceedingly kind and dedicated to making Elizabeth feel comfortable and welcome in her new home.Words cannot describe how hard everyone worked to get Elizabeth into your community. The extra hours worked and the extra effort that Carol put forth to help a person in need was truly a blessing to the entire family. And it speaks volumes of your community and its mission to provide the best for those who need it mostSo, on behalf of her children and myself, please thank your staff for their hard work, compassionate nature and the wonderful job they did for my mother in-law.Sincerely,eff Calvert
March 2017
Wonderful community! Very much feels like home. The associates are attentive and compassionate and people are smiling. There is always something fun or interesting to do in Life Enrichment.
January 2017
My Grandparents Lovell and Eleanor Keil truly enjoyed the hard working nurses there during their stay, Thanks again for everything4 stars
December 2016
August 2016
A great place! Memory support staff-OUTSTANDING! Wish score went above 5!5 stars
February 2016
Lovely community, great food and a warm and friendly staff!
December 2015
Can I give Orchard Pointe more than five stars? Mom and Dad both love it here. The staff is great and I mean the entire staff. Smiles and friendliness everywhere. The dining room staff is so warm and really know the residents likes and habits. The nursing staff makes me feel comforted that mom and dad are in good hands when I cant be there. Mom and Dad love the endless variety of fun activities, entertainment and the new friends they have made. The caregivers are a blessing along with the loving staff at the front desk and the wonderful women in the activities department that put together all the events. Orchard Pointe has given Mom and Dad the opportunity to maintain some independence in an environment that also provides the assistance and supervision they need at this stage of their lives. If you or your loved ones are looking for a wonderful assisted living community this is it.
November 2015
Great place to work. Great residents, work environment, and food!
November 2015
My mother-in-law loves Orchard Pointe • & my husband & I do too! The staff is so kind & knowledgeable • we are so pleased we encouraged our loved one to take up residency at Orchard Pointe ... We never have to worry about her safety and wellbeing! Thank you OP!!!
Rate and Review Orchard Pointe at Surprise
Community Details
Orchard Pointe at Surprise Amenities and Services
Amenities
- Activities Offsite
- Beautician Onsite
- Devotional Services Onsite
- Indoor Common Areas
- Activities Onsite
- Outdoor Common Areas
- Meals Provided
- Devotional Services Offsite
Services
- Diverse services
Do you have questions? Speak to a local senior living advisor for free.
(800) 755-1458
Orchard Pointe at Surprise Housing and Staff
Living Types Available
Staff
- Trained Staff
Not sure what senior living is right for you or your loved ones? Call us today!