Presbyterian Village North

August 2026

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Megan Brunson

Outstanding care team! Advocated for my mother-in law to get her correctly placed and have not stopped shining.Love them!

June 2026

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Dean Ramsey

PVN is outstanding. Friendly living staff give us confidence that our sister is well cared for 24/7.

June 2026

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Hadassah Ruvimbo Moyana

June 2026

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Esther dhliwayo

June 2026

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Geo Spur

June 2026

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Martha Waweru

May 2026

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Carolyn Bornfleth

May 2026

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Jeff Spear

Very nice place

May 2026

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Denise Pickett

Husband has to wait and wait to get his pain medication at night. Why isn't it scheduled?

May 2026

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Charlotte Peterson

May 2026

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Lois Parrott

Wonderful visit! LOVELY PEOPLE!!

April 2026

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David Lamasters

Krysten Creen did an excellent job of showing us two different stand alone homes at the facility. We were impressed with the floorplans as this was the type of home we were looking for. She was patient and did a great job of answering our questions and providing information about applying for the waiting list. Good work!

March 2026

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Maurice

March 2026

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Skyler Alcoser

I had a great experience with the staff at The Healthcare Resort of Plano. The medication aides here are truly attentive, knowledgeable, and compassionate. Lori Maldonado really stood out”she is patient, kind, and very professional. You can tell she genuinely cares about the residents and takes pride in making sure medications are handled safely and on time. It makes a huge difference knowing your loved ones are in good hands. Highly recommend this facility for the level of care and dedication their staff provides!

March 2026

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fazalunnisa mohammed

Wat an amazing place

March 2026

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Michael Adams

PVN and all their support allow me to sleep well at night knowing my mother is well taken care of and surrounded by loving and supportive professionals and friends. My parents moved into a lovely IL Patio home in November of 2024 after transitioning from their long time home in Melissa. Although my father passed away just 2 months after their move, my mother continued in their patio home for another year. After several hospital and TRC rehab visits, we all agreed that it was time for the move to AL and Joyce Hall. In March of 2026 my mom moved into her cute 1 bedroom apartment with all the support and care she needs. From day one, I have only had wonderful and positive experiences with the PVN staff, options, facilities, resources, and services. I feel a sincere and strong connection with everyone on the campus and I know my mother is in loving and caring hands. The Serenity Prayer teaches us accept the things we cannot change, courage to change the things we can and wisdom to know the difference. I feel so fortunate for the serenity, courage and wisdom we all had when we chose PVN as our mother’s new home. The PVN community will never replace our family, but I honestly feel we have just expanded our extended family to include PVN as we join efforts to support my mother and provide her with an excellent and comfortable quality of life. Thank you PVN! Dr. Michael Adams Son of Nancy Adams

March 2026

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Jerry W. Averyt

Everyone was very nice, friendly, and helpful!

March 2026

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Carol Grabow

The staff is warm and welcoming. I did not like the light blue paint by the doorways. If it needs to be blue it should be a lighter blue. I am sure the new flooring will make a big difference.

March 2026

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sara stultz

February 2026

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Thomas Standlee

My wife and I have only praises for Presbyterian Village North. Plenty of activities including entertainment in our large auditorium. There are patio homes as well as apartments. My wife and live in a spacious 2 bedroom apartment in The Villas.

January 2026

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Linda Coleman

December 2025

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Robbie Peppers

The receptionist were warm and friendly. The facility was spotless

December 2025

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M G

Independent Living is great! My dads lived in Hawthorne for 2 years & I still smile every time I visit. Love his friends, the activities, the food & of course the people who work there & the new buildings & facilities. The grounds, Walking path, Dog park, putting green, work out area that rivals health clubs w a wonderful pool. Check it out 🙂

November 2025

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Ed Johnson

Amazing

November 2025

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Ed Johnson

November 2025

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Debbie Burton

October 2025

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Kathi Turner

October 2025

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Sharai Lewis

Was visiting my friend for her birthday. Normally things run smoothly but today her bathroom had backed up and it seemed it was no urgency to unclog it. No bueno

August 2025

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michelle heller

This is the best place I would ever go to or recommend anyone to go to. The staff is outstanding, professional, and the food is first rate! There are so many amenities including the fabulous workout room and the wonderful therapists that will make your stay here a memorable one and keep you from wanting to go home!

July 2025

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BunBun Rich

They took excellent care of my mom! Thank you nurse Terry and all the other great nurses and staff!

April 2025

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Rahul Gujral

My father has dementia and is a resident in the Terraces Unit of PVN. Let's start with the good. Sales process and the 2 ladies leading it is professional and not high pressure. The facilities are great. The residents rooms and bathrooms are private and spacious with high quality buildouts, nice outdoor areas, good athletic facilities. The food is good. I've noticed generally high quality, tasty food getting served. The staff means well. I don't doubt the sincerity of the staff wanting to help improve the quality of life of the residents whether that means providing engaging activities or live music in the common areas, get them medical care when needed, speak to them encouragingly when they need to be re-guided. The issues I ran into require a little bit of context. My father is averse to getting help on showers. The PVN nurse suggested we look into getting some meds to help on shower days and get some external extra help to provide showers for him. While I wasn't happy to pay for extra help, given the high cost of PVN I thought the request was presented in a professional manner. The issues come in with a lack of professional approach to medical management and follow-up. I consider these issues significant enough to ding PVN down to 2 stars. My father's doctor agreed that some medicines could help make shower days a little easier and that it was important for him to stay clean on a regular basis. The problem is that now, despite this being the PVN staff's idea, they are unable to get the medicines to my dad on the morning's of the shower days. They have missed this 3 out of the last 4 shower days, which then makes the task of giving showers a monumental task. It would seem that this would be easy to address given that they claim to give him his other medicines, but the one medicine that was introduced - effectively at their request - is something they seem unable or unwilling to give him. I have called numerous times and can get an answer about 50% of the time. I have sent 4 emails on this topic to the Head Nurse & her assistant and have a 0% response rate thus far. In my mind this boils down to poor leadership. I have no way of communicating with the senior leaders of PVN to get these issues addressed. The nurses ignore my emails, and worse, deny my father the access to right medicines, at the right time, that will improve his and his fellow residents quality of life. it is my belief that PVN needs to fundamentally transform the culture and leadership of their organization. They are currently falling far short of their mission.

November 2024

Google

Susan Barbee

WOW - this facility and its staff go above and beyond in the care of their residents at Joyce Hall where my mother is. Whenever we have a request or question, the staff are quick to respond and have a wonderful and caring attitude which I can't thank them enough for! I'm amazed at how happy the residents and staff are due to the exceptional atmosphere which is created there. There are so many fun activities planned every day by the outstanding entertainment director. The food is delicious and the decor is top notch and personable. Our family made the right choice in selecting this facility for our mother and we highly recommend it!

November 2024

Google

Mark Barbee

This place is amazing - the staff and residents are happy to be there which says a lot. There are so many activites planned and it's a fun place to be for the residents. The staff are very caring and treat you like a family member. The food is delicious and the decor is beautiful and feels like a home. HIghly recommend this place for your family member!

August 2024

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cck Paul

This place is beautiful, and I am bringing my mother here next week. A very special thanks to Marc Mallory, the Residential Sales Counselor, for his quick responses and expertise of this community. He is very responsive and helpful. Outstanding service Marc! Thank you- Doug

July 2024

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Britt Nelson

Caring attitudes evident. Clean and well maintained

July 2024

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Kimberly Caldwell

Beautiful community with wonderful staff. I teach gardening in memory care floor. Residents are lovely!

July 2024

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Opel Chappell

April 2024

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Susan deLarios

I have lived her in independent living for 3 years. The amenities, service, staff, grounds are outstanding. It is the best decision I have made.

April 2024

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Robert Thomas

Mom has been in assisted-living at Presbyterian Village, North since breaking her hip three months ago. The rehab phase was very comprehensive and got her back to her baseline. Mom felt much safer at Presbyterian Village, North and decided to stay rather than return to her condo. The staff are very kind to the residents and take good care of them. Housekeeping, laundry, and meals are all taken care of. Daily activities keep the residents active and engaged.

January 2024

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GENA CANNON

We love your campus and dining room now serving Wine and Beer!

November 2023

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juliette koue

The visit time was a great work experience at the Presbyterian Village North. Good workers, Communication, Equally, Safety precautions purposes etc..,

November 2023

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Lori Hill

Picking up a good friend who has lived here for years. Great place. Well maintained and a real community feeling.

November 2023

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Scott Harris

October 2023

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Rosemarie Zuniga

physical therapist was very nice and brought Mrs Davis some small weights so she could exercise. Nurse / Tech was excellent on how she handled Mrs Davis and adjusted her in bed

October 2023

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Joe Meyer

September 2023

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A Petering

Sign in requires phone number. For safety reason which is understandable. They will send you texts after you visit asking for a survey. Not really pleased about that. Hopefully that’s the last time they send texts.

August 2023

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Ann Foster

My experience at PVN’s rehab facility was extremely positive!

July 2023

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Kiara Taylor

The SW anabel is amazing! She was knowledgeable and made me feel apart of what was best for my grandma. You should feel comfortable bringing your loved one here. She followed up with me timely. She made the process stress free

July 2023

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Paula Jones

I just want to say thank you to all the hard work the staff puts into taking care of your loved one. I’ve met several of the staff on the leader ship team and they’ve been nothing but professional. I highly recommend PVN.!

May 2023

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Amy Matthews

Beautiful community, excellent leadership team, friendly, and knowledgeable supportive staff...

May 2023

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Aurora Bassham

Ive heard its such a beautiful community, that the leadership team is in tip-top shape! Of course there will be negative reviews, but the CEO reads and takes all accounts negative and positive reviews into consideration for future growth to improve the community.

May 2023

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Treatment Coordinator

Beautiful, well landscaped community! Extremely friendly staff and a very strong leadership team!

April 2023

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Caroline Grevelle

As the live-in guest of an 82 yo Transitional Rehabilitation Center patient, I am very satisfied with the staff and dedicated PTs and OTs. Besides the sometimes long delays in nurse's aides responses to the patient's pushing the call button, my BIGGEST complaints are: (1) Medicare determines the number of therapy minutes, NOT the PT and OT therapists, and (2) Medicare determines the discharge date, even when people at PVN who have interacted with the patient, THINK she would improve her balance with more physical therapy. Medicare denied her appeal.

January 2023

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Jo Jo

Really pleased with Marshall in the Security department. In the hustle and bustle, he took time to call me back with my important question. Upstanding and outstanding security.

May 2022

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Joseph K

Community living in a comfortable setting with excellent support staff

August 2021

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Mr. Make it happen

Great place to relax and grow old gracefully

June 2021

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D Largent

I am a chaplain at another senior living facility. One of my parishioners is in rehab at this place. She is receiving excellent care. The rehab is sensitive to her level of comfort, but incrementally challenging her. Everything is clean. Staff are pleasant.

January 2020

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Lois Harcon

No aquatic therapy!! False advertisement to have aquatic therapy 6 weeks of training but not focused on my rehab! Very disappointed in the 3-11 staff. Had to wait long times for pain pills.

November 2019

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Lich Duong

Great place with kind staff

June 2019

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Melony Whitlock

June 2019

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Asencion Sosa Jr

March 2019

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eric aaron

November 2018

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Margaret King

My experience at PVN started after 48 hours in another facility. When I arrived at PVN, I was taken to my room and immediately felt at home. It was spacious, clean, and comfortable. Within the first hour or two I was visited by various staff who explained their responsibilities, and encouraged me to call if I had a need of any kind. Meals were tasty, well balanced, and delicious. I felt cared for and important. Staff listened to my concerns, and demonstrated skills which made me feel confident that they could competantly care for me. Within 24 hours I was evaluated for various therapies, and they were delivered promptly by trained professionals who gave positive feedback and encouraged me. My personal progress was supported by everyone with whom I interacted. I truly feel I would never have recovered so quickly or so well had I been anywhere else.

October 2018

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Kimberley H (ShyOneTribe)

May 2018

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Tammy Guadalupe

May 2018

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Yoda Hi

May 2018

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sandy manning

As a private duty caregiver, i would say this facility is very human. The aids here, some better than others. No one is perfect and not every aid does things like me. I dont care how u do it as long as it is safe. After a few changes my lady has had no problems. Everybody has been real nice and attentive to my lady. Not one caregiver has walked out on her. They work even through the tough times. I appologize about the drama we brought with us, but if there was a perfect place we would be there but there is not so presby is the next best thing. Thank all of the staff 4 their hospitality

October 2017

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Kari Johnson

September 2017

Google

Louann Cole

I'm writing on behalf of a resident patient. She has had relatively good care at this facility, especially on the Hoblitzelle unit. The providers have taken a personal interest in this patient, for which I am grateful. However, prior to her being moved to this unit, she was on the (3rd? floor) of Arbor House, a patient safety nightmare. In addition to being told to "eliminate in her diaper" as the personnel was too busy to assist her to the bathroom, her laundry was lost and she was required to wear the same soiled clothing for several days. The hand sanitizer in her room and others was not refilled for 3 days. As she had an infectious condition, (Clostridium difficile), the likelihood of infection other patients was increased. We were recently informed that the lost clothing would not be replaced. This is unacceptable. Once again, the staff in the Hoblitezell Unit have been exemplary. Arbor House, however, is in dire need of continuing medical education.

April 2017

Google

Kimberly Jean Reedy

Yesterday was the first day for my father. Huge property. I will only comment on the area my father is in. So, most of the staff are friendly and helpful. Of course, my dad's aid was not experienced. I rang the nurse call for help to the bathroom for my dad. When the aid came I told her what he needed. Well, dad changed his mind but wanted help getting out of bed. Aid says so, what do you want me to do? Then walked out of the room. Noone was wearing a name tag nor did they have a badge or anyway of knowing who they are. Also, my dad is a fall risk....not once did I see staff use a gait belt. We even tried to give his aid a belt to use but she chose not to use it. How about she dropped my dad. Luckily he didn't fall all the way to the ground but she expected us to help her not drop him to the floor. Really wish we didn't have to educate or stay on top of their staff to insure his safety. Nor do I think I should risk my safety because she didn't use the proper tools. Hopefully today will be better.

October 2016

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Adeyiga Elizabeth

October 2016

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OutKast22179

October 2016

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Cynthia D. Khaled

The staff here work's to make make your pleasant, and comfortable.I would I would definitely recommend this Rehab Center,to my friends and family.