Brookdale Bend

October 2024

Google

RJ McHatton

Our decision to go with Brookdale was the best decision we ever made. Having a family elder with dementia has been a very traumatic experience for our family. The Brookdale team in Bend has been wonderful in helping us navigate the situation completely. What a load off our shoulders! We can have a regular life again knowing that our loved one is safe and secure. I totally recommend Brookdale in Bend because they really care for us.

September 2024

Google

Sara Ausman

The staff at Brookdale took such great care of our family member. They consistently communicated and shared pictures of activities and outings. He shared many happy times there until he passed. We were so lucky to have such a great place for his final year. Thanks so much!

August 2024

Google

Alicia Steinhardt

Our family has been really pleased with the care, activities, and effort of the team at Brookdale. They go above and beyond to care for their residents.

June 2024

Google

Kimberly Simpson

Moving my Mom from Assisted Living to memory care was a difficult decision. After meeting with Tina, Amei, and Tammy, moving her to Brookdale Bend was an easy decision; one that has brought me comfort knowing she is in a safe place. Amei, Tammy, med techs, and the other staff interacting with Mom are caring and kind individuals in what can be a stressful environment. I've observed them with Mom and other residents; they treat them with respect and an understanding of their personalities. I give the staff credit for Mom becoming more interactive and interested in activities than she was in AL. I know of no place that is perfect in every way all the time, but having a team that takes time to listen and positively react to any question or concern is a great start.

April 2024

Google

Ellis Lay

From the first meeting with Tina to consider placing my brother at Brookdale Bend,I felt warmth, enthusiasm and friendliness. Those feelings have continued as I visit with staff and my brother at the facility. I experience much love given to him. Frequently, I receive pictures of my brother enjoying the activities and trips. Before making the difficult decision to place my brother in Memory Care, I visited many facilities in Bend. I feel that my decision to place him at Brookdale Bend was, thankfully, the right decision.

April 2024

Google

Benji Azariah

My mother is my bestest friend and there is nothing I wouldn't do for her. She always wanted the best for me growing up and did whatever it took to ensure that. Now, at her age of 99, that's all I would want her to have in return. Brookdale is helping provide my mother with some of the best, interpersonal care and safety which is exactly what I would give to her myself. This facility has my trust within their compassionate care-giving abilities. The staff is wonderful, my mother raves about these people and I do too. I've seen nothing but smiles and efficiency at this facility. They genuinely care about the individual needs of their residents and keep up on these priorities well. Brookdale always does their best to keep the residents occupied with healthy indoor and outdoor activities, they serve good food which my mom was a cook her whole life so she would be the best critic and she's very satisfied, and they give care that is well beyond the base line expectation of most assisted living facilities. If your loved ones need to be in an assisted living facility, Brookdale in bend is THE facility where you can rest assured that your loved ones are given exquisite care, day in and out. Thank you brookdale for helping take care of my precious mother. You guys are all nothing short of amazing.

February 2024

Google

Joanne Tremblay

My father-in-law was in Memory care in the Bend facility. Initially his care was fine but it then deteriorated. I would not recommend this facility. High turn over of staff. Long delays in getting orders for care and meds were impacting his care. Clothing and linens were repeatedly lost or took a long time to get back in his room. The washer and dryers needed to be replaced and there was a long delay for this. They could have had the laundry done by a commercial company but chose not to do this. At the very end of life he went 3 days before his shirt was changed and I had to request it. He passed away with someone else's blankets on his bed. I reported the facility and inconsistent care to the state Ombudsmen, who is an advocate for patients and family. Even with several meetings and promise to improve care there was little change. They increased his room rate if/when he refused meds. This is incredible and only after requesting the corporate manager to get involved that charges were changed. We received another increase in rate after he passed, showing lack of coordination with facility and corporate office. Once he passed away there was no acknowledgement from management to give condolences. When my mothers passed away in a different facility, the staff sent a gift and cards. Even when I sent a text for follow up issues and mentioned how sad it was that they did not offer condolences, there was no response. Big bucks for poor care. So sad for us to see him go through this.

February 2024

Google

lexi lewis

February 2024

Google

Randal Garcia

My husband, Randal, and I have nothing but good things to say about the management team and staff at Brookdale, Bend. My mother was residing there and we saw nothing but caring, love, and compassion from Amei Pratt and her team and staff members. Even in her demented state, my mother knew she was loved and cared for. She was always hugging the staff and telling them how much she loved and appreciated them even if she couldn't remember their names. And they would do the same to her. We are, and will always be grateful to them that in the last few years of her life she was surrounded by people who cared for and loved her. To us, they have a hard job that they work very hard at. My mother lived with us for awhile and then with her sister for awhile and she was actually happier at Brookdale because it was very difficult for her to accept help from us. Also, the set up with the "town square" is amazing and they do the best job ever in providing activities and outings to keep the residents occupied!! My mother was even able to go bowling in her wheelchair. I would highly recommend Brookdale, Bend for your loved one. You will not find a more devoted, hardworking, and caring staff.

November 2023

Google

Joe

Beautiful facility with friendly staff! looks to be a nurturing environment for residents, there were many smiling faces doing activities every day i visited

November 2023

Google

Joe White

Our daughter was diagnosed with bvFTD. In doing our due diligence to find the right placement for her, we made an appointment to meet with the management of Brookdale-Bend and her staff in our home. We visited a couple of facilities prior to our scheduled appointment with them, and luckily found, before that appointment, what we believed to be a perfect fit for our daughter at a small memory care facility, with a limited number of beds, clean, well run, with a caring staff and excellent recommendations. Yet, I neglected to cancel our appointment with Brookdale staff, and they arrived at the agreed upon time. We had a most pleasant conversation with the Brookdale staff and was grateful to find that the quality and friendliness they displayed was both refreshing and heartening, demonstrating that their larger facility would also have also been an option. The facility was represented with professionalism and class, and if our daughter had not already made her decision the day before, we would have followed through and seriously considered Brookdale-Bend to care for our loved one. I wish to state again that the deportment, grace, and compassion the staff displayed for our situation, and their forgiveness of my breach of business courtesy was very much appreciated.

November 2023

Google

Andrea Accardo

We were so lucky to find Brookdale Bend for my Step-Mother! They take amazing care of her and keep me updated on how she is doing. The staff is knowledgeable, friendly and supportive. We looked at quite a few facilities but we are so glad we picked Brookdale Bend!

October 2023

Google

H K

Was more than Happy with facility. Parents chose this establishment as their new home. And I absolutely love visiting them. It's a beautiful facility, and the staff/ resident dynamics is amazing. Everytime I visit or call to check in. I usually hear the staff checking in. Or just greeting them as they move around. The activities and well planned and limitations considered. Foods great. And Holiday activities abundant. Always enjoy stopping in when we visit or passing through.

September 2023

Google

Brittney Duncan

July 2023

Google

Phoebe Pratt

May 2023

Google

Tamara Hewitt

January 2023

Google

Jose Jimenez

December 2022

Google

Simeon Purkey

I had the opportunity to visit Brookdale Bend and meet with their new Executive Director and their Marketing Director. They were very welcoming and showed me the community. The residents to whom I was introduced seemed to be happy and appeared to be engaged in a variety of activities. The rooms were larger than I anticipated. The building as a whole has a home-like feel from the moment you enter the door. I enjoyed my visit.

December 2022

Google

Cindy Hirakawa

The caregivers here are amazing. They do a very difficult job and treat the residents like family. I can see the true relationship between them and the residents. I really appreciate them.

December 2022

Google

Amy Callender

I have been working in memory care in various facilities and positions for over 10yrs. I'm now honored to be the Health and Wellness Director here at Brookdale in Bend for the past year. We have a new administrative team and am I'm ecstatic to be a part of the amazing growth happening here. We have such a dynamic crew who all work so well together to provide the best care for our beloved residents. We have a culture of teamwork and support now and I'm so proud!

December 2022

Google

Samantha Floyd

Hi! I am the current (as of 11/16/2022) Program Manager at Brookdale Bend. I create our monthly activities schedule, implement our person-centered activity plans for each individual resident, as well as provide resident family support. Our management and care staff are passionate about providing the best memory care to our residents - come meet me and the rest of the management team today! See our management team in action! Photo: Me and David, our Resident Care Coordinator, at the 2022 Walk to End Alzheimer's.

December 2022

Google

David McNaughtan

I currently work at Brookdale - Bend as the Resident Care Coordinator. I can personally attest to the sweat and tears caregivers put in day in and day out. Like most places, we have been hit with the staffing tribulations of the current era. The staff here has consistently worked 12+ hours a day, 7 days a week on numerous occasions in positions outside their own to ensure the health and safety of our residents. You would be hard pressed to find a group of people that cares more. We love our residents like family, feeling every high and low on a daily basis.

October 2022

RICHARD S HADLEY

I had to move my wife because the service was pitiful. She was not kept clean the room was a mess most of the time (just filthy) and she was not dress properly and rarely had and clean close in the closet. Her bed was often a mess with several dishes and sometimes no sheets. Since moving her all has been really good. So, there are good places out there.

February 2017

Google

Viktoriya Tishenko

This is an extremely caring place! I had tears of joy and thankfulness the way the staff treated our loved one. They make you feel warm and welcome, like family. Invited us to stay and eat and had ice cream treats for us when we moved in. The staff is friendly with all who walk in. I see them saying hi and smiling all the time! What a happy place. A memory care does not have to be depressing. I like visiting because I am in a better mood when I leave.

August 2014

Google

Michael Cook