Brookdale Sandy Springs

June 2023

Google

SJ Hatch

Well-maintained, well-appointed facility with many caring staff members who go above and beyond to try and care for the residents, which is a feat considering the last two years of Covid protocols and hardships. My mother who has Alzheimer’s has been a resident for four years now and is still living on the Assisted Living side of the facilty. Kudos to the nursing staff who oversee the daily meds and health needs of so many folks under one roof! Knowing that there is at least one nurse on-site 24-hours and not just on call overnight helps ease the worry for us. The Sandy Springs’ location also has a Dementia Care side, so when mom’s care needs increase, the lateral move inside the facility will mean mom will still see so many of the same care staff as well as have the same management-level folks overseeing her care. Such familiarity, and not a whole new set of faces appearing suddenly for her or new staff having to learn from scratch all about mom, her care, idiosyncrasies, etc., I believe will make this transition easier on both Mom and our family. The social interaction and activities provided at Brookdale, in my opinion, have slowed my mother’s inevitable decline from Alzheimer’s very, very much. Having meals in the dining room with such attentive staff to her dietary needs as well as the good company and laughter with fellow residents at the table is tremendously positive for her. The activities scheduled weekly give mom such choices to have some fun and be just as busy as she wants to be. Mom loves the weekly music events with singers/musicians coming in to perform in the living room, and she also likes hanging out in the living room with fellow residents chatting. Some of the other activities provided include: popcorn and a movie in the TV room; various things like exercise classes, arts and crafts, games, or parties in the activity room; and outings on the Brookdale minibus like scenic drives to Cades Cove or the Foothill’s Parkway, out to eat at a restaurant or picnicking, visiting the Townsend winery, and even just “joyrides” to look at flowers blooming or holiday decorations. While it’s never easy finding a place for a family member, I do have trust in the Brookdale Sandy Springs staff to keep my mother safe and as healthy as possible and also provide far more social activity than we could provide on our own.

May 2023

Google

Becca Riddle

Very great place to work, I would recommend this place for a job any time, only thing is if you quit without notice you can't apply ever again, I believe if it's been a while since you quit you should be able have 2nd chance

May 2023

Google

Larry Barnett

They worked with me in an attempt to secure a room for my father at the age of 106. Just before his admission, his health went down hill to the point he was nolonger a candidate for assisted living. I was truly impressed with with every aspect of that organization

February 2023

D Melton

We moved my sister from an independent living facility in November 2022. Brookdale staff worked with us to make the move as smoothly as possible. Sharon King was especially helpful in the move by coming in on her day off for access to the apartment and insuring all apartment updates had been completed. During my sister's stay she declined in health but Brookdale staff increased their care and concern for her. The nurses, cleaning people, maintenance workers and care staff were exceptional in their care for her. My sister passed away in February 2023. During her last days Sharon King almost became a part of the family visiting her and encouraging the family members. Thank you Brookdale for your concern and care of my sister.

January 2023

Google

Debbie Coward

October 2022

Google

Gretchen Prisock

November 2021

Georgia

I currently have a family member that lies at Brookdale Sandy Springs Assisted Living. Mom was very hesitant to move in, now she loves it!!! Now I can rest easy knowing my mother is Living her best Life!

February 2021

Google

Tracy Fischer

I just wanted to say thank you for the care that my family member is receiving as a resident here and to take a moment to acknowledge the caring staff. It is a difficult time we are all experiencing through out our country right now and it is very hard not being able to see and hug our loved ones. I enjoy being able to do window visits with my grandmother and Facetime video calls . I know the staff is working hard to keep their spirits uplifted and their safety is a priority . The staff has been very helpful and caring . I couldnt ask for a better place for my grandmother to be , thank you for all that you do.

February 2021

Google

Sonya Foulk

Very nice facility! Staff was very friendly and helpful.

April 2020

Facebook

Linda Birchfiel

My mother was in the assisted living for 3 years, and the staff was wonderful. So helpful and took great care of her. I visited a lot and got to know most everyone, so friendly !

February 2020

Facebook

Elizabeth Hughett

Brookdale will always go above and beyond for their residents. I have been working there for a couple months now, and the management is always available if you have a problem, and the staff really does make the needs of the residents their #1 priority...

June 2019

Facebook

Renee Long Johnson

Me and my Yorkie Lola having been volunteering for almost three years. She loves going and I also love to see the residents. Staff is very friendly.

June 2019

Facebook

Terry Crumpler

Their Residents come 1st!

May 2019

Google

Kelsey Black

Just came to TCs grill where 2 staff members of the assisted living facility were eating with a group of elderly people; many of whom seemed to be struggling with dementia. One of the nurses was so kind and patient with the older folks and made me feel as though I would be comfortable enough to leave my own grandmother with her. Wish I had gotten her name, but she is a great representative of the Brookdale Sandy Springs community.

March 2019

Google

Elder Advocate

I deal with the geriatric population for a living and this community is one of the best I have ever seen. The staff is polite and courteous and always acknowledge my presence. The residents are always happy and look well cared for. The activities are phenomenal with great participation. Management always go above and beyond to make sure the resident's needs are met and their concerns are addressed immediately. I would highly recommend this community!

March 2019

Google

Asia Monroe

Clean facilities, excellent food and caring staff. My family has been here and we had no complaints. Facilities are nice and have been renovated recently,

March 2019

Google

Blake Mink

My husband's grandfather lived in the memory care and the staff were wonderful. When he started to decline, Lisa and Amy were so caring and supportive in his final days. We we're so thankful he could pass peacefully there with hospice. We are forever greatful for the love they expressed to our whole family. I highly recommend to anyone seeking caring people to take care of your loved ones.

March 2019

Google

Christy Mink

I have a family member who currently lives in the facility and we could not ask for better care for her! The entire staff goes above and beyond for her everyday. We are truly thankful to the staff members for taking such great care of her and us when we are with her! I would recommend this facilty to anyone who is seeking excellent and attentive care to their loved ones.

March 2019

Google

Tawny White

I visited this assisted living with a friend who has a relative there. It was very clean and the staff was very nice. Several residents were sitting in the hall at a spot they call their porch. That is where we found my friends relative. They were sharing candy and having a nice visit. I will be looking soon for my grandma and I think she would love this place.

March 2019

Google

Alexis Resides

Brookdale Sandy Springs is a beautiful community and the staff that work there are absolutely wonderful! They strive to provide excellent care for the ones fortunate enough to live there, and help to promote lives filled with sense and purpose for both those affected by Dementia, and/or those that are looking to move in to an assisted-style living community. Would recommend to check them out as they are the best community in the Maryville/Knoxville area!!!!

December 2018

Caring

Beth

I toured the assisted living and the memory care facility at Brookdale Sandy Springs. Everything about it was perfect. There's nothing bad to say about that place except for the price. There was a resident that had a concern and the administrator was very good about listening to her needs, making sure that her needs were met, and that she felt comfortable.

October 2018

Facebook

Casie Marley

its a very friendly clean environment

October 2018

Facebook

Katie Dunn Connor

my in laws live here and it is great for them. there are tons of activities and people are happy and engaging. in house therapy is also offered.

July 2018

Google

Marie Small

My family member has lived at this community for quite some time now. We have always been very pleased with the cleanliness of the community as well as the friendliness of the staff. The management has always gone above and beyond to help my family member as well as myself. I could not ask for a better place for my loved one to be. Highly Recommend!

July 2018

Google

Betty Whitten

I have stayed here as a respite many times. The staff is helpful and caring. The community is clean and welcoming. Everyone always greets me and are genuinely happy to see me! The overall comradery of everyone here is a testament to the great leadership of the Executive Director, Amy May. I love staying here and will continue to go back. I recommend it to everyone!

December 2017

Facebook

Shanna Gordy Cheatwood

November 2017

Facebook

Alexis Shelton

Brookdale Sandy Springs is a beautiful community and the staff that work there are absolutely wonderful! They strive to provide excellent care for the ones fortunate enough to live there, and help to promote lives filled with sense and purpose for both those affected by Dementia, and-or those that are looking to move in to an assisted-style living community. Would recommend to check them out as they are the best community in the Maryville-Knoxville area!

November 2017

Facebook

Alexis Resides

Brookdale Sandy Springs is a beautiful community and the staff that work there are absolutely wonderful! They strive to provide excellent care for the ones fortunate enough to live there, and help to promote lives filled with sense and purpose for both those affected by Dementia, and/or those that are looking to move in to an assisted-style living community. Would recommend to check them out as they are the best community in the Maryville/Knoxville area!!!!

September 2017

Facebook

Dee Haun

I recently took on the job of house keeping and find the RCA'S and all staff members friendly and helpful. I have seen some come and go as with any fast based job you will find the ones who don't stay long are the ones who don't care or have pride in what their job is. Some think they can just show up and get a pay check, but I know there are some people out there who need a job and would be worth training for many of our openings.

July 2017

Google

Lori Anderson

Top notch all the way! Residents are either participating in activities or enjoying some quiet time on one of the many sofas or chairs. Staff is attentive and respectful.

July 2017

Google

Jason Bowen

This place has a great staff with caring hearts for seniors. The place is always clean when I have visited in the past. Overall, a great community!

May 2017

Facebook

Diane Keeble Ott

April 2017

Caring

K.H.

Brookdale Sandy Springs was nice, but I didn’t feel like they were that attentive to their clients. There were several people sitting with nothing to do, and I was only there for 45 minutes. I didn’t feel like there was a good connection between the staff and the people who were living there. My mother is still very responsive to people. It’s a nice facility and I understand that they have a brand-new Alzheimer's area that has opened up. I didn’t have anything against them, but the fit was not right for my mom.

April 2017

Facebook

Lori Anderson

Beautiful building and caring staff. Exactly what you would want for your loved one.

March 2017

Caring

Debra

If mom had gone into Brookdale Sandy Springs earlier, it would have been perfect. It was fabulous, but they don’t have the facility for mom. The apartments were fabulous, but mother could not make it there. It is for people who can do a lot more. These people were not in the shape as mom even though she can walk in her walker. She is just past the point of assisted living. If she went into Brookdale, it is just so huge -- and I know there are people with memory problems -- but mother is 93 and she would be lost because it is not a facility for the care she needs. But for others, it would be great. I am ready to move in there myself. The girls at Brookdale were so sweet and helpful.

March 2017

Facebook

Bobbie Fling

March 2017

Facebook

Christy Mink

Great community and wonderful staff! Truly put the residents first

March 2017

Facebook

Juliet Wilcoxen

Beyond awesome staff! Great community and they truly love their residents.

February 2017

Facebook

Elizabeth Bridwell

October 2016

Facebook

Jama Almond

July 2016

Caring

Ann

I was very impressed with Brookdale Sandy Springs. They're in the throes of renovation, but it's so beautiful and the salesperson was just a delight, so I was extremely impressed. They are high on my list right now. The food is excellent. The staff was a delight. The apartment was a little bit smaller than what I had hoped, but they're very clean and nice. They had crafts, gardening, field trips, and visiting entertainment, so I would say they had a full spectrum of activities.

May 2016

Facebook

Larry May

April 2016

Facebook

Tessa Thomas

October 2015

Facebook

Betty Jones

July 2015

Facebook

Tracey Wayne

October 2014

Facebook

Lisa Norris

May 2014

Caring

Pauline

The rooms at Sterling House of Maryville were too small for what I needed. The staff were fine, and I liked the location of the community.

April 2014

Facebook

Lisa Wilder

Sterling House is an awesome place to work!! We love all our residents.

February 2014

Caring

Tnvols

I have a family member who lives in this community and we have been so pleased! The staff is so friendly and caring to both my mother and myself. I highly recommend this community to anyone looking for a place for their loved ones.

December 2013

Caring

William

My mom is in Sterling House and one of the things that I like best is the general feeling of the staff and the residents that are already there. Everything seems to be so positive. Every member of the staff that I run into is very willing to help. They seem to care about the individuals they are working with, which are the residents. They have quite a bit of activities. They have religious services on Sundays, which my mom likes. They have crafts. During this Christmas Season there are choirs coming in. They have a bus service and they have outside activities at least once a week. They also take them to the local mall and to the stores like Walmart and Target. They took a tour of Cage Cove, which is in the mountain here. When we ask my Mom about the food, she said it is delicious.

August 2013

Caring

JL

Sterling House is amazing. I can't say enough about the staff. They are so wonderful and caring. My Mom loves it there! I highly recommend it!

April 2013

Caring

Tennesseegal

Sterling House seemed like a nice place. When I visited there, I saw that the residents seemed happy as they were gathered in the dining area. Although the rate was a little higher compared to the others I visited.