Casa Bella Assisted Living

July 2023

Maria S.

I give this 5 stars. I needed my dad to be admitted on a Sunday which is considered an emergency admit. There happened to be one bed in a shared room available. Tracy was so quick to email me the application and I paid online. When we dropped my dad off, (who is early stage demetia) the residents came into the common area and greeted him. He was smiling and shaking hands while I quietly snuck out. I wasn't sure if he'd be upset that I admitted him there as he was residing with me for a bit. I wanted to still love him (it's hard to live with an elderly father)...henceforth me admitting him when I did. I visited him later in the week after he had settled in. He told me he was so happy being there. Boy was I relieved. The few staff members there are all so nice and friendly. Casa Bella has 16 beds, some private and some shared. It's like a group home. It didn't have that hospital feeling. I knew my dad would like it as he despises hospitals. Tracy even emails me with updates on my dad. I love hearing how well liked he is and is funny at times. If your loved one does not like hospitals, this would be a great place to move in to. Also, it appeared to be clean and the rooms are large.

May 2022

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Nayeli Hernandez

The place is nice and detail the staff which are the caregivers are nice and understanding and helpful .!

August 2020

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Elfida Vasquez

I just admitted mom yesterday, the administrative staff were wonderful. They helped through the whole process. They were very understanding and assisted with noticing mom of the her stay.

January 2019

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Michele Medina

When we first got my dad in, we were welcomed by the administrator and given a tour. The place is fairly new, so it was clean and comfortable and beautifully decorated. Both me and my sister, and my dad, really liked the place and felt like it was perfect for him. He was very happy there, the staff were wonderful! They talked with him, danced with him and played for him, the kind of music that he enjoyed listening to. They were attentive to all his needs and treated him like family, with dignity and compassion. Wish I could say the same, for the administrator! We had some concerns and complaints when his room and bathroom werent as clean as she had told us theyd be. We didnt fault the staff, those poor people are so over worked! We were told that bathrooms get cleaned at night. Im not sure how, because there is only one person working and they have to cook, clean, do laundry and tend to the residents. It seems like after we complained, we noticed a change in the administrator. She wasnt as friendly to us, and practically ignored my dad. He was happy there for a couple months and then he started to decline. Eventually, he started nearing the end of his life. Again, the staff (CNAs) were all so good with him and made him as comfortable as possible. He had become like family to them and they were very compassionate to him and to our family. He eventually passed away. When my sister and I went the next day to pick up some of his belongings, we could not believe how unprofessional the administrator acted toward us! We had just lost our dad and she didnt even have the decency to give us condolences or say anything to us, for that matter. We never received a phone call or anything from her. We were upset to realize that the kindness she showed us when we moved him in, was just fake! It is a business afterall, and they need to fill those rooms. Again, the CNAs there, are top notch! Very kind, caring, compassionate. The administrator, not so much!