Avista Senior Living Albuquerque

September 2024

Google

Marc Ducharme

My mom has been living at Avista for over a year. Her health and quality of living has greatly improved. Thank you to the staff at Avist.

July 2024

Google

Roger Baer

My wife has lived at Avista Senior Living for the past 16 months, so I know the facility and staff well. When we first toured, Avista impressed us by the beautifully laid out, well-organized space the residents had access to. There is no crowding in the building's common areas. And yet the general building plan allows staff to be close to all the resident's apartments most of the time. As an added benefit, there is a beautiful and secure grassy garden between the two main resident areas with large shade trees where residents can enjoy being outdoors and lounging in two gazebos without restrictions. Best of all for residents, the staff's goal is to provide compassionate care, and we have found that they work to meet that goal. The staff to resident ratio is quite good. They patiently respond to any immediate needs that arise and show genuine concern for residents in their care. Avista has several core staff members that have been there for many years, which speaks well of the management and operations. The staff enthusiastically welcomed my wife when she arrived and ensured the transition to living at Avista smooth. Since then she has received a lot of hugs, which is important for her mental well-being. Friendly and supportive, Olivia and Tori capably manage the operations and see the well-trained staff are motivated. My wife is prone to falls at night, so an optional AI assisted system can detect if she has fallen in her room and has helped Jordyn, the capable Nurse, to determine the cause of her falls. She also sees that Med Techs are well trained and very conscientious about getting the right medicines to residents on time, which is important for my wife. Always positive and patient, Joe does a great job engaging the residents in many activities, including enthusiastically reading the daily news to them. Recent special activities include a fishing field trip to Tingley beach, a visit from two miniature horses and an outdoor barbeque. Ray, the maintenance man, is very helpful, caring, and always friendly. Shantel and Samantha stand out as care providers who make a loving difference for my wife. They and other care providers are compassionate, kind and understanding. My family and I want to express our sincere gratitude for the considerate care that Avista provides. It is an excellent choice for seniors requiring specialized memory care.

July 2024

Google

Jenine Vigil

This facility felt amazingly vibrant and alive!! I Believe this to be true due to the activities that keep these residents smiling happy and profoundly engaged throughout the entire day!! Joe Ocana was just the best tour guide and was always interacting with all residents. Every single one of them would greet him with either a smile or hug wondering what the next activity was going to be and when… He has done a spectacular job of being quite creative in keeping these people engaged and asking for more. There was never a dull moment while I visited this facility and would recommend it to anyone seeking a facility dedicated towards Alzheimers and Dementia Care.for thier loved ones! They will be happy and stay both mentally and physically active with Mr Ocana in charge of the activities department, I can vouch for that!

July 2024

Google

Todd Montoya

My mother has resided at Avista Senior Living Albuquerque for 11 years now. I am very happy with the facility and even more so the staff. My mother is very well taken care of and I have zero worries about her care or needs at Avista. I've often visited on varying days of the week and at varying times and the level of care is always very good. They have many core staff members that have been there for the entire time (and longer) that my mother has been in their care. The current Executive Director has been in her current position longer than any other ED at this facility and has all of the staff and residents concerns at heart. The consistency, the cleanliness, the care, the food are all at the highest benchmarks in the industry. They also engage the residents in many activities from group exercises to arts and crafts to singalongs. I could not recommend Avista more highly and know that anyone's loved one would be very well cared for at this facility.

July 2024

Google

Organic turner

Very nice and clean place! Staff is always so nice and polite when I come by! I would recommend this place for your love one and employment!

June 2024

Google

Sam Cordova

May 2024

Google

ContinuLiving LLC

As part of our mission at ContinuLiving LLC to guide seniors to the best living situations, we highly regard Avista Senior Living for its specialized memory care services. Our interactions with Olivia Romero and her staff have consistently been outstanding. Olivia's dedication and the staff's compassionate care significantly ease the transition for new residents and their families. Avista Senior Living offers exceptional programs tailored to various levels of memory care needs, demonstrating their expertise and commitment to resident well-being. It is an excellent choice for seniors requiring specialized memory care in the in the NE heights of Albuquerque, . We wholeheartedly recommend Avista Senior Living to families seeking a supportive and enriching environment for their loved ones.

January 2024

Google

MrBinage

Best place to watch over your Loved-Ones!!!

January 2024

Google

K M

To the staff at Avista Senior Living Center and Memory Care of Albuquerque: We just want to express our sincere gratitude for the kind and compassionate care that you provided for our dad recently in our time of need. EVERYONE at your senior care center is exceptionally caring and kind. Our first day there, Olivia Romero, was so nice when she asked about our father, to find out more about him. We met Ray Arellano, who was so helpful and friendly when he set up the room for our dad. Ray was so down to earth when he spoke to my husband, John, and he always greeted us when we were visiting our dad. We felt welcomed right from the start and noticed a big welcome note in our dad's room signed by people at Avista. Joe Ocana created a beautiful shadow box that hung outside our dad's room that showcased our dad's interests and personality. Joe was always positive, patient and kind to our dad and all of us. He took time to talk to our dad and got him out of his room so he could socialize with other people. Tori Lynn Moore was always so friendly, kind, and caring when we visited our dad and we just love her. We saw her a lot. We remember when she brought out a yummy dessert that was made by your wonderful kitchen staff. I tasted it and it was delicious. We were trying to stimulate dad's appetite because at that time, dad wasn't eating very much. We were also told that Jordyn Ackerman ordered some New Mexican food for dad in an attempt to get him excited about eating. Thank you so very much for caring about our dad. We also wanted to mention Shantel, who is one of the numerous care givers that took care of our dad on the weekends. We saw her a lot too. She showed us so much compassion, kindness and understanding. She gave me a hug when I needed it. We will always remember her kindness. Jordyn, Nellie and Samantha were also some of the amazing, kind, and caring nurses and caregivers that we encountered while dad was living at your center. We just wanted to say a big thank you for all of you…we don't even know all of your names, especially those behind the scenes, but we are so grateful and appreciative of your amazing and exceptional staff. Our father did pass away, but we just wanted you all to know how much we appreciate all of you; and every small gesture of kindness means a lot. Sincerely, Kristan, Kathy and Yenenesh Montano, John Barnett and Steven Covington

December 2023

Google

Nancy Blackler

The care and compassion you provided to our dear friends was beautiful and very special. All of the staff members seem to care deeply for the residents and wanted to provide the most appropriate care possible for their individual needs.Your facility seems to be designed much like a home. People may choose to interact with others or be able to find places where they may be alone when they need it. We always felt welcome as guests.

November 2023

Google

bill blackler

A dear friend lived at Avista Senior Living for eight months before she passed away. The staff was very attentive, respectful, gentle, caring and accommodating. We got to know several residents over eight months time and they all appeared to be happy. The facilities were neat and well maintained. There is a large, pleasant common area with couches, tables and a large screen television. Management schedules activities to help pass the time for residents. There is a very attractive, secure grassy outdoor patio with benches, a picnic table and covered Gazebo where residents and guests can go without restrictions. I highly recommend this facility.

March 2023

Google

Mira O'Connell

Our loved one has been at Avista for closing in on 2 years. This was our 4th home to try and so glad we landed here as the Director, Olivia, and the staff really care about their residents. Great nutritional food, activities and wonderful set up for great freedom for their residents.

February 2023

Google

Jodie Hoffman

My mom has only been here a couple of days, but I have to say this place is amazing. The staff is so friendly. Joe, the activities coordinator is incredible with the residents. I was so worried my mom would have a difficult time with her transitioning, but they have made it so good for her. Thank you Olivia and everyone

October 2022

Google

luis trujillo

I had a tour of Avista memory care today and it was a wonderful surprise. The executive director herself made time to show me around the community which made me feel like my questions are important. As I toured it felt very much like a home. The furnishings looked comfortable and inviting, it smelled good (no foul odours) and the residents were well dressed, groomed and clean. My tour was during lunchtime and I observe the caregivers serving the meal and engaging with the residents. I had the pleasure of meeting their maintenance director and when I asked him about his favourite resident his response was that “they all are”but then he went on to talk about a gentleman who is very special to him. The maintenance director definitely cares. As I walked through the staff made eye contact smiled and some made it a point to say hello. It was such a good experience. Thank you Olivia Romero and your TEAM for the welcoming experience!

July 2022

Google

izzie

This is the best place with the best care! They really listen and they understand.

May 2022

Google

Joanne Monath

Although my husband’s mother lived at Avista only a short time, we would highly recommend the staff and this facility. We were first given a tour of the facility (through Zoom) and Olivia (marketing) was thorough in addressing our initial concerns. This was important because we live out-of-state, so we couldn’t visit the facility first. Olivia was always available to address our concerns and help us through the intake process. When Mom arrived, she quickly acclimated into the facility and seemed to enjoy the activities. We were given 24/7 access to the nursing staff so we could check on how things were going. Later, when we did visit the facility, we found everyone to be warm and welcoming, ready to answer questions. Sadly, within 10 days, Mom was entered into hospice care, which was administered at Avista. The hospice nurse also commented that Mom was being treated well, being turned frequently to prevent pressure sores, and kept clean, etc. until her passing. Our time with Avista only encompassed a three-week period, but during this time, we felt that Mom received compassionate care and that she would have had a happy home at Avista had circumstances turned out differently.

April 2022

Google

Chastity

February 2022

Google

Steve Griego

Excellent facility and amazing staff!

April 2021

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Alex Delgado

April 2021

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Ethan Romero

Wonderful Management!

April 2021

Google

Ashley Black

Very clean. Nice staff. They have lots of activities for your family members to stay engaged.

April 2021

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Ashland Black

Great facility, very caring staff. They took great care of my grandmother.

April 2021

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Shawn Canada

April 2021

Google

Joe Ocana

I have woked at this community for 21 years and i give Arista 5 stars for bringing us all together to work as a team to give the residents the care they deserve.

April 2021

Google

Lesina Brown

March 2021

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Olivia Romero

Its a wonderful team to work with. Friendly. Kind. Understanding.

March 2021

Google

Shannon Sweis

March 2021

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Kayla Romero

December 2019

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Carl Turley

They love the folks that live there.

November 2019

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Carla Buenrostro

July 2019

Google

Liz Ann Perea

I moved my Father to Brookdale Juan Tabo Place December 2018 from a town south of Albuquerque. The staff members have been very supportive and helpful during our transition period. The smaller community size has been perfect since my Father lived alone prior to his move. He enjoys the food, hasnt missed a meal yet. The staff care for each resident is amazing, they always have a cheerful demeanor as they attend to residents needs. The Management team has always made time to answer my questions and welcomed my calls even after work hours. It always warms my heart when I go into visit during an activity- the staff leader engages all the residents and to see smiles and laughter on their faces is priceless. The family members I have met are wonderful to talk with taking interest in getting to know my Father and I. I am so thankful for Brookdale Juan Tabo Place for caring for Dementia and Alzheimers residents in an assisted living environment.

May 2019

Google

Joe R

October 2017

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Rachel Rider

August 2014

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Martha Trudeau Tucker

My mother-in-law, who recently passed away, was at the Cottages for several months, having moved from another nursing facility where she was not receiving appropriate treatment. The care she received at Emeritus was exceptional: a caring, well-trained, compassionate staff with seemingly unlimited patience, was devoted to her and the other patients. The atmosphere is more like a dormitory than a hospital, patients and staff eat together in a pleasant dining room, and lovely gardens provide a chance for patients and their guests to get out in the fresh air and enjoy the flowers, the sky, and the mountain views. Also, my father-in-law was there just about every day for 5 or 6 hours, and the staff treated him with respect and kindness, offering him meals to eat along with his wife. I couldnt recommend it more highly.