Harvest Home & Inwood Crossing

January 2025

Edna

If you value your loved one's well-being and safety, I strongly urge you not to place them in this facility. I recently moved my loved one to a qualified facility after witnessing years of neglect and substandard care. I am writing this review to ensure others are not misled into entrusting this facility with their loved ones, as they prioritize profit over resident care. For families of color, the challenges are even greater, should your loved one even be accepted into the facility. Over the 6.5 years, my loved one resided here, ensuring basic care was a constant battle. Clothing was frequently misplaced, showers were skipped, meals were missed, and I had to verify medication was being administered as prescribed. Despite my advocacy, issues persisted. Recently, my loved one’s health declined due to improper medication administration. When I raised concerns, the Executive Director informed me that my loved one required a higher level of care and needed to be relocated. This was particularly shocking given that staff frequently assisted other residents with similar needs as my loved one. This appears to be a tactic to deflect responsibility rather than address systemic failures. The facility's leadership has worsened under the current Executive Director, who was hired two years ago. Key issues include: • Inexperienced staff hired to dispense medications and care for residents. • High staff turnover and excessive overtime for remaining staff, leading to burnout and compromised care. • Memory care residents left unsupervised, leading to unsafe conditions such as missed meals and physical altercations. • Critical safety concerns are ignored, including a backed-up sewage line in the kitchen, where food was still being served to residents. • No nurse on-site, with the facility relying on a nurse of record for compliance purposes only. I’ve reported this facility to state agencies, but minimal action has been taken. Deceptive practices and a culture of negligence persist. One alarming incident occurred on December 10, 2024, when another resident struck me during a visit. The staff and another family member witnessed this, yet the Executive Director did not address it. This same resident has pushed another resident to the floor and even choked a staff member, yet the facility failed to take meaningful action. On December 27, 2024, I was informed that my loved one needed to be moved due to an alleged inability to transfer from his wheelchair, despite having done so in my presence just days prior. During the process of relocation, I discovered a full bottle of antibiotics prescribed for my loved one, indicating they had not been administered as directed—a clear example of their negligence. This facility's failure to provide even the most basic level of care places residents at severe risk of harm or worse. I cannot stress enough the urgency of avoiding this facility if you care for the well-being of your loved one. I earnestly pray for the individuals at this facility and the families burdened with countless challenges while trying to care for their loved ones. I ask the Lord to watch over and protect them, and I pray that God will send leadership who genuinely prioritizes people over profit.

September 2023

Rhonda J

This place is TERRIBLE. My mom was there for a month. They were understaffed and most caregivers were untrained on how to take care of memory care residence. The caregivers said they have never been trained. The director, [name removed], lied to me and my family. The caregivers said she also lies to them. They caregivers are overworked. There was one rough caregiver, the regional director said she was not abusive just moved fast with my mom. Please do not take a loved one to this location. Visit it at different times of the day without a scheduled tour. [name removed], the director, her daughter, [name removed], the marketing person put on a show. Go unannounced and go at all different times of the day and night. Terrible place!!! Do not bring a loved one.

June 2023

Google

Leticia Adams

I visited one of my auntie's here in their demetia ward. Everyone was so nice and helpful from the time I walked in the front door, the walk over to the ward, and while I was with Auntie. Her room was clean and her hair was done just like she always liked it. Thank you to the staff and manager team for the amazing changes recently. I'm so glad she is well taken care of and that ya'll love her so well. I'll see you again soon!

June 2023

Amanda Smith

May 2023

Google

Anysia Palmer

This was my first visit as a vendor to the property and everyone was quite helpful! The staff was friendly and attentive.

May 2023

Google

Kehlani Lani

Harvest home is the best place I love love love working here and being apart of there team everyone is so nice and they help me in every way they can

May 2023

Google

Susan Mandujano

I simply love the caregivers and all staff here. As a Hospice nurse I see daily they really care about their residents and their responsibilities to do the right thing the first time. I love going here.

May 2023

Google

Jerry Ratcliff

Wonderful people, clean and homey facility. Would strongly recommend to anyone in need!

October 2022

Y.Jackson

Just started working here and I can honestly say that this is one of the best jobs I have had in a while. The staff is awesome and the work environment is great. Very professional atmosphere.

June 2021

Brenda mcgowen

May 2021

Google

Linda Henson

I was impressed my first visit to the facility and more impressed now that my mother is a resident. It is clean and cheerful. My mom has improved so much under the care and supervision of the team. Instead of laying in bed all day feeling lonely, she is walking in the garden and making friends. They included me in her care decisions. With their help I can spend quality time with my mom. I cant say enough good things. I am very grateful to have found Inwood Crossing. Its a great fit for my mom.

May 2021

JSW

Just wanted to thank Theresa that answers the phone for Harvest Homes. She is the voice of Harvest Homes, always pleasant, and helpful. She goes beyond the ordinary everyday job, she has work ethics. I feel better that my loved one is in Harvest Homes and there is someone that will help, when I have questions.

April 2021

Google

Ryan Gerlich

I met with the executive director and wellness director last week to discuss care options for our patients. The warmth of the building and the care team could be felt as soon as I walked in. Thank you for taking the time to answer questions amd share your building with me!

April 2021

Google

Rene Johnson

My experience with Harvest Home was amazing and the employees are so sweet and always willing to help and take care of my loved one. Always smells good and clean when I have been in there. Would recommend to anyone

March 2021

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Pam Spriggs

February 2021

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Nanette Morrison

Wendy provided my family with a virtual tour of the facility. The facility is very warm and welcoming. Wendy was very informative and professional. I was pleased to learn about their Covid protocol.

February 2021

Google

Oldoiler

The Community Relations Director, Ms.Goodrow at Harvest Home is 1st Class. She is kind, prompt, professional and knows the business.I discussed with her about placing our mother into Harvest Home and as she stated, Ms. Goodrow provided a detailed email with information and pricing the next morning. Our mother requires extreme personal care and Harvest Home is up to that task should your loved one require that level, or any professional level of care would not hesitate to reach out to Ms. Goodrow for any questions or concerns that you may have if you are needing to place a loved one into a caring home.

December 2020

Google

C Smith

I love working for Harvest Home and Inwood Crossing! Its a very cozy environment of managers and families who care about the well-being of our residents!

November 2020

Google

Diane L

We placed my mother with dementia at Harvest Home, after coming out of a Brookdale facility where nothing was ever answered. At Harvest Home, anytime I called management, the phone was answered, or I was given a callback within 5 minutes. And what I said mattered and was addressed in short order. What a difference !!My father finally came out of independent living at age 95 (though he should have been somewhere sooner). We tried to make sure he came to Harvest Home. This was after my mother had passed last fall 9-2019. He recently passed in July-2020, but not from covid-19.Hospice came in and worked seamlessly with the facility. I am satisfied, that our needs as a family were metEveryone must evaluate a facility based on current management. I am very pleased with the director of Harvest Home, and we made bonds with many of the staff during our stay.

November 2020

Google

Georgia Nolan

I have always heard good things about this senior living community. It is not the newest or shiniest penny on the block but always looks nice and homey and very well kept. People at my church say its the best senior living community in Tomball and surrounding villes and burgs because its well-established and the folks there know what they are doing. There is kindness and compassion there and as I get to know more about the staff and managers and families at Harvest Home and Inwood Crossing I completely agree!

November 2020

Google

James Ballard

I selected Inwood Crossing for my mothers memory care. Every staff member I worked with was very competent, helpful, and caring.

July 2020

Google

C Robinson

Best place to work hands down!!!

June 2020

Google

David B.

September 2019

Google

Lamonte Robinson

I absolutely love this place! I recommend to anyone who needs therapy and wants to be comfortable. The staff is so wonderful, so caring and very attentive to when you need something. They've met all of my needs and made me feel right at home. The food is great keeps you on a balanced diet. And they have great activities you can be a part of. The facility is very clean. And if I was you I would most definitely stay here it might be out of the way for some ( I myself am from the west side) but it's most definitely worth it.

May 2019

Google

Keryn Steed

I love working here. It is a wonderful place to be. I am so thankful I am blessed to be working with wonderful sweet Staff.

March 2019

Google

Keryn Steed

I love working here. It is a wonderful place to be. I am so thankful I am blessed to be working with wonderful sweet Staff.

January 2019

Google

Parker Winston

Frienly coworkers and pleasant working environment. Residents always put a smile on my face they treat you like part of their family.

January 2019

Google

Laura Pemberton

My Aunt Velma recently passed away and was the first resident to move in there when it opened. I want to thank all the wonderful aids and nurse's who were so kind and loving and made her last days comfortable. My Aunt was surrounded by loving people when she took her final journey and it was very much appreciated! Thank You.

January 2019

Google

Krystin Hensley

The staff is truly passionate about quality care for the residents. Warm, homey feeling as soon as you walk in!

January 2019

Google

Ashley Mosher

The new team is amazing at both Harvest and Inwood!! A lot of great activities and a new program for the transition from assisted to but memory but still very high functioning! It’s wonderful and very happy people!!

January 2019

Google

Lucy Harvell

Mom has lived for six years in assisted living. She moved to Harvest Home 8 months ago. Her experience has been amazingly better than the Heritage where she lived for the last four years. Harvest Home feels like a small home where everyone is family but the service is of the quality of a much larger facility. I am so glad that we found a place where Mom is taken well care of, encouraged to participate, enjoys the meals, and can have her own personality appreciated. Thank you to the ownership, the management, and to the staff.

September 2018

Google

ashley mosher

The new team is amazing at both Harvest and Inwood!! A lot of great activities and a new program for the transition from assisted to but memory but still very high functioning! Its wonderful and very happy people!!

January 2017

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Ana Santana

August 2015

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Elizabeth Lee

March 2014

Google

Logan Martin