The Brook of Roscommon

July 2022

Google

Cheryl O'Rourke

I wanted to put down in writing how pleased I am with the care my mother has been getting at the Brook Roscommon. There is a special employee there - Salve -who has my mother laughing and smiling as soon as she walks into her room. Every single employee there has been phenomenal! They all go above and beyond to stop and talk with me about how my mom is doing and what she has been up to during the week.

July 2022

Google

Steven Olds

Everything about this community is excellent. The setting and facilities are beautiful, and well-maintained. The communication with the medical staff is superb. The management is stellar. Most of all, the staff and management are skilled and compassionate. They genuinely want to work there and, more than that, have a great respect and affection for the residents. If there is a need for hospice care, Caroline, the Hospice provider, and the Brook work well together. A superb facility in every sense.

July 2022

Google

Linda Wilson

Recently my mom needed to be in an assisted living . My family and I were able to get mom into The Brook of Roscommon. The facilities were excellent. The staff is friendly and knowledgable. They did a great job of caring for my mom. She was 101. The Brook took good care of mom during he final days with Carlin medical and Hospice. I would recommend this facility to anyone who wants excellent care for themselves or a loved one. Linda Wilson

February 2022

Google

Lia Ameluxen

I was looking for a place for my 89 year old mother when I called The Brook of Roscommon. I spoke with the manager, Tammy, and she walked me through the whole process. I had no idea what it entailed to have my mother placed in assisted living. Tammy went out of her way, was very helpful, and made the situation so easy for me. There wasn't a studio apartment available, but Tammy was able to get my mom into an apartment right away, pending a studio becoming available. She didn't have to do that, but she did, and I can't thank her enough for making that happen. The apartment is impeccably clean, as is the entire building. The initial visit with the Nurse was done with much respect for my mother, who suffers with dementia, and can be difficult at times. I am very confident that my mom will be well cared for at The Brook.

January 2022

Google

Robert Knepp

My mother is a resident at The Brook in Roscommon. She has a host of issues that make it impossible for us to care for her at home. We chose The Brook in Roscommon as her caregiving site. What are the benefits of The Brook? 1. I no longer worry if Mom has forgotten to take her long list of medications on time, or at all. The staff ensure she does. 2. I no longer worry if Mom is eating well. She gets nutritious meals at The Brook, and can choose to either eat them in the large dining are with the other residents or have them in her room if she doesn't feel like going down. 3. I no longer worry if Mom has had an accident when her phone isn't answered. I know she's probably either out and about the facility or sleeping. Staff check her frequently and engage her. 4. The staff are observant of her behavior and overall health. When they notice things going a bit awry, they notify me and small medical issues don't become big ones. 5. Her room is spacious and clean and comfortable. There's a small kitchen type area with a microwave and fridge and cupboards for in-room snacking when I bring her in goodies. 6. Most importantly, the staff here are spectacular. I'd name names, but I'm afraid I'd forget someone and they're all worthy of recognition. The entire staff at Roscommon are warm and caring people. They put a lot of themselves into ensuring the residents feel valued and important. They take the time to do little things to make life better. They treat the residents like people, not product. From the smallest thing like holding Mom's hand as she crosses the tile floor near the entry to poking their nose in to say, "Hi," as they pass, they're good people. 7. The advent of coronavirus wreaked havoc on activities I'm certain, but as the haze of the pandemic lifts, more and more activities are taking place that help to keep Mom and the other residents smiling. Caring for our elderly is not an inexpensive thing. I was surprised that despite its reputation in the area as one of the nicest of Assisted Living environs, costs here were among the lowest. Cable is available, free wi-fi, in-room phone, in-room AC...there's so many things here that make you comfortable about trusting them with your family. I grew up with very negative views of Assisted Living environments because I equated them with the worst nursing home stereotypes. No more. The Brook and their staff have changed that completely. I trust them with my Mom. It's a clean, well run facility with a staff of good and decent people.

February 2021

Google

Kenda Denlinger

I am an employee of The Brook Retirement Communities Corporation. I have had the opportunity to work closely with the staff at The Brook of Roscommon for many years. They have longevity, integrity and expertise. They go above and beyond and truly care about the residents. It is an upbeat and beautiful environment to live and-or work.

November 2020

Google

Kim Morley

My in-laws have lived here for a few years and the staff are so kind and caring. The manager leads her team by example and is very knowledgeable. Great place!

September 2020

Google

Joan Pickler

The Brook of Roscommon is a wonderful example of caregiving. We began our journey to locate a safe residence for our mother last year. Melissa did everything possible to help us meet our timeline. Mom moved temporarily to the Houghton Lake Brook with Pam. They were all so kind caring. Mom always said she wanted to live at The Roscommon Brook when it was time to leave her house. Soon an apartment was available, we moved mom. We were helped every step of the way. Everyone has gone out of their way to care for mom. Friendly caregivers; mom is very happy, safe content. This care has eased my worries. There is no place like the Brook. These past 4 months with a quarantine has been very difficult for all but the team at the Brook provides loving care just like a real family. Thank you from the bottom of my heart. We appreciate everything you do.

November 2018

Google

loveodoveable nelson

October 2018

Google

Katie Williams

August 2017

SeniorAdvisor

Resident

As conservator for my friend I had to help make the decision where she would live now that living at home was not possible. From the first day I toured the facility I knew that this was going to be home. It is a beautiful place that is kept immaculate. The staff is attentive and caring. There are many activities to keep the residents social and active. The dining room is a wonderful experience that i have enjoyed often. The decision wasn’t an easy one but by far the best one for my friend

June 2016

Caring

Relative Of Resident

Brook of Roscommon is homey. Mom is living there and is relatively happy. She says the staff is very caring. Mom's room is nice and of adequate size. Mom's biggest complaint is the food because the portions are small, and they don't serve enough fresh fruits and fresh vegetables. The dining area is nice and the wait staff are very attentive. The location is a little further than I would like, but it's the closest I could find.

March 2014

Caring

Relative Of Resident

The Brook has independent living also, so it serves both avenues. He is in the assisted part, so he has people who are visiting him quite often. They help with his meds and everything, too. Everything is very clean. The people are very pleasant. It's a very nice facility. I found it to be above board of what most people would probably be looking for, something that is well maintained, well looked after, and they're fed great. For the money that he is able to spend for this, it's very good. What I like best is how they maintain his food for him. He's not very good at watching what he eats, which also tends to lead to other health issues, so they've been really great to help with that regard. He does not participate in the activities, but that's just because of who he is. The activities they provide are wonderful.