Mustang Creek Estates Allen

April 2024

Google

Stan Johnston

Since my initial contact with Mustang Creek, I have met with nothing but excellent service from the Executive Director, the Marketing Coordinator, and several in the Billing Department. Each has been most diligent in providing critical and exacting information, answering all of our family's questions, and providing all necessary initial paperwork. Most importantly, I appreciated the ability to conduct all of our intake business electronically. Each of the individuals above has been readily available each time I have reached out for information or clarifications. Mustang Creek with its smaller resident-grouping format and reasonable rates is our answer to the many concerns and worries that come with placing a family member into an assisted living facility. We surely wish that we had heard about this beautiful and loving senior facility earlier. Thank all of you professionals at Mustang Creek for taking the stress and worry out of our hands! S. Johnston, Fort Collins, CO

April 2024

Google

Mike S

A month ago, I had to find a place for my mom to live after the progression of Alzheimer's disease made it unsafe for her to live by herself. To say that it was a difficult transition for everyone involved would be an understatement. However, all of the staff that I have worked with thus far have been more than willing to help in any way. I toured five facilities prior to making the decision to move my mom to Mustang Creek in Allen. All of them were nice and probably would have accommodated my mom. The deciding factor was the genuine care and concern the staff showed for my mom. I'm sorry to hear some of the other reviews that are not as positive. At this point, that has not been my experience. I will update or edit my review in the future. I hope this helps someone with the difficult decisions about moving a loved one into assisted living or memory care.

April 2024

Google

Robert Dumar

My mother-in-law has been at Mustang Creek for the last few months and is much happier than she ever has been, she lived at her previous facility for seven years and has never had personalized Customer Service like she has at Mustang Creek!

January 2024

Google

Masanjay Sanoe

December 2023

Google

Brian Wing

Rebecca is great and really cares about the residents. She tries to get to know each one and spend time with them all. If you have a concern she is easily contactable and addresses the issue immediately. My 88yo father moved in and he thinks the house is very nice, the staff are attentive, and the food is good. Plenty of activities to do also. Would highly recommend Mustang Creek as a place to live and very glad Rebecca is in charge of it. They have a new activities director, Alicia, that is absolutely fabulous. She takes time to talk to the residents, and really cares about them. The latest thing they did was a dance party and my father who in 53 years of marriage to my mother didn't dance was up and dancing with her with a big smile. The caretakers in his house also take time out to talk to him. Audrey always makes sure he has a cup of coffee in the morning before breakfast. EDIT: After a year of him living in this facility it is starting to go downhill. Not with the staff but with certain caretakers not caring or too busy on their phones to watch the residents. Activities not happening or caretakers not taking resident to them.

September 2023

Google

Marie Morgan

Rebecca and Tammy really care about their residents. So kind and thoughtful.

May 2023

Google

ksb hughes

Mustang Creek Estates of Allen was a great fit for mom. They were always very responsive and helpful to her daily needs. The staff always greeted us with a smile and was eager to help with any request. We were so thankful that we found Mustang Creek Estates to provide help for mom in her final days.

May 2023

Google

Brenda Kimball

My mom, Barbara Cope was a resident at Mustang Creek in Allen for over 5 years.For the first year she was in House 5; then we had to move her to Memory Care in House 1. Our experience was never anything but positive. Her main caretaker was Joann, and we felt like we won the lottery with her! She has a heart of gold, and Mom loved her like family, as did we. We can’t say enough good things about how Mustang Creek and especially Joann took care of our precious mom until her passing in April.

May 2023

Google

Jackie Erwin

After making the hard decision to move my mom from independent living to assisted living, Shannon and Rebecca were a breath of much needed fresh air. They were supportive and excited to have my mom become a part of the Mustang Creek residence. The longevity of the staff when we toured was impressive to me. That is very rare to come across in assisted living. My mom has done very well since moving into her room. Her room is clean, and the staff is always very courteous when I am there. I am very grateful that she is in a good place, with a director that knows her by name!

December 2022

Google

Brian Wing

Rebecca is great and really cares about the residents. She tries to get to know each one and spend time with them all. If you have a concern she is easily contactable and addresses the issue immediately. My 88yo father moved in and he thinks the house is very nice, the staff are attentive, and the food is good. Plenty of activities to do also. Would highly recommend Mustang Creek as a place to live and very glad Rebecca is in charge of it. They have a new activities director, Alicia, that is absolutely fabulous. She takes time to talk to the residents, and really cares about them. The latest thing they did was a dance party and my father who in 53 years of marriage to my mother didn't dance was up and dancing with her with a big smile. The caretakers in his house also take time out to talk to him. Audrey always makes sure he has a cup of coffee in the morning before breakfast.

December 2022

Google

Lani Martin

After looking at several facilities, I chose Mustang Creek for Dad. I am very happy with my choice- and so is Dad! From the initial paperwork to the day to day,the staff really cares ! The house caregivers are very kind,patient,and understanding. They care for the residents as if they were their own family. The house atmosphere makes it more personable and provides both privacy and a community feel. Rebecca answered all my questions,and did exactly what she said she would. I've gotten to know the house staff by first name- and feel like Dad is in safe hands. Thanks for making this transition smooth and professional.

August 2022

Google

Ardes Johnson

My mother recently moved to Mustang Creek in Allen. She has been recovering from a seriously illness and the folks there have been awesome in supporting her. They engage with her daily and encourage her and others to interact. I can't tell you how much it means to me to see her happy and doing better than I've seen in years! They truly care about her and her well being. It's done wonders being part of the "family" there!

November 2021

Google

Denise Cain

Rebecca is great! My dad is doing SO much better at Mustang Creek Estates it's like being at home with family. I am so pleased with Rebecca and Serenity, and the team. My dad loves them. What a blessing!!

April 2021

Google

Sharon Paxton

We moved my dad into Mustang Creek Estates in Allen 2 months ago. This was a very difficult transition for him, as I suspect it is for most new residents. The staff, however, has been extremely helpful in getting him settled and making him feel at home here. The director, Christine, has been very communicative and quick to respond to my calls and e-mails. She has also given me good advice on ways for us to make this transition easier on my dad. Knowing how much my father loves to be outside, she takes walks with him often and-or sits on the porch with him and visits. The activities director, Sarai, is extremely outgoing and bubbly and has constant playful interaction with the residents. From the moment we met her, we knew she would be someone who Dad would naturally gravitate toward. He may not be able to say her name, but he certainly lights up when she is nearby. He looks forward to the walks and outings that she conducts with the residents. During our visits we have met the caregivers and they have all been warm and accommodating. Dad has told us that they are good people and that they are good to him ... and for that we are grateful. He must also like their cooking, because he spends a good bit of his day eating one meal or another! Because of COVID, barbers-beauticians have not been allowed in, so we are having to help out with some of that type of grooming. My husband has taken on the role of cutting his hair and shaving him when needed. I cut his fingernails and-or toenails when possible. With the COVID restrictions of one 30-minute visit per week, keeping up with some of the grooming has been difficult but understandably necessary. That being said, though, Dad is always clean and the house is always neat and clean ... thankfully, no odor that you many times encounter in other senior living facilities. Laundry is done weekly, which is wonderful. We occasionally see someone elses clothes hanging in his closet, though, so there are some issues to be worked out there.

March 2021

Roger D.

I have researched many Assisted Living Facilities before selecting one for my Wife. In my opinion, Mustang Creek Estates in Allen is the very best. The buildings are set in among large trees giving it a natural comfortable relaxed feel. It is a joy to sit on the porch, in a rocker and watch the local wildlife play. The Executive Director - Christine R. is outstanding in every way. She is a professional, exceptionally knowledgeable, helpful and resourceful and the entire staff reflects the same attributes. As far as I am concerned Mustang Creek Estates is the gold Standard for Assisted Living.

February 2021

Google

Candace Socha

When my father in-law arrived at Mustang Creek Estates of Allen, he was recovering from a car accident that killed his wife and was in a wheelchair. The staff had him up and WALKING in no time which is more than the rehabilitation center he came from could do. They focused on his recovery and his mental well-being as he was grieving. Every single employee loved and cared for my dad in-law like family. They became our family as well. The homes are extremely clean (never has it ever smelled like some nursing homes) and my dad in-law raved about how wonderful the food was. We are devastated that our dad is gone. MCE of Allen still reaches out to check on us because they care. I cant ever think of a negative thing I could complain about. We were so extremely luck to find them.

December 2020

Google

Betsy Y

We have recently moved my mom into Mustang Creeks Estates of Allen. It was a difficult move for her as she had just recently lost her husband. The Mustang Creek staff has been so welcoming to her and made her feel right at home. The lay out of the six different homes allows for a more home-like and intimate setting for the residents. The staff are able to really get to know each resident and attend to their special needs. My mom needs a lot of physical assistance but is very strong cognitively so she is able to keep me apprised of how things are going. She is very happy and feels well cared for. I talk to her multiple times a day and visit her weekly. Her room is always very clean and laundry is done at least once a week. One day, my mom was not too enthused with her lunch (a picky eater) and one of the caregivers cooked her some scrambled eggs. She also likes a particular cereal with blueberries in the morning and they have no problem serving that to her instead of the breakfast on the menu. The campus director, Christine, is so kind and attentive. She is very easy to talk to and wants her residents and their families to be happy at Mustang Creek Estates. She is always quick to return a phone call or an email. I feel like my mom is in very good hands.

October 2020

Google

Bill Wash

My Mom spent the last 7 years of her life at Mustang Creek in Allen. When we had to make the difficult decision (because of her worsening dementia), to find an assisted living home, the task was not pleasant. I visited many beautiful facilities with many amenities and fast talking salespeople. I even had two times where I excused myself in the middle of the tour because all I felt they were, was holding bins till the residents died off. I then happened on Mustang Creek. Just driving up , it looks like a home rather than a dormitory out of One Flew Over The Cuckoos Nest. We went in and were immediately greeted warmly by both staff and residents. It was clean and bright and had that homey feel that I wanted my Mom to have. Over the years my Mom met many friends and every time I visited, no matter what time of the day, she was always happy. The staff was always great in keeping me informed of anything I needed to know and would always share stories of what my Mom did this time. My Mom passed away on August 18, 2020. At the viewing three of the staff members showed up to share in our celebration of my Moms life. Having to find a place for your loved one is tough. Finding a place like Mustang Creek Allen is truly a blessing.

September 2020

Google

Judy Vaughn

My father has been in Memory care for 14 months. I researched many facilities over time and kept coming back to Mustang Creek of Allen. The layout of the house has the kitchen as center and has a homey feel.I visited my Dad at least 3-4 times-week until Covid changed everything. I got to know the staff and residents. There were lots of activities everyday and parties with special entertainment frequently. The residents of Memory care need more care and I did feel there was a problem with understaffing. With COVID-19 the employees were at risk, but due to increased need I think staffing increased. They have taken good care of my Dad and I appreciate them!

September 2020

Google

Lauren Roof

This is the best place to work!! This is a great environment for seniors and the care that we provide is excellent. The turnover is very low, and I love working here!

September 2020

Google

Sarai Rivera

It is a great place to live! The persons feels like home. the food is fresh and at the moment and they always have the opportunity to have snacks. The staff is like a big family and they love the residents. They have always activities for them to stay active both mentally and physically! It is a great family with a beautiful concept by houses! I recommend the place to live and work. Sent from my iPhone

August 2020

Google

Cleo Blossom

This is a wonderful community! They take great care of their residents. I have really enjoyed volunteering here, the residents are always so happy!

August 2020

Google

John Flanigan

The leadership team is dedicated to providing quality and affordable assisted living care in Allen

August 2020

Google

Terri Martinez

What an awesome concept! Love how homelike the setting is...and the residents sitting on the porch waving as I drove by...so sweet. The staff I met were so warm and friendly!

June 2020

Google

Todd Hartsell

January 2020

Google

Shelly Hartsell

December 2018

Google

Toi Anglin

This is a great place to work! The staff is family oriented and really look after the residents as family members. I have been working here almost a year and I always tell people to fill out an application??

December 2017

Google

Angella Horton

I love working here. it is a great environment. it is easy for our residents to transition to Assisted Living as it is like a house and feels home-like. The residents have access to the kitchen 24 hours a day and they caregiver are such caring and loving people. I would recommend it to anyone who is looking for a home for their loved one.

September 2017

SeniorAdvisor

Resident

I'am comfortable with my mothers move to this community. She is safe, and in great hands. They have an excellent staff, and they are taking good care of her, and her needs. The community looks great whenever I visit, they do a good job with the cleanliness. Everything is working out well for my mother in this community, and I would recommend.

May 2017

SeniorAdvisor

Resident

My parents are still taking some time to adjust to their move to this community, but overall we are pleased with their move here. We know they are in good hands, they have a positive staff at this facility. There is one staff member that works the afternoon, she is really attentive, and goes above and beyond to take care of my parents. They are pleased with the meals, and they have gotten involved in the activities they offer. We are satisfied with all they have done for our family, and we would recommend this community.

December 2016

Google

Gene B.

I visited Mustang Creek Estates and love the homes and the community feel. I've never visited another assisted living like it. The staff members I met were so friendly and the residents I encountered were happy and enjoying sitting on the front porch...just like they would at home. During my visit I learned that Mustang Creek has been open for 11 years and that one of the owners lives in Allen. I really like the idea of small and local. I would highly recommend Mustang Creek.

October 2016

Google

Dave Howell

June 2016

Google

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