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About NHC Place at Cool Springs
Looking for a community that can cater to your needs while keeping your independence? NHC Place at Cool Springs is the right choice. Our residents regularly take advantage of local events and activities available in Franklin. We are conveniently located near eating establishments, parks, and other activities.
Come join us at our community and you will discover that the quality of life we offer has been perfected through the options that we offer to our residents. We encourage our seniors to personalize and decorate their suites with their favorite furnishings from home. Residents enjoy old hobbies and discover new ones through the social activities.
NHC Place at Cool Springs Living and Care Options
Independent Living
NHC Place at Cool Springs Independent Living in Franklin caters to healthy seniors looking to maintain an active and engaging retirement. Residents enjoy carefree living in an age-restricted environment with numerous social gatherings and opportunities to pursue hobbies. Embrace your retirement years at NHC Place at Cool Springs Independent Living, where you can dedicate time to your cherished hobbies.
Assisted Living
With NHC Place at Cool Springs Assisted Living in Franklin, seniors get the assistance they need while preserving their independence. Residents receive help with everyday needs, enjoy common areas, and have staff on-site at all hours. You can count on NHC Place at Cool Springs Assisted Living to provide exceptional assistance, ensuring contentment for you and your family members.
Memory Care
NHC Place at Cool Springs Memory Care delivers respectful, specialized care for Franklin seniors living with Alzheimer's and dementia. Featuring individualized wellness strategies, a secure environment, and mind-stimulating pursuits for residents to live their best life. NHC Place at Cool Springs Memory Care will improve the life of your loved one with dementia, reassuring you and your family.
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NHC Place at Cool Springs Amenities & Services
We offer seniors the latest amenities in comfort that they would enjoy in the comfort of their own homes. Multiple Amenities are available for all residents. The staff here are fully trained, friendly and accessible. They will help your residents enjoy their stay with us.
We do our best to make sure each resident is able to sustain a healthy, fulfilling life during their stay. In order to do this, our facility has Extensive Services to keep them active. After all, one of the keys to staying independent is staying active.
Residents enjoy of a full schedule of social, educational and entertaining activities. Our structured program helps all residents maintain a high quality of life. Many of our activities encourage members to socialize and develop friendships with other residents. We make sure the activities are fun and entertaining.
Do you have any questions or comments about our senior living community? Contact us today, (800) 755-1458.
NHC Place at Cool Springs Location
NHC Place at Cool Springs
211 Cool Springs Blvd, Franklin, TN 37067
Pricing & Availability
(800) 755-1458Available Living Options
- Assisted Living
- Independent Living
- Memory Care
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(800) 755-1458
NHC Place at Cool Springs Frequently Asked Questions
What is the price for NHC Place at Cool Springs?
NHC Place at Cool Springs determines pricing for independent living, assisted living, and memory care based on care type, staffing, and support level required. Costs may also be affected by services like personal care, daily activities, and wellness monitoring. Call (800) 755-1458 for customized quotes and tailored pricing.
Is Medicare or Medicaid accepted at NHC Place at Cool Springs?
Medicare does not pay for independent living, assisted living, or memory care because these services are classified as non-medical housing and support options. However, Medicare may cover services like physical therapy or doctor visits if they are medically necessary. Medicaid may help with memory care and assisted living through state-specific programs, but it does not typically cover independent living. Call (800) 755-1458 to speak with a trained senior advisor for an accurate assessment of your options.
What care and living options does NHC Place at Cool Springs provide?
Find three care options at NHC Place at Cool Springs. Independent living supports active seniors. Assisted living provides 24-hour personal care. Memory care offers secure cognitive support.
Can I move into NHC Place at Cool Springs right away?
NHC Place at Cool Springs units change in availability frequently. Call (800) 755-1458 to speak with a senior living professional about openings. If no units are currently available, users can be added to a waitlist.
Can I take a tour of NHC Place at Cool Springs?
NHC Place at Cool Springs offers personal tours for prospective residents and their families. Call or complete the contact form to arrange a convenient viewing time.
Are the online reviews for NHC Place at Cool Springs good?
NHC Place at Cool Springs has a 4.6 rating, reflecting excellent reviews. Users were pleased with the independent living, assisted living, and memory care, highlighting the clean amenities, enriching activities, and caring staff.
Reviews NHC Place at Cool Springs
October 2024
I love it h
December 2023
They did an excellent job getting my mom back to the best health possible in their skilled nursing. They would get 5 stars for that alone (but we've had issues with discharge...more on that later). Its expensive ($360/day which is about $11,000/month), but I guess you get what you pay for. My mom was ready to step down to assisted living/independent living, but the price was $5,800/month to stay at NHC. I knew it was not a price we could sustain long term, so I explored options outside of of NHC (and we found a more affordable option). She was discharged and had about 3 days of meds that she took with her. NHC said they called in a 30 day supply of medication, giving us time to see her PCP for refills. This is where all the issues begin (Rough timeline is below): Day 1 (Monday) - Discharge day, prescriptions are not ready - no big deal; Day 2 - (Kroger) pharmacist informs me he has deleted every prescription written by NHC cause they are all written wrong. Day 3 - NHC calls in another round of medicine after I submit an online complaint; Day 4- They have most of her meds (and just in time cause she runs out today), except NHC has failed to call them all in (or the pharmacist has lost them?), one of which I s a diuretic, needed to keep fluid off her heart; Day 5 - NHC once again tells me they will call in her missing scripts. Later that day, still no scripts (and its Friday mid-afternoon, so no one is answering at NHC but I leave a message). I keep checking over the weekend on the chance her missing scripts were called in. No luck. Day 8: (Monday) NHC calls the meds into a different pharmacy (Walgreens) because they say the original pharmacy must be losing the scripts. Day 9 (Tuesday): New pharmacy had no record of prescriptions for my mom, who has now been without her diuretic for 5 days. So, we finally got the scripts from a different provider. I often wonder if NHC punished me (and my mom by extension) for not keeping my mom in their facility? My mom received exceptional care while at NHC, but the discharge process was time consuming and stressful (because isn't the purpose of skilled nursing to set the patient up for success and not land them back in the hospital?). I'm hoping our discharge experience was a rare event. Originally submitted September 2023.
October 2022
My mom was in the skilled nursing unit November and December 2022 she is 73 with Parkinson's and vertigo. She broke her hip and needed rehab. I can't say enough good things about the staff there . They cared for my mom like she was there mom. She left there better than she has been in years. They had a doctor come threw that really cared for her and all the nurses etc that helped her walk again and taught her many great things that she actually remembers about walking and when to do certain steps and when to take a break etc, I can't Remember everyone's name however the staff and business it's self is fantastic. I hope we never see that place again but if we need to i know where to go. Thanks sean g.
June 2022
When you say that you are going to call a sibling back about their dad but you never get a call has me questioning his car and what really caused the reason he has to go back to the hospital ”” I'm just saying..
March 2022
October 2020
I cannot say enough good things about NHC Cool Springs. My 82 year old dad went there for rehab after spinal fusion on his neck. Everyone was wonderful from the social workers, therapy, nurses, techs and dietary (awesome food!). He was treated with respect every day and had everything he needed to return safely home. If he ever needed these services again, we would not hesitate to use NHC!!
September 2019
July 2019
June 2019
You couldn't ever get a nurse or tech when you needed one. It took hours for the call light to be answered.
September 2018
June 2018
My Mom stayed for Rehab and all the Staff seemed really nice and they even call me by name. I couldn't ask for better staff, The food they serve the patience is not all that good. The building seems really nice and well maintained, Its sorta confusing at first because all the hallways all look the same. I will miss the staff and some of the other patience I met and talked too. They became my second family and second home.
April 2018
The staff is very nice . My Dad is there now , each individual department calls me and gives me updates on his progress . I am a physician and I know this is excellent care and communication. He has had two stays here and the staff is committed to giving my Dad optimal care . Thanks for all you do !
September 2017
Very nice. I love this place.
May 2016
April 2016
April 2016
March 2016
My mother stayed here after six surgeries. Lovely staff, wonderful care. We won't go anywhere else ever.
December 2015
Never been in a place like this...Had knee replacement and this place plus the associates and help they give were awesome ! I would not hesitate coming back here again !
October 2015
The personnel are very caring and generally attentive and willing to serve. Sometimes understaffing causes delays in unscheduled requests. The therapists have all been very competent and caring. The food choice and quality are definitely a positive.
June 2015
October 2013
This place is awesome, the people here are so nice willing to help in anyway. If you have to stay in a health center ya need to come here. I give it 5 stars.
Rate and Review NHC Place at Cool Springs
Community Details
NHC Place at Cool Springs Amenities and Services
Amenities
- Multiple Amenities
Services
- Extensive Services
Do you have questions? Speak to a local senior living advisor for free.
(800) 755-1458
NHC Place at Cool Springs Housing and Staff
Living Types Available
Staff
Not sure what senior living is right for you or your loved ones? Call us today!
(800) 755-1458
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Assisted Living Center is not affiliated with NHC Place at Cool Springs and does not guarantee the completeness or accuracy of pricing, photos, living or care available, services or amenities. All phone calls and form submissions are handled by our trusted partner A Place for Mom. Any information regarding Medicare and Medicaid is for general informational purposes and is not a substitute for professional advice. Please visit Medicare.gov or Medicaid.gov for more information.
Families and their loved ones are encouraged to do the following before deciding on a community.
- Schedule a tour and visit the physical location to make sure community description is accurate.
- Confirm with community manager that living and services required for you or your loved one's unique needs and budget are met.
- Check with state government websites for additional provider licensing and information.
If there is any information that is inaccurate or needs to be updated, please contact Assisted Living Center.
Assisted Living Center uses the term "assisted living" or "personal care" to inform users that a community provides assistance with some Activities of Daily Living (ADL's). It may not meet your state's legal definition required for that level of care.