Ozanam Hall of Queens Nursing Care

July 2024

Google

beth broun

My mom was at Ozanam Hall for the final chapter of her life. Although she wanted to die at home the care and attention from the staff was outstanding. From the nurses, aides, social workers, PT staff and Drs. all surpassed any expectations. The facility itself is clean and well maintained. The communication was always available. I am broken hearted from the loss of my mom but I thank all at Ozanam for all their efforts.

July 2024

Google

Lucie Shannon

Was there for rehab Very satisfied

July 2024

Google

art arlotta

July 2024

Google

Kara Comerford

Dirty..understaffed..not a good place!

May 2024

Google

Chris Zdanowitz

We are happy with the quality of care our mother has been receiving from the good folks at Ozanam. It is well managed across all departments from admissions to frontline aides and nurses PLUS gold stars for always great communication with us as situations warrant. My mom benefitted from Ozanam's close work with nearby local hospital (NY Presbyterian) when she needed to go. Ozanam took care of everything for her from transportation to updating her charts and medications upon her return. Big benefit is that her Ozanam doctor is affiliated with NYP hospital and visited mom there too. Great care. Okay I read the reviews and maybe these few comments i am adding may help some. Especially as it relates to some misconceptions I have read. My mother was first admitted via physical rehabilitation which is a separate floor. The main thing to say here is that for rehab to be most successful your loved one really needs to try and do exercise assignments given when not in gym. Therapists came to her room to show and help her but despite more urging from staff I had to come and encourage her too. It is not easy. While on this floor all the beds were replaced with brand new models. I had to be reminded that my mom was still capable of making decisions for herself (this includes medication, laziness, activities etc.) Staff respected her decisions and reported back to the family if anything was of any danger to her. On her floor most residents are moved to a sunny community room with a large TV. Many are a bit 'out-of-it' as you can imagine in a Nursing Home. It is important to get out so bed linens, room clean up and food cafeteria can open. Activities (Important) Ozanam is an 11 story building. Various activities take place on different floors. If you want your loved one taken to a particular one make sure to call the nurses station early and ask that someone take them into the elevator and bring them to the appropriate floor at the right time. Of course if mom or dad can ask for themself that is great. This of course means you need to stay abreast of the weekly activity schedule. There are many more residents than aides so plan ahead to get to mom to a particular activity. We are all welcome to visit and take our loved one to activities on other floors ourselves also. Maybe combine with a visit. I am still trying to comprehend what is happening with the food. Some good, some bad, some cold, some hot. Mom does not leave her bed and has her meals in her room. Double room for 2 people is sized adequately. Each has a flat screen TV. No complaints here. Security always present at the front entrance. Sign in and sign out. Ozanam was found by The Carmelite Sisters for the Aged and Infirm. They are residents, ever present and add an important element of dignity and love for mom. They stop by and look at her paintings, take communion or just talk. They do much more than that (helping run stuff etc) I dunno. One or two seem to be in charge of this or that and they run a tight ship. Iron fist velvet glove. Oh and.... ... I wished there was a resident portal where I can access and see what nursing/doctor interactions with mom have been, what paper work is on file etc. ... More mobile one-on-one roving entertainment periodically throughout the floors. Like magicians, storytellers, card tricks, comics etc. ... Whar to get hot cup of coffee in this place?

May 2024

Google

Magaly Lohnes

Chaitanya Bathla was a wonderful Physical therapist. She was patient, caring and professional. I would highly recommend her to anyone and everyone for therapy.

January 2024

Google

Ace Gamueda

Hello there, my mother will work there, you had a nice clean beautiful nursing home, I'm sure my mother love to work there.

January 2024

Google

Christian Kassis

The IT Department, in particular Charles Steffen, is terrific. Not only is Charles very skilled at his job, he is also very generous with his time and a compassionate advocate for the residents. His approach exhibits a perfect mix of friendliness and professionalism. I am extraordinarily grateful to have Charles as a resource for my brother's needs.

December 2023

Google

Irene Gerhards

My aunt was given the best care while she was a resident. She had Parkinson disease and was provided with love, and exceptional care. I visited multiple times during the week and my aunt was always clean and properly dressed. Staff provided me with feedback and addressed all my concerns. A big thank you to the staff on the 5th floor especially to the head nurse, Shelia! She was kind, patient and totally an ideal leader. A shout out to social worker, Victoria who answered all my questions and helped me arrange hospice care for my aunt's final days. I never had to worry about my aunt in all the years she spent at Ozanam Hall. Thank you, Sr. Philip for running such a warm and caring residence.

November 2023

Google

Janelle Gardner Jordan

It's taken me sometime to write a review due to still processing the recent passing of my beloved Father. My Father resided at Ozanam for only a month up until his passing in April 2023. And from the moment my Mom and I transitioned my Father to Ozanam up until his death we received the utmost EXCELLENT care and family support. Due to other bad reviews, we looked over Ozanam back in July 2021 and now only wished we initially transferred my Father to Ozanam from the ER/hospital from the start of his physical decline as opposed to enduring (3) other previous local facilities that were not good experiences and contributed to his detriment. If you're looking for excellent nursing care, attentiveness and professionalism then look no further and call Ozanam. My Family and I can't thank Ozanam and Calvary enough for your undying service and support!!

November 2023

Google

Jean Kawka

I was recently discharged from Ozanam Hall as a rehab patient. I owe my recovery to the dedicated personnel of this facility. From the nursing staff, occupational and physical therapy,to the aides I received nothing but the best of care. The Sisters were welcoming and made me feel at home. God bless your work.Eternally grateful. Jean Kawka.

October 2023

Google

Ina Salley

Having been a nurse for 18 years and working in Nursing Homes since i was 17 years old, Ozanam Hall is by far the best Skilled Nursing Facility I've EVER worked for. The genuine love, care and support felt by the staff to each other and to our residents is overwhelming. The moment you walk into the facility you know that the mission is true, that we are to care for the aged and infirm and allow our patients to age in place with dignity and respect.

October 2023

Google

Rachel L

My dad had stroke. The first night when he was transferred from hospital to this facility, he fell from bed to the ground. The nurse called me and said to me in a very mean tone "Does he like to sleep on the floor? " My father had the worse experience in there. Until now, every time we mentioned the words of "nursing home", he would be very upset. I regret so much for sending him th

August 2023

Google

Michael Texaco

What an amazing staff. We had a difficult transfer admission from another nursing home whose care was inadequate. Ozanam acted quickly and efficiently in getting our Franciscan brother a new home. He received a warm greeting , nursing came immediately, and was set up with physical therapy the next day. This, and on a Friday afternoon from Manhattan to Queens, is a miracle in itself. Ozanam is not the newest building, but that is now our criterion for selection. The facility reflects a Catholic atmosphere, the staff care and are ready to help. This is a great place. Simply appointed rooms in a good location, with administration, staff, and religious sisters who care. What more can you really want for your loved one? Care, attention, and respect is what you get at Ozanam. Michael

June 2023

Google

christine jimenez

I have been a social worker here for almost 2 yrs and I love it here. Fantastic staff and a great environment! 

March 2023

Google

T MN

So so experience. My mother was at this facility for hospice car. Weekend staff can't compare to weekday staff. Weekend staff (meaning nurses) quite rude and habit of ignoring your questions or requests. Food is horrendous. Seriously disgusting. I worked in a NYC public high school and their lunches were gourmet 5 star meals compared to what they feed the elderly in this facility. I will say however, there are certain weekday nurses and doctor's who were caring, compassionate and kind hearted. I was able to visit my mom daily for the few weeks she was in hospice, but only because I live nearby. If i had to leave my mother here, i don't believe I would do so. This facility needs better trained staff, better paid staff (as you get what you pay for) healthier food options for their patients and lastly the building needs to be completely renovated from basement up! Rooms, bathrooms, common areas are about 75 years old with limited to no upkeep. It was so sad to see so many elderly left alone only to watch TV as their entertainment.

December 2022

Google

Francisco Lobaton

It's been 4 months since our patient died, I have only fond memories of this place. Of course there is no perfect 10 place , but considerably speaking, look around and compare. This place rank on the top place. When you enter the lobby it looks like the bygone era of the 20s. There is an aura of quiet and peace. If you misbehave , there's a nun walking with an adorable dog , who will remind you - "hey buddy, no squeaking please". The hallway leading to the patient's room is like a hotel. They're spotless. If you're inside the patient's room, you could be with another patient but will feel the privacy because the way it was designed. The staffs, Doctor, nurses, aides, PT were great! Being my patient was a picky eater, he liked the food. So take it from there. Cleanliness is out of this world. I highly recommend this place. I'm even thinking of working here. Than you!

November 2022

Google

Wonder Teacher Washington

My grandmother was transferred here after a few weeks in the hospital after being severely medically mistreated at Brooklyn Center for Rehabilitation. The facility is dated but don't let that be your reason for not giving them a chance. She was on the 10th Fl ( rehabilitation). Her wound was serious & the care that it received was extremely difficult but done with care & consistency. Communication is direct & generally responses take less than 24hrs. The Nursing staff ( Nurse Jean ) was amazing. She listened to my concerns and questions & made the necessary changes. Most of the nurses were kind, caring & empathetic. As with any facility it's important to be present, advocate & knowledgeable. This way your LO is given the best care possible. My nana passed on 8/15/23 @ Ozanam, she was 91 with a host of other medical conditions. But even how her death was handled was with care & compassion. I would recommend this facility.