The Palms at Sun City

November 2024

Jerry and Sue

Jerry's mom has been a resident of the Palms for 4 years and has made many good friends there. We have been so impressed with the staff and their desire to provide a safe, fun, and engaging environment for the residents. Mom recently celebrated her 100th birthday and they helped us put on a wonderful party celebration for her. Karen and the kitchen staff were great to work with.

October 2024

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Don Kappes

No problems, & all working out just fine.

October 2024

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Rockford

Everything here has been great. David and Becca were really helpful when I wanted to get an apartment, they worked with me. I like that I can pick the variety of food. Front desk is friendly. Lots of stuff to do. Price is right

October 2024

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Christine Patterson

September 2024

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Carol Sears

When my husband brought up the idea of moving to an independent living facility, I was really dragging my feet. But moving to The Palms was the best move we could have made! One of our favorite things are the activities. There is always something going on either in the community or special outings into town. There's no reason to stay in your room! You meet many new friends here. So many things are included, my husband never has to do yard work. Having the dining room makes it so I don't have to cook. The last time I tried cooking in my apartment, I made a huge mess with the pies. With the kitchen making such delicious food, I never have to worry about it anymore! Chef Casey and Karen have the best dining room staff.

September 2024

Google

Dawn Allen

Our 84-year-old father moved into the Palms in March of 2024. He had been in a cognitive decline for some time, but was still able to maintain a fair degree of independence. Dad chose independent living at the Palms, which initially worked out well for him. However, his decline has slightly advanced, and Independent Plus Manager Gena Yates met with Dad and diplomatically described the benefits he'd have if he took advantage of what IP has to offer. I will say that Gena and staff have their hands full with Dad, but they are professionally persevering with him and managing his care well on a day-to-day basis. We are grateful to see Dad in such good hands and appreciate the open communication with Gena. She is an experienced and consummate professional, and we are thankful for Gena and her team. Thank you!

August 2024

Google

Sharon Rogers

The Independent Plus Care Team led by Gena Yates is top notch for caring and communication with family. I live 1700+ miles from The Palms and it is such a blessing to know Dad is being cared for and able to remain in independent living at this point. The team is kind in seeking to understand Dad's needs and behaviors at different times of the day. They are forward thinking in what would best help him maintain some level of control and sensitive to the needs of all those living in the community. Gena is gracious in having the "harder" conversations with Dad concerning his needs while balancing the needs of others in the community. I am so happy Dad chose to live at The Palms in this season of his life and have complete trust Gena and her team are providing the Independent Plus services Dad needs. Thank you Gena and your team for all you do for Dad and your communication with my sister and me. Sharon Borden Rogers

August 2024

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Marjorie A Lanphear

August 2024

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Lynda Young

Visits friend to see her place and how she is doing 

June 2024

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Ilona Smith

The care and assistance provided to residents if needed is 100% satisfaction. Staff is friendly and most important caring. They treat you like family.

June 2024

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Jason Ferland

The entire staff is amazing. "Independent Plus" services are a life saver. Residents can a la cart what services they need in order to stay in an independent living apartment. Everyone is super helpful, kind, and great to work with. Huge thank you to Gena and her crew of "pink ladies".

April 2024

Google

Kyle Shippy

The staff is very friendly and welcoming when we come to visit.

April 2024

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Donna Frank

Every day I am greeted by the front desk personnel at The Palms. Everyone has been warm, friendly helpful, and attentive. In particular, Nancy Theodorson, Gracie Hanson, and Felicia Chouteau all go out of their way to be supportive in any way possible. All wonderful ladies…

April 2024

Google

Sonya Stockman

I started looking at senior living apartments after I sold my home in sun city. I toured four or five but after seeing the palms I knew where I was going to be. The apartments are so much nicer, bigger and better that I was sold. I have really enjoyed living here at the palms.

April 2024

Google

rabbit thecool

This receptionist is simply outstanding. Gracie takes great care in ensuring that everyone feels welcome and valued. Her kindness shines through in every interaction, and their extensive knowledge allows her to provide excellent assistance. Whether it's answering questions or offering guidance, they are always there to help with a smile. Her dedication to their role is truly commendable!

April 2024

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Hans Borgensberger

Quiana is very helpful she is open for my needs and ready to help and she is one.of the best

April 2024

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Stephen Legler

Top notch facility, I would recommend The Palms hands down. Staff is caring and flat out amazing.

April 2024

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Nancy Theodorson

April 2024

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Theresa Legler

As a professional mover, I have had the opportunity to work with countless senior living facilities, and I must say that this particular facility is truly top-notch. From the moment we arrived at The Palm's to assist with the move-in process, we were met with a warm and welcoming staff who were dedicated to ensuring a smooth transition for the residents. The facility itself was immaculately maintained, with spacious hallways and easily accessible elevators, making it a breeze to maneuver furniture and personal belongings. The staff was incredibly accommodating, providing us with all the support we needed to efficiently complete the move, and ensuring that the residents felt at ease throughout the process. Furthermore, the amenities and services offered at The Palm's are outstanding, providing a comfortable and enriching environment for the residents. From the beautifully landscaped grounds to the numerous social and recreational activities available, it's clear that the well-being and happiness of the residents are top priority. Overall, I cannot recommend The Palm's senior living facility enough. The combination of a supportive and friendly staff, well-maintained premises, and a focus on the residents' overall quality of life truly sets this facility apart. It's been a pleasure working with them, and I have no doubt that they provide an exceptional living experience for seniors. Legler's Unique Services Senior Moving Specialists

April 2024

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Diane Banda

April 2024

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Michael hall

My mom has been a resident at the Palms coming up on a year in June. I have seen her go from a sad state in life after losing my dad to this happy, energetic woman that is full of life. From the countless activities to the very caring staff and the beautiful grounds of The Palms, my mom is living her life to the fullest.

April 2024

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Sara Kuykendall

I am always so pleased with Quiana is at the front desk She is so helpful and so nice to all.of us. She would get first place from me every 6

April 2024

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Doris Scott

Quiana always helps me in the time of need,. She is a great person

April 2024

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Julie Demaar

I have been extremely happy with moving my parents to The Palms at Sun City. The hallways and apartments are newly renovated, clean and bright. My parent's apartment is so spacious they fit almost all of their furniture from their 2 bedroom home. All the staff are so friendly, nice and accommodating. But most important has been Gena from the Independent Plus program. She has gone above and beyond to make my parents daily life comfortable, safe and enjoyable. I can definitely tell that she truly cares about each resident and their needs. Thank you Gena for everything you do! I am so glad that we found The Palms at Sun City!

April 2024

Google

Susan Zoll

Q is one of our front desk personnel. She provides excellent service and always has a friendly hello and a smile on her face. She is helpful in any way she can be. Great job Q!!!

April 2024

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Uryia Roberson

I went in to visit my grandpa, and Quiana was the most welcoming and vibrant person. She helped make my visit very smooth, thank you so much!

April 2024

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Renee Valentine

As part of my work, I have been to, literally, dozens of senior care facilities. The Palms is where I convinced my friend he should live, and we have both been very grateful since the day he moved in. The facility is bright and clean and beautiful, the food is decent, the front desk staff is warm and kind and welcoming. I would recommend the Palms to anyone looking for a place to settle happily as a senior.

March 2024

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Steven Berecz

All the staff at the Palms have treated my parents great and have made the transition for my parents from single family living to a senior living facility as seamless and easy as practicable. Thanks, Steve

March 2024

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Daishion Matthews

I visited the Palms on a tour with my Partner and the front desk receptionist Que treated us as we were already residents. It goes to show how dedicated they are.

March 2024

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Peoria Pines

The Palms is a great place to live. Everyone on the staff is positive and they all work very hard. Our weekend bit of sunshine is Q at the front desk. She always has a smile as she handles the job efficiently.

March 2024

Google

Quiana Carmouche

March 2024

Google

Donna Aybar

After an extensive search for a Senior Living Complex for my mother, I chose The Palms in Sun City, and it has been the best decision for my entire family. My mom has made many friends, and is involved in so many activities! The entire staff is so responsive to every request, but I work most closely with Gena Yates, the Independent Plus manager. I am very hands-on in my mom's care, and Gena has helped me through such things as the death of my dad and my mom having surgery and needing extra, but temporary, services. The peace of mind provided by The Palms is priceless, and I am so grateful my mom is living with their care.

March 2024

Google

Dot Crater

March 2024

Google

Cindy Fischer

Our mom moved into the Palms in March 2023, which was an extremely stress free experience thanks to Becca and David. At this time, mom was in the process of scheduling a hip replacement. Unfortunately she took a fall the hip replacement became an emergency and she had some very unfortunate complications. After finally getting back home, she was in need of overnight care (my sisters and I covered the daytime and evening hours). Gena and her team were a Godsend when asked to help our family. Gena arranged for her staff to provide exactly what mom needed and they always arrived, on time, with a smile and good attitude even though mom wasn't always very welcoming (as a retired nurse she isn't the best of patients!). If it weren't for Gena and her team, mom would have had to be in a skilled nursing facility which would have been very difficult for all involved. Gena's crew provided excellent care for 14 days. My sisters and I cannot thank Gena, her team, and the staff of the Palms enough for their genuine care of our mom and for us when we were getting through a very difficult time in our family. When I previously said they were a Godsend, they were just that . . . and we are forever grateful. Cindy F.

March 2024

Google

Lonetta Wahlgren

How can you thank those caring "pink ladies" for being there with my Mom when I could not? My Mom received 24/7 care as needed for the final days of her life. They brushed her hair, sang to her, talked to her kindly and lovingly. As Mom's friends stopped by her apartment each one reported back to me in Kansas of the kind acts. I was scheduled to fly back to AZ but unfortunately my Mom passed away a few hours before I arrived. I am comforted by the fact that pink lady after pink lady stopped and gave me a hug , sharing with me a story or two about my Mom. Thank you from the bottom of my heart. You are angels doing the most important work on earth. Lonetta Wahlgren

March 2024

Google

Carol Fontana

My Aunt and Uncle, Mariane and William, joined The Palms Community in 2016. They were thrilled to be in such a vibrant, lovely community and have their own apartment with just enough support to keep them independent and comfortable. As the time passed, my aunt needed more support from the community and that is where Gena Yates and her team stepped in to cover everything. It didn't matter if it was delivering an extra snack/dinner to their apartment or helping them get their computer debugged or their TV remote working again, it was never a problem. When her health started to decline the additional support from the "team" was second to none. When my aunt passed unexpectedly and my uncle was left alone, with all the family across the US, Ms. Yates stepped in to be sure he wasn't left alone at this very difficult time until we could get to Arizona to help him out. We ultimately moved him back to Boston but the help we got from Ms. Yates's team made the move and transition seamless. I cannot imagine what it would have been like for him had he not had the support and care of these wonderful people during this very sad and stressful time. If you are looking for a place for a family member, I can't recommend The Palms highly enough for their wonderful caring staff and beautifully appointed living spaces.

March 2024

Google

Jo Alvarez

We moved my mother from another independent living facility to The Palms during COVID. I honestly believe she would not have survived if it wasn't for The Palms. In addition to the amenities and service provided at The Palms, the staff and additional care from Independent Plus are phenomenal. The facility is clean, open, bright and well maintained. Caring, prompt, personal attention to every need and request. When I walk in to see my mother, I am greeted like family. My mother was recently admitted to the hospital via ER services for 6 days. Upon discharge, she still needed assistance with meds and showering during her home recovery. Gina, from Independent Plus, arranged a schedule that best met Mom's needs while keeping expenses low. The IP staff was amazing; punctual, caring, and supportive. Mom recovered quicker than anticipated, and best of all, in her own home. I don't know how we could have provided the assistance she needed during her recovery without IP.

February 2024

Google

Henry Martinez

We moved our brother John in on November 1st 2023. He was very happy with all the services. Eventually we had to incorporate Independent Plus to assist with proper dispensing of his medication. The service was amazing as we no longer had to worry about him taking his medication and taking it at the right time of day. Our brother passed away on December 16th due to a medical condition. I would like thank Gena Yates and staff from IP. I would also like to thank David, Becca, Raul, Gracie and all the staff in the dining room and front desk. They all made us feel like family. They honored my brother on the veterans wall as we as the lobby during the funeral and beyond.

February 2024

Google

Vern Wiesler

This is a great senior community with great staff! I can't express how grateful I am for Gena Yates and the pink ladies team for all that they do each & every day!

February 2024

Google

The QuiltMaker Jill Allen

My father lived at The Palms for the last 4 years of his life. His apartment was outstanding but most of all it was the staff that was even more outstanding. As my father's health declined it was Gena and her staff of the Indepent Plus program at The Plams that I will forever be grateful for. The care and compassion my father received from Gena and Nelci (as those were his favorites) as well as the other "Pink Ladies" was truly outstanding. I knew I could count on these ladies to care for him when I could not and knew that they would notify me immediately of any problems . Toward the end of his life they provided 24 hour care so he could stay in his home, his apartment at The Palms.

January 2024

Google

Donald Woods

This particular venue in Sun City, Arizona houses one of the most important ladies that I know…. Mama! The apartments are very spacious with elegant decorum. However, for me, it's the STAFF that makes the experience at this venue work. There may be other places that have better AB or C, but this staff here are ever- consistent with the words: ASSISTED LIVING…

January 2024

Google

Nancy Hollenberger

Your facility is very nice, but my neighbor friend doesn't seem happy with food, and said no one comes to get him when activities are on! Please make sure he gets to military events tomorrow and Friday, he thought they were today but I told him it was only Wednesday! The above message is from two weeks back! I've visited twice since, everyone is friendly! The place is clean! Dutch likes Oreo and I to visit!

January 2024

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Lisa Lumbard

Beautiful place but not enough giest parking.

January 2024

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Rosa Samora

December 2023

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Vera McFadden

My visit was awesome as usual, the people there are very friendly make you feel right at home thank you.

November 2023

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Dolores Gray

I have been visiting a friend 3 days a week since February. Very active community, and like a BIG family. When my time comes, this community will be at the top of my list!

November 2023

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Shelia Burtscher

Beautiful and comfortable surroundings. A pleasure to visit my friend there and everyone was so pleasant. Appreciate the security as well. We'll keep you in mind when we are needing your astonishment. Sincerely, Shelia K. Burtscher

October 2023

Google

Marge Robinson

We moved to The Palms 11/22 and moved out 10/10/23. We loved our ample size apt. We enjoyed the people there. The staff were very nice, BUT, don't move there expecting good food. It is AWEFUL! And they didn't have enough servers. Tables not cleaned in a timely manner. Food always luke warm to cold, etc., etc.

October 2023

Rosa

it giving off high vibrations from the Airconditioners putting out a lot of noise for the residents across from and they need to be lowered, so we don't hear them 24 hours a day. I was over there this morning sound meter and they were a little on the high. No wonder I hear them 24 hours a day when I am in my Bedroom.. Makes it very hard to sleep with constanly pounding. Could they be turned down some to help us sleep better at night. Thank you

October 2023

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Darcella

My mom lives there and it's beautiful

October 2023

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Joseph De Almeida

October 2023

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Fred Tregaskis

There has been spilled food in the stairway for the past three weeks. Please have someone clean that up.

August 2023

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Mark Settle

Beautiful Facility and wonderful staff!

August 2023

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NICKY RYCROFT

Very beautiful. Lots of things to do

August 2023

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Deleece Shackleford

Very nice place and Dining was great

August 2023

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Shirley Schwartz

After 18 months here I realize tHat there are many positive and negatiVes to living in a place like this. The positives out weigh the negatives. The residents at the Palms are the very best thing here. The size of apartments is a close second and Having a washer and dryer in my apartment is wonderful.

August 2023

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Larry Lathrop

July 2023

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Lee C Fanshaw

July 2023

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Janice McCarthy

Nice visit with mom, friendly staff, nice atmosphere, and dinner smelled great!

June 2023

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Tamara Rich

Hey guys, if you're looking for a beautiful living facility for your parents, or loved ones, look no further. The Palms At Sun City has top-notch staff to assist with every need. They have both independent and assisted living to meet your needs. Also if your loved one needs a little extra care and are independent, then look no further independent plus can assist with your needs. Their caregivers are positive and well trained. The residents are happy and living their best life, hurry on over and take advantage of a great place to live!

June 2023

Google

Mary Hertzog

Everyone from the staff to the residents are al so happy ,kind & helpful! I have been to a few Care Facilities and none have compared to The Palms at Sun City!

May 2023

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cindy Bossinger

May 2023

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Patti Kleinhanzl

April 2023

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Firoz khan

Palm trees in Sun City are very beautiful. Adamm works hard for those he barely meets

April 2023

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Kelsey Betsey

April 2023

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David Dombrowski

April 2023

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Richard Preisendorf

Great place, if you like living in hotel, Not yet??!!

March 2023

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Randy Hooker

March 2023

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Sue Culp

Beautiful place. Apartments are spacious and layed out well.

March 2023

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Don Hawkinson

I have lived at the Palms for months. I love the staff that take the time to help me. Help is always available. Adam is always available to help me. The Veterans receive the best attention. The office plans fun things for the Veterans and ways for us to get together. The food is excellent here and always a great variety of food. The apartments are excellent. The building is very clean. Gloria is a great housekeeper. My apartment is very clean.

March 2023

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Bud Janzen

very pleasant place to visit

February 2023

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Sarah Kolta

February 2023

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Robert Donnell

Very content here and so is my wife, I am very happy with my apartment and its location. Sherily and Adamm do very well with the Veterans Group we have monthly meetings and go out on outings like to a ranch to see horses. All the residents help each other when there are any problems we all work together.

January 2023

Google

E. A.

I love the level of security they provide Friendly staff, it's very welcoming.

January 2023

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Kathryn Atkins

It is very extraordinary and incomparable. Every time it seems to touch something new.

January 2023

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Sarah Luthe

The apartments are very nice and spacious. I moved in recently and I like that The Palms has a lot of open space. They are pet friendly. The staff, waitresses, waiters, and front desk are very friendly. The front desk is very knowledgeable about what's going on at The Palms. The food is very good and many choices to pick from. Everyone is very nice and go out of their way to help me.

December 2022

Google

Debra Joosten

Best place to work with the best residents

December 2022

Google

JEANETTE ELLISON

December 2022

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Melodie Brown

This is one of the most friendliest places I've been to! The energy is so inviting as if you're automatic family. The front desk receptionist is very helpful with a smile. Visiting my patient there is great because the facility is clean and my patient is always gushing about the service's provided and it shows that she is in great hands. Definitely a great place for everyone's loved ones.

December 2022

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Georgia Bond

Appears to be a nice facility but it was not clearly marked where the main entrance was and where visitors should park . When I came there were about 12 wheelchair clients in the lobby and again it was not clear what I needed to do.

December 2022

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Estelle Uphoff

November 2022

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salam biswas

The Palms at Sun City..So beutiful palms..& nice

November 2022

Google

Ruth Spatny

The Palms is a really nice place. The staff is very helpful and willing to be there for us. Linda at the front desk is very kind and genuine. the building is being upgraded. It all looks nice. Very happy living here.

November 2022

Google

Michael Beale

Can you buy than rent a place

October 2022

Google

Aminah Brown

Beautiful place clean and inviting environment

September 2022

Karen

I have lived here at The Palms at Sun City since March of 2022. I absolutely love it here. I would like to give a review for my Independent Plus Resident Service Provider, Nelcy Hubbs and her Manager, Gena Yates. These two women have gone above and beyond the call of duty so many times I couldn't count. Both these ladies are pleasant, professional, helpful, considerate, and truly cares about all of the Residents here. I truly do not think I could live here without all the work and care they provide. Both these ladies get Five + Stars every day of the week! I could never say Thank you enough for all you two have done for me.

September 2022

Gerald Young

I am very happy with my place of residence. The help and compassion that I get to see every day makes me so happy! I get the assistance I need to stay Independent. I love the IP team of girls, especially Stacie. Thank you all for what you do!

September 2022

Google

Dale Gross

Julia was so kind and accommodating and really worked with us to meet our needs. I highly recommend her she is a real professional.

September 2022

Dale Garman

Our mother was in assisted living here for several years. The service levels were always high, and she enjoyed all the staff that cared for her. They were kind, and gave her great care. She has just passed on, but her last years were so much better because many of them went out of their way to give great care.

August 2022

Google

Lisa Bowler

For the past 6 months, my parents have been using The Palms Independent Plus (IP) service, which has turned out to be a stellar experience! If I were to stack rank the benefits of living at The Palms, I'd say the Independent Plus services are number 1 on the list. This a-la-carte service helps with just about any changes that occur in life as you grow older, ultimately allowing my parents to live in their own apartment as long as possible. The choices of assistance are many and varied to suit all needs, tastes and budgets. We appreciate being able to choose as little or as much needed as well as how the service has evolved with their changing needs. None of this would be possible if not for the manager, Gena, and her amazing team of loving caregivers. Gena is friendly and approachable, flexible and accommodating, a great listener and clearly cares about making a positive difference in the lives of residents and their family members. The entire IP team is truly WONDERFUL and my parents have developed a very special relationship with one in particular, Nelcy. She is incredibly kind and compassionate and truly has a special gift when it comes to working with the elderly and with dementia. Nelcy is patient and her engaging style and ability to adjust her approach as needed has noticeably improved my dad's overall well-being. She is certainly well-suited for this line of work based on her knowledge and customer-centered care. My parents look forward to her daily visits and the energy and brightness she brings to the day!

July 2022

Google

Donald Hlousek

Have friends there Very clean and friendly

June 2022

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Stephanie K

June 2022

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Lori Popper

Very nice facility to have your relatives there. People are friendly.

June 2022

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Robert Miller

Beautiful well run facility. David was amazing to talk to, he was very helpful

May 2022

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Maxine Burnette

April 2022

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Scott Perry

Julia and the staff at The Palms are amazing. The process of this kind of transition can be stressful and difficult for the resident as well as the family. Julia communicated extremely well and continues to be a valuable resource even after getting settled. The facility is clean and well maintained with friendly staff on hand to assist. No complaints, only good experiences to report!

March 2022

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Kief king R

January 2022

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niki velvet

July 2021

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Donald Schwanz

My mom lived in this facility for many years and was very happy there, though it declined some in quality when it changed ownership a couple of years ago. Then Stellar Living bought it last year, which made a world of difference. Unfortunately my mom died last month after almost 99 years. The staff at Stellar has been outstanding at helping us through this process.