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About Crystal Creek at Preston Hollow
Welcome to Crystal Creek at Preston Hollow! We offer the best package of care, services, and amenities for seniors looking for a higher quality of life. We have all the benefits of being located in Dallas, while having it’s own private and peaceful property. Residents can enjoy the local attractions, or unwind in a relaxing setting.
Our community is dedicated to providing our residents compassion and kindness. We are on a mission to enrich the lives who live and work with us. We respond to each of their unique needs and the desire to maintain their dignity and respect. Each resident comes with their own set of needs and we are mindful of that. For some seniors, that need is as simple as friends and companionship, a full and active social life. Assistance with daily activities and tasks might be what others need. Some of our residents need more intensive and specialized care like therapy and rehabilitation services.
Crystal Creek at Preston Hollow Assisted Living and Memory Care
Crystal Creek at Preston Hollow provides assisted living and memory care services that appeals to the diversity of seniors' needs.
Our community has roomy, well designed units that have several options for our senior residents. We provide several services that provide our seniors with a comfortable and secure atmosphere. The most important thing when considering a senior living community in Dallas is the quality of the staff serving you or your loved one. A family makes a house a home, and our staff of professionals make every resident feel at home, feel wanted, and feel loved. The selection of meals at Crystal Creek at Preston Hollow are the results of many years of experience crafting menus. Our cooking staff constantly strives to make sure the dining experience is the best at our community.
Crystal Creek at Preston Hollow Amenities & Services
Residents have access to Devotional Services Offsite, Indoor Common Areas, Activities Onsite, Outdoor Common Areas, Devotional Services Onsite, Activities Offsite, Beautician Onsite, Meals Provided and other facility comforts so seniors feel right at home. Our fully-trained staff is always friendly and available to help seniors feel right at home.
We know that seniors need varying degrees of help as they get older, but still want to feel independent. Our facility has Diverse services and other assistance. We try to make sure that each resident is able to maintain a full life while staying with us.
Residents enjoy of a full schedule of social, educational and entertaining activities. Our structured program helps all residents maintain a high quality of life. Many of our activities encourage members to socialize and develop friendships with other residents. We make sure the activities are fun and entertaining.
If you are ready to see all that senior living has to offer, come by for a tour of our beautiful facility or call (800) 755-1458.
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(800) 755-1458Crystal Creek at Preston Hollow Location
Crystal Creek at Preston Hollow
11409 N Central Expy, Dallas, TX 75243
Pricing & Availability
(800) 755-1458Available Living Options
- Assisted Living
- Memory Care
Crystal Creek at Preston Hollow – Reviews
March 2023
I had a stay of 3 weeks at Crystal Creek for rehabilitation. The entire was very professional, helpful and pleasant. The facility was kept very clean. Overall I would recommend this facility to anyone needing help to recover from illness.
September 2022
I spent six weeks in this facility in 2013 after four spinal surgeries, This facility gave me the proper therapy so I could walk again as I needed core muscles and not minor exercises. I will always be thankful to the kind people there.
August 2022
Excellent care from nursing staff and aides as well as physical therapy and occupational therapy staffs. A far better experience than other rehab facilities at which I have been a patient.
July 2022
Spent a few weeks after my hospital stay in Prespterian Hospital. All the staff was professional and helpful. I would recommend this Center to anyone. Thank you team.
May 2022
Staff is very friendly and easy to work with! Tami was very responsive and helped answer all of my questions!
February 2021
My father came to Crystal Creek for short term rehab after a terrible fall in his home. The nursing staff took great care of my father and the rehab team went above and beyond to encourage my father to participate. He ended up moving into the assisted living at Crystal Creek and we are equally as happy. The staff made the move easy and Dad felt right at home. He has a spacious apartment and even met a few friends that watch football with him. Thank you Crystal Creek.
December 2020
My brother has lived at Crystal Creek Preston Hollow for several years. I am impressed with the competence and leadership of the director and staff. They truly exhibit the values of a caring community that meets the needs of residents who are not able to live on their own. I feel relieved knowing that my brother is secure and happy in a cheerful environment. Sarna S.
November 2020
I have enjoyed my stay here,the staff and therapist are just fabulous, I recommend them 100%
November 2020
My grandmother lived in one of the most expensive communities that Dallas has to offer and we recently moved her to Crystal Creek to the Assisted Living due to lack of service at the prior community. Best decision we ever made! My grandmother is happy, loves the activities and friends shes made and she said the food is great. Communication with nurses and caregivers has been great also. She loves her beautiful apartment that overlooks the wooded courtyard and she and her new neighbor love having coffee on the patio in the morning. She loves all the caregivers and nurses and tells us how kind they are to her. WORD TO THE WISE: Beware of the senior communities that are ridiculously expensive with sales people that promise the world. You will end up paying for their marble floors, fountains, and marketing campaigns and not the care and attention to your loved one as they tell you. Crystal Creek has been a blessing to my grandmother and our family. If you are looking for true peace of mind that your loved one is at the very best community, choose Crystal Creek. Wish we would have sooner!
October 2020
I have enjoyed my stay here and the nurses are the best!!!
October 2020
Crystal creeks staff is great! Also a awesome place to go when you need health care. Always tend to your needs at a timely matter. You may feel down but when your at crystal creek they make sure you never feel that way while getting care.
September 2020
Thanks so much to the assisted living staff at crystal creek who made my grandmothers transition smooth Ive never felt so much love and care thanks sooooo much
September 2020
Crystal Creek Assisted Living has made such a big impact on my mom.She has great friends that she enjoys visiting with and loves the fact that she still has her privacy in her own apartment. Thanks you for making this so easy on us.
September 2020
I am so glad I trusted Crystal Creek for my grandmothers assisted living care! The staff is super friendly and they treat her just like family. I highly recommend this facility!
September 2020
Good service and friendly staff
September 2020
My husband has been there 3 times this year alone for rehab on his knee after many many surgeries rehab department went out of there way to help him ...and all the staff is nice ...kind ...and so helpful to my husband and myself to make the stay even easier since we live in Arkansas so far away ...would like to give thumbs up to Alan over the kitchen our food is good and they give you plenty if not ask for more ...and the techs which our adrian alma Wilma Michael Marilyn too many to name that has went way upon exception to help my husband in anyway he needs help ....plus the nurses Ann Dennis victor Dennis Diana ariane jeneba and on and on went way beyond to help my husband stay here more comfortable helping with his medicine and different needs ...and Jennifer and Happy our good at there job and Anita is the most kindness social worker I have ever seen just a joy to be around...... ...and Lisa and sherry and dede and Samantha and another lady not forsure her name helps with anyone coming in crystal creek so kind and thanks for Wanda helping me in the office ...plus all the bosses in different departments is a plus for crystal creek and Carla and Becky with activities helping making our stay better away from home ...Anthony bus driver helping take us to my husband appointment so handy and gets you there and picks you up ....and Charles and the maintance crew helps in anyway you need something fixed our brought to your room and Cathy and the other cleaning people top notch keeping the building so clean and smells fresh ....and a big shout out to David and the whole crew that works in the therapy department ....outstanding job ....give them thumbs up ...plus ja in the kitchen and the other girls that make my husbands plate to serve to him in his room ....and especially Kelly doing all the paper work on the 3 floor and letting us know any changes on our stay here great great at her job...super notch therapy and nurses and techs at Crystal creek ...and salina that puts the gloves and other supplies that is needed in the rooms and orders supplies for the whole building she is great at her job ....if we have to be away from our home in Arkansas this is the best place I would want my husband to be to get the best therapy and top notch nurses to better him to go home ...even after he gets well we plan to visit Crystal creek in the near future to see all of our precious and dear friends at crystal creek were they have treated me and my husband like family ....So thankful places like do really make it easier for is to be so far away from home...thumbs up on a scale of 1 to 10 give them a 10 ...The Schooley family from Arkansas
September 2020
My aunt was here and she said the place was AWESOME!
August 2020
Thank you Crystal Creek for making my dads transition to Assisted Living a smooth experience. He is enjoying his new apartment and meeting new people.
August 2020
Crystal Creek assisted living is very nice. Great people and friendly environment. Thank you for making the transition smooth. Stay safe. God bless
August 2020
I was in the information gathering stage for a family member and had met with Yolanda Alvarez. Although my direction for care had changed, Yolanda had spent the time giving me very useful information to help me make the best decision for my loved one. I was very appreciative for the advice and insight given.
July 2020
My family and I have been SO impressed with Crystal Creek at Preston Hollow and the care provided to our grandparents. Dallas is fortunate to have such a luxury, yet affordable, living option for Seniors! I will recommend Crystal Creek at Preston Hollow to everyone I know!
July 2020
My husband has received absolutely wonderful care for close to three years at Crystal Creek! We started in Rehab, moved to Assisted Living and currently are in Skilled Nursing. All the areas of care are exceptional! The nursing staff, the CNAs, the food services, the maintenance team, reception, housekeeping, therapists, the activities team, transportation, the insurance management, human resources, Attending Physicians and the Administration ALL work together to provide EXCELLENCE in Care, day and night!! I counted 35 favorite staff there! We highly recommend Crystal Creek! Their encouragement and assistance to our whole family has exceeded all expectations!
June 2020
The staff is very friendly and provide excellent assistance to my mom.
May 2020
Extremely compassionate and experienced staff. Beautiful & convenient location...
May 2020
My mother has received excellent care from the aides for 5 years. She has daily medical needs and lives in assisted living with extra care. This is a great place for someone who wants to live in assisted living with extra aides instead of moving to nursing care. Her apartment has plantation shutters and light plank flooring on the 2nd floor and looks out on giant pine trees in the back. So her view is great. Activities are well thought out to various museums, plays, movies, etc and the residents have input as to where they would like to go. The maintenance department also takes good care of any problem quickly. Her daily aides provided by Crystal Creek are all diligent and sweet.
March 2020
After back surgery I came to Crystal Creek to use their rehabilitation facility and I can honestly say the occupational therapists and the physical therapists did a wonderful job with me. I came in with a lot of pain but David, Debbie and Akash worked with me daily. They encouraged me and then honest with me about doing all exercises. As I watched all the therapists I noticed that they really cared for their patients encouraging them to work hard. So thank you Crystal Creek and rehabilitation for your kindness in taking care of all your patients.
September 2019
Be careful with fake reviews.... im not saying anything is wrong with Crystal Creek, but my mom had not received the proper therapy last time, it was very lacksadaid... Hopefully things have changed and people are really there to help see someone through....just my opinionUPDATE: They are 100% better, renovations have been done, some rooms with views. Proper therapy. Great nurses...5.10.18
August 2019
My wife has been here a month for therapy and they have been very attentive. The therapy is always on top of things. She is on her way to a speedy recovery.. Thanks to the wonderful staff.
August 2019
I was so pleased with the care i was given here from the beginning to the end. The therapy was great worked me 6 times a week, I was concerned that I would not completely recover after surgery but they got me back on my feet. The entire was always. courteous and attentive. Thank you.
March 2019
A year ago when I was here, I didnt get the therapy I really needed. I left here very disappointed and still having the same issues. This time Im here things are somewhat better. They actually feed u like a person and not like a kid. However yesterday one of the ladies named Silvia was so very rude to me it made my blood pressure very high and upset me dearly. I just had a stroke and the last thing I need 2 b is upset, regardless to the day shes having. It doesnt give her the right to talk to me any kind of way when all I was trying to get my food that I ordered right. She told me bfore she left she was gonna fix my plates the way she wanted to. Then today she brought me ice cream with pecans in it when I specified sherbet ice cream, she never let me know that they was out of sherbet and give me the option to make another choice. I cant eat anything with pecan cause I have no teeth. She said to me what u want me to do about it man, that was her exact words, then she walked out saying she was gonna put everything on one plate. I havent had any problems with anyone in the kitchen til now. Other than that I think Crystal Creek at Preston Hollow is doing a good job. I just hope they dont release me unti they are absolutely sure Im well enough to leave. Like they did last time I was here. Now the only concern I have now is will I b released bfore Im ready to b released. I feel like Medicaid and Medicare should cover u no matter how long it takes to get well. U cant recover from a stroke I a few days or weeks.
Rate and Review Crystal Creek at Preston Hollow
Community Details
Crystal Creek at Preston Hollow Amenities and Services
Amenities
- Devotional Services Offsite
- Indoor Common Areas
- Activities Onsite
- Outdoor Common Areas
- Devotional Services Onsite
- Activities Offsite
- Beautician Onsite
- Meals Provided
Services
- Diverse services
Do you have questions? Speak to a local senior living advisor for free.
(800) 755-1458
Crystal Creek at Preston Hollow Housing and Staff
Living Types Available
Staff
- Trained Staff
Not sure what senior living is right for you or your loved ones? Call us today!
(800) 755-1458
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