Orchard Park at Victory Lakes

June 2026

Jeanine Price

I cannot say enough good things about Orchard Park Memory Care Facility. The staff are very professional and keeps us informed, especially Karina, Med Tech. They display so much compassion for their residents, and we could not have found a safer and a more pleasant staff. Thank you for taking care of Mom.

July 2025

Mike Pittman

I observe and acknowledge the below Reviews, yet in late 2024-April, 2025, my family had very mixed rates and observation due to much change and exchanging within management and care providers coming and going. there were "VERY SERIOUS," and to the point possible neglect, with different staff members, towards both the residence and between the staffing. Because of our family member being in the latter stages of her life, we simply just didn't have the time nor efforts remaining to allow for what was being stated as being worked on major problems and concerns. I did have many, many conversations and texts and many videos shared with from the highest levels of management, and supervisors, with always the same replies, "We know we have big problems, and we are working hard on them." Needless to state, after three very strong probable continuous months of trying to maintain understanding and hopes of better provided care needs and needing for our family loved one, as a family we decided we must take different action at once to get our loved one out of the damagers being performed by the staff and with the continued allowances of what seemed to be multiple issues, e.i. alot of same family members who had already formed a bond of their own, buddy system reactions between different groupings of staffing, and staff against new management and even corporate policies, workers and provided interventions from corporate management. There was reported assaults between staff members, as well as, no where close to proper and right care providers who were trained and observed to be caring and patient with the memory care residence and their families. a battle as to who will be the over comers between bad staff and poor management being allowed to continue onward, for different reasons and reasonings, very possible to be individuals who either were related or long term buddies. With these factors taking place, there just wasn't enough good care let alone great care being provided to and for the very reason and reasonings why we would allow any more time to pass for our loved one, before removing her to a better place and care providing facility. In which we were able to locate and now I am so pleased and happy that we made this decision for our family and our beloved one. Our prayers and hopes are that with this facility being one of the no insurance accepted places and placements for long term care and assistance living and within the memory care divided department, that for all purposes, better all around changes happen for the bettering for those who have entrusted their beloved ones within the care of such a mixed up and hurtful and harmful lasting end of life experience that shall remain forever with those who have entrusted such an important care to be taking place. Please do note: There were a few greater care-providers and the enrollment manager, and other different department managers were also good at what they done. P.S. In my acknowledged opinion alone and only, it was like so much of what we now experience within many different areas of life; "Because of how wrong and corrupted things have become, those who truly desire to do good and achieve at great heights and above average good and properly, are held back and even dismissed because of the greater amount of allowed continuation of problems due to buddy systems and family & friends allowed influences and influencers.

January 2025

STEVE YOCUM

The process for my mother from apt-hospital-to Orchard Park was an over 4 month event. The experience was mind blowing, and through it all, Stephanie Stitt was there with answers, and support. She has helped me and much as helping my mother adjust to the idea of Asst. Living and starting a new chapter to her life. Stephanie's professionalism and her humor help get past some bumps in the process. I can not say enough about her help. The staff are all very nice, and always helpful to my mother when needed, and to me as I moved everything in. The Chef Tylor's meals are approved by my mother, and says a lot to me. He is often out and talks to the residents, and seems to take extra pride in the quality and taste of the food/meals. Mom's eating has not been an issue at all. Reception staff, always helpful and have answered more than just a casual request. They are friendly and fun to greet when I visit. Monique and the medical side of the stay have been responsive and take time to explain what this side of the care will be and future will be if/whn needed. The care giver aids are all friendly and ready to help. They do even more than asked at times and keep things moveing along. We have had a couple "real needs" by them , nothing emergency, but extra need of assistance for mom. The cleaning staff/laundry is done , with some getting organized with mom and the day it happens, but simply was a new system for my mother and getting use to what to do and when. Overall, it was an adjustment and new situation for my mother and the family, it all has worked out well and she seems happy, so we are all happy.

October 2024

Google

Randall Kilpatrick

Very secure, and smooth access in and out of the building. Front desk and everyone are very nice.

September 2024

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A Edmo

June 2024

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Jennifer Hall

Not to busy. Lots of attention to residents

April 2024

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Jacob Hudson

Orchard Park is a wonderful community & always so well maintained & clean. Management staff is great & always there to help with any questions we have. 10/10

February 2024

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Riley Klima

January 2024

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Jennifer Gilliam

Stephanie Stitt helped when I called for information for my father. Unfortunately, you all don't take Medicaid so he cannot go there. If we could, we would though!

January 2024

Kathy McGuire

Wonderful staff and excellent management

November 2023

Google

Tiarra Anthony

This location is amazing the staff is very friendly and treat the residents like family I'd recommend this place to others.

October 2023

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Trinity Rife

Every time I go there, they are always so nice and welcoming.

September 2023

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Jessica Almanza

Wonderful community! Such a friendly warm atmosphere. Lots of fun activities to keep the residents active and the food is amazing.

September 2023

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Hailey Ribaud

Orchard Park is a great community, my family and I loved it!

August 2023

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Stephanie Stitt

July 2023

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Alexander Nation jr

orchard park is nice place for anyone's parents. The workers do an amazing job caring for the residents, couldn't be happier with the care they provide

July 2023

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Arben Hajderlli

June 2023

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Jerry Boy Garcia

June 2023

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Robert McCracken

Just loved the atmosphere and the staff were so welcoming. The building was cleaning and I liked that it was all on one floor. No stairs or elevators.

June 2023

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Nancy Shiller

Sadly, my mother needed additional care, so she had to leave Orchard Park after two years. Would I move her there again? You bet! In a heartbeat! Thank you Tyler, Monique, and staff for making her stay there a home. I truly appreciate all of you!!!

June 2023

Google

Kyle Carson

Orchard Park has been great to me and my family. The staff is always welcoming and the building is well maintained. -kyle carson

May 2023

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Beverly Parrish

We ended up not needing to move my mom to Orchard Park after all, but I'll have to say that the professionalism and courtesy of the staff with whom we interacted throughout the process was superb.

May 2023

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stivi Mema

The faculty is always nice and clean. The manager are great and always work with the family's and workers. Anytime I need help I just reach out to Jaleigh and she gets everything sorted out

April 2023

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Helen Webb

I love the place..Great employees and just overall a Beautiful place for your love ones.!!!

April 2023

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Marquel Mungin

March 2023

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Eltina Hajderlli

January 2023

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Dylan Jessup

This community was well maintained/clean & staff is very friendly. Stephanie helped with all my questions & made this experience worth while.

December 2022

Google

Ahud

This place is amazing! I toured several communities in the area to find the best fit for my dad and Orchard Park was by far our favorite. Staff are super friendly and the facility is clean and well managed. Thank you to the staff for the kindness you show to your residents.

November 2022

Google

Ashley Wilds

I love this community. So clean and friendly. Would recommend to everyone. My grandfather has been taken good care of and loves the food and activities they provide. Cannot thank them enough for taking good care of my family.

November 2022

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Monique Valderromas

November 2022

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Zachary Boyer

This community was extremely impressive. The staff was friendly & building very clean. Residents look happy & healthy & Stephanie helped answer all of my questions. They have multiple activities for the residents to partake in throughout the day & an extensive menu to choose from for meals.

September 2022

Dan

Nice place, but poorly run. Service does not meet expectations; lots of promises, but no follow-through….. Food is mediocre at best. Have Comcast cable TV, but no way to get HD reception……seriously?!?

April 2022

Google

Tyler Wilds

This is a beautiful building and property with everything so convenient. The staff are very nice and helpful.

March 2022

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Randi Watson

January 2022

Steve Owens

While being at Orchard Park for just 6 months, my Mother fell, was Life Flighted to UTMB Galveston, and died 3 days later; I blame Orchard Park for not preventing it! Orchard knew my Mother was a fall risk, and they left her unattended. When they found my Mother, laying on the floor in an activity room, they said she was "laying in a pool of blood" and "unresponsive". On my visits to see Mom, I would often note the "caretakers" sitting in groups visiting with one another. Orchard employees are not supervised, and as a result, are often not attending to the residents' needs. PLEASE DO NOT RISK YOUR LOVE ONE'S LIFE.

December 2021

Google

Sminy Jaison

October 2021

Brandy K

It has been an honor to work at Orchard Parks at Victory Lakes Assisted Living and Memory Care Facility. The time that I have worked here it has been nothing but wonderful!! I have enjoyed every moment at Orchard Parks starting as a Care-Partner working my way up to Concierge. Every day was different and exciting, never a dull moment! I will truly miss everyone there. Thank you everyone for all the memories. I will cherish them all.

August 2021

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angelia mcgowan

Im a hospice aide go in 3 times a week . Inlove this place very clean

August 2021

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chuck cisneros

Where do I begin my praise!? I helped my Grandmother move to Orchard Park about a year ago. Since she moved there shes like a new person! She tells me all the time how much she loves it there, and how well they take care of her. They truly go above and beyond every day for my grandma. Couldnt be happier!

August 2021

Google

Kay Kerr

Although my Mom was at Orchard Park at Victory Lakes for only a short period, we were very pleased with the care! It was definitely the best place for Mom to take care of all of her memory care needs! The staff was outstanding! I wish Mom was still with us living a happy life at Orchard Park!

June 2021

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House Jesus

One Years ago, was about to move out my parents that place, then I met Chef Edmond his cook is amazing remind my parents and I the good time we traveled Monaco, hes the only reason my parents still there, very polite and respectful.

April 2021

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Giovanna Grasso

A really nice, clean and beautiful building and the management team really goes above and beyond for its residents. Im happy that such a great option for assisted living and memory care is available in our community.

April 2021

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patrick green

Having moved from California to Texas I began a job search and I found Orchrd Park at Victory Lakes..I was so impressed with the leadership, staff and residents.The family feel of the property to the staff interaction with residents and approach to care is fantastic.I have recommended Victory Parks at Victory Lakes to friends in the Houston area.

April 2021

Google

Susan Dittman Culver

I have done a monthly musical performance at Orchard Park for awhile now, and they are the best! The staff is awesome, and the residents are so glad to see me, and I always feel welcome! Great bunch of folks and very careful about social distancing and keeping everyone safe. Thank you Kristi Baltunis, you are great~

March 2021

Facebook

Cindee Karns

The move-in process is hard on everyone, but everyone at Victory Lake has made it pretty darn easy for mom and for the family. The staff is super helpful and moms room is fantastic. Two thumbs up!

December 2020

Google

Sandra Schroeder

My husband was only there a short time. I felt he was very well cared for. All the staff is friendly and concerned about the residents wellbeing. Very clean and cheerful.

November 2020

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Sheila Heflin

November 2020

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Gwen Baillargeon

My husband and I moved his mother to Orchard Park at Victory Lakes in August. This was a difficult move, and we were not sure whether the Assisted Living or Memory Care area would be a better fit. The staff have helped us make difficult decisions and transitions, and have been gracious, helpful and kind every step of the way. Cameron, the director, has been available to us without fail and has helped us get everything set up and comfortable for my mother-in-law. We have interacted with several of the staff members--and have nothing but positive things to say. Teresa has even given us her personal cell number and instructed us to call anytime we need help with anything. This has given us the peace of mind that we so desperately needed during this difficult transition. The facility is bright, clean and cheerful and has plenty of space for walking and getting activity as needed. One added bonus is that our personal physician from UTMB is able to give care to my mother-in-law at Orchard Park. We definitely recommend Orchard Park.

October 2020

Google

Angela Sparks

Beautiful place were you can have peace of mind knowing your loved ones are being taken care of.

October 2020

Google

Steve and Kristi Baltunis

My husband and I have performed musically at Orchard Park at Victory Lakes since the community opened 6 years ago. Now as an employee, I have seen first-hand and behind the scenes how much the management team and staff go above and beyond. We care about the residents and want to provide a safe, fun and caring community.

September 2020

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Cameron uhlir

September 2020

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C Welsh

Although our stay was brief, I have to say that everyone there at Orchard Park did an outstanding job! My Joey was fighting a battle much tougher than had been expected but I will say that the staff there did everything they could to make sure that the time that he had left was the best that it could be. Jill, Yoko and Beverly were so very attentive that they made me feel like they were family helping us to cope with everything. I would definitely recommend Orchard Park at Victory Lakes as a great place to have senior family member stay when assistance is needed.

September 2020

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Pauline Poff

July 2019

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Delta Lee McDonald 1

May 2019

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Theodore Williams Jr

It looks and smells nice!!!!

April 2019

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Kerry Neas

I have read other reviews for Orchard Park and feel some of them are very unfair. Every place has problems and they are not always the fault of the staff or administrators. I give them 5 starts because whenever I complain about anything, they are always willing to go to any length to make a situation better. There is such a thing as constructive criticism (which they take very well) and just bashing hard working people. Some residents do not WANT to come out of their rooms and they cannot be forced. We need to be there for our elderly relatives to be a bridge whenever there is a problem or misunderstanding. Don't wait until you are angry or (FIRED?) to bring a problem to the staff. My Mom has been there for 9 months and she is well taken care of. If there is any kind of problem, we address it right away and work it out together. There are no perfect places and we would all keep our relatives at home with us if possible. But since it isn't we really appreciate Orchard Park Assisted Living in Victory Lakes.

April 2019

Google

Sean Mahaffey

To be upfront about my review, I am a private contractor who works at the facility. In total I service, or have serviced about 2 dozen similar facilities. Orchard Park is hands down the cleanest, and has the most caring staff of any that I’ve seen. Care givers are patient and kind to residents regardless of the situation. Every employee from the top management to the janitorial staff are mindful and caring and know all the residents names. The kitchen is kept clean, and great care is given to even the smallest details in food preparation. All one would have to do is walk thru the halls of Orchard Park to see how happy the residents are. They must be doing something right!

April 2019

Google

Sandra Boyle

Our mother has lived at Orchard Park Victory Lakes for 2 years. The facility is clean and comfortable. My mother always has a smile on her face. When she first moved in, she was constantly on the go with activities! As her needs changed, she continued to participate in music activities, holiday parties and church services. She visits the on- site beauty parlor weekly. I visit my mother three to five times weekly and the staff is always friendly and caring. No matter where you go, it's important for the family to stay involved and participate in the care of their loved one. I recommend Orchard Park!

September 2018

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Cindy Martinez

OPatVL IS A COMMUNITY FILLED WITH LOVE, RESPECT AND COMPASSION FOR ALL RESIDENTS.

April 2018

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Jackie Childs-Rogers

March 2018

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Sabrina Smith

November 2017

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Rachel Unverzagt

My mother lives in Memory Care and she loves it! I have gone from her completely depending on me to help her to decide what she wants to eat to that she is now able to make day to day decisions. She actually told me yesterday that she was glad I came to visit, but she has plans with her friend. She is late moderate stage Alzheimer's!

September 2017

Facebook

Alecya Gallaway

It is a very difficult decision to place your loved one in memory care and not every resident will take to managed care well. It takes time for them to adjust but after they have and you see the facility creating a community where they have people who care and treat them with respect and gentle care you know you have made the right decision. I am so happy we chose Orchard Park after visiting 11 different facilities. The staff and administration is always there to help guide you through any difficult times. Sometimes 5 Stars is not enough.

August 2017

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Jill Brabandt

I love the smiles and happy ? faces I get eveytime I walk into Memory Care in the morning for work. My residents are always there to greet me with a hug and smile. We have a friendly and caring staff that love ? taking care of our residents everyday. Our activity programs are fun and exciting daily and keep our residents busy and happy. Thanks Orchard Park Staff and our wonderful families for making it a great place to come to work at everyday.

August 2017

Facebook

Alice White

Kudos to the wait staff. They really give their all. Lots of energy, pleasant, very caring, and empathetic. I moved in May and having lived in various other retirement communities, I find Orchard Park a delightful place to live. The Activity program is engaging and the director is very enthusiastic. Three cheers!

December 2015

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Elise Mace

November 2015

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Jay Francis

It's a tough decision to give a place 5 stars. There are always those little glitches that need fine tuning or correction. But having thought about it, one can only expect that, if a problem occurs, it is handled professionally and quickly. And with that in mind, I am happy to give Orchard Park five stars. My mother's quality of life there is very good. We are coming up on a one year anniversary of residence there. And because her quality of life is good, there is less stress on me as her son. The staff is attentive and supportive. And friendly. The activities director is spectacular. At its best, any assisted living community is not fun. At its best, it can aspire to come as close to a cruise ship experience as possible. That is what one hopes for. My mother's room is very nice. We opted for a two bedroom in order to assure that she would have a comfortable space for her sofa, clothes, furniture, etc. Mom was not a collector. So we didn't have to deal with a lot of stuff to move. But still, it is nicer to have a larger square footage, resulting in the second room becoming her TV and visitor's room. The refrigerator is a full size. The cabinets are ample for most anyone's storage needs. Each room also has a microwave. If there is any negative, it would be that there are times when I come into her room and there is an odor of raw sewage. I think it is probably in the pipes that run under all of the rooms, such that gases are emanating from the shower drains. We have addressed it by pouring chlorine bleach down the drain. And it seems to go away when we run the air conditioner and its fan. The food. The food is perfectly fine. It is so hard to please a large group. One person will say the food is too spicy. Another will say it is too bland. Or too hard to cut. Etc. etc. etc. In my opinion, they are doing a very fine job of compromise in the food department. And should one not be interested in the meal of the day, one can specify a hamburger, salad or sandwich. My mother says the biscuits for breakfast are especially good. I especially like that it is a one story complex. No elevators. No stairs. That is a good thing. Security is good. The front doors are locked in the evening and a security code or guard contact is required. There was one issue of something missing. But it was immediately addressed and resolved at the highest level. So my compliments and respect go to the management team for tackling this so efficiently. The library area is very nice. There are lots of activities throughout the week. And even some excursions planned on a regular basis. An evening cruise. A trip to Walmart. A trip to Kroger. Stuff like that. The wi-fi for visitors is excellent. I never have a problem getting a good connection on my iPad. There are computers for the use of the residents though I have yet to see anyone using them. I would not hesitate to recommend this place to anyone. And if you are considering a move here, please feel free to contact me.

May 2015

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Toni Lucario Ford

Love this place...good place for any family member. .

November 2014

Google

Matt Johnson

What a great community!

June 2014

Facebook

Deborah Martin

Great place for memory care / Alzheimer's residents and assisted living seniors. My mom is in memory care here.