Heritage Village Assisted Living and Memory Care

October 2024

Google

ioan pop

A modern community with friendly staff and a warm atmosphere! Lunch was great and the residents we sat with were very pleased with the choice they made. We saw a few apartments and we will be back to tour with my mom soon! We cannot wait to spend more time with her! We are very confident that she will receive the care that she needs once she moves in!

October 2024

Google

Abhay Singh

Heritage Village is one of the cleanest and most welcoming Assisted Living and Memory care facilities I've ever visited. The staff was very welcoming, answered my questions, and offered details on every aspect of having my loved one move in. I 100% recommend it!

October 2024

Google

James Morris

Love the community! Great place for any reference to bring your love one here. Love the residents and families! I do what I do best everyday!

October 2024

Google

Judith Honolouie

It's such a lovely community with such a great team and atmosphere. We have such a positive teamwork and what we do and give back to the community, residents, and families. Along with our vendors and partnerships we always do our best to strive for the best for everyone. I highly recommend the community to anyone love one because there are so many great perks.

October 2024

Google

Carla Castillo

HV is a very warm and welcoming community! with an excellent management team and staff that are always making sure to go above and beyond for all residents!

July 2024

Google

Hailey G. Her

Judith Louissaint is an exceptional Director of Health Services. Her dedication and assistance to the community are highly commendable. Not only does she excel in her clinical role, but she also plays a significant part in serving the community. I am grateful for all that she does and extend my heartfelt appreciation to her. My visit with her was truly pleasant, and I could see the fruits of her hard work. The community is truly fortunate to have such an invaluable asset in Judith.

April 2024

Google

Be Encouraged

Christina Yang is great! She is a caring individual who demonstrates that this is more than just a job to her. She shows that it's about the people, also. Our loved one had questions concerning a bill. Christina patiently took the time to answer all of the questions that were asked. She is an asset to the facility. She assists residents and their family members alike. She helps with various professional services and does it all with smile. She helps to make our loved ones 'home away from home experience' that much more enjoyable.

April 2024

Google

Sethlivv Alexander

We traveled all the way from NC to see Christina Yang's presentation it was sincerely a treat to learn about the Hmong culture and she is a true asset to the community and an AWESOME Business Office Manager Look forward to the changes she'll provide to the environment for everyone!

March 2024

Google

Liv Ying

Christina Yang, was wonderful. She was super helpful with the walk through of the facility and not only that's she was super patient with us and helping us with all the questions we had for her. She's is such an asset to the community. We're so happy with our visit and making our decision easier Christina! Looking forward to see you all soon!!

March 2024

Google

Margi Silberman

Beautiful community with dedicated, caring staff and full calendar of resident activities.

February 2024

Google

Pang Yang

I had the opportunity to visit your community to drop off items for a resident, and I must say, I was truly amazed by the beautiful environment and friendly staff. From the moment I walked in, I was greeted by staff members and residents, creating a pleasant and welcoming atmosphere. I would highly recommend your community to families and friends as it is truly a wonderful place to visit or simply enjoy the view.

February 2024

Google

C NM

I am absolutely in love with the community here. The residents are amazing, and the staffs are so friendly and welcoming. The community itself is beautiful, with stunning decorations that truly capture the essence of each holiday celebration. It is definitely one of the best places to visit and experience in person. I can't express how much I love it here!

February 2024

Google

Patty Baldwin

My Dad recently lived at Heritage Village for a short time. I cannot express how happy he and I both were with the cleanliness of HV, the friendly, caring and loving staff, the dining room selections and food, tons of different activities and the care he was given. If you want your family member to be treated like family and live in a 10 star home, run to Heritage Village and take a tour. You will feel a lot more at ease knowing they are being well cared for in this wonderful place.

January 2024

Google

Sam Richardson

I have had a wonderful experience at this community! Dedicated staff and department directors! I have observed fun and inclusive activities that range in interests. Highly responsive maintenance and housekeeping team. I've had a few meals and have been impressed with the quality of the food and the friendly serving staff. The care team both in Assisted Living and Memory Care are invested in knowing the residents on a personal level which, in my observation, has translated to quality care with personal touches. Overall, this is a great community! Highly recommended.

December 2023

Google

Orlen Palma

December 2023

Google

Eileen Manuel

I've visited my brother-in-law here and have nothing but good things to say!! Beautiful, clean facility, good food and lots of options, and most importantly, kind, caring staff.

November 2023

Google

Marti Sanregret

Visited several times while attending events. The staff is warm friendly knowledgeable and caring. The decor is "bougie" yet warm and inviting. The seniors seem happy, content and well taken care of. Heritage Village is the kind of place I would feel confident placing a loved one—..and...a great value for the price point.

October 2023

Google

MAUREEN BOLING

STRANGE HOW EVERYONE BUT ME GOT A "THANK YOU FOR REVIEW" So Impressed with the way Heritage Village LCS has taken care of Mom. She is in Memory Care. The staff and services have been communicative, kind and patient in these past months. She is Happy and Well. So recommend LCS and especially Heritage Village Gainesville Virginia if you are in need of a safe, clean and lovely place to care for your loved one. You can call me, text…I assure you I am not a paid poster, just a daughter that finally found a place I can trust for Mom/my Best Friend with early Dementia. However, I suggest you check with the Staff that actually keep the machine running.

September 2023

Google

Deeanna Hoffman

Beautiful facility and great location! Staff is friendly, professional and caring!

August 2023

Google

Andrew Brings

For anyone looking for a safe, clean and loving home for your loved one(s) rest assured Heritage Village is just that. You can feel the love and dedication this team holds for their residents the moment you enter their lobby. I'm a firm believer that actions speak louder than words and recently I learned they received a state survey. This is a random test in which state audit's the entire facility looking for any regulations that are out of compliance. During this unannounced visit the surveyor concluded this building has ZERO deficiencies! Again, I would like to end my review with "actions speak louder than words"! Job well done to all your staff. Stand tall and keep up the great work! 🙂 Drew-

July 2023

Google

Queen of Sheba

Beautiful place to work

May 2023

Google

Susan Alessi

Such a caring staff, lots of activities for the residents. They care for residents as if they were their own grandparents.

March 2023

Google

Dante Corvetto

Heritage Village is a clean and happy facility, and the residents and staff really show it! The staff are very nice and caring, the facility is super clean, the residents all seem happy and well taken care of. When the time comes for my parents to need a little help, THIS is the exact place I hope that they end up.

March 2023

Google

Gilberto Corvetto

The team at Heritage Village is wonderful. I have experience first hand how much they truly care for each and every resident. The community is clean, well put together and the care is great. I highly recommend.

March 2023

Google

Tom Lane Jr

This facility is amazing, from the staff to the beautiful building. All of the employees I met made me feel warm and welcome. The level of service received was second to none.

February 2023

Google

Lee P. Sylvester

Heather Malloy was so compassionate, delightful and knowledgable when helping my family find safe assisted living for my parents. She made the process so easy and efficient. I highly recommend working with her for your loved ones senior living needs.

January 2023

Google

Khalid Umerani

Beautiful facility with impressive decor, knowledgable staff with wonderful caring attitudes, and a fantastic location. It's as good as it gets at HV.

January 2023

Google

Deena Moore

Very impressive! Heather was very welcoming and informative. The other staff we met seemed very enthusiastic about their work.

January 2023

Google

Maureen

Amanda Corvetto Director of Sales and marketing was extremely responsive to my questions and provided me with an excellent overview of their facilities without feeling pressured or obligated in any way. She is approachable and very professional and a fantastic person. A true pleasure to communicate with.

November 2022

Google

Kevin Kifer

Heritage Village has made the challenging process of exploring options for my family member, extremely easy. I looked at all the options in our area and found Heritage Village to be them most suited for our needs. Not knowing any better, I was expecting a sales like push from them. What I experienced was a caring staff that truly had our best interested at heart! Who really does that today? I focused a lot of attention on how the residents and staff interacted and how the staff interacted with each other. They were warm, sincere, and kind with one another. The residence were very familiar with the staff and joked around. The staff seemed to be there more from a sense of "calling" than a job mentality. That's a big deal when giving someone the responsible to care for a family member. The facility speaks for its self when it comes to the "look and feel". It smells like a clean home and not a faux hospital. The dinning room smells really good at lunch time. The noise level was perfect for someone w a hearing impairment. The place is really beautiful and you will see that from their informative website and a personal visit. I recommend visiting twice. The fist visit to get a general perspective and then go back during a meal time and sit in one of the living room areas and just watch. If you are looking for a truly beautiful and caring place, that is affordable, schedule a visit. I think you will be impressed by the "we are here for you" attitude and you may just feel like you are at your new home. I can't recommend Heritage Village anymore...six stars.

November 2022

Google

Sot Tee

The New ED is awesome and on point with my enquiries and she was very pleasant in person and took care of all we needed, Heritage Village Assisted Living, Gainesville will do great under her Leadership, Great Place

October 2022

Google

Ronald Burns

I can only comment on the memory care personnel. My comment is they are all OUTSTANDING. Kind, compasionet, patient and professional. The management listens to patient and their relatives and takes appropriate actions if necessary. Wonderful faciliy.

July 2022

Google

Linda Hart

Entered my mom into Heritage Village February 4, 2022. It was an extremely hard decision but a necessary one. After a 2 hour sales pitch my sister and I were sold. I have waited a while before I posted this because I wanted to see how much attention was given to my Mom. So here it is......I am going to be the unofficial spokes person for positivity regarding HV. Before admitting mom to HV she experienced 7 months of going down hill mentally and physically. Since entering HV she has been like a different person.she is doing so well. I cannot say enough about the friendly staff. First and foremost, Tammy, Gwen, Isabel, Lauren, Wendy, nurse Karen and Kim. Karen at the front desk. Mom and I are treated like royalty. She is fed 3 meals a day, has met friends who join her for meals. Is given regular showers. And more. I feel my sister and I have truly made the right decision. I am a real person. This is not a fake review, nor have I been paid to write this.

June 2022

Google

Colleen

Every single staff member is caring, professional, friendly and genuine at Heritage Village. Tammy, the resident coordinator, is amazing and is always available to answer any questions with a big smile and a caring heart. Have a chat with Karen at the front desk and you will for sure have a smile after a visit. Heritage Village is an amazing caring beautiful assisted living community.

March 2022

Google

Colleen Borklund

Every single staff member is caring, professional, friendly and genuine at Heritage Village. Tammy, the resident coordinator, is amazing and is always available to answer any questions with a big smile and a caring heart. Have a chat with Karen at the front desk and you will for sure have a smile after a visit. Heritage Village is an amazing caring beautiful assisted living community.

February 2022

Google

Letha Fadely

Beautiful grounds and a wonderful careing staff.

December 2021

Google

Michael Straub

Beautiful facility with a staff who are very capable and kind. We are secure in the fact that our mother is being well taken care of.

November 2021

Google

Karen Dougherty

My mom and Dad moved to H.V. 3 years ago and after my mom died I was overwhelmed at how the staff helped my dad in his grief. I can't say enough about the warm, sincere, caring staff! They love my dad and treat him like family even when he's grumpy! They helped my dad get through the pandemic when I was not able to visit him and I will be forever grateful for that. The facility is immaculate, the food is varied and gourmet, and did I mention the staff? These ladies and gentlemen have become my friends and they have helped me through some hard times with my dad. I rely on them almost as much as he does. I can't believe there is a nicer place for folks who need a little or a lot of care, I'm so thankful for Heritage Village.

October 2021

Google

Michael Malehorn

The nurses and care givers there were great and took wonderful care of our relative while she was there. They care about the residents and their well-being. However, management is terrible. Absolutely no concern for the family beyond you being an account. For example, management won't respond to your requests for removing you from their email lists, despite how many times you ask them. They don't care about the pain it may cause you or your loved ones to continue to receive messages from them for a loved one who has passed, they'll just keep sending them to you. The most telling thing is, they don't even apologize for sending them, they don't even respond to your request. And lots of luck getting them to refund any money they owe you. You can never get in touch with anyone about the account, and no matter how many messages you leave they never call you back.

March 2021

Google

Ms. Blessed

This community has done an outstanding job caring for a vulnerable population throughout this Pandemic. They have worked with Residents and families to promote quality of life for all. The answers to requests have not always been a, Yes this past year. In the moment I have been selfishly frustrated and sometimes even unkind to the staff. But there has always been a reasonable, make sense option and a sound explanation behind itDuring this time, we lost our loved one due to age related, natural causes. Being with our family during their passing was not as permissive as it would have been during normal times. (if I can even remember what this is now) But we were given instructions, which we followed and were able to have closure and peace. I thank the staff for doing what SO many in the world have been unable and unwilling to do at a time like this. I hope to come see everyone when you reopen again and apologize for times when I was not myself!

February 2021

Google

Said Aliyev

What a wonderful community! Gwen and Chad are amazing! I would highly recommend to anyone looking for memory care or a great all around assisted living.

February 2021

Google

Thomas Riga

Gwen has gone above and beyond for my family. We never thought my grandma would be excited and happy in a assisted living. She is thriving and having more fun than me. We have worried a lot during Covid but not once about her shes beenbeing taken care of .

December 2020

Facebook

Jamie Wissemann

Wonderful place for loved ones to live..my dear Dad lived here and now my Mom. Caring and efficient staff. The director Amanda is awesome. She is a true leader and exactly what was needed here to make Heritage Village shine!!! I cannot day enough positive things.

October 2020

Google

Michael Hill

My aunt was a resident for three months and would still be there if money was not an issue. They are changing ownership but the team that has been there since opening is staying intact. I have eaten lunch with her a few times and was impressed with the food. The staff is caring and nurses do a great job communicating any issues or concerns. I did not feel like I was imposing asking questions about her medicine and interactions. She started in the assisted living but because of wandering she ended up in the memory care. The pricing model at tribute is unique as it is inclusive and no additional costs are required for increased care needs. The price you pay per month for the apartment selected is all you will ever pay, and they will care for your loved one through to end of life. They have nurses onsite at all hours. The rooms are very nice with granite counter tops and ceiling fans. High ceilings make the rooms more spacious.The team does a good job getting residents up and out. There were a lot of activities for residents and many days they offered exercise classes. We used the respite option and had a furnished room that was nicely appointed for three months. The hallways take a bit of experience to navigate and were not ideal for someone with memory issues. The staff is quite flexible and cared for a challenging personality in my aunt. I am not sure how staff is trained or hired but of the three residences she has lived in, this team had an amazing way with her. She is very independent and allowed this team to assist her without pushing back, which is quite a feat. This is not what I found in the two other facilities where she has lived. I wish I could package up whatever it is they are doing right and spread it to all of the AL facilities in the area.

October 2020

Facebook

Robinette Jenkins

The staff are warm and so very friendly. Such a beautiful facility and lovely environment!

October 2020

Google

Landon Jenkins

I took a virtual tour and was so impressed with the warmth and professionalism of the staff. The community is beautiful and is conveniently located near everything!

October 2020

Google

Robinette Jenkins

As soon as you walk in the door you feel the warmth and friendliness of the staff as they greet you. The beauty of the facility is breathtaking and the seasonal decor makes you feel right at home. There is always something to do to keep the residence entertained and the food is remarkable!

September 2020

Google

Rodney Harris

I recently visited Heritage Village and met the Executive Director and Director of Wellness. The community felt very room and inviting. I was impressed by all the smiling faces of the residents and team members. The concierge was very welcoming and I was greeted by everyone that I encountered. The community is grand and well appointed, but it is at a human scale that gives it a home-like feeling. I found the leaders to be very honest and open. Under their leadership, I would be able to trust my loved one to the care of this communitySincerelyR. Chester

August 2020

Google

Gary B

Love it

July 2020

Google

Adina Cimpean

A unique and wonderful community that welcomes everybody with a smile and open arms! The residents are engaged in many activities that fit their interests, while the team members support each other and always advocate for residents rights. This is a great place to work at!

June 2020

Google

Flowers With Passion

June 2020

Google

Linda Hankey

It has been a wonderful place for my mother. Unfortunately she went there during the Covid shutdown and I havent been able to see her. Everyone has been so kind setting up Zoom calls with her. Whenever I call to see how she is doing they always take time away from what they are doing to talk with me about her. My mother has stated that she is happy there and everyone has been kind. Kindness means everything to me so I am very happy with Heritage Village. The administrative staff has been wonderful to work with and very helpful. I highly recommend Heritage Village to anyone that is looking for a caring and wonderful staff.

June 2020

Google

Sheryll Jones

My father has lived here for 4 years, first in AL and now MC. He was able to transfer to the same floor plan when he made the move. His suite is a very comfortable large bedroom with living area, kitchenette, walk in closet and large bathroom with walk in shower. Granite counter tops, pleasing colors, its a quality setting. The staff is kind, respectful and takes very good care of my father. During non Covid times,, they provide a wide variety of daily activities to stimulate and engage all the residents. The dining is apparently top notch. Although I havent been able to see him in person during Covid, they have Facetimed him with me on numerous occasions and have emailed me regarding any changes at the community. No resident has contracted covid! No community is perfect but I feel very at ease with my father living at Heritage Village.

September 2019

Facebook

Sabra Chambers

Great management, co-workers and what brings me to work everyday for 4 years are the residents!

September 2019

Facebook

Stephanie Guzman

Fabulous place to work! The staff and residents make every day fun and rewarding.

September 2019

Google

Terri Blanchette

A visually stunning community with just the right mix of modern amenities and warmth that is apparent in everything from the decor through to the care and support they give to help their residents truly THRIVE. If youre downsizing, this place should be on your list to visit!

August 2019

Facebook

Cheyenne Walters

Absolutely hands down best company to work for!

May 2019

Google

Kelly Hedspeth

Tribute is a beautiful community for our seniors to enjoy their day to day lifestyle and meet new friends to give them The best quality of life as they age in place. The staff is very caring and accommodating. The residents always look well kept and theyre engaged with smiles on their facesKelly CarteVirginia Healthcare Services

March 2019

Google

Kayla Faggio

I drive by here every day and look forward to seeing what they do with the sheep outside ♀

January 2019

Google

Jeramy Ragsdale

Fantastic team and an amazing community. Unlike anything else in the area.

November 2018

Google

Jacob Murray

This community is excellent and continuing to raise the bar for assisted living and memory care in Northern Virginia! Worth the visit!

May 2018

Google

Shalomy Gibson

January 2018

Google

Quintin Quigley