The Gables on Pelham Assisted Living

September 2024

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Kevin Lawson

When I was looking for an assisted living facility for my father, I knew that I wanted a community that would encompass assisted living, memory care, and skilled nursing with therapy rehabilitation if it was needed. The Gables on Pelham has all of these resources on site and seemed to be the perfect solution. Right from the start, the people we were dealing with were friendly and caring. My 95 year old father has been at The Gables for about a year and a half and has really flourished. He has made some great friends and has been getting physical therapy regularly. He has been able to walk on his own without any assistance, not even with a walker, and is receiving therapy twice a week. It has made a significant difference in his mobility. A few weeks ago, my father suffered a fall in his room. As soon as they realized something was wrong, the staff was quick to respond. Cynethia Allison, the Health and Wellness Director, contacted me immediately. She explained what happened and had EMS take him to the emergency room. He was hospitalized for a couple of days. During his entire stay at the hospital, Cynethia reached out to me several times to check on his status. She is a professional, caring person who exhibits an unbelievable amount of compassion and empathy. The Gables welcomed him back into skilled nursing to begin his rehabilitation and was there just a few days. Unlike some rehab facilities, there was no question about admitting him into skilled nursing from the hospital since he was a resident at The Gables. The staff there made the entire process a smooth transition. Cynethia again stayed in constant touch with me on his progress. He was moved back to his own apartment where she set up on-site physical therapy. She arranged for his meals to be delivered to his apartment daily until he had the confidence to walk on his own back to the dining room. The entire staff at The Gables on Pelham really showed their concern by not only speaking with me while on my regular visits to see my father, but stopping in to see him and his progress, too. Cynethia's team members are super nice to him and always go above and beyond in his care. Her leadership is evident in their training. After this incident I am confident that our choice, The Gable on Pelham, was the best choice for my father. Their associates are, in my opinion, among the best, from nursing, administration, and marketing, to maintenance. Each associate displays an enormous amount of pride and care. I am forever indebted to them and at total peace knowing that every moment of every day my father is safe and in excellent hands.

July 2024

Chris S Forbes

Our father was recently a guest at the Gables on Pelham. He started in assisted living and moved eventually to the skilled nursing wing. Throughout his stay, we were so very pleased with the level of care and attention he received from all of the staff there. Simply an amazing staff and a wonderful facility. We will remain forever grateful to you all - Front office, front desk, dietician and kitchen staff, caretaker staff, and nursing staff as well as wonderful fellow guests residing there. We highly recommend this assisted living facility and team for anyone looking for a place for their loved one in need of assisted living and or skilled nursing. You will be comforted knowing they are being well cared for.

June 2024

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Charles Harrison, Jr.

April 2024

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Angela Carter

Beautiful picture  Really

February 2024

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Billy Mathis

October 2023

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Chante Fleming

The gables on Pelham is a very nice place to work/or live.

September 2023

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Sean Barrett

The care team, and the activities team spent so much time with our residents, keeping them happy, safe and loved

June 2023

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Bradley Montoya Garcia

Skilled nursing here is awesome. I could go on forever how awesome they are. Ideally their goal is to get your loved one recovered which they were successful with my great grandmother. They encourage to get your loved ones out of the bed and up rolling in wheelchairs and doing daily therapy. They have good food for what it is. Daily activities are done and residents are encouraged to participate. I felt safe as a family member leaving my great grandma here because I stayed with her In the hospital for 5 days straight because I was scared for her safety. And they take as many precautions as possible for your loved one's safety. They keep the beds low for residents safety are just a few things but I was impressed with this facility and all that they do and they are covered by Medicare and most supplements for skilled nursing definitely consider this if your looking for a good place for your loved ones to recover.

June 2023

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Glenda Woznick

My Mom has been a resident @ The Gables since 3/22. She’s in memory care where she is well cared for by some great staff. The activities offered is wonderful. They have a daily schedule along with occasional outings ( lunches and view Christmas lights) etc. She says the food is very good especially the desserts.

May 2023

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Mark Pella

I'm grateful for the wonderful care my Mother has received here for over 5 years. We've recommended The Gables to several families looking for quality care for their loved ones.

May 2023

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Randy Bigger

May 2023

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Sharon Cusson

I love working at the Gables on Pelham, the residents, staff and community are the reason you will want to be a part of it all. They are all amazing and the love you see throughout our building is what brings smiles to every face you see here.

May 2023

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Debbie Arbuckle

Mother has been here for 6 years, and the Gables staff has been wonderful in caring for her. Always respectful to her and the family and very responsive when contacted with questions about her care

March 2023

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Sonia Womack

March 2023

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Jenn Dockendorff

Jenn & Bob, An Acoustic Duo, perform monthly for the residents at The Gables on Pelham. We are always impressed with the cleanliness of the facility and the care given to the residents.

December 2022

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Joanie McKinney

December 2022

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Amy MacPhee

The Gables is hands down the best Memory Care in town and we had a great experience with both my mother and father here. We tried several assisted livings /memory cares in the area that were larger, more expensive and beautifully furnished but the quality of care and staff didn't come close to that of the Gables. My only regret is that we didn't start here first . The Memory Care Team treated my father like part of their family and we always knew he was well looked after and cared for. Don't bother looking anywhere else.

November 2022

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Pat Mahan

What a beautiful pace to work.

October 2022

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DEE STAFF

July 2022

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Neaka Lewis

I have been with this facility for 8years and this company has really made a difference in senior living. we have a awesome Executive Director and amazing nurse who really cares ,the activity crew is good and great staff , I would recommend anyone to bring your love one to join our family,i wouldn't change my job for nothing the love we have for one another is amazing !!

May 2022

Allison Jones

Cynithia, new employee, with out a doubt is the most helpful person I have worked with in the years my mother-in-law has been at the Gables. I finally have someone I can call and get answers to. Very pleasant and soo nice. Finally feel comfortable to call to help me with questions I have. Hang on to her!!!

March 2022

Daughter of Parent

Very distressing experience for our elderly parent in this ALF, created significant alarm for our family. Much to say about avoiding this facility. Breaks our heart knowing the sweet residents still there. Exec mgr (Sue) never bothered to meet us. Not as a courtesy, not for a welcome, and not even on move-out. Resisted, but answered, a phone call at move-in, and was brusque and arrogant. Let that be your first warning. The executive nurse (Loran) was provided a brief (3-5 sentence email) in advance of move-in, citing small, notable information helpful for quality of life, including the absolute need for a specific medication. She never replied. In fact, over the course of 2 months and 3 emails, she never bothered to email a response. The needed medication was NOT supplied on move-in, and resulted in a week of nausea/vomiting (first week living there) before anyone bothered to get the needed med. The carpet was of course soiled in this incident, and immediately cleaned. Same nurse, in attendance for COVID booster, was reminded (by a nurse providing the injection) that an antihistamine may be needed to combat local swelling at the injection location. She ignored this and instead waited 3 days to obtain an over-the-counter (OTC) medication (generic Benadryl), although the resident’s arm was swollen and red. This was despite frantic texts from family members to staff. Food menu: the pretty, pretty menu at the dining area entrance: if the foods shown on that menu were ever available, they not available by the time this resident reached the dining room. BBQ chicken never materialized, for example. Diabetic options were seldom if ever available. Was told Cobb salad unavailable due to lack of bacon, BLT sandwich not available due to lack of lettuce, and so on. Served lasagne with a side of corn and roll (not a balanced diet, by any imagination), as an example meal. This resident then had a hypo-glycemic episode, and rather than provide a glass of OJ, the facility called the ambulance. Upon arrival at the ER, the resident was noted to have a severe chronic cough, bruised fingertips, and needed antibiotics, which were prescribed. The facility proceeded to double-dose the antibiotics, resulting in severe diarrhea, including again soiling the carpet. In the following 3 wks, this was never shampooed, despite numerous requests/texts by this family. We removed the resident to a different facility immediately. Although the Notice of Move was emailed to the Executive Director, with request to acknowledge receipt, again, she did not reply. We kept correspondence copies and would be happy to share. On move out walk-through with Eva, a personable and polite admin staffer, we pointed out an excrement odor on the 2nd floor, which had been pungently persistent for a couple of weeks, without any noted repair. She acknowledged the odor, said it was down the hall. (Well, FIX IT!) In short, the MedTechs and Caregivers try very hard to do their jobs, and were good people. I wish for them the best of careers. The Mgt however apparently does not realize they are providing CARE for PEOPLE, and really should consider another line of work. Such arrogance. Such hubris. They show no concern for support, quality of life, proper diet, expediency, or recognizing families. Someone should explain to them they are operating an Assisted Living Facility. Our family seriously discussed whether the haphazard care was leading to a fatal outcome and decided we could not risk the wait, and moved the resident. **followup, the new ALF is warm and caring, ALL the staff walk around and introduce themselves, we are able to call everyone including Mgt. Meds are timely and correct, dietary needs are addressed. Parent is improving. Facility is clean and kept sanitary.

March 2022

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Maheshi Dahanayaka

December 2021

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robert rush

What an amazing place! The staff are super friendly and my pop pop has never been cared for so well! The staff takes wonderful care of him and are so kind to us!!! Ms Joselyn and Ms Sarah do an amazing job. With his memory fading pop pop has a tough day sometimes but they are always there lending him help and support! Ms tierston and Ms Jamie are super fun to. They always make him smile and have, just wonderful souls! I couldn't recommend them enough!

February 2019

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Ashley Burdette

January 2019

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Karen Smith

I enjoy working with all the great employees and working with all the residents

January 2019

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Allen Rogers

This has been our 3rd stop on the Senior Living Tour, after a few Bumps in the road,...From the Director to the Staff all have been Quick to address the Problems, Our Loved One now feels at Home & We are Happy to have found them., Greenville, S.C.......Thanks To All...M.A.Rogers

January 2019

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Charles Thompson

i entered this facility after spending two weeks getting physical therapy at roger c peace if you are looking for intensive physical therapy this is not the place for you spartanburg rehab institute. brushy creek will provide only the smallest amount of therapy possible for what they are being paid If you get 15 minutes during a therapy session that is a lot they do not go above and beyond. session, that is a lot nursing staff is spread Way too thin with one nurse having to cover multiple cottages especially on night shift. hopefully you will never come in contact with a cna named ellison. she has an attitude only a mother could love. she needs to find another profession. the shining stars at the facility are nurse Karla and cna christine, both of which were very helpful and professional during my stay. The food here is terrible. if you want real eggs for breakfast, you better ask for them or powdered eggs are what you will get. pre-cooked bacon and sausage are barely warm enough to eat at $650-day, they could do a lot better.and.dont ask for an extra blanket, there is never enough linen to go around

October 2018

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Pam Parker

My mother has been here for 6 years. It has been a blessing to us as my mother absolutely LOVES it here. The facility and staff are always very nice and helpful to her. The leadership team is awesome! From the Executive Director, Assistant Director, Activity Coordinator, Housekeeping, and Maintenance guys, all are always willing to help if situations arise. They always have an "open door" policy for family members which means a lot. KUDOS and thanks for making a difference in my mother's quality of life at this point of her life. I would recommend this place to any family member looking for a parent(s).

August 2018

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Norcalyak

My 92-year-old mother moved into the skilled nursing unit here this summer. Previously, she had been moved around several times and was in very poor condition with dementia and other problems. . A number of other local places had rejected her. Within a few days of her arrival at Brookdale, she began to improve. The staff (nursing, hospice and aides) are attentive, patient, caring and very professional. The facility is clean and well-maintained. I am thankful that she can live at Brookdale; it has brought a new sense of peace for her and for our family. (Posted by Glenn B.) P.S.Mom passed quietly Jan. 18, on the eve of her 93rd birthday. Hospice staff had gently prepared us for the end thanks, Harmony and Robbie). They alerted my brother so he could get there to be with her when she passed. Words cannot express our appreciation for that.

August 2018

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Mitchell Blakely

By far the best experience our family has had in the Upstate . Both mom and Step- Dad utilized the amenities and the many areas they have . Assisted Living, Memory Care and Therapy/Skilled Nursing. Let's start with Memory Care - Mom resided in memory Care for 2 years and not a day went by she wasn't doing something or involved . The manager is very involved and He seems to be professionally trained for Dementia Care. He is always friendly and wants to help in any way . Activities program manager Beth is EXCEPTIONAL and runs a great team . The price is all inclusive for Memory Care and so important to budget when it comes to Alzheimer's and your loved one. All rooms are private and well kept, they have a beautiful courtyard . Dad resided in Skilled Nursing for a while and the care was fantastic . Not sure what other reviews were talking about but I would guess they most likely were banking on medicare coverage for private rooms etc and didn't get it so were unhappy . Not sure how many rooms or beds they have ,but its very quaint and easy to see everyone . The Administrators, Doctors and Nurse Practitioner are very involved and always willing to hear anything you have to say . By far the Best food in a senior living community - we ate many meals there with family and always went back for more. When my parents passed away all of us had peace of mind that a great quality of life was maintained at this community. Thank you Memory Care Staff and All the team on Pelham Road you do an amazing job with lots of love and care. God Bless you

August 2018

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Susan Shaffer

It was an emotional and difficult decision for my mom to leave her home, but she is as happy here as we could have hoped. She's comfortable, safe, and enjoys the active social life the community provides.

August 2018

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norcalyak

My 92-year-old mother moved into the skilled nursing unit here this summer. Previously, she had been moved around several times and was in very poor condition with dementia and other problems. . A number of other local places had rejected her. Within a few days of her arrival at Brookdale, she began to improve. The staff (nursing, hospice and aides) are attentive, patient, caring and very professional. The facility is clean and well-maintained. I am thankful that she can live at Brookdale; it has brought a new sense of peace for her and for our family. (Posted by Glenn B.) P.S.Mom passed quietly Jan. 18, on the eve of her 93rd birthday. Hospice staff had gently prepared us for the end thanks, Harmony and Robbie). They alerted my brother so he could get there to be with her when she passed. Words cannot express our appreciation for that.

June 2017

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Scott White

Fabulous staff. Very committed to delivering their very best to the residents. I have the utmost in confidence that my mother is being well taken care of. Thanks to everyone doing what is necessary to create such a wonderful environment.

December 2016

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Angela M. Benso

I've only been working there a short time but all I can say is I LOVE MY JOB! We have great people who go the extra mile to insure all are residents are happy and well cared for!

October 2015

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Samuel Young Young

I worked here and the work place is very delightful to work at I started working in housekeeping , went to flooring doing carpet now am in maintenance, going places

July 2014

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Marilyn Hall

I visited the Memory Care Unit in August, 1913 for three days. I found that the premises were safe, clean, the food was very, very tasty, and the staff hard working and caring even with the difficult people - I saw only one person who seemed so. There were many activities and snacks offered during every day. There is music and a lovely fenced in patio where people can come and go freely. I left feeling my loved one is in a very good place.