Avalon Memory Care – 7140

April 2023

Google

Pedro Miguel De Oliveira Silva

Avalon Memory Care has been a Godsend to our family. We moved my mom here about two months ago to get her closer to me. When I took my first tour last summer, I was very pleased to find such a wonderful community of caregivers and residents. It was nice to see the residents out in the common areas enjoying activities not stuck in their rooms. If I ever have a family member that needs assisted living I know the community that will be at the top of my list!

April 2023

Google

Jhullyo Romulo Dos Santos Branco

I'm impressed with the local leadership at Avalon and the guidance they get from their parent company. They all strive to be as helpful and welcoming as they can be to my whole family, but especially to my mom. To have their team members focus on developing meaningful relationships with the seniors that live in their communities. That type of guidance can only lead to great care!

April 2023

Google

Caio Santiago Rama Viana

This a great facility that truly cares for its staff and patients. They provide a high level of care! The staffs are the most respectful, gracious, and caring individuals I have met. The community is beautiful and well-kept. It's a great feeling to have our loved ones cared for so close to home. I would have no problem setting my family up in this.

April 2023

Google

Conrad Stockton

We went on a tour this past year, on December 4. We were absolutely amazed at the beauty of the facility and the satisfaction of those who are living here! You would just have to visit to believe how professional assisted living or memory care can be. There are beautiful flower arrangements and artwork, and the apartments have everything a person could want. Really highly recommended them.

April 2023

Google

James Lemire

It is the very best! The rest of the staff are very friendly and caring. I was impressed with their knowledge of the names of the occupants who are more than occupants; they are family! They showed me just how much they enjoy their lives here. The residents get involved in all kinds of activities from making flower arrangements to artwork. Everything is extremely clean and great-smelling!

January 2021

Google

Ashley Gartner

What a blessing and God-send! My sister and I placed our mother at Avalons Arlington location. The care she received was absolutely amazing! The atmosphere is tender, compassionate, and loving. Nay, Nay, Suzy, Nisha, Michelle, Katherine, and all of the staff are so warm and caring. They also helped so much when we had to navigate decisions such as putting my mother on hospice. I cannot think of any better place. Even all the way up to the CEO, the care of everyone associated with Avalon was amazing. I would highly recommend Avalon to anyone.

November 2020

Google

Deborah Jenkins

We moved our father to Avalon in October of 2019. We chose Avalon because of its smaller more family like occupancy as well as the facilitys layout and appearance. What has troubled me about senior care homes is that a lot of them look institutional even if they are decorated well. Avalon has one giant family room, an open concept kitchen and eating area and two wings of bedrooms - much like a family home. I think its important to smell the food being cooked and see the people who prepare it - just like a home. Since it is smaller, the residents can get individual attention. Relationships are able to be formed between caregivers and management when the resident count is low. Our Dad always looks very well cared for when we come to visit. The staff is responsive to our questions and concerns. We are always welcomed anytime we want to visit. Which brings me to writing this. It must be horrific to be faced with this kind of decision and the facility cant be toured and you cant move your loved one in yourself. Avalon is extremely nice and super clean. The rooms are nicely sized and their bathrooms are well appointed which is essential in providing proper care. Avalons owners, management and caregivers all have passion for the job (I call it a ministry) they do to care for those that need their care. We are pleased with Avalon and thankful our Dad is getting the care he needs there.

November 2020

Google

Monica Ball

We decided it was time to place Mom in March of this year (2020). We knew it would be a difficult transition because of Covid, but it was time. We moved her in, decorated her room, and made it as much like home as we could. The staff have been amazing, even with the strain of a pandemic. We were unable to see Mom in person for several months, but were able to call on facetime and zoom. We call the facility and talk to the staff and they give us updates on Mom. Daisy is amazing and even takes the time to send us pictures of Mom doing some of her activities. We have finally been able to go to in person visits (2 of us anyway - only 1 at a time), but it was awesome!!! I wasnt expecting much, but an hour, in her room, one on one, was the best blessing of the year so far. The facility is beautiful, always clean and tidy, and it makes me happy knowing the staff does everything possible to ensure that the residents are socialized and involved. I highly recommend Avalon to anyone who has to make the difficult choice to move their loved one.

November 2020

Google

C Saunders

During this time of COVID, it is difficult to make decisions regarding memory care for our loved ones, specifically when we are unable to tour a facility. Back in April 2020, this is exactly what my brothers and I ran into when looking for a facility that would care for my mom and dad. While unable to tour, we worked closely with Michelle, in Admissions. Michelle spent time on the phone with my brothers and I to answers questions and even spoke to our hearts regarding our difficult decision. In addition, Michelle shared pictures of the facility and explained the ratio of caregivers to residents. Michelle made special arrangements that allowed us to move my mom and dads personal belongings to Avalon and at the same time keeping current residents safe. Manager NayNay, Susie and all the caregivers (Katherine, Kiki, Anna, Maria, etc.) in building 7140, where my mom resides, and Manager Daisy and all the caregivers (Marissa, Jasmine, Brenda, Alberto, Mama, etc.) in building 7120, where my dad resides, have been incredible! They are trained to work with memory care residents and are patient and loving at the same time. Even though my parents had a rough go of the transition, they now understand the importance of being safe, cared for and loved. In addition, phone calls are always welcome to the resident and now we are getting to experience outside visitations. NayNay and Susie, as well as, Daisy and Marissa are always open to addressing questions regarding daily routines, care, physician visits, etc. In addition, COVID precautions are taken seriously to keep all residents safe. The staff at 7140 and 7120 and the care they provide give my brothers and I a peace of mind that our parents are safe and loved. We continue to pray for our parents and all Avalon administration and caregivers for their compassion, safety and well-being. We pray for you too, as you travel the road to finding the perfect place for your loved ones. Philippians 4:6-7

November 2020

Google

Adrienne Griffith

The staff at Avalon are the absolute best! They treat their patients as if they were their own family! I cannot speak highly enough!! Thank you so much!!

November 2020

Google

Carmen Pesina

The Avalon staff for our Dads unit #7120 have been amazing! We get updates with pictures about Dads activities. This has been so comforting to receive during the COVID-19 quarantine. I have always been met with a smile whenever I drop off things for Dad. Thank you to our personal, essential workers and all they do for Dad and our family!

October 2020

Google

Stephen Duncan

My mother has been there five years with 3 different house managers. Missy, Daisy, and now Lucy. Nothing bad to say about any of them.

October 2020

Google

Melanie Kunze

I cannot speak highly enough of the staff at Avalon. They have made this hard transition of putting our family member in their care easier to bear. They take care of her as if she is their own family. We appreciate them so much and cannot express the gratitude we owe them and thank God for the attention to her health, care and well being!

October 2020

Google

Jim Howard

The team at Avalon has been a great group to work with. They made recommendations to assist us with the move from home to the facility. Without their help I believe the transfer would have been a traumatic experience for my wife and for me. With their guidance the transition went smoothly. Since the move they have been attentive to our concerns and provided answers to all our questions. The small house sizes and the high ratio of caregivers to residents is reassuring. Prior to the pandemic daily visits from family members were always welcome and pleasant . When the Covid 19 caused a shutdown of visits they were helpful in trying to maintain communication through telephone and video visits. As the restrictions have eased they made outside visits very comfortable and now we are able to have inside visits with very strict protections in place. I would recommend Avalon to any family that is searching for the right placed for a loved one with memory issues.

October 2020

Google

Shirley Rockett

This facility is a life saver for my Mom Shizuko Fushimi family and her family. We love the staff here they are very caring to my Mother.We get excellent care and they notify us on whats going on with our Mom. The facility is kept very clean and the food is very good. I just hope this Coronavirus will get over so we can visit like we use to its difficult the way its now. Thank You, Shirley Rockett Johnston and Georgetta Fushimi

October 2020

Google

Dick Hughes

Well experienced staff who seem to want to be in this care field. Quality of staff ranges from very good to excellent.I moved my wife here several years ago and have not had any second thoughts about that decision.

October 2020

Google

Beverly Tye

My husband has been at Avalon for almost 5 months and I have been quite pleased with the care he is receiving. The staff, including JJ, Tay, Missy and others whose names I do not know, has been greatly helpful and available to me whenever I needed information or help with my husband. If you have a loved one suffering from memory loss or Alzheimers, this is a nice place to send them and trust that they are in good hands.

October 2020

Google

Sharon Collins

Its been difficult not seeing mom in person these last Covid-19 months. The good environment and caring staff at Avalon helps me cope and know that my mom is safe and in good hands. They know Miss Carol is a gem, and always has a smile for people who treat her kindly. Keep up the good work, and know that your efforts make a difference in someones day! Thank you for all you do.

October 2020

Google

Free Bird

For the past 6 years the staff at Avalon have been caring for my sweet grandmother-in-love 😉 They are always upbeat and make a difficult time for family members A LOT more pleasant. The facility is always clean and during COVID the communication has been fantastic. THANKS AVALON STAFF!!!

October 2020

Google

Karen Terry

I was very apprehensive about moving my father to a memory care facility; however, after finding Avalon I know that we made the best decision for him. The staff is very friendly and professional, the facility is always neat and clean but most of all my father seems happy and well cared for. I was not able to visit with him for approximately 6 months due to Covid-19 rules. Daisy, Marisa, and the rest of the staff kept me up to date on how he was doing and arranged teleconference calls so that we could keep in touch. We have recently been allowed back into the facility and my dads room and rest of the facility has been well maintained. I would highly recommend Avalon to anyone looking for memory care for a parent or loved one.

October 2020

Google

David Gallaher

My sister has been a resident of Avalon Keller for the last 18 months. We are very pleased with the care and service she has received from this Avalon location. The staff immediately grasped the urgent need of our situation when we first visited, and promptly acted to get my sister transferred here from another facility. The district manager, Sue B., and her staff have taken great care of my sister, and have assisted me through all of her needed hospitalizations. My sister can be difficult at times, and the staff has been patient and caring. This facility is well kept, and the setting is very home like. My sister looks forward to the meals, and I have found them to be of consistent high quality and well presented. The Covid 19 precautions for the residents are thorough, and have been well communicated. As with any facility, there have been some bumps, but they have been promptly addressed after bringing them to the staffs attention. My family and I certainly feel that our decision to choose Avalon was the absolute right choice for my sister.

October 2020

Google

Cherie Stephenson

I took care of my mother during her illness of Alzheimers for about 7 years before it became apparent she needed more help than I could give. The hardest decision is to have to place a loved one into the care of someone else. I found Avalon Memory Care and after much deliberation and thought, we moved my mom into the memory care home. The home and its staff helped my mom transition into her new normal and allowed her to be as active as she could possibly be. As the disease continued they adjusted their care to meet her needs. In the final two years she was on Hospice. The staff worked closely with Hospice and myself in the end of life care for my mom. I never felt my moms best interest was not at the forefront of every decision we had to make. She passed peacefully in the home. The staff comforted my family and cried with us as they had grown close to her during those years. It is never an easy decision for a family to make for their loved one. I am so thankful Avalon came into our life at a time we desperately needed them. They walked along side us and my mom and we are so very grateful. Thank you.

August 2020

Google

M Gerron

The time came to put my Mother into a memory care facility after her husband and caretaker suddenly passed away in April. She has dementia and needs special care. A family friend suggested we look at Avalon because of friends they knew had loved ones there. My first impression was how nice it was to pull up to a building that looked more like a real home than a facility. The entrance was nice and inviting with that open concept for the kitchen and main gathering area. The staff is always very accommodating and pleasant to work with. I always feel that Mom is in good hands of people that care about her and will go the extra mile to make sure that Mom is comfortable. I cant say enough how much the staff does for the residents to ensure they are well taken care of. I would highly recommend that anyone who has a loved one with alzheimers or dementia consider Avalon for their care.

June 2020

Google

Bret Dinkins

I just want to take a minute to thank and recognize the most caring and amazing folks at Avalon Memory Care in Arlington. Our dad suffered from Alzheimers and Dementia for the last year and a half of his life. Avalon was truly a God Send for our dad and us. From initially meeting Michell, then NaeNae, Missy, Abeana (mama), JJ, Kim, Patricia, Lexi and Nurse Karen. these care-givers were so patient with dad. They did their absolute best to care for him and meet his needs. This wonderful group of people will always have a special place in my heart. When dad died, Abeana and Missy even came to his service. Thank you Avalon team! This is a great place to care for your memory impaired loved one.

June 2020

Google

Carol Paris

We loved having my brother stay in this wonderful facility. The staff were exceptional. Hospice was on site to help him through the last days of his life. The Avalon business office really helped us because they allowed my brother to become a resident when we brought him down from Washington and waited for payment until I was able to sell his house.

April 2020

Google

Teri Riley

Fourteen months ago it became apparent, after being diagnosed with Alzheimers and having had a hip replacement, that we would need to find a care facility for our dad. After visiting several places, we chose Avalon. That was the best decision we ever made! Though dad was often very difficult, the caregivers continued to love him as their own father-grandfather. Not only did he receive excellent care and attention, but our family was cared for as well. One week ago today, dad had a neurological event which caused him to decline very rapidly. My heart was touched and I was brought to tears as I watched caregiver after caregiver quietly walk into his room, gently touch or kiss his forehead or cheek, and speak loving words over him. He passed away yesterday having been well loved by his Avalon family. I cannot recommend Avalon highly enough.

September 2019

Google

J.M. Chouteau

They made cook to order meals for my mom. I have experienced other memory care facilities and most have staff that turnover quite often. It is great to see that the staff is so consistent and they truly love the residents they care for.

April 2019

Google

Jordan Chouteau

Exceptional staff. My mothers caregivers were professional, attentive and kind hearted to the situation. I felt like not only her but our family was in good hands.

April 2019

Google

Whitney C

Avalon took care of my husbands grandfather. The staff was so caring and always stayed in constant communication with us. Not sure about all the caregivers but at least 3 of them had been with the company greater than 10 years. I think this says a lot. Thank you Avalon!