Highland Glen

June 2023

Google

Chantel Jensen

I toured several facilities to find a pleasant place for my dad who was diagnosed with Alzheimers. I chose Highland Glen because they have an Assisted Living and Memory Care. The residents that I have met are happy and friendly. The staff are caring and compassionate. This is a smaller community that feels like a family. My dad has lived here for 16 months and when I come to visit he is engaged in activities or chatting with other residents. I have been to family activities and a Town Hall organized by Highland Glen. They have a beautiful outdoor area with a water feature and a small putting green. I would highly recommend this Assisted Living to anyone.

December 2022

Google

TK Plant

The caregivers at Highland Glen have been exceptionally patience with my father. The director takes time to understand our family needs. The staff is remarkable and caring. They exhibit patience and professionalism.

September 2022

Google

M Curtis

Amazing service and staff. So friendly and I’m glad my dad loves it there too. The main administrator guy (John?) that’s in charge is super helpful and professional. He’s a good dude and his staff is really kind also. They care about the residents and know them all very well.

September 2022

Google

Patrick Trent

Highland Glen Memory Care took good care of my father during the last 7 months of his life. Before that, he lived in the assisted living side of HG for a year. He had Alzheimer's disease and struggled with many difficult problems during that timeframe. The CNAs were warm and caring. He especially enjoyed the activities and outings. Our family appreciated the care given to our father in his final days.

September 2022

Google

Meggen Trent

My in-laws have lived at the Highland Glen for 2 years. We looked at at many facilities before landing at the HG. It is clean, beautiful, and always smells nice. The hallways are lined with lovely artwork. The CNAs are kind and friendly. Todd and John have always been good to go the extra mile to make our parents feel noticed and heard. We have been so grateful to have our parents in a safe, clean, well kept, friendly environment. We know this was the right choice!

October 2021

Google

Joe Shelby

I love Highland Glen Assisted Living Center. My Father was a resident here for 8 months and was very well taken care of and felt as though he was with Family. The facility is nice and the staff is very attentive and caring. We took a group of young men over there to serve the residents and really appreciated how the staff made everyone feel like home.

September 2021

Google

Emma Perez

I worked at Highland glen for a little over 2 years and I LOVED it. After working at several rehab facilities and assited livings, I would recommend this place over any of them. The staff is kind and friendly. There are so many great activities for the residents. The facility is nice and clean. The food is also so good! Highland Glen has a very home like feel to it. I love it!

August 2021

Google

Cole Gray

MBK treats all guests and clients as family! They want you to feel welcomed and everyone always has a smile on their face! I am really impressed how they have treated my nana with care and respect. I look forward every time I go into MBK to visit my nana!

May 2021

Google

Heidi Woahn

We spent over 3 years with my mother while she lived at Highland Glen. It became not only her home away from home, but ours too. We love the staff. Its small enough that they know each resident individually. And the staff didnt change all the time, so my mother, who has memory issues . . . actually knew many of the CNAs and employees by name. Paige, Jon and all the CNAs cared about not only the residents but also their families. I felt at home here, and so did my mom. She often said, If I cant be in my home this is where I want to be. We had to move her about a year ago to a different retirement center to be closer to family members, and now more than ever I appreciate Highland Glen. They were so responsive and caring. Easy to work with. There is a feeling of home. here. We all miss Highland Glen.

March 2021

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steven sorenson

November 2020

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Jen E. Ology

Had I known that my mother would have loved it so much, we would have moved her here a few years earlier! Our family struggled for a long time about whether or not to put her in assisted living, but it was the right choice. Like I said, I would have done it sooner actually had I known how great Highland Glen is. the staff is awesome and its management cares. john takes time to talk with the residents and staff a lot. The nurses are great too and we just cant say enough good stuff. Thank you HG!

September 2020

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Gary Wright

Did an emissions test. They can renew the sticker right there. Was actually pretty quick.

July 2020

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James Trent

A peaceful refuge from the turmoils of Mordor.

June 2020

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Salem Arrington

May 2020

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California Clan

WOW. WOW. WOW. My father-in-law stayed here for 5 months before he passed away and it was just amazing. He felt so comfortable there, always excited about the activities. He said the nurses and staff were kind, caring, and always there to help him and they treated him like friends. It was clean, well-managed, and had a great atmosphere. The pricing was reasonable and the food was excellent. HIGHLY recommend!!!! You wont be disappointed.

March 2020

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Asael Stoddard

January 2020

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Jorge Pettino

November 2019

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Jared Wright

Our family has had many opportunities to volunteer here and witness the passing of friends who have lived their final days here. We are grateful for the patient staff that have shown great respect, care and professionalism. Thank you.

August 2019

Google

Alexis Pierce Compton Myers

It is a nice facility. My grandma was a resident here and we had a couple incidents that were not fun to deal with. Most all of the staff is wonderful a few if them need to hit the gym and learn to lift heavier than a plate.

July 2019

Google

Kelsey Berteaux

Beautiful home with lovely staff and sweet residents. I thought I knew what a good rest home looked like by visiting Stone Henge, but that place has nothing on the style and amenities of Highland Glen! I would house a loved one or even myself without hesitation.

May 2019

Google

Nancy Ashby

I appreciate the fact that every time I go into the building it's clean, my sweet mom is clean and dressed and well taken care of. I also appreciate the fact that the staff is sensitive to my sweet fathers feelings. They know it's hard for him to deal with needing the help of a care unit for his soulmate, their kindness and understanding means so much.

May 2019

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Suzanne Stephenson

During the last five years, my parents and three additional family members have lived in the Highland Glen (formerly The Ashford) Assisted Living and Memory Care. I am amazed with the friendly, caring, uplifting, clean and safe environment that my family experienced while there. The staff have treated my family as their own family, which brings peace to me, knowing they've been well cared for.

May 2019

Google

Kyle Stauffer

Very clean comfortable senior living home.

April 2019

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Tami

My sons loved riding the jumps on their bikes. Btw, the bike jumps are north of the pond. They are up above the pond and west of the lacrosse fields.

April 2019

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Fatima Tolentino

January 2019

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Shellee Marshall

From the first day I went on a tour, I loved this place and the staff. Todd was wonderful, helpful, went out of his way and so kind.John and the rest were so kind and friendly also. Though my mother was only there a short time before her passing, she was treated with dignity. I cant say enough good about them. If your loved ones needs an Assisted Living place in Utah County, this is for sure the one to go to. Everything was so clean, well kept, updated and a nice feeling as I walked in. You wont be disappointed 🙂

January 2019

Google

Aubrey Sherratt

January 2019

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Robert Brown

Nice place. I hope they have room for my mother when she's ready to go next year.

November 2018

Google

Gregory Young

The supportive and helpful admin staff and the caregivers are superb. And the facilities are marvelous. My late father called his Highland Glen caregivers, “my angels.” Thank you all at Highland Glen!

October 2018

Caring

Mike

We went to Highland Glen. The tour guide was very nice. It didn't have an open area in the front like the others did. The part I walked in through was kind of cramped. The outdoor part was great. It had a little waterfall and it had a nice area, and you could walk all the way around it easily. Parking wasn't quite as good as some of the others. The dining room was clean and they did provide three plus meals a day. They had snacks and they would cater to your dietary needs. They have a posted schedule of activities. They also have church services in there. It's a little bit difficult to get to because it's on the main street. It's not quite as secluded as the other places.

August 2018

Google

Brenda Mathena

My family loves Highland Glen. My parents moved in 3 years ago. Mom passed away and dad has been by himself. He is confined to a wheelchair and 90% blind. The staff has taken awesome care of him in his times of need. Be hygiene or someone to talk to. The facility is beautiful, just at the base of American Fork canyon. The food is amazing, wonderful chef's on staff. I would highly recommend Highland Glen.

June 2018

Google

Holly Dixon

Highland Glen assisted living is truly the best of the best. Not only is it beautiful, but the staff are incredibly compassionate and responsive to their patient’s needs. I’ve seen the administrator Jon, RN Ingrid and their wonderful staff consistently go above and beyond to accommodate and help their residents. Their CNA’s are some of the best I’ve seen—taking so much time, effort, patience and showing so much TLC to their residents. As a LCSW in Hospice and Home health I visit many nursing homes and assisted living facilities and I could not recommend Highland Glen more highly.

June 2018

Google

Juli

My father’s stay in Highland Glen was a lovely experience. From the moment we moved Dad in, the staff was helpful, kind and caring. I appreciated the personal, tender things they did to help him feel comfortable. Highland Glen is impeccably clean and all aspects of the building are in good repair. The food was wonderful. I ate there several times with Dad and enjoyed the good service in the dining room and the food. They have special family activities around holidays. I participated in the Mother’s Day brunch, which was great. There were daily activities to participate in. Dad and I enjoyed sitting in the Grand Room singing along while someone performed songs from Dad’s era. I have fond memories from the time my Dad spent in Highland Glen and highly recommend it to other families.

June 2018

Google

Jan Tolman

Highland Glen personnel have been wonderful to work with. It isn't easy to work with an independent Senior Citizen who doesn't really understand what's happening around her, but everyone at Highland Glen has been so patient and helpful during our transition. Highland Glen is a clean facility with comfortable surroundings and friendly personnel. It's important to find a safe place for our elderly loved ones and Highland Glen has been that for our family.

May 2018

Google

Michael Richardson

Very pleasant place to be, seems well staffed.

March 2018

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David Sigmon

January 2018

Caring

Larry

Highland Glen is my number one. It's beautiful inside. They have their act together. I can't say nothing but good stuff about them right now. My sister-in-law has been there. I visited her there, so I got to spend some time in the building and talk to the people. You can use your own furniture and they have all kinds of little extras there that I liked. Every time I call her during the day and talk to her she's busy doing something. I remember a family that I talked to and everything I heard about it was good. It's nicely set up. My sister-in-law made a comment several times that this was her home, and what made her say that was that she was sleeping in her own bed, she had her dresser, her easy chair, and her loveseat, everything from home. It really felt like she was home.

October 2017

Google

C12gaming

My siblings and I toured about 9 different facilities in Salt Lake and Utah counties and Higland Glen was by far our favorite. The staff has been more than amazing to our mother, who is in the late stages of Alzheimers. The facility is beautiful she has her own room that looks out onto the garden. Our favorite part was that her room opens to big common area and not a hallway.

September 2017

Google

Terese Plant

We have had a great experience with Highland Glen. the staff is so friendly and accomodating. My dad has felt so comfortable there and has been very well taken care of. The food is fabulous and the smells coming out of the kitchen make you feel at home. Highland Glen has brought so much comfort to our family at this difficult time of transition. Id recommend it to anyone.

May 2017

Google

Jacqueline Thomas

Beautiful facility and wonderful staff. Activities Director (Lisa) is awesome. Its nice that one side is assisted living and another side is memory care so the transition, when needed is less stressful. My mother has loved and felt at home there.

March 2017

Caring

Scott Dean

Just a word of commendation to the creators and operators of the Highland Glen Senior Living facility in Highland Utah. We had our father as a resident there until just the middle of March 2017. His stay was short, having passed away peacefully while there. We were, and are, amazed at the care, the thoughtfulness, and the kindnesses that were shown to him and to us while he was a resident in the Memory Unit. Highland Glen recommended a Home Health service – Summit Homehealth – who themselves matched in every way the thoughtfulness and professionalism of their care and service. I can’t say too much how we appreciate them, the entire staff of the facility and their vigilant care and kindness shown to us and to our father.

March 2017

Google

Jeff Jacob

The staff have generally been nice and welcoming to me; they appear to be taking care of my mother as well as can be expected with a dementia patient. My previous experience with Brookdale Senior Living tells me that MBK has done a better job at least in this facility. One area for improvement which I would suggest - a dedicated hospital shuttle. Like all Assisted Living places with legal exposure, they send your family member to the hospital if there is any problem with measured vitals; which is certainly understandable. And ambulance services are obscenely expensive, as with anything where they can render the service BEFORE telling you the cost. Imagine what a value this or any facility could render with a dedicated hospital shuttle. Failing that, an alternative suggestion might be to have the parent company vet local ambulance services and price-shop them, to provide not only a better deal for patients but also to let the services know they either compete or lose.

January 2017

Caring

Cedar Hills

What a wonderful place is Highland Glen. We had the opportunity to move our Mother in a few years ago and she enjoyed her time here until her recent passing. The entire staff is wonderful, thoughtful and helpful and so patient and understanding with those in the assisted care side of the facility.

January 2017

Caring

Cedar Hills

What a wonderful place is Highland Glen. We had the opportunity to move our Mother in a few years ago and she enjoyed her time here until her recent passing. The entire staff is wonderful, thoughtful and helpful and so patient and understanding with those in the assisted care side of the facility.

November 2016

Caring

Cliff

Highland Glen was very nice, but there was no room available. The rooms looked very clean and nice. The person that assisted me during the tour was very knowledgeable. The dining area looked very nice. They had a library and an exercise room.

September 2016

Caring

Happy Visitor

Highland Glen is really beautiful, but it's on a very busy road. It doesn't have the areas where independent people could walk around that much, but the building itself and the apartments are really nice. They're newer and nicer. They had a very full calendar of great activities for the residents, like game nights, music nights, exercise classes, so it seemed like they were always constantly looking to get people's minds and bodies stimulated. I saw a 1-bedroom with a small kitchenette and a nice family room/common area. They're very nice and well-appointed and had high ceilings.

September 2016

Caring

Dm

Highland Glen was a very nice place, and the rooms were very nice, too. The staff was very helpful and accommodating. The place was very clean and very lovely. I liked it very much, and I thought it met all our needs. The layout of the place was fine.

June 2016

Caring

Sharon

When you drive up to Highland Glen it really looks nice and attractive. It’s well landscaped. People were friendly. The staff was very knowledgeable and was trying to help us in every way that they could. I saw a studio room and it was adequate. What I like is that they have a bar and you can get snacks there any time you want it.

June 2016

Caring

Lance

Highland Glen was a new and beautiful facility. It seemed like a really nice, very inviting, and very clean place. It was quiet when we were there but I was impressed just from the presence of the facility. I thought the rooms were very nice. Everything was nice but a little bit more expensive than some of the other places we looked at. It was a place I’d be very comfortable having my father go to.

June 2016

Caring

Kristine

Highland Glen's rooms were very nice, clean, and a good size. We had a great tour. It was a beautiful facility. We saw the dining area, but we did not eat the food. When we were there, most of the people were gone for an activity. They were out of the building, and it was very quiet.

June 2014

Google

Raz Nihyeh

This place is THE very best around. We did our homework first and it paid off. The caring staff, the delicious food, the very approachable and competent administrator John and his team ... it’s the whole package. We couldn’t have asked for a better experience for my father-in-law. It’s clean, modern, and they have such fun activities that include the family too! Many wonderful memories here. Can’t recommend them highly enough! It’s nice to know that there are still facilities and staff around to provide such a loving and homelike stay. Five stars!!