Chester Street Residence

April 2024

Trish

Chester Street Residence is the one community I would highly recommend. I worked with Chester Street Residence for nearly 14 years in different capacities. The owners and caregivers are wonderful with the residents. EVERYONE treats EVERYBODY as FAMILY. In my experience, I have never seen more loving and caring staff than I have seen at Chester Street. The caregivers TRULY care about their residents, they get to know the residents and care about them as if they were their own family !! The caregivers are the SHINING STARS of Chester Street Residence !! The community is beautiful and clean, but the caregiving really shines thru. I HIGHLY recommend Chester Street !!

October 2023

Kerry Bergum

Our mom lived at Chester Street from February, 2022 until she passed away last month (in September 2023). We realized she could no longer live by herself and had to get her someplace quick. We were so lucky to find Chester Street. They were extremely helpful in getting her all her DMEs (durable medical equipment), such as wheelchair, hospital bed, etc. They set her up with in-house doctors and even an eye doctor. We had no idea how to go about getting her set up - and they did it all! My mom really liked the place. The staff took her under their wing and she enjoyed her interactions with them. Whenever she went to lunch, or any other function, the staff members all had a kind word for her. The last two months or so, our mom went downhill pretty quickly. They kept us updated on her condition and had very good communication with us. I think the communication was what I liked most. And one thing that I must mention - the food was good! Thanks to everyone at Chester Street who made the last year or so with my mom the best it could be.

October 2022

Google

Philip

October 2022

Google

Ms. Sheila Cameron

My mom was unable to walk and had left a rehab facility with a bedsore on her heal. We were assured that here she would get the wound care and services she needs to help her gain her ability to walk. We moved my mom into a beautiful sunny room and everyone has been so kind and helpful. My mom is getting pt and the nurse is helping with wound care. My mom is lucky she has a place like this..and is getting the care she needs. The family is grateful to the entire staff.

October 2022

Google

david silverman

The staff is wonderful. My mother began living at Chester Street in January 2022. Believe me, it was not easy. My mother developed dementia, and at times that can be a very difficult situation. The people that care for my mom were able to overcome those situations with patience and care. She also gets the medical attention that I would not be able to provide. My mom now feels very comfortable there, and really likes the people that are caring for her. A special thank you to Marty and Natalie. Without whom this would not have been possible.

October 2022

Google

Kira Boneff

We had a wonderful experience with Chester Street Residence when my dad was in their care with late stage Alzheimer’s Disease. The care staff and management team truly cared about him and treated him like family. When we had financial difficulties and bumps on the road along the way, the team at Chester Street was very supportive and accommodating and worked with us to find a financial arrangement that worked out for us and ensured the best care for our dad. They were also very supportive and helpful when navigating Hospice Care and end of life decisions. Can’t recommend highly enough.

October 2022

Google

Sharon Quasarano

Excellent residence, staff and amenities were top notch. Highly recommend!

June 2021

Google

Julie Stern

Just a note to say how much my family loves Chester Street. The care that her loving caregivers give my mom is beyond anything we could have hoped for at this stage of her life. Marty Seltzer and his son, Scott, are simply tremendous and admired and appreciated by the staff. Chester St. Residence is truly a hidden gem for caring for older people with compassion.

December 2020

Google

Mark Brown

We moved our mother into Chester Street Residence in July of 2020. Her declining health and increasing dementia really left us no option. Our Mom detested hospitals and anything institutional, so we were so happy to find Chester Street right around the corner from us.The personal attention of Marty, Scott, and (at the time) Kathy were the antithesis of other places we considered. They were extremely helpful and considerate through the entire process of moving her in and throughout her stay there.Their focus on having caregivers being dedicated to individual residents is the key to their success. My brother and I really felt that Netta care personally for our Mom, and the attention that she (and the tight group of caregivers who looked after our Mom) gave was heartfelt.CSR did the best that they could to manage her care through the COVID crisis. We visited often through her first floor window, and the staff was always very responsive when we would call to request they open her window and get her in a wheelchair when we arrived, and to get her back comfortable when we left. I feel we should have tried their patience long ago, but they were always friendly and there when we needed them.We were able to visit her on the porch when it was warm, and they devised a smart indoor visit system when it turned cold. Marty advised us well on getting hospice when she needed it, which was a blessing.Sadly, she passed at the end of October. But I know that her last few months were better than they might have been thanks to the attention and care given by everyone at Chester Street Residence. Thank you for caring for our Mom.

November 2020

Google

Liz Pomeroy

CSR was home over 3 years. Every want and need was satisfied by the very attentive staff and management. There is a sense of community here that is comforting and comfortable.

November 2020

Google

Melba Tom

Our dear friend moved into Chester Street when she could no longer live at home. As an older couple, we were not able to visit as often as we liked. When we did visit, it was a very comfortable and nice place. The staff knew us by name and made us feel welcome when visiting. The best part was our friend was happy in her new home. You could tell she was able to make new friends with the other residents and the aides who took care of her. We always enjoyed our visits with her and felt good she was well care for there.

September 2020

Google

Jean Pingel

I am very appreciative of the loving care that my father receives at Chester Street Residence. He is always treated with dignity, respect, kindness and a sense of humor. His smiles and laughter as he interacts with staff let me know he is happy. As the challenges of life increase over time, the staff has lovingly adjusted to his changing needs. Additionally, the staff is always friendly and helpful to me; they are truly exceptional people.

September 2020

Google

Mary Delaney

September 2020

Google

jonathan sherer

Both of my parents have been cared for by the Chester Street Residence staff. They have been loved and cared for there. I highly recommend this place. Its smaller allowing the patient to caregiver ratio to be higher.

September 2020

Google

Colleen Binnacle

What a beautiful facility, but MOST important is the kindhearted, and loving staff who are so respectful to the residence. Although our mom, Barb, was only there for a short while; her time with all of the staff, residence and Chester Street management was a wonderful experience. She was well cared for and treated with dignity. Our family was blessed to have gotten to know so many of the staff and Marty is an absolute gem. With much gratitude to the Chester Street family. We truly felt like a family while our mom was with all of you.

September 2020

Google

Deborah Silver

My partner of many years is currently a resident at Chester Street. The owners and facility administrator do an outstanding job setting and maintaining a high standard for care. They also go above and beyond to keep family members informed and involved at a time when visitation to the home is restricted due to the covid virus. It is a small facility with an emphasis on personal and humanitarian care. The staff people are competent caregivers, and treat my partner as if he were family. I am comforted by the knowledge that he is living and being looked after in a place I can trust.

September 2020

Google

Ronald Elder (Ron E)

We were very grateful for the loving care that our father received during the nearly four years that he resided at Chester Street Residence. We saw the kindness and gentleness that everyone provided to him every day during every interaction with him. We knew that he felt happy and content there, and we knew he was well cared for and safe.He told us often that he was very comfortable at Chester. He appreciated the efforts to reach out and engage him in conversation. He told us that he enjoyed going down for meals with the rest of the guys, and he enjoyed his food and his coffee!We know that his life was increasingly challenging during his last few months and we were impressed that he never complained. Nor did the team ever flinch as his needs became greater. He was happy and content to his last day at Chester Street.

October 2019

Kathy Ostrowski

I was very happy while my dad lived at Chester Street Residence in Royal Oak. It was close to friends and family and offered all of the support and security we needed for him. The staff was incredibly attentive to his needs and knew all of us as well. They were able to help us move him in quickly when we had a limited amount of time. I highly recommend Chester Street Residence.

August 2019

Google

C G

I highly recommend Chester Street Residence. It was the absolute best facility we experienced for my mothers assistance with memory care, I wish we would have found it sooner! The cozy atmosphere, the compassionate staff, extreme cleanliness and the genuine desire to accommodate the families and their loved ones made a difficult

June 2019

Larry E. Powe, Esq.

I have to make a special effort to visit this website and tell the world what a fantastic facility Chester Street Residence (CSR) is. My family and I had an elderly friend, we considered an aunt, who moved into CSR over a year ago. She celebrated her 100th birthday there. She had been widowed for decades and had no children. She was previously in another facility that was horrendous. We and her court appointed guardian would not allow that for our lady. Bunny, as we called her, had a private room, with round the clock caregivers, was fed, bathed and well-dressed daily and had visiting companions at all times of day and evening. We all knew that she was extremely well cared for, as she deserved. For her 100th birthday party, the staff and management even assisted and participated with about 25 friends, extended relatives and former neighbors. Ultimately a few days later, Bunny had to go into hospice care at CSR. Nevertheless, there was nothing different as to attention, pain management, sincerity, and comfort of Bunny. The hospitality to Bunny, as well as all of us others who loved her, was first class. Martin Seltzer, his son Scott, their administration and staff was nothing but what we could hope for for our Bunny's last days. She peacefully departed this life in the best place possible. In this day and age, hearing about the "bad places" is common. We insist upon telling about this "great one"!

April 2019

Google

Jim Vigeant

Excellent Care When my dad’s dementia got to the point where living alone was not safe, my sister and I had to look for a new place for him. It was a long process and we looked at several options, like adult day cares and other facilities. Luckily, we were introduced to the team and facility at Chester Street Residence. From the very beginning our questions and concerns have been answered. When we walked out of our first meeting with Marty, we knew this was the perfect place for my dad. The building faces a side street (Chester) in Royal Oak just off Crooks. The neighborhood is quiet and very walk-able for when we stop by and take my dad out. On the interior the place is always kept clean and the residents all seem healthy and happy. The staff is always welcoming to us when we visit and I always feel a connection. I can’t rave enough about the quality of care, responsiveness to issues, communication, management, and food. The My dad is happy in his new routine at Chester Street Residence. I highly recommend for anyone looking for memory care for a loved one. For us it was a perfect fit.

April 2019

Google

Rasheita Moore

March 2019

Google

Rami Garrett

I need to give a huge thank you and highly recommend Chester Street Residence in Royal Oak to anyone faced with putting a family member in assisted living/memory care. 5 days ago my mom was sent to Beaumont. The owner personally called me on Sunday afternoon when moms vitals were not stable. They were on top of this and unlike a year ago (when she was in a different facility) it was caught before she fell and had further injuries. He then went with her to the emergency room and waited with her until I could get there. He has personally reached out daily to check on my mom. This place is beyond phenomenal. The staff is amazing, there is no turnover. My mom is clean and dressed no matter when I visit. Despite her declining dementia, they treat her with dignity and respect. I can’t say enough amazing things. She is on her way back to Chester Street now and I know she will be greeted with tons of hugs from the staff. So huge shout out to Marty Seltzer and his staff for running a first class facility.

January 2019

Google

Megan Dewyse

We love our relationship with Chester Street! Our staff at Tender Heart come into the facility to provide therapeutic services once a week with the residence. The staff at Chester St. is very warm, welcoming and compassionate. Visiting this home is the highlight of our week!

January 2019

Google

Tom Mayne

We had a truly great experience at Chester Street Residence. My wife's mother passed away a year and a half ago after living there for more than 3 years. The entire staff really got to know who we were and made us feel so appreciated and welcomed during our visits. We were so happy about how they got to know my wife's mother too. In addition to the daily care they provided (even as it got more difficult towards the end of her stay), they managed to keep her spirits up by being more than caregivers but really becoming her friend. After being away for so long after her passing, we stopped in to this year's Holiday Party to say hello. We were so happy we decided to go. The reaction of many staff members who are still there, along with certain Resident's and their family members, made us feel so special. It was as if we were stopping in to celebrate with mom. It brought back so many great memories and made us feel amazing. Everyone who works at Chester Street from the owners and staff along with the people who help in the Kitchen, we want to say Thank You for the past care of our mom and making our recent visit so special!

December 2018

Google

Jantel Smith

I love it here at Chester Street Residence! I started coming here as a Hospice Aide. Upon my consistent visits to Chester Street, I saw a connection between how I cared for my specific Residents and how the community cared for all the residents. I approached the owner and inquired about any openings to join the team. I have been here for over two years now as the Resident Care Administrator. I am so proud of our team the care we strive for each and every day. We work hard each day to connect with the Residents, their family and friends and anyone who comes into our Community. We truly embrace our Mission of "Everything Possible, All Day, Every Day"

December 2018

Google

Steve Guldi

This place takes very good care of my mother who has memory loss.Marty and the staff are so nice and always ready to help.I would recommend this very clean and awesome place to anyone looking for a worry free place for their love-one

November 2018

Google

Carol Graham

I highly recommend Chester Street Residence. It was the absolute best facility we experienced for my mothers assistance with memory care, I wish we would have found it sooner! The cozy atmosphere, the compassionate staff, extreme cleanliness and the genuine desire to accommodate the families and their loved ones made a difficult time easier.

November 2018

Google

Tonetta Brooks

October 2018

Google

Nina Colbert

August 2018

Google

Todd Rhein

I have been working with Chester Street for the past 6 years. I am impressed with the level of daily care the residents receive. I am here on a weekly basis and get to see the majority of residents and staff. The staff, including Management and Ownership, are always willing to help and assist immediately with any issue that may come up. They are always very positive towards me and my colleagues and the therapy work we do with the residents at Chester Street. They are a genuine group of people that has created a great community for everyone who comes to the building.

August 2018

Google

Laura Deljanin

I have visited Chester Street Residence for several years doing Art Therapy with their residents. I love coming here for so many reasons. The residents are great to work with no matter what type of project or activity I bring that day. The staff are professional and attentive to the residents and always make me feel welcome and appreciated. The Owners are onsite and super easy to work with. They are very active in the community with the residents too. I would definitely recommend looking here if your loved one needs an assisted living or memory care community!

August 2018

Google

Carol Sherer

I moved my husband here in June 2017 as he needed more care than we could provide for him at home. It was not an easy decision but as we explored the different options available, we felt very comfortable with Chester Street Residence. The owner made the transition of moving him very easy and helped us tremendously with the initial move. From the moment we got here, Ownership, Management and The Staff made us feel very comfortable. The way the staff cared for my husband made me and my family feel great. During the last few months, he needed additional care and extra attention paid to him. Chester Street was great in helping support and care for my husband during this part of his life. They also supported me and my family throughout the entire time my husband was there. I am thankful for their caring ways towards my husband and am very appreciative for them being a part of his life.

July 2018

Google

Steve Ellis

I recently was named Guardian/Conservator for a long time neighbor. Already discouraged from her current nursing home care, I immediately began a search for alternative care. My expectations were far from optimistic. After meeting with Marty, owner of Chester Street Residence, I felt it the perfect fit for my neighbors needs. Within a week a seamless transfer was made to Chester Street Residence. The difference is the quality and quantity of care. They are efficient at the delivery of care and truly realize that the resident comes first. I found personal customer service from a caring staff. Chester Street Residence has the warm and caring approach one would expect from an assisted living facility. Without a doubt, this is an elite residence in the metropolitan area.

February 2018

Google

Dr. Mike Coury

As a placement specialist for the past five years, this has been one of my go-to referral destinations. The care is excellent, the building superbly maintained and comfortable, the food is scrumptious. Having a no-increase, lifetime, all-inclusive, monthly fee gives family and residents the confidence they need to know their loved ones can call Chester Street home.

December 2016

Google

Ann Miller

I have a family member at Chester Street. He loves it there. The management is loving and caring to their residents as if they were family. Cant say enough wonderful things about the place, highly recommend !

May 2016

Google

Gerri Dolan

Chester Street Residence is an incredible place. The staff are truly amazing--professional and friendly. Atmosphere created here is truly unique and upbeat. Meals are nutritious, tasty and creatively presented. There is nothing institutional about Chester Street. Marty Seltzer is a dedicated professional and management is top notch. My mother was here for 2-1-2 years and I cannot say enough good things about her stay.

February 2016

Google

Joe Cadovich

Our family couldnt be happier with Chester Street. The moment you walk through the doors you can sense the quality and beauty. Now I know these things dont mean the care can be that good, and thats where youd be wrong. They have a dedicated, well trained staff and an administrative staff that is beyond hands on and intimately aware and reachable issues, care plan changes or just a friendly chat about the condition of our loved one.

October 2015

Google

Lisa Cortright

At the young age of 69, my father found himself unable to maintain stable health even at an independent living residence. Before Chester Street, he had been living at an independent living facility with over 100 residents. His diabetes and depression proved such a facility to be inadequate for him and his needs. I live out of state and as his POA, I had a short time to find a new home for him. I visited-interviewed several group homes in the metro Detroit area, ranging from 4-30 residents. I could not be happier with our choice to make Chester Street his last home. Although Chester Street had a higher monthly bill than many of the others that I looked at, it was well worth it.Marty, the owner was an excellent communicator. His experience in elder care is invaluable. He was a great ally to have, dealing with my fathers illness long-distance.The in-house staff was great and really made my father feel at home. Marty had recommendations for everything my father needed from a general practitioner to specialists to hospice at the end of his life.The facility is clean, welcoming and seems to be well designed for people of all abilities. My father never had any complaints about the food (which was not the case with any other facility he had frequented).If you are looking for a place for a person who needs a lot of personal attention, you need to visit Chester Street Residence.

August 2014

Google

chris kelsey