Aspira Royale Place Retirement Living

June 2026

Google

Scott Klementi

One star because the building is nice. Second star is for a couple of staff that are friendly and helpful. Unfortunately my mother had to move after being there for a year. Due to the lack of experience and staff in the kitchen also with the wait staff meal time was usually a bad experience. The chefs couldn't accommodate her special diet therefore making her wait until everyone else was served. Then she would have to remind them that she was still waiting. All the people she sat with for meals couldn't believe what was happening. They were thankful they could eat a regular diet. Besides the food and the long wait times for service. The doctor was stretched way to thin which made for short short appointments with very minimal results. The nurses are nice but on 2 occasions my mom had told the nurse she thought she should go to the hospital and they would keep asking are you sure you want to go. At that time when they finally called an ambulance she was admitted to emergency for almost 2 week the first time. The second time was the same senerio with the nurse and she then went and was admitted again. Then the bugs came and all they would do is put sticky pads around her unit. This went on for months until it warmed up and they left. She was woken many times with a bug crawling across her face. The fridge in the unit is large size bar fridge good to keep drinks. Food would spoil quick and the freezer wouldn't freeze properly and needed constant defrosting. The toilets are made for shorter people which means you will need to install an elevated seat. Otherwise maybe the 2 stars is a little generous.

May 2026

Google

Caroline Bernard

March 2026

Google

Victoria

I recently was in visiting my grandma and just wanted to say how amazing the PSW working with her is. Her name is Crista and she truly goes above and beyond and treats my grandma like family. Every time I see her she’s always so kind and smiling. My grandma just loves her and that gives my family a lot of comfort knowing she is in good hands. We really appreciate everything she does!

September 2025

Google

Leonnova Inc

On behalf of the Leonnova team, we want to sincerely thank Aspira Royale Place Retirement Living in Kingston for their outstanding support in hosting our Project Confidence workshop on September 13th. A special thanks to Adam Clearly, whose professionalism and kindness made organizing this event seamless. Thanks to his efforts and Aspira’s generosity in offering their venue, we were able to bring Project Confidence to Kingston, a program designed to support underrepresented groups, newcomers, and women by building leadership skills, enhancing employability, and connecting them with meaningful career opportunities in Ontario. This event was a success because of Aspira’s commitment to the community, and we are grateful for the partnership.

July 2025

Google

Kingston Group

Charity, the Recreation Manager, has made a world of difference for my father since he moved in. He was feeling isolated at first, but Charity took the time to sit with him one-on-one, sometimes for long stretches, just talking and making sure he felt comfortable and cared for. She learned his interests, brought him into activities he actually enjoys, and always makes sure to say hi and check in every single day, even if she’s clearly busy. It’s rare to find someone who puts that kind of heart into their work. She doesn’t just do her job, she makes people feel like they matter. We’re so grateful for her.

April 2025

Google

Monia Juslaine

December 2024

Google

Ray Filteau

We went to the Royale Place Family Christmas Dinner last Saturday night (December 14/24). It was excellent. The menu offered two mains, turkey or ham, and all the trimmings. The salad bar was fresh and the flame roasted red pepper soup delicious. The dessert table offered a large assortment of pies, cakes and pastries. The meal was served buffet style and was still hot when you got back to your table. We noticed dining room staff going up to bring meals back to those who would have had difficulty lining up due to mobility issues. Royale Place staff were very visible and certainly in the Christmas spirit, all dressed up for the occasion. Todd's Christmas print suit was a treat for the eye as were his red glitter shoes! Darren served food with a smile and frequently spoke with residents like they were his own family. Very solicitous and caring. The effort that Royale Place staff put into the dinner was much appreciated. It gave many families the opportunity to gather and enjoy a Christmas Dinner together without the worry of getting elders to and from somewhere safely. Our thanks to the entire staff. Ray and Alison Filteau

November 2022

Google

Crista Lopes

Honestly Royale is one of the best retirement homes in Kingston.. I say that because of are hard working employees.. the dedication towards are residents is something that makes me feel so proud of!! No matter if it’s the chefs housekeepers PSWs.. Nurses .. Servers ..or recreation department .. I can say that these residents are looked after just like they are are own family members!!!! If your looking for a good retirement home for your family come check and see for yourself 🙂

June 2022

Google

Chris Jones

Although the property is beautiful, many of the promises made have not been kept. My parents have only been there for less than a month and in that time they were told that the nurse would be available any time for them. Dad called and was told to wait for the doctor next week then the second time he was told the service was not available but she would come check (she never came) and the third time no one answered. They changed management and the communication is extremely lacking. For example their doctor appointment was booked half an hour before the doctor was scheduled to arrive. (Early appointments are hard for Mom so this was a big endeavour to get her there) When we arrived one was in the wellness centre. After 10 min I went to the front desk and told her that I was bringing my parents back to their room and to please notify me when the dr arrived. 20’min later we got a call (only after I text Todd the wellness director). The doctor couldn’t understand why this would happen because she said they know she’s not available then. There’s just sooo much miscommunication. This would be fine if acknowledged and apologies made with effort to improve (we are all human) but this is NOT the case. The absolute worst part is that my email voicing concern was COMPLETELY ignored and when I sent a second email asking if they received the first it was ignored also. I could not imagine treating my clients this way and still being in business. And now it seems the food choices are being eliminated. Dad said yesterday he had one choice and it wasn’t great. Royale you can do better!

August 2021

Google

Zbojar

May 2021

Google

Ivo Steklac

COVID has been hard on all of us, but even more so on our elderly parents for whom separated from their families have found the isolation very challenging. Royale Place, and specifically Sheena Brazeau the Lifestyle Consultant there, went out of her way to help my 90-year old father attend his grand daughters university graduation virtually and even became famous for it and published as shown in the attached picture. Thank you Sheena and Royale Place for caring for our family members when we are unable to! Ivo Steklac.

November 2018

Google

Gary Bradley

Food is great

April 2018

Google

Ellen Hartwick

Our experience of the first week of my Mom’s stay at Royale Place has been very positive. Front line and management staff have been professional, knowledgeable and approachable. A very smooth transition for us all. Thank you!

March 2018

Google

Justin Janda

Very friendly staff and a beautiful residence. I feel the management and staff are very engaged in the community and were a big help to our family when transitions my parents there. It is obvious they take pride in their work and it certainly shows with the quality of service our family receives, I truly appreciate it.

March 2018

Google

Kenneth Stephens

Staff are very friendly to my grandmother. I stayed for dinner the first week she was there and enjoyed a perfectly cooked steak. Would recommend for anyone looking for a retirement home for their loved one.

March 2018

Google

Mark Broadfoot

Great Accommodations and Friendly Staff. Always goes above and beyond to take care of their tenants and treat them like family! Highly recommend Royal Place!

January 2018

Google

Joyce Reid

Can't believe it - you've thought of everything! I'm very comfortable and there are lots of choices of activities.

January 2018

Google

craig delong

Great place. Friendly staff and nice accommodations.

January 2018

Google

Tayte Hewson

I was visiting Royale for New Year's Eve dinner and had delicious lobster tails! The chef is very talented. It was a great party with an excellent band.

September 2017

Google

Mackenzie Rodger

September 2017

Google

John M

Both my parents have lived here for 2.5 years. They thoroughly enjoy their lifestyle here, no cooking, no cleaning and having a RPN in the building 24hrs a day for my piece of mind. Being also retired myself, I frequently enjoy visiting and joining them in the dining room. More recently the food quality has really been impressive and comparable or better then restaurant quality. Great work Royale, save me a room in 15 years!