Pinnacle Peak Assisted Living

October 2024

Google

Erik Haroldson

Provided wonderful care for a close relative. I visited many times. The owners, Steven and Ema, and their entire team are caring expert caregivers and excellent communicators. Ema is a nurse and Steven has worked with quadriplegic patients for years. They are so kind, professional and compassionate to both the residents and the families, and work smoothly with the extended teams such as hospice. Their communication was outstanding...whether keeping us informed, or handling our constant questions. End of life is a journey no one can avoid, and it is so wonderful to have small, intimate care like Pinnacle Peak Assisted Living to provide such thoughtful and thorough care. Thank you Steven, Ema and your team!

August 2024

Google

Steve Fontaine

Pinnacle Peak Assisted Living is a great facility run by a husband wife team named Steven and Ema. Steven has experience with nursing homes having worked in the industry, and Ema is a nurse so lots of experience. We moved my dad there following a major stroke and they have cared for him as if he is THEIR father, with incredible empathy. My dad gets one on one attention and I know is being monitored and cared for 24/7, and the communication with us as family members is continual and timely. I'd highly recommend this facility if you are needing to place a loved one in an assisted living facility. You can rest assured your loved one will be cared for and you will be able to visit as often as you prefer.

May 2024

Google

Treena Labode

Pinnacle Peak Assisted Living is family owned by Steve and Ema. Their Assisted Living home is lovely, peaceful, and clean. It truly is an environment where you feel at home with smells of freshly cooked meals. My father-law-in was a resident at Pinnacle Peak Assisted during his final days of life. He had several health issues that needed nearly around the clock care. Their staff is onsite 24 hours a day, and they took lovingly care of him and all the patients in their home. The day we brought my father-in-law to their home, Steve could see the stress on our faces. He said, "Don't worry. He is family now." The next day Steve was giving my father-in-law a haircut and beard trim. Although he was unable to take himself to the bathroom or manage daily activities, he always looked very well cared for from ensuring proper medication was administered, being clean, groomed, skin moisturized, no chapped lips, teeth brushed, well fed to being dressed nicely. Additionally, my father-in-law was able to enjoy peaceful time outside either on the front patio or backyard. Other patients in the home appeared happy and engaged to where we even received daily hugs from one of their patients. Ema truly is protective of her patients and ensures she has a loving home environment because as she said, "This is their home now." Ema, Steve and staff work extremely close with Hospice of the Valley and they view them as an extension of their team. HOV indicated PPAL is "Top Notch" and one of the best run facilities they work with in Arizona. Ema and Steve are highly communicative to the families on a daily basis as well as with Hospice of the Valley. We feel extremely fortunate and blessed my father-in-law spent his final days in a very well run environment. Their home relieved significant stress and anxiety for my father-in-law as well as for our family. We are beyond grateful to have found them and hope this review brings solace that Steve, Ema and their team will take great care of your loved one. We HIGHLY recommend Pinnacle Peak Assisted Living for families in need of a loving home environment.

May 2024

Google

First Notary Mobile Notary

I greatly appreciate the knowledgeable staff. Thank you for such kindness.

April 2024

Google

Michelle Pool

Pinnacle Peak Assisted Living has the best care for your loved one. We love all the one to one care that PPAL provides for my dad. He had a stroke 3 years ago and needed more physical help than we could provide. He has been there for 2 years, and the owners, Steven and Ema are very attentive to their residents. They are both very visible and Ema, who is a nurse, provides medical assistance as needed. She talks to doctors and can order mobile doctors if needed. Ema replies to any text or phone call very quickly and they are very good at keeping us updated with any changes. They hire the most caring caregivers who truly love the residents they are assigned to, and because of that, the care is consistent. The house is immaculate and they have updated the bathrooms and bedrooms. They do various activities like exercising, games, and music. I would totally recommend Pinnacle Peak Assisted Living to anyone looking for loving care for your loved one.

February 2024

Google

Julie Haugh

This is an outstanding facility with a perfect number of residents, which allows for a high quality of care. Our dad has been there 2 years and we are very happy with his care. The owners, Emma and Steven, are superb at overseeing care for the residents, providing updates to the families, and coordinating activities for the residents. They are very caring and that is obvious.

October 2023

Google

Donald Waldman

My wife spent the last year of her life at Pinnacle Peak Assissted Living. She had dementia and, as her disease progressed, she required more and more assistance with all aspects of daily living. Steve, Ema and the staff were amazing and were up to the task. It was so comforting to me to know that she was in such a wonderful place and received the best care possible.

August 2023

Google

Bob Ryan

Ema and Steve cared for my mother for over 3 months. Their facility is spotless and the staff is devoted and attentive. When mom passed, just 5 weeks short of 103, they went above and beyond to assist. Truly compassionate people.

July 2023

Google

Bob Macherione

Wow, my Dad Tom has been here 6 months and every staff member has been so kind and caring. Clean and odor free! Cher , Sarina and Nancy thank you so much. Steven and Ema are great owners, professional and on top of everything. All are so patient and never a raised voice. We feel we were really lucky to find this place.

June 2023

Google

Sue Schmitz

Ema and Steve are awesome. The caregivers are wonderful and kind and patient. Nancy and Char.

March 2023

Google

Gregary Stahl

Pinnacle Peak Assisted Living provides great personal care for your loved ones in need. We have found Ema, Steve, and staff to be attentive, organized and caring. We are relieved, and blessed to know our family member is receiving the best care possible. We highly recommend Pinnacle Peak Assisted Living A+++

January 2023

Google

Donna Vetter

It's beyond heart-shattering when you reach the point of no longer being able to keep a parent safe and well cared for in your own home. Naturally, you want only the very best assisted living environment. That place is, without doubt, Pinnacle Peak Assisted Living! The owners, Ema and Steve, are extraordinary individuals! I've never met people with such deep compassion for others. They consistently go above and beyond in the 24/7 care provided, attention to detail, and professionalism. The environment feels like a true home... it's welcoming, clean, and all residents are looked after with a loving touch by the entire staff! When I go to bed at night I have no doubt my mom is receiving the best possible care by compassionate people who work hard to bring a smile to her weary face. My father and I are profoundly grateful to Ema, Steve and their team for all they do for us on this difficult journey.

December 2022

Google

Jay Johnson

We were very impressed with Pinnacle Peak Assisted living. They were kind to my Dad and always treated him with respect and dignity. It was always very clean and welcoming with a family like atmosphere. I would strongly recommend this facility for the care of your loved one.

October 2022

Google

Brandi Johnson

Pinnacle Peak Assisted Living was one of thirteen assisted living facilities I viewed on behalf of my father. You can say that I saw it all, the good, the bad and the ugly. As soon as I walked in the door my gut feeling was a positive one! The home checked more boxes than were on the qualification list. Owners, Steve and Ema, are truly one of a kind! Every resident is treated with patience, kindness and care. Their knowledge of senior care and the aging process provides loved ones a sigh of relief! Even when my father was a challenge, their kindness never wavered. Ema, Steve and the caretakers became part of our family. On behalf of our family, thank you so very much!

October 2022

Google

Josephine Gross

PPAL is a small group assisted living home with only 10 residents, allowing for a personalized and customized approach to caregiving. The owners Steve and Emma are not only experienced professionals, they also bring a compassionate heart to their business. Their staff is well trained, reliable, and caring. The rooms are beautiful and the neighborhood is peaceful, allowing for pleasant street and garden views. The food is varied and appealing, and the kitchen staff is happy to honor special requests. The entire PPAL team provides loving care to its residents and keeps in close communication with loved ones. I highly recommend this group home whether you are looking for long-term or hospice care.

August 2022

Google

Don McGee

I am a 72 year old quadraplegic who survived a spinal cord injury in 1982. Over the forty years since then I have had many, many caregivers, of every attitude and quality. Steve and Ema stand with the very best few, high above virtually all the rest. Steve provided my care for six years, and he never did less than stellar work. He knows well the arcane needs of the incapacitated, basics like skin care, catheter care, range of motion exercises, transfers, positioning, dietary limits, and more. He never loses his focus, and he never stops learning. He really and strongly cares about those who are lucky enough to enjoy his assistance. He cooks as superbly as any chef, and his skills with a smoker are deadly delicious. 🙂 He also knows well how to use tools for house maintenance and repair. If something requires repair, it won't for long. He will keep Pinnacle Peak humming; he certainly did here. He quickly and effectively learns new skills as needed. He also reacts instantaneously and correctly to emergencies. Whether a burst water line, the untimely arrival of an unannounced visitor, or a 911 emergency, Steve will react more quickly and appropriately than just about anyone I have ever known. I miss Steve here, and any who stay at Pinnacle Peak will soon know why. I met Ema when I met Steve. She briefly worked for me between terms while going to college (where by the way she earned tip-top grades in nursing school). While she worked for me little compared to Steve, she visited often and I learned to know her well. She listens well, has a generous heart, and she cares with obvious sincerity. She knows nursing very, very well. After graduation she worked in a hospital's emergency room, where she demonstrated her strong ability to evaluate quickly and respond correctly. She has a broad knowledge of nursing skills.

August 2022

Google

N S

Ema and Steve are wonderful, caring, responsive to all requests and very easy to reach on the phone. My mom was there for a short time and though she wanted to stay in her house, she felt very comfortable and well cared for. I would highly recommend this home to anyone looking for an assisted living facility for their loved ones.

July 2022

Google

Nichole Cuda

Having to move your loved one into an assisted living home is one of the most difficult things a family will ever have to do. We recently had to make this difficult decision. Finding a quality facility/home can be very challenging. We chose Pinnacle Peak Assisted Living Home because of the openers, Emma and Steve. From the moment we met them we could sense their passion for the beautiful work they do. They are extremely knowledgeable, warm, welcoming, compassionate, loving, caring and treat those living in their home as family. They are very "hands-on" when it comes to caring for those entrusted to their care. They truly go above and beyond when helping a new resident adjust to their new living environment. They work very hard to ensure the transition goes smoothly. Emma, Steve and their staff are very attentive when it comes to meeting the needs of their residents. Their home is extremely clean and well cared for. We highly recommend Pinnacle Peak Assisted Living Home to anyone looking for a wonderful environment for this loved one with need of assistance. Tracy and Catherine Cuda

June 2022

Google

Kristin Fruen

After looking at lots of homes for my 93 year old father, we chose Pinnacle Peak Assisted Living. The home is beautiful and clean, and the staff is very caring. Steven and Ema made us all feel welcome, and they are very communicative and transparent about my father's care. It is a difficult decision to move your parent from their own home to an assisted living, but we can finally breathe a sigh of relief, now that we know our father is safe and well-cared for. I highly recommend Pinnacle Peak Assisted Living to those of you looking for the next chapter of care for your loved one.

May 2022

Google

Kathleen Langguth

Pinnacle Peak Assisted Living Home is a beautiful care home for elderly loved ones. The home is immaculate, clean, 24 hour care, with home cooked meals and each resident is treated with love and respect. State and federal guidelines are strictly followed. The home is a "home". Residents can enjoy the outdoors on the lovely front and back patios. Music and games keep residents entertained. It is a home where I knew was my Mom was always safe and well cared for.