Greenfield Senior Living of Perkiomen Valley

June 2024

Google

kek1911

We moved my mother out of Greenfield due to many concerns. Staff and administrators were leaving constantly, there were shortages of food in the cafeteria and they lost her clothing that was laundered twice. She would ring for an aide and it would take over an hour for someone to come. The worst was the Christmas Eve they lost power and heat and never even contacted us!!! We only learned that she had been parked in front of a fireplace for hours because she knew how to use a cell phone. The roof is constantly leaking and she had a bucket outside her room to collect water for months. As a result she had to deal with bugs constantly in her room. Complaints went without answer as it is very hard to get anyone to reply thru email or on the phone. Definitely would not recommend this facility at all.

May 2023

Pam Gibson

Every time it rains, the roof leaks severely all throughout the building. You will see rooms flooded, hallways flooded, buckets and garbage cans everywhere to catch the water, including in resident rooms. Its unsafe, and downright criminal to charge people to live this way. Not only would I not recommend this place to anyone who wants any value for their money and a safe place for their loved one to live, but I can say that they should be investigated because judging by the state of the building the owners and on site director does not care one single bit about the welfare of the people who live here. Its disgusting, I can only imagine how much mold has built up over time where you cant see if there is this much water flowing behind walls, through the ceilings, and into the carpets. Avoid wasting your money on this dump

March 2023

Google

Susan Graver

The biggest issue I've had so far with Greenfield Senior Living is a lack of communication between staff and myself (daughter of one of the residents). My voicemails are rarely returned and emails are sometimes returned, but usually after several days or a week, if at all. I understand that this facility is likely understaffed, but it is important for family members to be able to reach a staff member to inquire about their loved one and/or provide information to the staff about them. Items have also gone missing from my mother’s room (I do know it’s tricky in a Memory Care setting in terms of residents moving their items around) but several occasions have come to mind which irritate me. I have also had a few instances where I’ve requested that the staff help to get my mother ready in time for Dr appts (I’ve left voicemails the day before and also spoke to staff onsite to give notice about the appt) and I’ve shown up on time and my mother is nowhere near ready to leave the building, thus making us late for the appt. I would recommend the Personal Care section of this facility but not the Memory Care section.

February 2023

Google

Anthony Thompson

Great facility, excellent staff!

July 2022

Google

Mariah Grickis

Greenfield is by far one of the best facilities around. The care is unmatched, the building is clean and always smells great. The area surrounding the facility is beautiful. The staff is always pleasant and smiling. Highly recommend this facility! Great job all!

July 2022

Google

Casidy Flanagan

May 2020

Google

Kathleen Bortz

March 2020

Google

Tim Winn

My mom moved in 3 years ago at first we were happy. Then the present executive director took over since then things have gone down hill. I really believe that the staff starting at the top are not interested in running a nursing home. Security is the worst. You can walk in off the street and never be stopped this includes in the middle of the night. The food is horrible basically they heat up frozen meals maintenance does not know a screwdriver from a hammer. And don’t even get me started about corporate they do not care and will never call you back. I am moving my mom out to a nice secure home. My advice is do not put your loved ones in this dump.

March 2020

Google

Drew Blagojevic

Greenfield is a beautiful place! Their staff is very caring. I just wish they were closer to our desired location. But I can’t say enough good things about them. Stephanie, one of the administrators at Greenfield spent so much time with me helping to make good decisions for my mother. Frankly this was something she didn’t have to do, but went out of her way to help. It’s good to know people like Stephanie are there to help with our loved ones! Thank you and all the best.

October 2019

Google

Ryan Potts

Beautiful facility with the best staff I've come across in the industry. It's truly a pleasure working with them.

May 2019

Google

Vicky Dobbs

My mom is there with her husband. They love it there. I have been very happy with the facilities and the staff. They love the food too! Thank you for making this easier for us.

October 2018

Google

Alyssa Hoffman

April 2017

Google

Mark Thompson

Wonderful place, very friendly and helpful staff and residents. I have no idea where Wendy was describing but it certainly wasn't Greenfield.

May 2016

Google

William Trax

I couldn't have asked for a better home for my grandmother during her stay. The staff at the memory care of Greenfield were always so accommodating and cared for her like she was family. They kept in constant contact to keep me informed of her condition and it was a very warm and welcoming environment. The facilities were clean and up to date. Thank you to Michelle Shirley and the rest of the staff for all you did for my grandmother and I.