Laurels of Norworth

July 2026

Google

Rhonda Smith

The good: Knowledgeable staff, Elvis the nurse was amazing, Great PT and OT . The bad: My son went into the facility on July 20 and there was no air conditioning in the hallways. They were using fans to keep it cool. The room air conditioners weren't working so on the three days that there were heat advisories there were no air conditioning by my son's room. It was 90 degrees in there for three days. There was a language barrier between the staff and my son. My son fell and hit his head and it took 30 minutes after the roommate put on the call light for someone to come and help him. PSA's while some were pleasant there were a few that was outright rude to him and he had to tell one of them off. The PSA's were extremely slow to answer call lights. I was on the phone with him one night and he put his call light on and after 35 minutes they still hadn't come to see what he needed, his sugar is as extremely high. He wasn't getting his short acting insulin for a couple days and they would not give him his meds at the time that he needed them, they were meds that needed to be taken with meals. There was one night he didn't get night time meds until 11 pm. Dietary was not sending the correct menu for my diabetic son and his sugar was incredibly high. He was signed out AMA but honestly he will get better care at home alone. I WOULD NOT RECOMMEND THIS FACILITY FOR ANYONE!

June 2026

Google

Dixie White

Overall it has been a nice stay for me. My Husband and I share a room now. The Nurses and Aides are pleasant.

June 2026

Google

DeAnna Moseley

Working collaboratively with The Laurels of Norworth has consistently been a seamless and quick process in terms of accepting and meeting our patients specific needs. Aubri is very responsive regarding referrals and has been an absolute pleasure to work with. Thank you for all you do!

April 2026

Google

David Cross

Ok

April 2026

Google

Kim Hill

My husband came here for short term physical therapy. He is improving every day he’s not able to stand due to the serious surgery that he had in December. Food service the food service has not been the greatest food of taste, but he did eat certain things. The family brings Lol Nursing care has been good but they seem to have a lot of patience that they have to take care of. The nursing assistance, are somewhat slow answering the call light they seem to be responsible for a lot of patience. I know from experience the nursing assistance, and the nurseries work very hard taking care of each and every patient that they’re responsible . I was very happy for my husband that one of the assistance got him a really comfortable bed that fits him because he is 6’2 All the staff have been very helpful assisting the needs for my husband. So far, everything is going well.

April 2026

Google

Nathaniel R towns

March 2026

Google

Linda Smith

March 2026

Google

Samantha G

Laurels of Norworth has always been extremely professional, and have worked extremely hard to have the needs of patients met. Aubri and Brandi in Admissions are so wonderful to work with, and strongly advocate for the residents. Elvis, one of the floor nurses, is so kind and patient with the residents, and works so hard to manage symptoms and assist in providing patient’s and families with comfort. Both Marissa and Char in Social Services went above and beyond to address concerns for patients and families, and worked to make sure that they were comfortable. Thank you for all the work you do for your residents, their families, and future patients!

January 2026

Google

Peg Grove

December 2025

Google

Cathleen Castel

I love the Laurels of northwich it's an excellent facility for physical rehab I enjoy the people that work here specially my CNA that I have most of the time her name is Sephora she is so kind and nice and takes care of me excellently and never complains always does what she needs to do and explained thoroughly everything she does. The staff is amazing here from physical therapy to the people that directly work with you the nurses I would recommend this place to anybody especially if they have family I would send my family here and that means a lot to me because they treat you like family.

November 2025

Google

Debbie Woodburn

My stay here has been pretty good everyone is so nice and helpful. I feel like I am at home.

November 2025

Google

Mary Rakes

I just came back from the hospital .I came back to my old room it was like I never left. My best was made my room is nice and clean. The staff welcomed me back home withopen arms.

November 2025

Google

Tavalyn Mowery

I transferred from another facility, to be closer to my family. My stay here has been amazing. The facility is always clean and well kept. The staff always answers my call light. The house keepers always do an amazing job with cleaning my room and washing my clothes.

November 2025

Google

Youssef Hanna

The laurels of Norworth have been great to my wife. The staff takes good care of her. This is a great place to call home for my loved one.

November 2025

Google

Courtney Hamilton

I want to start by saying I am a Registered Nurse and very critical. My father in law was admitted to Norworth for "short term rehab" which subsequently turned into an extended stay while he waited for an Assisted Living Medicaid Waiver. We toured many facilities (5-6) before choosing the Laurels of Norworth and we are so thankful that they accepted him. One aspect that we really appreciated is that even though it was a "shared room" it was semi private and very spacious. This was important to us. A few of their staff needs recognition: Mary at the front desk gave us a tour and always made us feel welcome every time we came to visit. She seemed to have a real interest in the wellbeing of the patients. Elvis RN was attentive and made sure we were on the same page when it came to Mike's care and medication. He was always easy to reach, and always willing to speak to us (I've learned this is not common in nursing homes...). Margaret (nurses aide) was one of Mike's favorites and he enjoyed bantering with her. She always made sure Mike was showered and his bed was changed. Paul was also great - on Mike's last day Paul whispered personal words of encouragement on his way out, which was so appreciated. Seriously. There was an issue with Medicaid/Insurance, and Merissa, the Social Worker was there to support us every step of the way. Her follow up and experience is unmatched. Norworth is lucky to have her. Though we didn't see administration at all, we felt that it wasn't necessary as they employ and empower the right people to get the jobs done. There was one time I needed to speak to the Nurse Manager and that was also a pleasant experience. My advice is to be PRESENT, set your expectations, and make sure the staff knows you, and they understand you are an ADVOCATE. Tour multiple places, they are not all created equal. I gave it a 4 star as the rooms could use some maintenance/improvement and the furniture in the rooms could use a refresh, though the lobby is nice and always smelled great. Thank you for caring for Mike during his 4-5 month stay!

November 2025

Google

Inez King

Every thing is ok with me at the Laurel’s. I met friends and I am happy. I love my room it feels so home like.

November 2025

Google

Joseph Aubourg

This is my second week here. Everyone treats me good they pay attention to my needs. I like that the facility is clean.

November 2025

Google

michele bender

The day staff is very kind. Patience, Princess ,Stacey,Mabel, Marisa, Sofia Daniels, Mr Tracy, Dr Jessica Hwang The weekend shifts are so understaffed it is very hard for the staff to respond quickly.

November 2025

Google

Princess Ohia

I want to give a big shout out to Brandi Rose she does Central Supply , since she has been employed here we have everything we need. She listens and gets the supply to me in time!

November 2025

Google

DeAnna White

I have only one other facility to compare this to and the other one would be 5 stars compared to this one. My family member was there for one night and we immediately checked them out the next day so I don’t have a lot of info to share. The family member didn’t like it and wanted to leave so we got them out.

October 2025

Google

Heather Djafi

The Laurels of Norworth starting with Aubri Bostic and her assistant Rani and ending with the entire skilled nursing staff bent over backwards to help my father with an urgent respite stay. At the very last minute, they coordinated with family and the hospital to find a spot for my 97 year old dad who had no where to go. They were reasonably priced, kind, caring, compassionate, professional, and most importantly, they treated my father with dignity. My father said the Laurels of Norworth was 1000 times better than the hospital. Even though he just stayed at the Laurels of Norworth for just a weekend before transitioning to Assisted Living, he enjoyed every minute of his stay. He was able to sleep peacefully, eat well, get bathed, walk to get stronger, and be treated like a human being that has worth and value. There are no words that can sufficiently express my gratitude for God's creation like Aubri and her team who welcomed my elderly father with open arms. If you are in need of a skilled nursing facility, the Laurels of Norworth is a place to consider based on the quality of their employees.

October 2025

Google

George Smith

This place is so wonderful,God bless everyone in this building.

October 2025

Google

Nation fam4L

Sending love ’– we appreciate the hard work and dedication every one put in to get her back home. Mom says Therapy the best.

September 2025

Google

Nick Mowery

My Mom was suddenly in need of skilled care recently at the age of 78. I visited multiple facilities before deciding on Laurels, and since the beginning, we’ve been extremely happy with our decision. Every employee I’ve encountered has been exceptional, showing tremendous love and compassion to all the residents and visitors. The team has created an atmosphere where your loved ones can thrive and feel cared for. Very highly recommended.

September 2025

Google

Corey Fuller

August 2025

Google

Anaya Smith

August 2025

Google

Nia

My grandparents stayed at this facility it’s great amazing workers clean great environment and amazing organization

July 2025

Google

Luana Simpson

My husband was there multiple times. I've been there a couple of times. My daughter is there long term care for over 4 years. No complaints

July 2025

Google

Fanta Y mansaray

June 2025

Google

Andres Sanchez

The staff at Norworth has been awesome to work with. Place has made great new touches to the building and it looks beautiful.

June 2025

Google

Chris

My experience with The Norworth Staff has been great! They have met all my needs for my mother and sent her home better than when she got there. They assured she had everything she needed while she was being cared for and everything when she needed when she left. Thank you Norworth for such awesome care for her.

May 2025

Google

Ch ris

May 2025

Google

Havilyn Cummings

Briana Carter is great! She truly cares for the residents and goes above and beyond everyday to make Norworth a great place.

May 2025

Google

Joy Baisden

My mother-in-law Just came in the other day and it’s a great place. She loves it and they seem like they care a lot about the people they take care of.

May 2025

Google

Susan Goettel

My niece was treated there and the facility was clean and well kept.

April 2025

Google

Kelly Storts

I visited a family friend. The staff was kind and caring and the facility was very clean.

April 2025

Google

M M

My grandmother spent her final months at the laurel’s and she loved the nursing staff. She treated them like they were her own grandchildren. The place is clean and the staff is exceedingly nice and accommodating. Thank you to all who helped make her transition easy

April 2025

Google

Tim Mattox

My aunt was here for a bit and I must say the building is very clean and inviting also our every need was accommodated in a timely manner as well as an amazing staff 10 out of 10 would recommend to friends and family

April 2025

Google

Nathan Stickel

my dad was a patient at the home and the staff was so accommodating and made him and my family feel comfortable and informed the place was clean and inviting, highly recommend!

March 2025

Google

Robert Biwman

March 2025

Google

Haylee Ratliff

What a beautiful building full of wonderful people! 100% recommend

March 2025

Google

Mashuri Seth

It’s always a wonderful experience with the team. The team here is truly caring and dedicated, always going above and beyond to ensure the well-being of the residents. It’s clear that they not only provide excellent care, but also have a strong commitment to the community. The environment is welcoming, and the staff always make everyone feel valued and supported.

March 2025

Google

Tara Smiar

Bri in admissions really went out of her way to make sure all our questions were answered and that we were comfortable! Highly recommend!

February 2025

Google

Ebonie Holley

February 2025

Google

Joan Hamilton

My sister has been here for a couple of weeks following a car accident. She has had excellent care and everyone is so friendly! Would highly recommend this facility to anyone needing skilled nursing.

February 2025

Google

Nancy Stephen

If you need a skilled nursing home, look no further than The Laurels of Norworth. I broke several vertebrae in my back. I'm doing OT and PT Monday through Friday. I am slowly recovering due to the professional services at this facility. All the staff, RN's, aides, dietary staff (in particular, Eric), etc. have provided excellent care. A big thank you to everyone here!

February 2025

Google

Gayle Chapman

January 2025

Google

Abdirahman Ahmed

Our family is incredibly grateful for the care and compassion shown by the team at Laurels of Norworth. From the moment my mom arrived, we could see how dedicated the nurses, nurse aides, social workers, and all the staff are to ensuring her comfort and well-being. Their kindness and professionalism have made a significant difference in her daily life, and it’s clear that they genuinely care about the residents. The level of communication and attention to detail provided by everyone here has been outstanding. Whether it’s the nurses going above and beyond to ensure her medical needs are met or the social workers helping her stay engaged and comfortable, we couldn’t ask for a better environment. Thank you, Laurels of Norworth, for taking such good care of my mom and giving our family peace of mind!

January 2025

james Jayne

This place is a dump, these reviews must be fake. Incompetent or uncaring staff, cold food, no pain management until I SCREAMED in pain after being told there is no one who can assess and order pain meds for a fractured hip. I should have called 911 and gone back to the hospital for another placement. DO NOT GO HERE.

December 2024

Google

Hala Tadros

My mother has been a resident at The Laurel of Norworth for the past two months, and I’ve visited her regularly and would like to provide my experience it has been positive, especially when it comes to the nursing staff, aides and PT team are attentive, kind, and truly seem to care about the residents’ well-being. Whether it’s assisting with daily activities or providing medical support, they consistently go above and beyond to ensure comfort and safety,The rest of the administration staff are incredibly kind and always greeting us warmly when we visit. Overall, I’m grateful for the care provided by every single person in the facility and their care for my loved one.

December 2024

Google

Charles Hopkins

They do care for their patients. I know because I was one. They do their best in spite of being short-handed sometimes and I never felt neglected. Shout out to Margaret and Paul (the dream team). They made me feel cared for and are great people. Also shout out to Miriama and Ishmael. They took care of me during the night shift. Physical and occupational therapy was top notch as well. Thank you Joel, Ryan, Kim, and Cody. I'd recommend the Laurels for their rehab. Breakfast was good, bou it was hit & miss for lunch and dinner. My room was cleaned every day. The facility is very clean. If you need care, go there.

November 2024

Google

Tracy Mobley

Nursing customer service dietary social services every category in The Laurels of norworth is a blessing in this place

September 2024

Google

Destiny Humphries

This place is absolutely amazing, clean and has caring nice staff.

September 2024

Google

Miranda Seitz

My father has early dementia and is very hard to please. He has been at Laurel or norworth for a couple months now and seems to be much happier. He is finally getting the care he needs. Everyone seems very friendly and genuinely caring. During his recent surgery and hospital stay the facility was very good about reaching out to us and checking on him.

September 2024

Google

Melissa Howell

They are a clean facility they have activities they are respectful caring people they make y ou feel loved and accepted they keep the rooms clean they clean them everyday they are very helpful and mindful of ur emotions and wants and needs they take in mind foods u don’t like and they have food that u can request when u get something on ur tray u don’t like they handle u with care they go above and beyond to help and make sure ur getting the best care therapy here is amazing they are very mindful and encouraging u and congratulating u on ur progress I recommend them their is no visiting hours u can get visitors at any time they can stay as long as they want no one is allowed to spend the night they have refrigerates in the rooms u get ur own they have rooms that u share a room and some rooms are private they are truely amazing people here the nurses are always checking on u all the time they have an activity room where u can hang out watch tv do activities and puzzles they have a little court yard with a swing and three swings for the kids they are kid friendly they love kids they adored my son so I highly recommend this place their is so much I can say about this place we have phones in the rooms we can get mail here we can have our own clothes to wear we have a tv and clock a bed stand and a closet dresser a table with two chairs and a refrigerator some rooms have a wall that decides and some only have a curtain that divides the rooms so they are good with the residence

August 2024

Google

RIchard Rodgers

I highly recommend Laurels of Norworth to anyone in need of excellent care. My wife came to this facility for Hospice care and was treated like family. The room was clean and well maintained. Communication between staff and hospice services was excellent. The facility delivered on everything that we had previously discussed. The staff was friendly and compassionate which contributed to her smooth and comfortable transition.

August 2024

Google

Sharon Post

My son received skilled nursing, p/t and o/t for 3 weeks. He was tube fed so I can’t comment on the food. The employees are top notch! Very friendly and caring. They greeted patients by name. I recommend a single room if your insurance will pay for it. There was a woman across the hall with dementia that yelled constantly. We felt sorry for her. She probably didn’t know where she was. Our son was given earplugs. Not sure what else could be done. After we left we had problems with g-tube and spoke with Patience, his nurse. She had us bring him back in and fixed the problem. Jada and Mary working the front desk were always cheerful and helpful. Therapists were encouraging without being pushy. The outdoor area was a nice escape when 4 walls seemed to be closing in. We felt our son got excellent care.

July 2024

Google

Christy Dircksen

This facility has exemplary employees. They all are friendly, compassionate, and caring. I’m really treated like family. I would recommend The Laurels of Norworth to everyone that needs an excellent level of care. In fact, my Mother is my roommate!

July 2024

Google

Brad Jackson

I've had a great experience with the admissions & social services teams at the Laurels of Norworth, especially with regards to getting arrangements made for residents to receive hospice care in a timely manner. I appreciate the professional collaboration!

June 2024

Google

Patricia Lacour

The care was excellent. All my needs were met. Everyone was friendly and eager to help me at all times

June 2024

Google

Robin Allen

My sister is currently. Her arrival was seamless and her stay has been pleasant and productive.

June 2024

Google

Monica Lalla

Good morning ! Just letting you all know these girls Dr.Eta and unit manager Candace they treat their patients wit care and respect. I will recommend both for promotion. Unit # 2 I.B Elvis,Margaret, Paul and Ofenise .I am very thankful to I.B and Elvis for care I received .Paul gave me a shoulder to cry on .Margaret gave me outfits to wear wen I did not have Ofenise did her best to ensure unit # was well kept. Claudis is a very caring man. Good potential will Excell in his field if given the opportunity.Unit # 2 staff words cannot describe the excellent performance of these ( 5) employees. The other nurses that comes and go in Unit # 3 are very good at their work, they takes good care of me , the Aides works well , special thank you to , Z keep up your good work. Also a special thank miss Destiny LPN. Respectfully Yours , Christiana Lalla.

June 2024

Google

Lance McNeilis

They all where wonderful. They pushed me everyday and took great care of me. I would recommend with all my heart.

June 2024

Google

Richard Burke

I wrote a very detailed review highlighting my experience at The Laurels. It spoke in detail of the good I experienced and the bad. The Laurels deleted my initial post editing out the parts they didnt like and only leaving one paragraph. It s their website and they can manipulate it any way they want. Suffice to say, I hit a nerve. They didnt like my review s honesty so they deleted it. I put my review in several other places and will add one more on Monday.

June 2024

Google

Steve Sims

My mom stayed at The Laurels Of Norworth for about five weeks recently, and it was an overall a very good experience. Staff was helpful and attentive to her needs. The facility had planned activities and physical therapy. The site was clean and well-maintained. The rooms are sparse, but, adequate for the portions. Satellite/cable channels were very basic but adequate.

May 2024

Google

Bianca Cunningham

May 2024

Google

Bridget Hardy-Carter

May 2024

Google

Tonya Wi

May 2024

Google

Derek Ables

May 2024

Google

Jerry Martin

May 2024

Google

Jada Muncy

I would recommend this facility. The nursing staff builds bonds with the residents and treats them like family. Often in the facility you can hear them joking and laughing. The therapy department is one of a kind for staff and results!

April 2024

Google

Jim Day

Everyone has been very friendly. They are usually quick, 10 - 15 minutes, to respond to the call light. The food is decent, not great, but alright for a nursing facility. Overall this place is pretty nice.

April 2024

Google

Dan Ramsey

Patience is one great nurse. The nursing staff is good overall. The PT and OT folks Ryan and Mel are fantastic. I had two aides that went above and beyond they know who they are. The food could use an upgrade.

April 2024

Google

Danielle Velasquez

The staff is very friendly and helpful!

March 2024

Google

Andrea Dickerson

My brother recently stayed here for a short rehab, the first night he said was a little rough getting use to a new place, but everyone made sure our complaints were heard and fixed in a timely matter. You can definitely feel like the staff cares.

March 2024

Google

Tameka Latham

Hi My experience here at the Laurel’s of Northworthis a wonderful place! I actually got here after Covid ! October 2021 had sick with walking pneumonia and now I have a Tracheotomy. It was hard at first. Staff is cool and foods not bad. I’m so grateful and thankful for this place though it’s time to move on! Thank you Laurels for helping me learn how to take care of myself and learning how to live with with my sickness! Thanks Laurels

March 2024

Google

Niheala Reeves

The Laurels of norworth is a rehab facility that I thoroughly recommend. The staff including the nurses who are very attentive to each individual's needs, the stna's who are prompt and kind, show compassion at every opportunity. Now for the real stars of the show The occupational therapy and physical therapy departments are above none. They encourage you and motivate you through the hard parts. I personally have been here over 2 months and at two different junctures had a choice who going somewhere else I chose to come back to The Laurels of norworth because I feel safe here.

February 2024

Google

Andy Hershberger

My mother was admitted because she had a wound on her finger that she could not dress herself. The wound was to be dressed twice daily but this did not happen. Meds were not dispensed as directed, if at all. Mom is on a low sodium diet, a high sodium diet was provided. Over the course of 2 weeks she was bathed once, Stay away.

December 2023

Google

Laurel Baker

FACILITY - 4 - to be honest when they told me I had to come to a facility for a while The Laurels were at the bottom of my search list due to the experience I had with the facility 12 or 15 years ago. When they turned out to be the only facility that would accept my current medications I still had huge reservations but I have been pleasantly surprised. The facility itself doesn't appear to have been updated since my last visit so things are still worn with worn upholstery and scratched bedside table in my patient room, but it is clean and well taken care of with maintenance items resolved within a day or two. STAFF - 4.5 - Surprisingly, when everywhere struggles to find staff of any kind post Covid 19, they are well staffed, and for the most part, the staff are friendly and caring, and do their jobs reasonably timely. THERAPY - 5 - During my prior stay I had physical and/or occupational therapy only twice a week for all; this stay I have had therapy 6 days a week, including many days when I have both types of therapy. The therapists are friendly and professional, and show appropriate concern on days where my injuries are swollen or inflamed and help me find ways to still do therapy on the related structures. CONCERNS - 5 - The supervisors met with me periodically to review how things are going and address any needs. Any concerns raised by either side are discussed and solutions mutually agreed on and implemented. FOOD SERVICE - 3.5 - The food service is timely and served at the times posted, however it is fairly typical institutional food, think school lunches of the '60s and '70s, with minimal fresh fruit or vegetables. The food supervisor met with me on arrival to review and make note of my allergies, sensitivities and food preferences and they were followed by staff. He made me aware of their multiple meal paths and that I could always choose meal from the other path. He also confirmed that I would be able to bring outside meals in if I so choose.

December 2023

Google

Donald Garrett (Donny)

My Father was there at Laurels of Norworth and everyone in the staff was excellent. They treated him so well, I really want to Thank them for taking such good care of him. Thanks staff at Laurels of Norworth!!

December 2023

Google

Garrett Yocum

The staff here take really good care of the patients and residence

December 2023

Google

Anntonette Koci

This is a great facility! The team here really cares for the wellbeing of their residents, they have fantastic providers and ancillary services.

December 2023

Google

Tristan Dial

August 2023

Google

D. Matheus

Communication and getting basic needs met ( showers, clean clothes, tidy rooms) is challenging. IF you find the right person, your questions and needs will be taken care of. It has taken me three months to find just those right people. Courtney, empathetic director of admissions with a fun personality, works well beyond her job description until she finds what is needed. Andrew, maintenance, does so much more than fix things. The way he talks with and works with residents is heart warming. Tara, unit manager, works hard with aides and is willing to sit down and talk with you and residents. Norworth could be so much better with a few changes in communication.