NewForest Estates

May 2023

Google

Tabitha Rodriguez

New Forest Haven is an exceptional place for someone's loved one to live at. My father is always taken care of and looked for. We could not ask for a better team of people. I am notified immediately of any issues and the team goes above and beyond for my fathers needs. The activities they have here are phenomenal. Thank you to the team at New Forest Haven Assistant Living.

February 2023

Google

chris

The staff at this facility (especially Jessica and Misty the MedTechs) are excellent and always give great feedback regarding any issues. Choosing a good place for your loved one is never an easy thing, but Newforest Estates is really top tier. The residents get along great with the staff and are well taken care of.

July 2022

Google

Ana Rodriguez

I was employed their I really enjoyed working with SENIORS I would like to thank Rudy Tovar for bringing me in because he knows I'm good worker and respect others I came from Boerne Morning side so I have experience serving residents.. I would like to give shout to all kitchen staff and servers in the dinning for working with me.. Most thank you to Michael Rivera for being patient with me very outstanding boss I wish he was back. Thank you to Lucy at the front desk who is patient and kind to the residents she deserves 5 stars , I would like to thank Vicky and Dora for helping me in Dining room when I was alone I truly thank you.

May 2022

Google

Vanessa Cervera

I have volunteered many times and have witnessed first hand, The morning staff and the quality of care that they provide is amazing. They go out of their way to care for the residents and make they feel at home and cared for. I do recommend that this is a great assisted living place for our love one's.

May 2022

Google

Michelle Arsate

I've been working with John and appreciated his responsiveness to any questions or concerns I may have. He is very informative, honest and gives helpful advices and resources. His team is friendly ,caring and compassionate. The community is well kept with plenty of activities to support seniors in their aging years. I am grateful for the service you provide to our senior community. Keep up the good work!

December 2020

Google

S Mcbee

Just moved mom in today! Shes got a big smile on her face. The staff is amazing and cant say enough about the specialized treatment by Susan Maddox, Michael Rivera, and Veronica Lopez. They all made a very difficult process so much easier for us. Keep up the good work!!

December 2020

Google

Norma Ramon

My mother has been living here for 6 months. The interaction she has with the staff and residents has helped imrpove her health. Everyone knows her name and treats her like family. I visit her multiple times a week and I always show up unannounced, much to my surprise everyone always seems to be on their A game. In the evenings, Brandie goes above and beyond in her role as concierge. I have seen her helping residents, cleaning the front area, taking food to people and she always offers to help me with things that I bring for mother. Her actions inspired me to write this review. Michael Rivera is a compassionate leader and he has established a team who is worthy of my respect. I recommend newforest to anyone who is looking for dependability and honesty.

December 2020

Google

Luis Quiroz

My name is Luis Quiroz use to work at New Forest Estates couple of years I did housekeeping my boss was sonny James driskell he is a good manager Michael great administrator sylvia was assistant to sonny she was fair and kind hopefully I can return one day God willing.

October 2020

Google

Trish Trish

I am looking for an honest culture and a happy place with amenities in the area, and lot to do. I am at an early retirement age. Also, Im looking for a communicative staff who is looking out for my parents best interests and desires, even if not with them, but instead to find the place they would be most happy and secure.

October 2020

Google

Kysela Jones

Excellent community with an even more exceptional staff! Michael Rivera really runs the place with heart & hard work and it shows. Great sense of comradery & a genuine warmth with the care of the seniors here. Keep up the good work NewForest!

October 2020

Google

Eloy Perales

Ive been visiting this community for several years and Ive always had a positive experience! Its great to see the same friendly faces year after year! Im always greeted outside the door by smiling community residents and staff. Michael, Jane, and Jessica have always been very helpful and take the time to meet with vendors and family members. Keep up the great work NewForest!!

October 2020

Google

Amy Ford

Beautiful, clean facility. Staff are first class. Friendly, helpful, caring. Michael Rivera is amazing. Prompt and helpful. Thank you!

September 2020

Google

Daniel Spaulding

Me and my wife have been living at New forest estates for a little over two months at this point. I worked closely with Susan and Michael before moving in and they were thorough, caring and committed. All of the promises they made me regarding the services they offer, the flavorful food, the friendly residents and their commitment to the residents have been kept. Michael keeps an open door all day long so I go visit with him, talk to him about anything and he never rushes me. My wife and I are thankful to Susan and her team, they make us feel cared for. a very different feeling from where we were living before that claimed to care for their veterans. Most of the men here are veterans like me and I like that because we share stories and drink at the happy hours. Best of all They let me move in with my dogs in a apartment that is a couple of steps away from the court yard. Thanks for treating us well and for keeping your word. I recommend this place to all my friends and some have already moved in here. This is home until the end.

August 2020

Facebook

Arturo Martinez

everything is a wonderful place to live the golden years of your life

August 2020

Google

Jesus Zamora

I just started working at New Forest a week a go as Executive Chef and I can tell you they have one of best management team that any other community in San Antonio. Proud to work with them.

June 2020

Google

Natalie Guevara

I love this community! Michael, Susan and Karolina are amazing and so helpful. They provide excellent service and care to each of their residents. Michael is a hands on executive director and is always doing stuff to make the community better for residents and staff.

June 2020

Google

Frances Flores

I visited this facility last Summer and still on my mind. It is a lovely community that has a lot of charm. It is not a fancy place by any means, but it is so warm and welcoming that it does make you feel comfortable. I looked at apartments, which are not bad at all. Of course, the renovated ones look much nicer. I noticed they had a big pool party with food and music, which was nice to see everyone having so much fun. This is the place I would like to go when I retire.

May 2020

Google

Dee Flores

Ive visited the facility several times. Each time Ive left feeling the warmth and compassion from the staff. The facility is beautiful and the residents seem to be very happy.I recommend New Forest Estates for the next level of care for your loved ones needing independent or assisted living.

May 2020

Facebook

Steven Molina

My grandmother is a new resident here and had an emergency around 1:30 am. After speaking with her, I called the front desk and was greeted by DMario. I informed him of the situation and he assured me hed check on my grandmother immediately. I returned a call to my grandmother and within a minute of my previous call DMario was at her door. He was courteous and very professional in helping her remedy her issue. He told me that hed monitor her throughout the night and would inform me at his shifts end with an update. At 6 am he called me and relayed all the necessary information about the rest of her night. On behalf of myself, my grandmother and my family, I thank DMario for his outstanding work and dedication to the residents.

April 2020

Google

Scoob 210

My grandmother is a new resident here and had an emergency around 1:30 am. After speaking with her, I called the front desk and was greeted by DMario. I informed him of the situation and he assured me hed check on my grandmother immediately. I returned a call to my grandmother and within a minute of my previous call DMario was at her door. He was courteous and very professional in helping her remedy her issue. He told me that hed monitor her throughout the night and would inform me at his shifts end with an update. At 6 am he called me and relayed all the necessary information about the rest of her night. On behalf of myself, my grandmother and my family, I thank DMario for his outstanding work and dedication to the residents.

April 2020

Google

Luis Quiroz

My name is Luis Quiroz use to work for New Forest Estates 2 years is a good place to work and live my managers Sylvia and Sonny James Driskell are professional and treat employees with respect I recommend people to work for New Forest Estates.

April 2020

Google

Cindy Armstrong

Even before my parents got there, Susan Maddox had been helpful with answering our questions, showing us around, and explaining everything to us. The director Michael Rivera was also involved from the beginning, helping to clarify services and amenities, and also taking the time to show us around and accomodating our parents unique needs. He has continued to be involved with helping my parents and our family adjust in every way possible. All of the staff working for New Forest--front desk receptionists, dining room staff, etc, have been very pleasant and accomodating as well; they all appear to have a genuine concern for my parents safety and well being. Other agency professionals from Amada, Legacy and N&J, that work closely with the facility and have offices there have gone out of their way to help us in every way possible. The communication has remained consistent, the facility is clean and peaceful, and I am constantly reassured by everyone that my parents are doing well and getting what they need. Any concerns or questions have been addressed with patience and professionalism every time. Highly recommended 🙂

November 2019

Google

Luis Quiroz

I work here for a year is a good place to work and live i love it there I recommend all of the people to live there my boss is Mr Sonny the food is awesome too

July 2019

Google

Rick Stockton

We have provided personal care for dozens of residents at Newforest and am always impressed with the smiling resident faces. They are always very social and seem to enjoy their home. I hear positive comments all the time during our interactions. The staff is very caring and always looking for ways to improve their service. They truly value the positive feedback.

May 2019

Facebook

Daniel Spaulding

Me and my wife have been living at New forest estates for a little over two months at this point. I worked closely with Susan and Michael before moving in and they were thorough, caring and committed. All of the promises they made me regarding the services they offer, the flavorful food, the friendly residents and their commitment to the residents have been kept. Michael keeps an open door all day long so I go visit with him, talk to him about anything and he never rushes me. My wife and I are thankful to Susan and her team, they make us feel cared for. a very different feeling from where we were living before that claimed to care for their veterans. Most of the men here are veterans like me and I like that because we share stories and drink at the happy hours. Best of all They let me move in with my dogs in a apartment that is a couple of steps away from the court yard. Thanks for treating us well and for keeping your word. I recommend this place to all my friends and some have already moved in here. This is home until the end.

April 2019

Facebook

Lori Sposito

Great place!! Different levels of living and care for each resident pending on their needs!!

April 2019

Facebook

Michael A. Rivera

I have just over 5 years with NewForest Estates and I am honored to be part of such a phenomenal team. From the owner to the care staff, the vice president to the concierges, there is a robust sense of benevolence. While each community operates on their own, the level of support we receive from the Pacifica Senior Living is paramount. Thank you Jackie Bobbitt & Lucy Woolsey for your unwaivering support and belief in me.

January 2019

Google

Ashley Howard

I worked at Newforest Estates as a concierge. It was a very rewarding experience! I became very attached to the residents, their families and pets. I actually enjoyed going to work. I will never forget the memories, the great conversations and the lessons Ive learned at my time at Newforest Estates. 🙂

September 2018

Google

T Benke

We first met Michael A. Rivera while touring NewForest Estates in October 2016. What jumped out at you when we met Michael was his enthusiasm and energy. He seemed to know every resident on a first name basis. They brightened up when they saw him, always ready to tease and encourage him as much as he encourages them!! He truly loves his job and loves the residents. Im very pleased to work with Michael. He has helped us most recently in picking a rehab facility for my mother after a fall. I can trust him and his judgement.

April 2018

Google

Jodi Cannon

I felt blessed to find New Forest for my mom and I still do. It is a happy, homey, safe and welcoming environment and my mom feels content and peaceful for the first time in many years. She has only been there for a few weeks in the independent living, she is adjusting very well and the staff has met every need she has had.