Serene Gardens of Sterling Heights

January 2025

Mary Berlin

Jenna Shelby is WONDERFUL!!! She has made a huge difference in getting my brother, Frank to be more social. Her positive attitude and cheerfulness is great. You can see it in how the other residents respond to her. My brother has suffered from depression and social anxiety and now with the care and concern of Jenna he is doing very well. I'm so grateful for the help she has given to my brother. I hope she will be on staff at Serene Gardens for a long, long time.

October 2024

Chris

Jenna is amazing! My father was having a difficult time transitioning to assisted living ,she went out of her way to make him feel like part of the community. Checking in with him multiple times and day and getting him involved in group activities. She is a real asset to serene gardens. Thank you Jenna and all the staff at serene gardens.

September 2024

Google

Karlie Friedmann

I'm very pleased with the care my loved one has been receiving. It's a beautiful building, the staff is loving and caring. I recommend this facility to anyone looking for a loving environment.

September 2024

Google

Lily Boswell

Such a wonderful community. I recently celebrated grandparents day at the community with my grandma and had such a fun time. Everyone was very friendly and the residents all seemed very happy.

September 2024

Google

[email protected] Sylviasilvani

Great Staff / Cares For Residents Without Any Hesitation, Good Team Work! Goes Above and Beyond for The Residents

August 2024

Google

Megan Misch

The staff is genuine and caring; they go out of their way to make everyone feel at home. My aunt is always busy with different activities; they get everyone involved! I would highly recommend moving your loved ones in.

August 2024

Google

Brigit Zboyan

Beautiful community. Very pleasant staff and the activities are so fun. Very happy with the decision to move my loved one here.

August 2024

Google

Tammy Laflin

My aunt recently moved in and it was the best decision for her. It is a nice clean community and she is always keeping busy with all of the activities.

July 2024

Shelly J Gilray

My former husband spent a year at Serene Gardens in Sterling Heights. He recently passed away, but was so very happy there. He came from a lonely environment and once here, he just took on a whole new life. He became a participant in everything, and enjoyed being around people so much. The staff was excellent and the administration was very accommodating. I would highly recommend Serene Gardens, Sterling Heights, to any one looking for a friendly and safe place for a loved one.

July 2024

Google

Emily Kliemann

Staff is friendly and facilitates are beautiful and well groomed.

April 2024

Google

Michele Gage

Don't let the beauty of this place fool you! While it's very modern and has nice amenities, the care is horrible. Our mom was there for 3+ years, and each year we watched her care decline over that time. The management staff changed at least 5 times while she was there; the caregiver staff was a revolving door of people leaving. Our mom has dementia and needed extra care for toilet and hygiene. She was never given it consistently. Her room smelled of urine every week that we visited, and her soiled laundry sat piled on the floor. It was obvious they let her soil herself and rarely changed or bathed her. She was constantly falling because she tried to get herself to the bathroom because they didn't do it as much as she needed. Caregivers often were in their own world, on their phones, not paying attention to the residents. We had to become our mom's advocate every week that we visited, i.e., cleaning; removing soiled garbage, because we had no confidence in her care. We also experienced a horrible situation of her toiled being clogged with feces for at least 5 days. No one had bothered to clean it! Again, it was obvious no one had been helping her use the toilet. Such disgusting neglect on their part. When we asked a caregiver if there was a maintenance person to fix over the weekend, all we got was a "no". Needless to say, it wasn't until I sent a photo of it to management that they finally got it fixed. When asked of management, no one seemed to know why it wasn't addressed. Apparently they aren't following health codes. If your loved one needs extra care, do not bring them here! They don't have the staff to manage all of their residents, nor do they care enough to keep the facility clean and organized. Furthermore, Food is subpar; there was never a regular laundry or maintenance person on staff, and mom's clothes were constantly lost and she was given other resident's clothes. Several other residents also left at the time our mom left (approx 2 months ago). Since moving mom to a new facility, we have been amazed by all the care that she is now getting and how differently it's managed. We've experience genuine kindness and professionalism; calls to let us know mom is doing; an onsite nurse; personal laundry that doesn't get mixed up; quick assistance for anything we inquire about--none of which we received while at Serene Gardens in the past year.

February 2024

Google

Daniela Popaj

This building is beyond beautiful. Walking through it has the feeling of a hotel. The activities keep my grandma stimulated throughout the day. The team really seems to care about her, and it puts my mind at ease when I leave for the day.

November 2023

Google

Kristen Kunze

Serene Gardens of Sterling heights is absolutely beautiful! The staff is very attentive to all of my mothers needs. We are beyond thankful for them!

November 2023

Google

Shelly Gilray

My husband is here and loves the attention and the care. The staff is amazing at all levels. Lots of activities including live entertainment, field trips and projects. Clean and well kept.

September 2023

Google

Pamela Marini

July 2023

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India McLaurin

July 2023

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Sara Alouh

April 2023

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Dana C

Super friendly staff!

April 2023

Google

Ruth Crosby

The change has been Amazing looking forwad to all great things coming in the new year!! I worked here 3 years an will definitely miss my Residents but i hope moving forward they allow there hard working Supervisors that make a difference daily Grow within the company

February 2023

Google

Serena Brown

Very classy facility! My grandmother is a very picky lady and she absolutely loves this assistant living. She’s made so many friends and looks happier than ever!

February 2023

Google

Beth Andrews

Creative and kind staff. Morrezio is so darling! He’s always interacting with the residents and making sure they’re properly cared for. My grandmother always feels like she is getting proper treatment and is making so many friends. Love this community and its staff!

February 2023

Google

Kim Jones

We couldn’t be happier, my mom has been there 2 weeks and there is an amazing change in her. The staff she absolutely loves. Logan, Meghan and India have made the transition very pleasant for all of us. Mom looks forward to seeing “her girls “ everyday. Beautiful place

February 2023

Google

Taylor Jones

Wonderful assisted living for my mother. They take very careful care of all of their patients. Their staff is friendly and kind. My mother means the world to me, and I wouldn’t leave her with anyone else. God bless America!

November 2022

Google

P. Hemmi

December 2021

Anonymous

November 2021

Margaret Wirth

We had to cut our vacation short after hearing about the problems our son was having. I had no idea that they did not have adequate staff to take care of his needs. The aids dropped him on the floor one evening. We never got that report from anyone and I’m wondering if anyone there was notified. He has two bruises on his leg. No gait belts, no hoyer. We were told that the hoyers are privately owned and they couldn't use them but their pamphlet clearly states they have them. He was in tears (which he has never done) telling me he had to wait to go to the bathroom and wet himself. He again called to say that he had been waiting and ended up peeing in a wastebasket next to his bed not once but twice. We had family come since we were so concerned. Family had given him his showers and did his laundry. He had stayed here twice before without incident.

November 2020

Google

Jacki

I recently had a tour of this location - what a great location for this beautiful facility! The decor of the open kitchen area, with dining and lounging areas is very warm and welcoming. Fun and entertainment was definitely considered when furnishing the movie theatre and activities area. Welcome home residents!

November 2020

Google

Mahmoud Alghulbi

I must admit Im very happy with the service I received. Very friendly staff and they all made me feel welcome. I came for a tour and the rooms are very spacious and bright.

November 2020

Google

Tanya H

I was very nervous for my loved one to be in a home especially with coronavirus, but today I went to put a deposit and I couldnt believe how amazing this place was and how the staff was so friendly! The consumers were also so happy snd loving there!! Brittney was amazing!!! I kept breaking down and she was so thoughtful, they dont rush you into a decision or make you feel any type of Way! Our tour was supposed to be an hour snd her shift ended at 4 snd we stayed a bit longer with questions and looking into the policys and not one time did she show she was annoyed or bothered with us! I truly appreciated that snd made this decision easier on the family! Thanks for everything!

November 2020

Google

Rachel Kaiser

Beautiful facility!! The building layout and design is welcoming with a warm atmosphere for residents, staff, and families. The spacious dining rooms, living rooms, and activity room is great for socializing, entertaining, and visiting with other residents and staff. The beautiful spa room is perfect for relaxing and the cinema room ready for movies and popcorn! Well done! Welcome home residents!

September 2020

Google

Amber Wiggins

You will feel peace of mind with your loved one living here. The administrator and resident care director are both very knowledgeable, compassionate, and attentive. Not to mention the community is beautiful!

August 2020

Google

Lindsey Stanczak

The beauty of this brand new facility was unmatched by any other facility. I was impressed from the minute I pulled up. It is with that attention to detail and cleanliness that made me feel comfortable moving my loved one here. I can not wait for it to open so I can move her out of the current one she is in. I would highly recommend Sterling Heights comfort care to anyone and everyone!

July 2020

Google

Leon Popaj

This place is fantastic! My tour was very informative and exciting. The director was very thoughtful and answered all of the questions that we did have. We feel our family member is going to be in a safe and clean environment. I am really looking forward to the opportunity for my loved one to be a part of the Sterling Heights Comfort Care community.

July 2020

Google

Marco Soave

Would highly recommend checking this place out! I had the chance to check it out at its grand opening and it looks fantastic! Ive seen many assisted living homes before and out of all of them I would say this is a MUST see.

May 2020

Google

Angelia Hage

This was 1 of 4 facilities I visited with my parents this past weekend for my nana. From the moment I walked in, I knew it was the right place for her. It was homey, but upscale. The staff was super friendly and made us feel at ease while giving us the tour. Plus, I know my nana is going to love getting her hair done at the salon every week! We will be moving my nana in in September -- it is a must see for your loved one!

May 2020

Google

Hamada Alghulbi

Honestly, this place looks more than a hotel than anything else. It looks fantastic, lots of natural light and the rooms are very spacious. Staff is extremely friendly and always ready to help! 5 stars from me!

March 2020

Facebook

Diane Chapp

All of the people that work there are absolutely wonderful! Their care is endless.

March 2020

Google

Muneeb Hassan

Beautiful facility and an amazing staff. They have a wide variety of activities for their residents so theres always something to do. Top notch care of residents with a supportive staff who cares about each resident individually. Its a beautiful setting where residents can truly feel at home. Their commitment to excellence cant be described in words. I highly recommend Sterling Heights Comfort Care.

March 2020

Google

S A

Sterling Heights Comfort Care is a must see! Walking in being welcomed with smiles was wonderful! Great place for your loved one!

February 2020

Google

Jessica Walker

Impressed with the professionalism at this building! Toured for my grandma when she was looking for future placement. The entry way is AMAAZING!

January 2020

Google

Some German Plays

Toured this facility a couple of days ago. I must say I was very impressed by the design, layout and how it all looks! Very beautiful place! Will definitely consider this for my mother who is looking!

January 2020

Google

Cheyenne Lucci

Its unlike any other assisted living facility! Every single person from the owner, to our director, to every single caretaker, GENUINELY cares about our residents. Every single person from our staff goes above expectations to allow every resident to feel welcomed, loved& at home. Come in for a tour and see for yourself!

November 2019

Facebook

Richard Fritz

Its a beautiful building.

October 2019

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Connie Grimshaw

Beautiful community with the latest and greatest amenities and technology. A great place for your loved on to live along with amazing care. The staff is caring and the Management is superb.

October 2019

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Joey Wisniewski

Received a tour of the facility and it truly is top notch. The layout, the decor, the amenities. This company has multiple locations and have really got it nailed on the inclusion of what the residents want and need.

September 2019

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Mary Degrace

This facility is so beautiful as well as highly professionally staffed. This location is prime for shopping dining and movies. When its time for me to go to a retirement community. I hope I can be a resident here. it has every thing a retiree can dream of. The quality of life will be so great with this environment and staff. I am going to schedule a meeting and tour real soon!

August 2019

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Anam H. Sikander

Very beautiful building. The staff is very friendly and helpful.

August 2019

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Amber Wiggins

I absolutely love the modern design yet home-like feeling this building presents. I am looking forward to watching the company grow and demonstrate impeccable service!

July 2019

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Diane M. Vondette

This facility is absolutely beautiful inside and out! And the staff are so caring and all of them have hearts of gold.

April 2019

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Mario Popaj

Beautiful building and so much to offer the senior living world. This one will be worth the wait! Cant wait to see it open this fall