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About Charter Senior Living of Hermitage
Our commitment to senior care helps Charter of Hermitage provide the best care for aging adults. Our residents enjoy all the local activities that Hermitage has to offer. There is also dining and shopping options for outgoing seniors. Doctors and pharmacies are also conveniently close by in case of an emergency.
We help our senior residents not only with their daily routines, but to thrive physically, mentally, and socially within our community. We design care plans that meet the individual needs for each resident. We also have trained medical staffing available when needed. Our community offers a full activities and social calendar that helps seniors thrive not just in body and mind, but also socially.
Charter of Hermitage Senior Living and Care Types
Independent Living
Charter of Hermitage Independent Living ensures Hermitage's healthy seniors enjoy an active and vibrant lifestyle in retirement. This age-restricted community offers maintenance-free living with engaging social events and activities. Enjoy your retirement at Charter of Hermitage Independent Living by dedicating more time to the hobbies and interests you love.
Assisted Living
Charter of Hermitage Assisted Living provides Hermitage seniors with personalized support, promoting independence in a caring environment. Residents receive personal care, enjoy common areas and activities, and have access to caring, professional staff. Entrust your loved one's care to Charter of Hermitage Assisted Living, where their well-being is prioritized, giving your family complete reassurance.
Memory Care
In Hermitage, Charter of Hermitage Memory Care offers tailored care for individuals with Alzheimer's and various dementia types. Personal care plans, a secure environment, and activities for cognitive engagement define the care approach. Charter of Hermitage Memory Care offers significant quality of life improvement for loved ones dealing with dementia, giving their families comfort.
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Charter of Hermitage Amenities & Services
Residents have access to Devotional Services Onsite, Beautician Onsite, Meals Provided, Activities Offsite, Devotional Services Offsite, Vegetarian, Activities Onsite, Kosher, Outdoor Common Areas, Indoor Common Areas and other facility comforts so seniors feel right at home. Our fully-trained staff is always friendly and available to help seniors feel right at home.
We do our best to make sure each resident is able to sustain a healthy, fulfilling life during their stay. In order to do this, our facility has Minimum Age of Accepted Residents, Activities Onsite, Devotional Services Available, Indoor Common Areas, Meals Provided, Nurses on Staff, Podiatrist Available, Physical Therapy Available, Occupational Therapy Available, Speech Therapy Available, Complimentary Transportation, Activities Offsite, Outdoor Common Areas, Beauty & Barber Services, Pets Allowed, No Smoking Allowed in Private Areas Indoors, No Smoking Allowed in Public Areas Indoors, Hospice Available, Respite Available, Resident Parking Available, Male Residents Accepted, Female Residents Only, Doctor on Call, Nurse on Call, Homecare Onsite, Dentist Available to keep them active. After all, one of the keys to staying independent is staying active.
Residents enjoy of a full schedule of social, educational and entertaining activities. Our structured program helps all residents maintain a high quality of life. Many of our activities encourage members to socialize and develop friendships with other residents. We make sure the activities are fun and entertaining.
Ready to see what we can offer? Call (800) 755-1458 to speak to a friendly advisor.
Charter Senior Living of Hermitage Location
Charter Senior Living of Hermitage
4131 Andrew Jackson Pky, Hermitage, TN 37076
Pricing & Availability
(800) 755-1458Available Living Options
- Assisted Living
- Independent Living
- Memory Care
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Prefer to speak to a live person? Talk to a local senior living advisor today
(800) 755-1458
Charter Senior Living of Hermitage Frequently Asked Questions
How much does Charter Senior Living of Hermitage cost?
Charter of Hermitage determines pricing for independent living, assisted living, and memory care based on care type, staffing, and level of support required. Additional services like personal care, wellness activities, and community engagement may affect the overall cost. Call (800) 755-1458 for customized quotes and tailored pricing.
Does Charter Senior Living of Hermitage accept Medicare or Medicaid?
Independent living, assisted living, and memory care are not covered by Medicare because they fall under non-medical services. Medicare may, however, pay for services like physical therapy or doctor visits if prescribed by a doctor. Medicaid may help with memory care or assisted living through state waivers, depending on individual eligibility, but does not typically include independent living. To learn more, call (800) 755-1458 to speak with a senior advisor.
What are the living and care choices at Charter Senior Living of Hermitage?
Charter of Hermitage meets diverse needs with three programs. Independent living supports active seniors. Assisted living ensures personal care assistance. Memory care delivers specialized cognitive care.
How long is the wait for a room at Charter Senior Living of Hermitage?
Charter of Hermitage units change in availability frequently. Call (800) 755-1458 to talk with a senior living advisor about vacancies. During times without available units, the waiting list tracks interested individuals seeking residency.
Can I take a tour of Charter Senior Living of Hermitage?
Charter of Hermitage offers tours to help you learn more about the community. Schedule your visit by calling or completing the contact form, and a team member will assist you.
Does Charter Senior Living of Hermitage have positive reviews?
Charter of Hermitage has a 4.9 rating, reflecting excellent reviews. Users were pleased with the independent living, assisted living, and memory care, emphasizing the clean surroundings, quality amenities, and professional care.
Reviews Charter Senior Living of Hermitage
June 2026
March 2026
This is a great facility! Every time I have been there to visit, it has always been so clean and decorated beautifully. They are always working to improve and beautify the facility, including the amazing villas. There are always events for the residents and such great participation. The staff is always friendly and welcoming. The kitchen staff is always preparing delicious meals and snacks. I could see myself retiring there when it’s time.
January 2026
November 2025
October 2025
I've been in Charter Independent Living for about 6 months, and I feel like a weight has been lifted-no more taxes, home upkeep, utilities, etc. I have a two-bedroom, two-bathroom Villa ( with walk-in shower, and plenty of room. My cat and I really enjoy our screened-in porch. The staff is attentive, but what I really appreciate is the great neighbors. We all look out for each other and try to help when needed. The food is even better than I expected.Best move I ever made.
October 2025
Greta was incredibly helpful and generous with her time and knowledge. I’m so glad I found this facility and had the chance to meet her. We would not be where we are today without Greta’s bundle of knowledge & empathy for my husband’s early onset Alzheimer’s. Greta TRULY went ABOVE & BEYOND for our family! Definitely stop by for a visit and ask for the wonderful Greta!
October 2025
Spacious apartments with large closets. My family member was impress with the community and activities going on. This will be her choice when she is ready to move.
October 2025
Charter Senior Living of Hermitage has been such a blessing for our family. From the very beginning, we could see how much the staff truly cares for their residents and the families they serve. Each member of the team brings something special: Kelly (Sr. Business Office Manager) is thorough, responsive, and always willing to help answer any questions. Sonia (Health and Wellness Director) is incredibly patient and caring. She takes time to connect with residents in meaningful ways so they feel seen, valued, and supported during this season of life”not just for them, but for their families too. Eric (Maintenance Supervisor) is the unsung hero who keeps everything running smoothly. Whether it’s fixing something around the building or singing his heart out for the residents, he makes such a positive impact. Greta (Director of Sales and Marketing) is warm and welcoming, with a smile that lights up the room and a heart that matches. One of the things that impressed us most is how long the staff has been here. Their dedication and patience show in the way they treat each resident like family and how well they understand the different dynamics that come with this stage of life. What gives me the most peace of mind is knowing my mom is in good hands. She is encouraged daily to take her medications, do her physical, occupational, and speech therapy, and she enjoys three meals a day”all on-site and convenient. And with TriStar Summit Hospital close by, I feel even more comforted that she’s safe and cared for. Charter also provides so much for their residents: engaging activities, community outings, and the convenience of on-site therapy. They are thoughtful and creative in encouraging residents”even those who may be a little hesitant”to join in activities that truly benefit them. We visited several communities in the area, but none felt quite like Charter. We are very thankful for the kindness, care, and commitment we’ve experienced here.
October 2025
When my husband, Butch, and I realized that we had reached the age and stage in our lives that we required support, our daughter began to research assisted living facilities in our area. We also began to make inquiries. Charter Senior Living of Hermitage was the one most often recommended. From our first visit, the atmosphere and reception at Charter was one of warmth and caring, not only from the staff but also from the residents. It felt from our first encounter like a family. In fact Cece, the housekeeper who takes care of our apartment, expressed it best when she told us, This is my home away from home. After moving into our apartment, our impression about Charter was confirmed. Zack even came and helped us hang our pictures, and saved me when my printer refused to print. Nurse Sonia and the caregivers came to check on us and see if we needed any help in getting settled. We would especially like to recognize the caring and concern shown to us by Sonia and and the caregivers Allie, Sherri, Keneisha, Deera, Savannah, and Cece in housekeeping. Kelly in the office has gone out of her way to assist us in working with our LTC. Greta is always there to answer our questions and help us in any way. Simone and Jamey are our go to people. They are wonderful. Faith works tirelessly to provide activities that are fun and stimulating. That’s not an easy job. She even helped when I had a computer glitch. We give a well deserved shout out to Andrew and the kitchen staff. They have the hardest job of all, pleasing so many with food. I would also like to say that the Therapy staff of Legacy at Charter continues to be a life saver for us. We both came to Charter with physical and mobility issues. Gina, Wanda, Angela, Camille, and Tyler are such caring people. They have worked hard to relieve our pain and prepare us not only for the surgery we are facing, but for improving our quality of life. We are now a part of the Charter Family, and happy so.
September 2025
When my husband, Butch, and I realized that we had reached the age and stage in our lives that we required support, our daughter began to research assisted living facilities in our area. We also began to make inquiries. Charter Senior Living of Hermitage was the one most often recommended. From our first visit, the atmosphere and reception at Charter was one of warmth and caring, not only from the staff but also from the residents. It felt from our first encounter like a family. In fact Cece, the housekeeper who takes care of our apartment, expressed it best when she told us, “This is my home away from home.” After moving into our apartment, our impression about Charter was confirmed. Zack even came and helped us hang our pictures, and saved me when my printer refused to print. Nurse Sonia and the caregivers came to check on us and see if we needed any help in getting settled. We would especially like to recognize the caring and concern shown to us by Sonia and and the caregivers Allie, Sherri, Keneisha, Deera, Savannah, and Cece in housekeeping. Kelly in the office has gone out of her way to assist us in working with our LTC. Greta is always there to answer our questions and help us in any way. Simone and Jamey are our “go to” people. They are wonderful. Faith works tirelessly to provide activities that are fun and stimulating. That’s not an easy job. She even helped when I had a computer glitch. We give a well deserved “shout out” to Andrew and the kitchen staff. They have the hardest job of all, pleasing so many with food. I would also like to say that the Therapy staff of Legacy at Charter continues to be a life saver for us. We both came to Charter with physical and mobility issues. Gina, Wanda, Angela, Camille, and Tyler are such caring people. They have worked hard to relieve our pain and prepare us not only for the surgery we are facing, but for improving our quality of life. We are now a part of the Charter Family, and happy to be so.
May 2025
April 2025
Charter Senior Living has a great team caring for their residents ! They go above and beyond for their residents on a daily basis . Their memory care staff is phenomenal as well as their assisted living staff . Their management team is great and I highly recommend this facility for your loved one .
March 2025
February 2025
Charter in Hermitage Tn. Is a blessing. The caregivers reflect a kindness and caring attitude that is only passed down from management. My family member is being cared for in all aspects of caregiving. Would we do without Charter....I don't know!
January 2025
January 2025
November 2024
Staff were wonderful...
October 2024
October 2024
I only have positive things to say about this community! The staff is wonderful, attentive and continuously working to make the community a better place. There are definitely improvements being made and staff listens and addresses concerns in a timely fashion. They truly care about their residents and I would highly recommend!!
September 2024
What a wonderful community! I had the joy of attending a SPARK program there today. It was a blast. This community has so much going for them. Amazing residents, superb staff, beautiful apartments (Assisted Living, Memory Care and Independent Living Villas). I love the layout of the community. The chef was celebrating his birthday today and treated us to an awesome pasta bar. Donna gave me a wonderful tour. It was so nice to see the centralized courtyard. I am a nature lover and could see spending my mornings there with a nice cup of coffee. Great job! You really made me feel welcome. I will be recommending your community.
August 2024
Very clean place and friendly people that works there
July 2024
July 2024
May 2024
April 2024
We have recently moved our 101 year old grandmother here and could not be more impressed. My grandmother did not want to move at all, but they have worked very hard to make her happy and comfortable. She told me today how nice everyone is and that’s she’s never lonely. They have gone above and beyond giving her special attention that she needed. The facility is bright and clean. Her apartment is roomy and even has a little fenced porch. And every person we encounter has been caring and helpful. It has been so peaceful knowing that she’s in good hands.
April 2024
I am very anxious to move my mom here from another facility, as Charter seems to have a much more logical approach. In addition, they are so much smaller than most other communities, which does make a difference. On our tour with the FABULOUS Donna, we learned that even in the "little things", Charter stands out: lanyards, laundry, etc. are simplified where many other communities price gouge on such essentials. Moving is not a simple thing for us due to brain injury and confusion, but I'm positive that Charter is where we will go if and when we can make it happen.
February 2024
Charter is the best. Mom has been there for several years and is happy. She loves her friends there. They have great activities, she loves her bingo and music!! Thank goodness for Donna. She has been a lifesaver for this family. She works hard and so helpful. They have a new Director, Andrea who is amazing and just what Charter needs. Have they had issues in the past? Certainly as any facility but I never felt my Mom was not being loved and cared for. Their crew is great. Anyone leaving a terrible review, I would consider the back story. This place is perfect for my 95 year old mother. She had prospered, even with dementia. Thank you to Andrea, Donna and team for keeping me updated and informed of happenings. I am 500 miles away and they make sure I know what is going on. Even Angie will FaceTime me with her often. Check them out. They are the best.
January 2024
This is the nicest facility that our family has visited. We look forward to using them for Respite Care in the future. The staff truly cares about their residents and their thought, care, and flexibility to manage and help their residents live the fullest life is something that can make you emotional in a good way, because you know that if you are in a situation where a lived one can no longer stay at their own home, that they will find a new home at Charter. Thank you to Andrea (director of nursing) and Donna (director) dor all you do and all the love you have for the families and residents you look after.
January 2024
January 2024
December 2023
December 2023
I did. Take better care of your patient.
December 2023
I'm here as a private caretaker. This was my first night here. Everyone was very friendly and helpful
December 2023
So far our experience with Charter has been seamless. Donna has worked with my family to get my relative moved in as quickly and efficiently as possible.
November 2023
Caring and courteous staff!!! Clean facility, greeted by pleasant, friendly staff all looking to help. Residents were clean and happy, enjoying various areas and activities in the facilty
November 2023
Charter is such a great little community! Every resident there is so happy and engaged. The staff all treat each resident like they are family. My grandmother is a resident there and every time I visit, there are many activities to participate in from exercise in the morning, crafts, social hours, and a lot of family events. My grandmother has a lot of friends there that she enjoys socializing with at meals and other times throughout her day. The staff and management keep my family well informed of any changes or needs that might come up. My favorite part of this community is the size. It's so easy to get to know everyone there because it's not as large as a lot of the newer communities that are popping up recently. Makes the whole place feel familiar and like family.
November 2023
This is the sweetest community! So welcoming and the staff truly care about its residents and giving them the care they need.
November 2023
This community has an amazing front line staff that goes above and beyond! I volunteered here and sang for the residents, definitely somewhere I would take my loved one in need.
November 2023
Charter is a beautiful community with amazing residents! I would love my parents to be there.
November 2023
This is a great place. The care givers are nice, and are always friendly and answer questions. But most of all they really care about the residents.
November 2023
This company is the best when providing services to my parent. I have never had any negative interaction with anyone at this campus. I have the full trust that they are taking care of my loved one. Angie is the best, she takes time to make sure that I am informed and she honestly loves her job taking care of her patients. I would differently recommend this service to any of my friends or family members!
November 2023
Love the community. Great residents and staff. W
November 2023
If you’re thinking about your love one going to a facility, I highly recommend Charter in Hermitage. The staff is amazing, and will treat your family as their own. They/ you become family as soon as you walk in the building. I can’t say enough good things about McKenna the DON- she is simply amazing. Every resident is important and family to her. I would trust her with any of my family. Angie & Allie with activities pour their heart and soul into everything they do. This doesn’t come by easy. The nurse Danielle is so sweet, caring and thoughtful!! I could go on and on about other staff but at this point I think you understand how I feel.
November 2023
Great community! Wonderful staff! Lots to do!
October 2023
The facility is clean, the staff is friendly and helpful. If I ever need a facility like this I would happily choose Charter.
August 2023
I did a walk through with Donna today as I’m currently looking for a place for a relative with dementia. After seeing how lacking the memory care protocols are at other facilities I was BLOWN AWAY by their treatment options and plans for their memory care residents. The facility is clean, bright and very well decorated. All the patients I saw were engaged, upright and relaxed. I urge you to check this place out if you’re looking for quality and compassionate care.
July 2023
Great place friendly and safe and very clean and everyone was so helpful and the clients looked so Happy.
July 2023
The staff was very friendly. Had a great time.
June 2023
Administration management supervisors as well as our lovely residents are simply amazing as well as understanding and ready to assist in all areas. I'm home here. Thank you Charter residents for having me there to serve you!
June 2023
April 2023
The viewing was excellent, however, the prices are outrageous for Seniors. There should be some time of assistance with senior rent and fees. The overall tour of the facility was excellent.
March 2023
Compassionate and caring through the whole process! This community is a must see!
March 2023
I am so very happy with Charter senior living in hermitage TN...one of my family members is in the assisted living area and we all couldn't be happier with the staff, and how clean it is ! The caregivers are happy and have great energy and just super on top of it!!! I would highly recommend this facility!!!!!
February 2023
My experience at Charter was amazing! Everyone there was so friendly, helpful, and welcoming. Donna was so easy to talk to and connect with. A great community!
October 2022
Charter Senior Living was recommended to us for our very dear friend. Donna Backman was wonderful, & so was her staff. She is highly skilled & easy to speak with. The grounds give the feeling of home. We even spoke with some people who live there. Liked everything we saw & heard. Highly recommend Charter Senior Living in Hermitage.
August 2022
After looking at seven different memory care facilities for my mom, I decided on Charter. It was a the best decision I could have made. Everyone (management, staff, kitchen, cleaning, maintenance and activity workers included) shows care, comfort and kindness to my mom and makes her feel right at home. Charter has become like a family to me. Donna in the front office has been spectacular. She walked me through the process of getting mom set up in the right level of care and checks in on her almost every day, even with the demanding work load that she already has. And from other family members I know that she takes this kind of care of everyone's loved ones. Danny the director has made sure that as mom's cognitive status (she had a stroke and was hospitalized prior to moving there) and physical status have improved from Charter's fantastic activities and staff, she has progressed not only physically and mentally but that she has moved from Memory Care to the main Assisted Living floor - even though Charter will lose tens of thousands of dollars from moving her there. Donna and Danny really care about my mother and not just the corporate bottom line!!! All of the activity directors, nurses, kitchen staff, and management work really hard to keep the residents involved and active while always coming up with new projects and (family involved) entertainment with many special occasion holiday events. I am so grateful to all for the care my mother is receiving.
April 2022
Caring staff, amazing food, compassionate care & awesome musical performances for the residents! Unique & spacious villas for Independent Living. Tons of charm when you walk into the community. Charter has so much to offer residents and their families!
March 2022
I spoke to Donna yesterday about possibly moving my Mom into their assisted living. She was extremely helpful and understanding about the issues that my Mom has. Unfortunately my Mom could not afford to live there but I sure wish she could. I believe it would be a wonderful place for her.
April 2021
I'd like to commend Ms. Donna Backman for her continuous work within the community on behalf of residents and prospective residents of Charter Senior Living. I serve as a council member for the area where Charter is located. Ms. Backman consistently communicates information about events they are having and invites me to attend. Once we've moved forward from COVID-19 I look forward to more engagement with the Charter Senior Living community.
March 2021
My tour and informational session at Charter left an excellent overall impression on me! The staff was friendly and helpful, the entire community smelled fresh and clean (a big deal!), the prices were reasonable, the residents we saw seemed happy, and I loved the location and the fact that it’s a smaller facility on a single level. The marketing director, Donna, could not have been more helpful or knowledgeable, and she provided us with a ton of valuable information that was useful regardless of the facility we choose. She listened carefully, was patient with us as we asked all our questions, and was not at all pushy. She obviously cared about what was best for my parents and their needs, and not about anything else. It was an entirely pleasant and informative visit!
March 2021
This is such a beautiful place! So many activities for the seniors. If you are searching for a place for your loved ones this is it.
March 2021
This place is so warm and welcoming! You walk in and feel right at home:) If your looking for a place for your love ones this is the place! I highly recommend
March 2021
This place is fantastic. The place is immaculately kept, cleaned on a daily basis, and the staff is outstanding. To top it all off Donna is the best there is
February 2021
Charter of Hermitage is a great community. Very quaint with a lot of natural light, which is very important. Donna is absolutely wonderful! She is very helpful and will shoot you straight. The new director, Bill, is very nice and welcoming of everyone. Pam at the front desk is happy to see everyone and very helpful. The villas are a wonderful hidden treasure in the community, with significant privacy and natural surroundings. Great campus, inside and out, with options for walking if you need or want exercise. Memory Care is small so there can be more individual attention given to each resident.
May 2020
AWESOME community - Amazing Residents & Families -- Incredible Team members -- that is the truth about Charter of Hermitage! We love our seniors!
March 2020
This place is great and Donna is awesome!!!
December 2019
March 2016
October 2014
The only regret our family had was not moving mother to Provision much sooner. Provision Living at Hermitage was excellent! The care our mother received was very loving and professional. She moved to Provision after several mishaps at her former Assisted Living Residence. We fell in love with the staff and the facility. Everyone was helpful, professional, caring and kept a watchful eye on mother. She was very happy. The facility is beautiful, affordable, and welcoming with great activities for residents and families. Sadly our mother passed away in September, but her time at Provision Living was filled with joy. We want to send a special thanks to the Director, Jenna Wetherholt, and her amazing team.
July 2014
Rate and Review Charter Senior Living of Hermitage
Community Details
Charter of Hermitage Amenities and Services
Amenities
- Devotional Services Onsite
- Beautician Onsite
- Meals Provided
- Activities Offsite
- Devotional Services Offsite
- Vegetarian
- Activities Onsite
- Kosher
- Outdoor Common Areas
- Indoor Common Areas
Services
- Minimum Age of Accepted Residents
- Activities Onsite
- Devotional Services Available
- Indoor Common Areas
- Meals Provided
- Nurses on Staff
- Podiatrist Available
- Physical Therapy Available
- Occupational Therapy Available
- Speech Therapy Available
- Complimentary Transportation
- Activities Offsite
- Outdoor Common Areas
- Beauty & Barber Services
- Pets Allowed
- No Smoking Allowed in Private Areas Indoors
- No Smoking Allowed in Public Areas Indoors
- Hospice Available
- Respite Available
- Resident Parking Available
- Male Residents Accepted
- Female Residents Only
- Doctor on Call
- Nurse on Call
- Homecare Onsite
- Dentist Available
Do you have questions? Speak to a local senior living advisor for free.
(800) 755-1458
Charter of Hermitage Housing and Staff
Living Types Available
Staff
- Trained Staff
Not sure what senior living is right for you or your loved ones? Call us today!
(800) 755-1458
Communities Near Hermitage
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4347 Lebanon Pike, Hermitage, TN 37076
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Assisted Living Center is not affiliated with Charter Senior Living of Hermitage and does not guarantee the completeness or accuracy of pricing, photos, living or care available, services or amenities. All phone calls and form submissions are handled by our trusted partner A Place for Mom. Any information regarding Medicare and Medicaid is for general informational purposes and is not a substitute for professional advice. Please visit Medicare.gov or Medicaid.gov for more information.
Families and their loved ones are encouraged to do the following before deciding on a community.
- Schedule a tour and visit the physical location to make sure community description is accurate.
- Confirm with community manager that living and services required for you or your loved one's unique needs and budget are met.
- Check with state government websites for additional provider licensing and information.
If there is any information that is inaccurate or needs to be updated, please contact Assisted Living Center.
Assisted Living Center uses the term "assisted living" or "personal care" to inform users that a community provides assistance with some Activities of Daily Living (ADL's). It may not meet your state's legal definition required for that level of care.