HeartFields at Cary

June 2026

Google

Philip Price

The Melba Jane Price family would like to express our appreciation to the wonderful Heartfields support teams that sustained, encouraged, entertained, and comforted our mother. Our mother moved into Heartfields in 2016 and resided in the general population and memory care areas. She recently passed away after 10 years of being a part of the Heartfields family. We use the word family because that was how Heartfields supprt teams treated Mom and us. We cannot express enough our appreciation to the team that was always there for our Mom. The leadership of the memory care facility and the always attentive team made our lives and our Mom's life so much better. Thank you from all of the Price family!!

May 2026

Google

Linda Branager

Thank you for taking care of my mom

May 2026

Google

Amber Lynn

The staff at Heartfields are truly something special. My grandpa recently passed, and the kindness, compassion, and genuine care they showed him means more than words can express. Knowing he was surrounded by people who treated him with such warmth, respect, and love brings our family so much comfort. It’s clear that what they do comes from the heart, and that makes all the difference. We are deeply grateful for the care he received. It will never be forgotten.

February 2026

Google

Julia Ellis

I have family members in memory care and assisted living. Six months to a year ago, I would have given HeartFields a 4 star review overall with some caveats. My issues a year ago woud have centered on the food quality (now improving) and the facility (limited fitness options, elevators going out of order, building leaks). I had extreme confidence and respect for many staff, in particular China (nursing) and Christina (memory care director). However, they are no longer working at HeartFields. In the last 6 months, there have been many staff changes at the managment level, and key staff that gave us the confidence to remain at HeartFields are no longer there. The new Executive Director will hopefully provide strong leadership, but that remains to be seen. There are many caring staff members at HeartFields, but lack of leadership and communication in this moment is disheartening and troubling, especially for those of us with family in memory care. I will edit this review if things change for the better.

January 2026

Google

Tracy Mooring

My parents moved in about a year ago. The staff is wonderful! I love the new director, Diane Beckett! China Yates is also amazing as well as the nursing staff! The transition is never easy but Heartfields is excellent in knowing how to handle this phase of life. I wouldn’t want my parents anywhere else! My parents love the food. The holiday gatherings that involved us family members were extremely well done and so meaningful. This place is top notch!

December 2025

Google

Samantha Staton

I am impressed by Heartfields every time I visit. The community is always clean and staff members are very welcoming. I often see residents engaged in stimulating activities like morning exercise or musical programs. One of the things that stands out most is the stability of the care team. Heartfields has one of the most tenured Health and Wellness Directors in the area (I think China has been there around 15 years), which is such a benefit for residents and families to be able to depend on a consistent, dedicated care partner. Laura is wonderful to work with! She’s responsive, knowledgeable, and truly takes the time to make sure new residents needs will be well taken care of. It’s clear the team genuinely cares about the people who live here and I would absolutely recommend Heartfields to anyone looking for Assisted Living or Memory Care.

December 2025

Google

Tammy Baysinger

Amazing and amazing. I can’t put enough amazing behind the staff and Laura. I have told Laura that she is my angel. Bless y’all for everything you do.

December 2025

Google

Mary Morcos

The staff is very kind and professional, and the building is very clean.

November 2025

Google

Peggy Fedorovich

Heartfields has been a huge blessing to our family. We moved 96 year old mom there in June. We love that It’s small compared to most local assisted living places in Cary. We have gotten to know most of the staff on a personal level. They are always willing to help with personal requests. This can be challenging with a 96 year old who is very particular about having things done her way and often changes her mind the next day. ° They had a family Thanksgiving dinner on Tuesday. Everything was beautifully decorated and the food was excellent! All homemade! Chef Rick takes great pride in his job and knows each the residents needs and wants and does his best to accommodate everyone.

November 2025

Google

joyce shields

Very nice family Thanksgiving lunch today!

November 2025

Google

Keith Bowler

Incredibly friendly staff and residents.

November 2025

Google

Mary Horowitz

After visiting various different assisted living facilities my mom chose Heartfields in Cary . Heartfields offers a great facility . Upon arrival we were greeted by the what seemed was the entire staff in the lobby . Each staff member taking their time to introduce themselves and their responsibilities. That was awesome . Chef Rick made himself available during our visits and upon our arrival to ensure that mom would be happy with the food . Honestly the food has been great . The staff of Dianne and Kaylee have been excellent in addressing any and all of our families concerns . Chyna has been meticulous in making sure all of mom’s medicines have been taken care of . The staff is extra attentative and the residents are very friendly .Jessie was also super helpful in getting mom placed here at Heartfields . Mom is happy here . Thank you Heartfields

November 2025

Google

Ann Suber

Had a wonderful thanksgiving lunch at HeartFields at Cary. Staff did a great job. Food was delicious! Thank you for including the family!!!

November 2025

Google

Hal Stamper

Such a great place. Friendly people and so helpful to the residents. Highly recommend

November 2025

Google

Bill moore

Very thoughtful and attentive care giving to our family member. Very appreciative?

November 2025

Google

Damien Kort

Take great care of my grandpa

March 2025

Google

Kirk Smith

My wife was a resident of HeartFields at Cary for 27 months. Their unwavering dedication, compassion, and the kindness they showed my wife and the other residents make this place truly special. It was because of their exceptional care that I know my wife felt safe, valued, and loved. They’ve created an environment where I knew she was well taken-care-of, and for that, I are deeply thankful. The support of Kristen, China, and Christina along with everyone else means more than words can express.

February 2025

Google

Sue Ellen

I know many people that live here. They say the staff is kind and attentive. I see that every time I visit. China is an outstanding nurse and always on top of things. Kristen truly cares about her residents and families and is the only Executive Director I've met to know so much about them. Christina is amazing with memory care activities and always has something different and fun to do. Chef Rick has improved the food immensely. Every place has snags here and there but Kristen and China always responsive and fix it as soon as it's brought to their attention. I'd definitely recommend.

July 2024

Google

Virginia Withers

I just want to say, that I've talked with Stacey Harris and she is a very sweet person. Please disregard any negative reviews about her because she really does have a stalker that lives states away from North Carolina, that person doesn't even know Ms. Harris. Thank you for your time.

February 2022

Google

Hazel Kearney

February 2022

Google

Gail Marold

While we did not ultimately choose Heartfields for my parents, my experience with McKay Valanejad in Sales at Heartfields was excellent. She carefully listened to my concerns and gave me advice that turned out to be a literal life-saver for my mother!!

May 2021

Google

Karen Boat

My parents moved into HeartFields at Cary January 1, 2021 after residing in the mountains of North Carolina for nearly 25 years. Dad was in poor health when they moved in and my mother had her own separate medical issues. I had a very short time line within which to find an assisted living facility that I felt comfortable moving my parents into in the midst of a pandemic. Thank God for McKay! She spent more than 2 hours on the phone with me during our first conversation answering the multitude of questions I had and answering every one of them leaving me feeling very comfortable even without being able to visit the facility. A few days later she took me on a virtual tour of not only the unit my parents would occupy but the rest of the facility. It was not a hard decision to make at this point. So many other facilities wanted to separate my parents into two different sections given their health concerns and Heartfields was one of two that would keep them together. Once again, I would like to reiterate how short of a time line I had and McKay was on the phone numerous times every single day getting the information she needed from the Rehab facility my father was at in the mountains so that we could move my parents in at the same time. She is nothing short of a miracle worker. She literally moved mountains. Once they were moved in, unfortunately - due to dad's poor medical state - he spent more time at the hospital than at Heartfields. The staff could not have been more helpful and responsive. Then I met China - words can not describe how amazing this woman is. She runs an extremely tight ship and holds everyone accountable in every aspect. She went out of her way many times during issues with my dad to make him comfortable and happy. There are so many others that did the same, to name a few - Freida, Brittany, Nicole, Curtis and so many others. Unfortunately dad lost the battle and his passing was handled with so much grace and dignity at Heartfields. My father was a very personable and charming person and I have never seen so many people so visibly so broken up by his passing. Heartfields residents truly become family. Moving forward we were very worried that shortly after moving in and after loosing my father, my mother would have to move to a different section of Heartfields. Thank the Dear Lord for China, McKay and Jennifer, my mother was able to stay in the same unit she and my dad occupied and is still there to this date. I could not ask for better care for my ailing parent. I can not say enough wonderful things about Heartfields. It is extremely well staffed. They are incredibly compassionate and professional. If there were more facilities like Heartfields maybe so many would not be reluctant to Assisted Living. No intentions of ever moving my mother. Love Heartfields at Cary!

February 2021

Google

Terry McNutt

Heartfields at Cary Assisted Living is an amazing, clean, and comfortable home for senior living. The staff, from admin to nursing care, go above and beyond for the seniors. My mother recently moved in under difficult circumstances, and she has been treated with tender care and empathy. China, the director of resident care, is compassionate and understanding to her needs. Heartfields at Cary Assisted Living is a clean, attractive, peaceful environment, that is easy to navigate for elderly people. It feels like a family, and the staff are always friendly and supportive - they clearly love what they do and I feel my mom is getting the best possible care! Thank you all for being so wonderful and welcoming her with open arms!

December 2019

Google

Tania Hinton

November 2019

Google

Ellen Mundt

I placed my mother in Heartfields several months ago and I am totally satisfied with the care she is receiving. Everyone is caring and compassionate. The staff shows that they are very concerned about her well being. The first time I went to visit I found her in an exercise class, something before now she would never even be in the room for. The activities director is wonderful, always engaging the residents. They even do manicures every Monday. I was told I could meet the group at any outing saving me from having to provide transportation for her to enjoy things outside the facility. I have attended a luau and Halloween party and can't wait for the holiday party. I really appreciate the staff's effort to be sure the family is involved in all aspects of the resident's life. I would and have recommended this facility to others.

August 2019

Google

Anne

My grandmother lived in the Memory Care unit (referred to as "BTR") at Heartfields of Cary. While she was living in the BTR, we had concerns about the amount of stimulating activities available for the memory care residents. In my experiences visiting my grandmother, I did not see any activities taking place in the BTR. This was one of the reasons that we decided to move my grandmother to a new facility. However, on my exit meeting with the Heartfields Director, she seemed to take our concerns to heart and promised change. She reassured me that she would personally ensure that residents do receive the promised activities in the future. While we did feel the amount of activities were lacking, we were pleased with the physical care provided to my grandmother by the care staff. The majority of the staff were caring and loving towards my grandmother, and a few of them have even made plans to visit my grandmother at her next assisted living facility. I would just suggest that you ask and check to ensure your loved one is participating in regular stimulating activities while living in the memory care unit.

April 2019

Google

sharon l

If you are looking for a place for your loved one, no need to look any further than Heartfields of Cary. It lives up to its 5 star reputation in every way. Moving my mother from Florida to NC was not an easy task and Heartfield staff, particularly Sarah Tirey, was very supportive and helpful. This was not just a "sales tactic" - my mother has now been there for several months and I continue to get the warm and caring support from Sarah and everyone else who works there. I could not ask for a more attentive staff for my mother - they offer her constant hugs and affection and figure out ways to keep her happy. I also like that they pay attention to detail - she is always well groomed with coordinating clothes. I'm very happy with my choice of facility and the fact that I'm willing to drive 35-40 minutes each way to visit her almost daily is testament to that.

April 2019

Google

linda clark

Heartfields has become a second home not only for my mom, but for me too. The staff is so caring and compassionate. Communication on all levels is excellent; if a request is made, I can rest assured it will be handled.

March 2019

Google

Randy Gibbs

My mother moved in here and so far it’s great. Despite a glitch on move in day, management stepped in and made it right. I left feeling like she was in good, caring hands.

July 2018

Google

Susan Mccreary

My dad has been at Heartfields Cary over one year. I feel he is in a safe and caring environment. One of the most noticeable assets is the consistent cleanliness of the building. It is comforting to know my dad is well taken care of.

October 2017

Google

Gail Jones

September 2013

Google

Molly Picha

September 29, 2013 Our family would like to thank the entire Heartfields staff for the compassionate care they extended to my mother, who passed away September, 2013. She was a resident of the memory care unit but had originally been a resident of the larger facility. . The kindness and support of all the staff was superior. My entire family was treated with encouragement and warmth during my mother’s final days. Everyone was extremely understanding and patient with our questions and concerns. The medical technicians explained in detail what medications my mother was taking and the purpose they served. Actually the medical technician was the woman who called us to let me know that my husband and I should come. We live in Colorado so she wanted to allow us the time to travel. The staff had contacted Hospice to assist us in making some difficult decisions. The medical staff at Heartfields worked with Hospice to coordinate the medicines so that our mother was not in any discomfort. The cleanliness of the residents’ rooms and personal care was always very high. My husband and I commented on several occasions that my mother was constantly well cared for and her room was always clean. The staff took great care in grooming and dressing her. My mother always had her hair cut and combed and her hands and face clean. She was treated with tenderness and patience. We had seen on countless visits that the interactions between the staff and residents were always positive. Both of us were constantly in awe of the kindness and compassion the staff showed to all of them. It is a difficult and emotional decision to seek help in caring for one’s aging parents. Heartfields makes the transition much easier. Each resident is treated with respect and dignity. Up until the very last moment my mother was lovingly cared for; one staff member stayed past her scheduled shift to be with us. We were touched beyond words with her decision. Every option of my mother’s care was discussed with my family. We were totally involved in her final days. We were treated with privacy and compassion. We all felt that the staff made our final time with my mother positive and more meaningful. It is not an easy role to play and we were not sure what to expect. I know that the entire staff made us very comfortable and helped us make heartfelt but difficult choices regarding my mother’s care. We are very grateful to everyone at Heartfields. Thank you. Words cannot express how we feel about Heartfields. I felt that I must try. My husband is quite sincere in stating that we hope we experience such tenderness when we reach 89. We know now what to look for in a residential facility. Again thank you all for making this sad experience a positive and compassionate one as well. We all agree that the staff truly made a huge difference in my mother’s final years. That knowledge helped all of us through this difficult time.