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About The Phoenix at James Creek
Looking for a community that can cater to your needs while keeping your independence? The Phoenix at James Creek is the right choice. Our friendly community is right around the corner from all the best Cumming has to offer. Our residents have several options for entertainment, and other events and activities.
We help our senior residents not only with their daily routines, but to thrive physically, mentally, and socially within our community. We design care plans that meet the individual needs for each resident. We also have trained medical staffing available when needed. Our community offers a full activities and social calendar that helps seniors thrive not just in body and mind, but also socially.
The Phoenix at James Creek Senior Living and Care Types
Assisted Living
The Phoenix at James Creek Assisted Living in Cumming ensures seniors can remain independent while receiving essential care. Personal assistance, community features, and trained staff presence ensure comprehensive care. You can trust The Phoenix at James Creek Assisted Living to provide the necessary care, giving you confidence and peace of mind.
Memory Care
The Phoenix at James Creek Memory Care offers tailored, empathetic assistance to Cumming seniors navigating Alzheimer's and other forms of dementia. Services for residents include unique care plans, a secure premises, and cognitive activities to keep minds active. The Phoenix at James Creek Memory Care revitalizes the daily life of your loved one with dementia, allowing you to breathe easier.
Respite Care
In Cumming, The Phoenix at James Creek Respite Care provides short-term care, giving caregivers a break while maintaining the comfort and safety of seniors. Older adults recover from surgeries or injuries with focused, short-term care, helping them regain independence and return to daily activities sooner. The Phoenix at James Creek Respite Care provides a range of services, from daily to weekly and monthly, designed to fit your schedule.
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The Phoenix at James Creek Amenities & Services
Residents have access to Devotional Services Onsite, Outdoor Common Areas, Beautician Onsite, Activities Offsite, Devotional Services Offsite, Meals Provided, Indoor Common Areas, Activities Onsite and other facility comforts so seniors feel right at home. Our fully-trained staff is always friendly and available to help seniors feel right at home.
We do our best to make sure each resident is able to sustain a healthy, fulfilling life during their stay. In order to do this, our facility has Multiple services to keep them active. After all, one of the keys to staying independent is staying active.
Residents enjoy of a full schedule of social, educational and entertaining activities. Our structured program helps all residents maintain a high quality of life. Many of our activities encourage members to socialize and develop friendships with other residents. We make sure the activities are fun and entertaining.
Ready to see what we can offer? Call (800) 755-1458 to speak to a friendly advisor.
The Phoenix at James Creek Location
The Phoenix at James Creek
90 Ruth Ln, Cumming, GA 30041
Pricing & Availability
(800) 755-1458Available Living Options
- Assisted Living
- Memory Care
- Respite Care
Contact Us to Get Pricing & Schedule Tours
* Required FieldsBy clicking Request Free Info, you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Prefer to speak to a live person? Talk to a local senior living advisor today
(800) 755-1458
The Phoenix at James Creek Frequently Asked Questions
How much does The Phoenix at James Creek cost?
Pricing for The Phoenix at James Creek is determined by the type of care, which includes assisted living, memory care, and respite care. Costs are based on care type, level of supervision, staffing, and support required. Additional services like meals, transportation, and personalized care may impact the total cost. Call (800) 755-1458 for customized quotes and tailored pricing.
Does The Phoenix at James Creek take Medicare or Medicaid?
Medicare typically does not cover the costs of assisted living, memory care, or respite care, as these are considered non-medical services. Medicaid may help cover these expenses through state-specific programs and waivers, but eligibility varies based on individual and state requirements. To get a clear understanding of what financial assistance may be available, call (800) 755-1458 to speak with a trained senior advisor.
What types of senior living options are available at The Phoenix at James Creek?
Assisted living, memory care, and respite care at The Phoenix at James Creek provide comprehensive support for seniors and their families. Assisted living focuses on daily assistance, memory care delivers secure cognitive support, and respite care offers temporary stays.
Is there a waitlist for rooms at The Phoenix at James Creek?
Units at The Phoenix at James Creek are updated based on availability. Call (800) 755-1458 to learn more from a senior living advisor.
Is it possible to tour The Phoenix at James Creek?
Yes, you can take a tour of The Phoenix at James Creek. Call or use the contact form to set up your visit and experience the community firsthand.
Are the reviews for The Phoenix at James Creek good?
The Phoenix at James Creek is rated 4.8, reflecting excellent reviews. Customers were impressed with the assisted living, memory care, and respite care, praising the staff, care, and well-kept facility.
Reviews The Phoenix at James Creek
July 2026
Ive been here a year and a half and grately pleased with the staff and how they are so helpful. Five star service!
November 2025
I moved my mom into The Phoenix at James Creek a few months before COVID. At the time, I was told by a gentleman who said his mom lives there that the food was one of the best things about the place -- and that's one of the main reasons I chose it. Unfortunately, that couldn't be further from the truth. The food is absolutely terrible. I wouldn't serve some of it to anyone. The kitchen seems to go through cooks constantly, and the meals look and taste like something thrown together with no care at all. I've posted pictures so you can see for yourself -- what they are calling "lasagna" on the menu. It looks like it is missing marinara sauce and was filled with something that could pass for cat pate. You can't even tell that it is what it is. Also, do you serve corn and broccoli with lasagna? My mom sends me photos of her meals all the time, and it's heartbreaking. I've resorted to taking her grocery shopping so she can have something decent to eat. I genuinely feel sorry for the residents who don't have family nearby to help them. It's a shame because the facility itself is clean and the staff are kind and caring. But the food situation is unacceptable -- and it's been this way for years now. If management doesn't fix the kitchen problem, it overshadows everything else that is good about the place.
November 2025
I moved my mom into The Phoenix at James Creek a few months before COVID. When visiting the facility, I was told by a gentleman in the parking lot who said his mom lives there that the food was one of the best things about the place. That was one of the main reasons I chose it, but unfortunately, that couldn't be further from the truth. The food is absolutely terrible. I wouldn't serve some of it to anyone. The kitchen seems to go through cooks constantly, and the meals look and taste like something thrown together with no care at all. I wish that I could post pictures so you can see for yourself what they are calling "lasagna" on the menu. It looks like it is missing marinara sauce and was filled with something that could pass for cat pate. You can't even tell that it is what it is. Do you serve corn and broccoli with lasagna? My mom sends me photos of her meals all the time, and it's heartbreaking. I've resorted to taking her grocery shopping so she can have something decent to eat. I genuinely feel sorry for the residents who don't have family nearby to help them. They actually have a meeting to hear complaints from the residents, and one of the top complaints is the food. It's a shame because the facility itself is clean and the staff are kind and caring. But the food situation is unacceptable -- and it's been this way for years now. If management doesn't fix the kitchen problem, it overshadows everything else that is good about the place.
March 2025
The facility is beautiful, clean and welcoming. The staff is amazing as they truly love and attend so attentively to the residents. By far the shining star is Victoria, as her professionalism, knowledge, care, insight and attention to detail is above reproach. I highly recommend, if your loved one needs special care.
February 2025
Experiencing a decision like this is so challenging and difficult. My father in law took a turn that we could not have expected. Suddenly we had many decisions to make that we were not prepared to make. We were directed to The Phoenix at James Creek. We had lived in the area for many years but were unaware of this facility. Victoria was so kind and gave us a tour of The Phoenix. We had never seen anything like this as it was like being at a lodge in Colorado. The building is beautifully decorated and has amenities I couldn’t imagine from a library, to a Garden room, to a movie room, etc. We spent a few hours here and every staff member greeted us with kindness, knowledge, and friendliness. They knew all of the residents names and genuinely seemed joyful in their job. When he arrived after being transported from the hospital they immediately took care of him and gave him a bath. His first meal here he ate every bite and loved the food. We are grateful we found a place that would love on him when we can’t. We also love the area as it is in a residential area where the local community supports and loves on the residents.
November 2024
My father was a resident of the memory care unit. The staff is beyond great in caring for my dad. The facility is clean. Highly recommend.
September 2024
The Phoenix @ James Creek is a fantastic facility for your loved ones. The staff show compassion, dignity and wonderful care for the residents. Without leaving a resident feeling as if they no longer have their independence the care staff encourages the resident to do the best they can in daily activities. The management team is always there to assist to the best of their ability. With an open door policy residents and staff are free to pop their heads in and ask for a moment of their time to discuss whatever is on their minds. The activities and events team try to accommodate each resident with a variety of activities such as exercise, brain games, bingo, arts and crafts along with music and live entertainment. The kitchen staff offer many choices and a variety of food for meals. Snacks are offered throughout the day if they need a pick me up.
June 2024
Victoria at The Phoenix at James Creek was very helpful. This is a whole new experience for me with many questions and challenges. Victoria spent a lot of time answering all of my questions about my dad's move as well as their community. We were shown five rooms and we were grateful that their team accommodated us for a weekend tour on very short notice. The Phoenix setting is beautiful, large hallways and I love the library! I recommend you definitely include The Phoenix as one of the locations of interest when researching assisted living for your loved one. It is a top-notch community.
May 2024
I toured many places before settling on Phoenix at James Creek for my Mother, and she has settled in very nicely over the past few months. The staff are fantastic, they know the residents by name, actively interact with them, truly care about them, and when Mom hasn't been herself they call to let me know and keep me informed. Management is attentive to their needs, the rooms are kept clean and neat, and everyone is very friendly, always speak to us in the hallways. She likes the meal variety and loves to spend time outside and walking around the facility along with attending some of the many events. Her health has definitely improved and I feel she is getting great care there.
February 2024
The staff at the Phoenix at James Creek, especially Victoria Kelly, Community Engagement Director, were kind, compassionate and extremely helpful, masterfully guiding our family through a process that can be arduous and difficult. Their team was patient and understanding with all of our many questions and concerns. We are so looking forward to having our loved one settle in and receive the top notch quality care that has been promised. The staff, physical plant and amenities all seem to be of the highest quality.
November 2023
This place is simply beautiful! My visit was nothing less of great! I am so grateful to have a place like this close to home!
October 2023
The phoenix is a good place to let your family live in is a good place to work with them our main goal is let your family member be happy
October 2023
This phoenix at James Creek is a great community!The staff moves with genuine intention and great integrity. During my visits the atmosphere was exciting and inviting. The residents appear very well kept. The amenities are beautiful. I was very impressed with my overall experience. I recommend this place to anyone looking for a place to provide the best care for their loved one.
October 2023
I think the Phoenix @James Creek is a very beautiful property and not only is it appealing, but the staff are welcoming and helpful, I am impressed with the care and kindness every carestaff member gives their residents, and the whole facility seemed to feel more of family home atmosphere than a senior care facility, and am proud for them to be part of our community!
October 2023
If you’re looking for a place for your love one. please go visit the Phoenix at James Creek The community is beautiful and the staff there is very loving and caring You will not be disappointed!
October 2023
I am so grateful for the staff at The Phoenix, they have become family! If you’re looking for a home for your parent, you will love it here! It’s clean, classy and beautiful. The best part is the way every single staff member treats their residents with love, kindness, and respect. It’s not easy moving from a home you loved, but they make it an easy transition. They host a variety of activities so each resident interacts and makes friends in their new home. Your search is over when you visit The Phoenix.
October 2023
Care is good, workers are good.
August 2023
There are some excellent aides and medical technicians at this facility.
July 2023
Victoria, the CED, went above and beyond to help us through a difficult situation and get my grandfather get settled into memory care. Since then, we have met some of the most caring and loving RCA’s! Sadly, the low star review is due to management. The Executive Director has extremely poor communication with family’s and employees. It completely negatively impacts the whole facility.
July 2023
July 2023
I love Phoenix at James Creek! For the first time I have a real partnership with my Mom’s caregivers. They are just the best! I am unbelievably grateful to them for my peace of mind knowing Mom is loved and taken care of.
July 2023
The staff is nice, courteous and considerate. The committee is beautiful and clean!
July 2023
The care and professionalism is awesome!
July 2023
Wonderful facility. Very kind and considerate staff who care about the well being of their senior clients. They work to accommodate any special needs or preferences for their seniors. We are so thankful we found them for our mother.
July 2023
February 2022
I was just visiting a friend..and the place look so good oh my god..
March 2020
February 2020
The staff was warm and inviting. The Community is beautiful. The residents are very engaged in the activities and welcoming to visitors.
January 2020
January 2020
December 2019
October 2019
October 2019
Beautiful senior community in a quiet setting.
August 2019
August 2019
August 2019
Just moved my family member here. The facility is absolutely gorgeous! Beautifully appointed! Upon entering the building you receive a hardy hello from everyone you see. The staff is friendly and seemingly caring. The Executive Director is present and involved. The nursing staff seems very astute.
July 2019
July 2019
May 2019
It was such a pleasure spending time at The Phoenix Senior Living Center. The Staff are friendly and helpful. The residents are delightful and engaging. The facility is clean and orderly.
March 2019
February 2019
January 2019
January 2019
The community isn't open yet, but is gorgeous inside. The company that owns the community is comprised of people who love to serve.
January 2019
November 2018
Wonderful staff amazing people kind thoughtful and caring
November 2018
Rate and Review The Phoenix at James Creek
Community Details
The Phoenix at James Creek Amenities and Services
Amenities
- Devotional Services Onsite
- Outdoor Common Areas
- Beautician Onsite
- Activities Offsite
- Devotional Services Offsite
- Meals Provided
- Indoor Common Areas
- Activities Onsite
Services
- Multiple services
Do you have questions? Speak to a local senior living advisor for free.
(800) 755-1458
The Phoenix at James Creek Housing and Staff
Living Types Available
Staff
- Trained Staff
Not sure what senior living is right for you or your loved ones? Call us today!
(800) 755-1458
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Assisted Living Center is not affiliated with The Phoenix at James Creek and does not guarantee the completeness or accuracy of pricing, photos, living or care available, services or amenities. All phone calls and form submissions are handled by our trusted partner A Place for Mom. Any information regarding Medicare and Medicaid is for general informational purposes and is not a substitute for professional advice. Please visit Medicare.gov or Medicaid.gov for more information.
Families and their loved ones are encouraged to do the following before deciding on a community.
- Schedule a tour and visit the physical location to make sure community description is accurate.
- Confirm with community manager that living and services required for you or your loved one's unique needs and budget are met.
- Check with state government websites for additional provider licensing and information.
If there is any information that is inaccurate or needs to be updated, please contact Assisted Living Center.
Assisted Living Center uses the term "assisted living" or "personal care" to inform users that a community provides assistance with some Activities of Daily Living (ADL's). It may not meet your state's legal definition required for that level of care.