North Creek by Bonaventure

November 2024

Judith Slepyan

A year ago I wrote a review about Bonaventure at Northcreek, Memory Care. I praised the staff and the facility for great care and activity options. My husband, a resident of that unit, recently passed away. I have had time to reflect on the wonderful care he received, especially in this last month. The Care Staff were so diligent and attentive. Special thanks to Veena, Carolina, George, and Julia. Even the staff not directly involved in his daily care visited often and were so supportive as Hospice became involved. After his passing, it took more than an hour of tears and hugs to say goodbye to this amazing team of staff members. I cannot recommend North Creek Bonaventure more highly or with more thankfulness.

September 2024

Google

Craig Schuldt

Good crew great support. Thanks for taking care of my mom and dad….thank you

August 2024

Google

Jae

I knew when looking for a good place for my mom that quality staff would be key. I've been very happy with North Creek staff. They are engaged, friendly, caring and helpful. I've not been disappointed in any way. My mom's needs have changed a few times and they have been very responsive to keep my mom cared for based on these changes, and provide options for her to enjoy activities that she can do. The Activities staff are excellent and my mom raves about them. My mom is picky about housekeeping and food, however, North Creek does a great job on both. I like to time my visits around lunch or dinner so I can enjoy a good meal too! I recommend them highly.

August 2024

Google

kb poage

Our family wished our 93 year old Dad had moved to Bonaventure much earlier than he did. The staff were uniformly kind and helpful; a program was in place to meet Dad's escalating needs.The food was great (we ate there), the facility was always spotless and fresh.Response times were swift, but I will say that Dad was under the impression that he had butlers at his beck and call, and could get impatient. His complaints stemmed from his thinking that he should have one-on-one, high priority service for every little thing. When he had been hospitalized and then shipped to "rehab," he was eager to get back to Bonaventure, because by then, it was "home" to him. I would add that if you've been part of your loved one's caregiving team, your person is still going to want your attention and support, so while the (metaphoric and actual) "heavy lifting" will be relieved for you, they're still going to want you to come "fix" the remote, etc. This phase of life is a learning curve for the whole family.

July 2024

Google

Clara Clara

July 2024

Google

Mary Kollen

It's been a year since my parents moved in to North Creek. This is a wonderful Senior Living Facility. We love that my parents are in independent living but if something were to change with their health they could transition to Assisted Living. Everyone that works here seems to genuinely care for the residents. We love the whole environment, always something fun going on too.

May 2024

Google

Rina Roberts

This place is Amazing. Management and carestaff makes you feel right at home. Always willing to help out and my questions are always answered in a timely manner. I would recommend this beautiful Retirement center to anyone . You won't be disappointed 

May 2024

Google

Kat Spitz

My mom has been here for 8 years. In this last year (2023-2024) it has been Amazing to see what the New Management and staff have done to get this place in great order and almost at full capacity! I am so impressed with all of the fun and well thought out activities that they treat the residents to. Every day there are plenty of fun things to do and the staff are so sweet (Johnathon!). Mom is still Independent so I can't speak to Assisted Living and Memory Care, but she is happy and BUSY and that makes my life easier! Again, this last year or 2 has been noticeably great so thank you Bonaventure Staff!

April 2024

Google

Albert Bartz

Bonaventure puts life into senior living. I have been able to enjoy my independence with excellent meals and social interactions both with staff and residents.

April 2024

Google

Beth Elias

My dad recently needed a facility to accompany his hospice care. Lacey and the crew there were so nice and inviting when we toured. They had a spacious, quiet room for him and we put down a deposit. Unfortunately, he took a turn for the worst and was not able to move. Not only did they send flowers to his hospital room, they returned the deposit. I will recommend them all day long!

April 2024

Google

Aaron Byrne

I've had two clients move to Northcreek in two opposite ends of care needs, and both have reported how happy they are here. I also found the pricing competitive. I would recommend a tour for sure

April 2024

Google

Teresa Hayden

A big shout out to Lacey, who was friendly, enthusiastic and knowledgable about North Creek. Although I didn't end up touring North Creek due to its northerly location, I felt welcomed by Lacey in our phone conversations and think she's the best.

March 2024

Google

Kierstin Preslar

My interaction with North Creek Bonaventure began 1 week ago. I sent in a request for a brochure (thinking I would just get one in my email) and the next day I got a phone call from Executive Director Maria. We chatted for a few minutes about why I requested a brochure. I was looking for a more permanent solution for someone who doesn't seem to have any contact with people who can help him. She asked if I could get him to come in and take a look around and that same day him and I went and did a mini tour. It was a great experience. All the staff there were verity helpful, kind, smiling. The other residents looked happy. My friend was ready to commit to moving from a hotel to forever home. A few days later his belongings from him home were delivered and with the help of my mom and my aunt we were able to put his new home in order (for the most part) but throughout the delivery, unpacking, taking out the trash and everything else the staff had been so helpful. Lacey is amazing. They offered us meals and basically said anything we need to just ask. I feel in my heart this was a great place for my friend to go. Thank you guys again for all your help!!

March 2024

Google

Becky Sturm

Short staffed, big turnovers, marginal food no capable nurses, instructions never followed…it's a disaster. Don't put your loved ones in this facility.

December 2023

Google

Dola

Been here for three months and am not impressed. Management is terrible at communication. Food is institutional (low quality cuts of meat, canned everything) and service is a joke. On average it takes 30 minutes for a simple turkey sandwich and I once asked for chocolate milk and got a glass of ice water with chocolate syrup! Response times to a call for help have been as long as an hour. They are constantly understaffed and, I think, underqualified.

December 2023

Google

peg jenkins

The management team and staff have gone above and beyond to help us get mom moved in and settled, and making us all feel like family. There are many activities for residence and so much support for them and the families. We could not have found a better place for our mom.

November 2023

Google

Meredith Lewis

My Dad has been at North Creek for a year now and I'm completely satisfied with my dad's care. Good food, happy employees, very clean environment, and a welcoming place for my Dad. It's comforting to know my dad is in a safe environment that he feels content. I see that a former employee left a terrible review that I feel that was really unnecessary. It was very obvious he lacked experience for the job he was in and it showed. It's easier to fault others when the responsiblity is really your own. It's sad you sunk to this level. I pray no one will be discouraged about North Creek for your parent by his review. I wish you well Eric but you were in over your head and it showed. My Dad is very happy here and I am happy knowing he's in good hands.

October 2023

Debbie B

I've worked here for a little over a year and love being a part of the North Creek family. The staff and residents have become family to me. I've even developed wonderful relationships with the families to many of the residents. Everyone truly cares about one another; and the environment is warm and welcoming!

July 2023

Google

Carrie Campo

The people here are super, friendly and so helpful

February 2023

Google

Judith Slepyan

I have had to place my husband of 50 years in a memory care facility (dementia). It was a very difficult decision— I toured 10 facilities. Many were depressing, expensive, short on activities... but I found North Creek/Bonaventure. This turned out to be just the right place. The staff here are caring, conscientious, and very kind. They offer activities in music, special dining, field trips and other 'crafty' endeavors. The administrative staff are also helpful answering questions, offering suggestions. I couldn't be more pleased and offer them my praise and thanks — they are angels of mercy.

January 2023

Google

David Brown

It's a wonderful community with an inviting atmosphere. The staff are all quite welcoming, kind, caring and knowledgeable. They really showed empathy and were easy to talk to and able to answer all of our questions thoroughly. I cannot stress how easy communication was with the sales team and management, they made it so much less stressful for us. I highly recommend this community for anyone's loved ones. Thank you North Creek staff.

December 2022

Google

[email protected] lembdrtucci

November 2022

Google

Jennifay Williams

I am so impressed with how clean, beautiful, and eventful this place is for my 90yo grandmother. We were all anxious to move her out of her own home, but after seeing the facility, meeting the staff and her new neighbors, I know she's going to thrive here! Lacey is so on point, predicting needs before they're needed and treating everyone with great dignity. Thank you Lacey!!!

November 2022

Google

Lynne Miller

I was researching memory care facilities for my sister-in-law. In my opinion this was a terrific option! It was very clean, inviting, and well appointed. I had an extensive visit and tour with a Director, Lacey, who was completely thorough and very empathetic! I would recommend this place to anyone needing care memory care for a friend or a family member.

March 2022

Google

Eric Wang

March 2022

Google

Knockout King

This has been a very rewarding job so far. The residents of Bonaventure are what makes this place great. I only hope that I can make a difference in there lives by being present.

January 2022

Google

Joshua Le Hew

December 2020

Google

Aleta Hill

amazing staff very helpful I have so much fun with all these believers they are very pleasant encouraging ! I love the food that is made very satisfied with everyone . I get so much support from front office . I appreciate all the support I get from everyone

November 2020

Google

Mary Hansen

I have been a resident since 10, 27, 18. I moved in and found the staff to be open and friendly. I have had a lot of fun getting to know the residents. An open mind and a willingness to make this place my new home and the residents as my new family members has been great fun and very beneficial to me. The Directors and Managers all care about us all here and make each day better and better. I love being able to be a part of the future of this place.Thanks to all for a bright future!!

November 2020

Google

Shantelle Baily

I was looking for a place for my mom and this place is perfect. Looks so fun. People are very helpful and man is it beautiful there.

May 2020

Google

Timothy Franklin

The staff here are amazing and take great care of the residents. The community is beautiful as well. The company seems to invest a lot of time and money in making sure the residents here have a grand place to retire. I appreciate the experiences I have had with the staff so far. Thank you for all you do.

May 2020

Google

Debb Machado

Due to family illness I had to retire from Bonaventure Senior Living last May. Because I had to relocate to another state I am unable to continue working for a company that puts their residence first. I know no other senior care company where any employee can pick up the phone and call the COO and have a chat with her and in the end of that call have the CEO thank you for calling her and to do so at any time if she can help in any way; amazing! North Creek has an amazing team the residents are absolutely fantastic. I found their warmth was extended to any new resident or staff member. Bonaventure offers a great activity calendar wonderful Dining Services and a beautiful home for each and every resident. I encourage you to visit North Creek have at least one lunch, talk with the executive director and talk to the residents while youre having lunch. I think youll find that residences, as a whole, feel safe and secure at North Creek and enjoy each and every day participating in many of the events and activities with the new friends they have made at North Creek!

February 2020

Google

Jim Fuller

I grew up in Oklahoma and I enjoyed being on a farm. I now live here in North Creek and and like our new cook who has been providing more of those fresh veggies that I miss.

February 2020

Google

Barbara Summerfield

Every single time I visit my relative at this facility, I am amazed. Beautiful inside and out, nice staff, good food, and always having LOTS of fun. My relative is super happy with the care theyre getting.

December 2019

Google

Donna Mills

This place provides such great care, is clean, and has really good activities and food. Highly recommend!

November 2019

Google

Britt Sanders

I have worked here for nearly six months now, and I truly feel as if I am apart of this family. The staff are not only caring of their job an the residents but dedicated to do a job that goes above average. The front office staff are willing to put in as much work as they need in order to make sure things are the right way and residents and their families feel heard and have their needs met. I would and do recommend this location to anyone looking for work or to have a family member find new living accommodations.

October 2019

Google

David Kosar

We have been so fortunate to find North Creek by Bonaventure Bothell in our time of need. We visited nearly every Sr Assisted Living Care facility with memory care within a 25 mile radios and from the very start North Creek stood out and set the bar for what we were looking for. I can tell you that without a doubt, this was one of the nicest facilities, but more than that, the residents and the staff all looked you in the eye and were bright eyed and full of life and spirit. How often do you see this at a Sr. Living facility. I am 100% certain that this all flows down from the amazing executive director of the facility- Jessica Lane. Jessica has to be one of the most caring and loving people I have ever met. She immediately made us feel like family and valued us, understood us, and helped us through an incredibly difficult time. I personally would not have made it through this search and move without her. Everything at North Creek is full of life and vitality thanks to Jessica. We are blessed to be able to move my father here and that they had an opening. If you need a place for a Sr loved one.... you could not do any better than North Creek by Bonaventure. You owe it to yourself and to your loved one to check this place out. 5 stars all the way from the first moment!

October 2019

Google

Nila Dimalanta-Snyder

My first impression of this place was that the executive director was friendly and gracious and made me feel at home as well as the other staff. While touring around, I noticed that the residents were happy. It is definitely a place for a loved one where care and their well being is the priority

September 2019

Google

North Creek Resident

My daughter and I toured several places. I got to a point I didnt want to see any more. I was unhappy with what I saw. Places were putting on a show to get people to move in. Then they would call and be pushy to find out When are you moving in? And we hadnt made a decision.My daughter toured North Creek and when she was done she called me. Mom, I think I found the place for you. I was wary when setting up the tour and going into North Creek. We came in the door and I was sold. The atmosphere of the building was so positive and comfortable. I whispered to my daughter as we got into the elevator and I hadnt seen my room, I think this is home.The managers were straight forward and toured us through the building. When I came in the staff embraced me and I felt welcome. They made me feel as though any needs I have they would address and four months later they have kept to their word. They are real and not phony. I love the smiles and hugs from the staff. The staff cares about me and anything I have going on. We made the right choice moving into North Creek. I love North Creek.Now I am involved in helping make a difference at North Creek being involved, my opinions are listened to. Residents are neighbors and friends. What I saw the day I moved in is the same as what we have today. They mean what they say. You see the real deal. I really do love my home at North Creek! Judy N.

June 2019

Google

Faith Sharp

They have a very nice community as well as staff, that take great care of its residents.

June 2019

Google

Candice Gardner

North Creek by Bonaventure is a great community where seniors can live life to the fullest. They provides loads of activities to keep you loved ones busy while getting excellent care by knowledgeable and caring staff.

May 2019

Google

James Munson

I have a friend that lives here at this community. I have made several visits up here to see him. Each time I come I am greeted with a smile and the staff are always pleasant. I look forward to my visits as I am treated so well. I can only imagine that if I am treated that well, that all the residents are treated that way plus some.

March 2019

Google

Siva Kumar

Not great. But better than Shangrila.

February 2019

Google

George Pauly

Way better than Shangri La Next Door!!!!

January 2019

Google

Ryan Halstead

I love this community and all it has to offer the seniors living here

December 2018

Google

Christopher Powell

Great place to work. Fast paced and demanding, but very rewarding and our residents are the best.

June 2018

Google

Debbie Jones

My aunt has been in 3 Retirement Communities since November 2016. I looked at MANY! #1 place was temporarily, while we got her moved from Idaho, and her strength back.#2 was supposed to be IT! What she wanted, a home of her own (and believe me it was gorgeous) But.... She became a recluse, and hardly any activities. Meals you only had 2 main to choose from, and some staff never mingled with the residents.North Creek wasnt on my list (by mileage, it was just outside the range). I got a call from Assistant Director, and we talked. He wanted me to just come by for a free lunch and look around. Glad I did. Prices were actually less expensive than most, but that is not why I chose it. North Creek had the most to offer. It has independent living, assisted living, and Memory Care. They thought of everything when creating the community.My aunt complained constantly about #2s food, that she never got enough. Now she says, North Creek has too much food. Lol We are educating her on the process.Ive not found a community EXCEPT North Creek that has food available from 7am - 7pm. All the others have set times 7:30-9am bf, 11:30-1pm lunch, 4:30-6 dinner. At North Creek they have those same hours for specials, but you can have anything else on the menu anytime between 7-7. Shelia is a master chef, and so outgoing and friendly; she WANTS the residents to love what they eat.Each community has a community fee you pay when you go there, it pays for maintenance of the facility. At North Creek, if you were to leave, and come back yrs later, you dont have to replay the fee, it truly is a one time fee!If youve looked around, you will know that meals, cable, heat, electricity, wifi is included. However telephone is NOT. That is not the case with North Creek, you are given a telephone number, and what is even better... You dont get solicitor calls, AND your number is not listed in any directory. Awesome!ons of activities, great staff, house keeping comes once a week, on day YOU choose. Not only do they change your bedding weekly, but based on the manufacturer instructions, they turn your mattress also! I could go on....... PLEASE take a tour, and ask the residents how they like it. I am very pleased, and my aunt is settling in very nicely.

March 2018

Google

Tanner Mcdaniel