Symphony Linden

December 2024

Tracy oden

This is Tracy Oden. I’m currently employed with this company. It is not a great company. The staff has mean spirits. They talk to you with no respect they talk to the residence in a nasty way. It’s not clean the manager. [name removed] went through my personal information regarding my address, she came to me on the floor with other coworkers and basically told everyone where I lived I am not from Flint I’m from Detroit I didn’t understand why she did that I felt threatened. I didn’t wanna come back to work because I felt like my life was in danger. She’s not a nice person.

October 2024

Google

Cindy Blake

To Shoyan, Jenny, and Andrew in therapy they are the best they challenge people to work hard to get better. The ladies on Turner Hall are the nicest ladies. Justin in housekeeping is the most sweetest young man. Chelsea on

September 2024

Google

Nancy Watters

My husband is here for rehab. From the moment he arrived, the employees have been so kind, understanding and extremely welcoming. He couldn't be in a better place for rehab. Even the cook came in to talk about his food preferences. What a pleasant experience ot has been.

September 2024

Google

Carrie Young

Happy to be a part of this management team here at Symphony! Everyone is working very hard to make a difference.

August 2024

Google

Susan HINTZ

August 2024

Google

Scott Stanley

I have helped many residents move into Symphony of LInden. I have seen nothing but joy in their faces. I recently dontated a piano and the staff were so appreciative that made me feel like the donation was well deserved. I hope some of the residents maybe be able to play and hopefully bring back some good memories :).

July 2024

Google

Deana Coleman

Brianna gave a wonderful tour. She is so sweet!

July 2024

Google

Jeanette Voelker

Brianna gave me and my family an awesome tour of the faucity. Thank you Brianna!

July 2024

Google

Michael Heikkila

Facility is clean and beautiful. Staff is knowledgeable, communicates well, provides excellent care, and truly care for their patients like family. This place makes the short list of facilities I'd use for my mom if the need arose.

July 2024

Google

Joseph Hodson

I have had an exceptional experience at Symphony here in Linden. The staff here is incredibly caring, attentive, and professional. Every time I visit, I am greeted with warmth and kindness, making it feel like a second home. The facility is always clean, well-maintained, and has a comforting atmosphere. The nurses and caregivers are highly skilled and go above and beyond to ensure that every resident receives the best possible care. They are always available to answer questions and address any concerns promptly and efficiently. The activities and programs offered are engaging and diverse, catering to the interests and needs of all residents. It's heartwarming to see how much effort is put into making sure everyone is happy and active. I am particularly impressed by the level of personalized care provided. The staff takes the time to get to know each resident and tailors their approach to meet individual needs. This personalized touch makes a significant difference in the quality of care and overall experience. Overall, Symphony Linden is a fantastic skilled nursing facility that I highly recommend. It's evident that the staff truly cares about the well-being of their residents, and it shows in every aspect of their work. Thank you for creating such a wonderful and supportive environment!

July 2024

Google

Julia Beyerer

July 2024

Google

Sylvia Beyerer

June 2024

Google

Natalie H

Great community. From the care to the food to the activities. Everything here is top notch! You can tell the staff here genuinely care and put their all into their work and making a good experience for the residents.

June 2024

Google

Debbie Berger

It is a beautiful facility! Brianna helped me pick out a perfect room for my Mom. My mom has really flourished with all of the fun activities they do there. Highly recommend!

June 2024

Google

Carolyn Carr

June 2024

Google

Jessica Munsell

June 2024

Google

Lindsey Mott

I found the facility and the people who work there to be lovely. I had the opportunity to tour this facility at a networking event created by Bre who does all their marketing. One of the staff members took me around and showed me the gardens and the interior hallways are designed to look like you are in a quaint downtown like you see up north but with an artists influence. There is this adorable telephone booth with a Superman costume that did not miss my notice and as you walk you see these shops and these beautiful trees . The staff member mentioned that they switch out the leaves on the trees for each season. Each part of the decor had a lot of thoughtful details so a person who is there for rehab has something to explore . The cinema has all the classics featured on the wall as posters and there is also is a piano . I loved this space because it was just the right size and was super cute and comfortable. The gardens in the courtyard were beautiful. Being able to sit there with the statues and the water fountain was so tranquil and peaceful. I was able to sample the food and I thought it was really good and they also have a pub in case one of the clients want to socialize. There is also a salon and separate rooms for physical therapy. I really appreciated being able to see all the amazing amenities that there is available and the friendliness of the staff . The lady that walked me around at the networking events had been there for over 20 years and told me how much she loves her job and her company. The thing that I appreciated most is that everything was created so it felt intimate and not overwhelming due to its size even though it is a rather large place. I like small venues and find large spaces to be overwhelming so if you have a family member like me this would be a good place for them to go to heal.

May 2024

Google

Earth Advice

The new administration has changed the dynamics of the building. Friendly faces and hello's in the hallway. Many more activities for the residents and celebration of their employees.

May 2024

Google

cody young

Very impressed with the therapy team. My grandmother received excellent care, was treated with so much compassion

May 2024

Google

Terry Hoover

My mom love the staff here and is very happy with her room. They could work a little on the food . But over all she is very happy

May 2024

Google

DrFishy

The therapy team along with the whole building was a wonderful experience my grandmother was treated great speaks very highly of this facility it was always a pleasure to talk with the director of rehab Carrie she always kept us very informed

May 2024

jack pully

when you ask a question they say i will be rt back and they never come back

April 2024

Google

Donna Petrylak

Brianna gave me a tour for my parents. She was very knowledgeable, friendly and informative. Symphony is such a beautiful facility for people needing assisted living care. It is a positive and inviting atmosphere. I liked how clean the facility was and the people looked well cared for. Thanks Brianna for helping my parents find a lovely place for their new home.

April 2024

Google

jeanne ladd

I recently had 2back surgery's, the first went well at hosp I left able to walk with walker.as I had before surgery. The 2nd I had to relearn walking. I left hospital and transfered to outside facility for more rehab. Well I discovered a pearl of a facility as we didn't know anything about the place. It had everything we wanted. Excellent therapy physical and occupation .Was given excellent one on one by physical therapist. The nursing assistants were high caliper. As my last job was to certify nursing assistants for State of Michigan. excellent consistent physical and privacy care. To top it off good normal food ,with alternative choices,plus a private room bigger than my bedroom at home. Given weekly care plan updates for patients and families.also other are facility doctor,physician assistant,a pulmonary physician assistant, pain management,nutritionist . Now you know why it is a pearl. I will be going home in week or so.It was worth taking a chance. Forgot had a pub open 4day a week with free lemonade/popcorn, and snacks for sale at minimum price. Also activities every day. Recently had a mothers day tea w/bingo,snacks,oh,also a movie theater.i probably forgot some. I feel safe and secure.you won't be sorry. I have some special folks ,Ben, John,Kerri Corey(wound /infection control),Shay,Kennedy,Steve(Scott),(PT)Christy (OT) .Shyvon.OT. If u r name I forgot u r all very caring.Have not run into one that isn't caring and professional. I have a whole team that will get me home

April 2024

Google

Shelly Petoskey

So happy to start my journey here at Symphony of Linden! I have truly appreciated the warm welcome from the residents and staff. I look forward to serving this community.

March 2024

Google

Shawn Cormier

March 2024

Google

Cole Launius

I just visited Symphony Care with Brianna! She was very friendly and knowledgable of everything that Symphony has to offer. Symphony was clean and felt very welcoming everywhere we went. Thanks again to Brianna for the invitation.

March 2024

Google

Aubrey Porter

Mother treated very well at this place.

March 2024

Google

Johnathan Dugan

Brianna was great. She gave me a tour of the facilities and was very informative. Schedule your tour today!

February 2024

Google

Gjon Shkreli

Absolutely love them!! I love atmosphere and staff is amazing!!!

February 2024

Google

Ryan Richardson

I just toured Symphony Care with Brianna Voelker! She was very friendly and knowledgable of everything that Symphony has to offer. As a local realtor, being able to visit the facilities allowed me to see it first hand in case any potential clients are looking to relocate to an assisted living center. Symphony was clean, thoughtful with their designs and aesthetics, and felt very welcoming everywhere we went. Thanks again to Brianna for taking the time with me this morning!

February 2024

Google

Megan Ahejew

I meet Brianna for a tour of the facility. She was very knowledgeable and helpful and you can tell that she really cares about the place and its residence. The facility is wonderful as well. So comfortable and homey!

January 2024

Google

CL Miller

Fabulous and friendly staff- facilities are clean and Physical Therapy area expansive and modern. Most importantly- people seem to care and are experienced in what they do. Highly recommended!

January 2024

Google

James Hurst

Stephanie and Symphony do a lot for the Linden community. Delivering cookies to the senior citizens for Valentine's Day is a nice gesture that will really make their day.

January 2024

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diane stortors

January 2024

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Lynette Hitchcock

The staff was friendly. The nurse aides greeted both the patients and visitors, which was so nice.

January 2024

Google

Christine Porritt

December 2023

Google

Judy Taylor

November 2023

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charles ward

Very nice facility rehabilitation center is great staff is very helpful

November 2023

Google

Richard Hall

My wife spent 9 weeks at symphony for rehab and we were both very pleased with the care she received during her stay. The CNA'S, wound care nurse and RN nurses were extremely professional with the level of attentiveness for my wife's needs.The PA was well on top of things and always took the time to resolve any issues as well as answer questions that we would have. Also, the respiratory therapist is very knowledgeable and prompt with any decisions/adjustments that needed to be addressed. We are glad we chose this facility especially for the rehab aspect. The entire staff of PT and OT therapists were nothing short of phenomenal with the treatment for my wife.The management at Symphony should be proud of the staff that they have working for them.

November 2023

Google

earned it w/Magic Mike D

Very Friendly and Helpful

October 2023

Google

Joan C. Olsen

October 2023

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Rens f

Very beautiful inside and outside. And the staff was very helpful and friendly.

October 2023

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Amber Gulick

October 2023

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Cindy Peel

My daughter is getting the best treatment and rehab!!

October 2023

Google

Janice Baillie

I was very impressed with Symphony. My dad arrived for his first respite care visit and was treated with patience, dignity and warmth. The staff were all friendly, attentive and sympathetic to his confusion/agitation. The food was good and service was quick with any request he made.

September 2023

Shelly F

As of right now, I'm rating this facility a 3 based on proceed/procedures for admission, communication and follow up. The facility itself is fairly well maintained and the staff is friendly. My father was admitted on September 2nd and it is September 8th and I have still not been in contact with the Social Worker nor has there been any type of well care meeting with the family coordinated. While the staff is friendly, the lack of communication and follow up from all departments is extremely frustrating. There is no formal admission process which seems crazy to me. The facility has no knowledge of my father's history, current medical condition or back story. I would think all of that would be important to understand while a care plan is being created. As well, this facility should know who the family primary and secondary contacts are. I completely understand the challenges in this industry but we MUST do better and we CAN do better. Communication is key! Follow up is key! If an employee says, "I'll get back with you as I'm not sure how to handle your question or am not sure of a status", get back with the person. No one is happy that our loved ones are at this facility or any other facility for care but we would be much happier if the staff communicated.

September 2023

Google

Liz Young

All of the staff are wonderful!

September 2023

Google

Kindra Wright

My Dad was at Symphony for about a year and he just loved it there!!! All the employees spoiled him everyday!!!

September 2023

Google

Kellie Carpenter

We received an amazing tour of Symphony Linden for our elderly father. The facility was state of the art, grounds very well maintained, the staff were so friendly, and the director generously took time to thoroughly answer all of questions.

July 2023

Google

Kris Marsden

The kids had a blast playing in the sprinkler system.

July 2023

Google

Jeff Cislo

I spent 3 weeks @ Symphony rehabbing from open heart surgery and could not be more pleased with the care that I received from top to bottom....Paula, Kristi, Andrew, Shyvon, and Carrie in the physical and occupational therapy dept. are amazing, kind, and caring....They have me back on my feet and independent again!!!! RN's Pennie and Mary Ann took amazing care of me as did the aides....Turned an unpleasant situation into a positive experience!!!!

July 2023

Google

Glen

Helpful friendly staff,comfortable nice surroundings.

June 2023

Google

Katie Senter

I want to start off by thanking all the staff who devote their time and passion to care for my mother day in and day out. I have the upmost respect and gratitude to all these employees. It's been a rough road through covid but I am seeing light again. This review is also only based off my own personal experience. I have been a POA and advocate for my mother since 2016. She has lived in 3 others facilities prior to here, we tried independent living with home care multiple times which ultimately lead us to understand our mother is unsafe without 24/7 care. I give Symphony of Linden a 5 star because they have earned it and deserve. Nothing in life is perfect but when it comes to a facility this big and with this many people, they do a dang good job with what they are given. It's really the employees that make this place what it is. I've gotten to know some of them very well over the years. Our mother has a beautiful private room,. It's ALWAYS clean. The food is decent, everything is prepared on site. The residents are very active. The activities are great. The property is in a great location to walk downtown linden with your loved one on a nice day or enjoy a walk around the building. They Do a great job decorating for all the holidays inside and out. They also have laundry on site. Her clothes are well taken care of and the staff does a nice job dressing the residents with what the family provides. Our mother always looks nice and that makes us feel good knowing she is changed morning and evening in nice outfits we provide. I have developed trust, I feel it goes both ways. I hope the staff knows I'm on their team and I'm there to help anyway I can when it comes to my loved one. I believe when it comes to placing your loved one in a home, it's important to be involved. If your expectation are not being met, sit down with the admin and director of nursing and come up with a plan. Give them the opportunity to fix what is bothering you. I've had many hard conversations. Things don't always happen overnight but I will say, voicing your feelings and opinions and watching the change happen is a feeling of peace. I will say, Being involved definitely makes a big difference. We are pleased to be apart of the family and look forward to many years here. Shout out to the CNAs Josh, Quinn, and Kari. Browyn, activities. Shannon. Kari, ot/pt manager and Becky. These employees have helped make our mothers stay the best it can be, they go out of their way to answer my questions and help resolve any concerns I have.

June 2023

Google

scarlett coffey

I was a patient here for a month or more and my experience was very well .I 'd recommend this place too anyone

June 2023

Google

Charlynn Midock

The Staff was very friendly & helpful.

June 2023

Google

Ben Henry

June 2023

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janice duff

Your place is clean and very stylish.

April 2023

Google

Melissa Reich

March 2023

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Scott Hoskins

After a rough first weekend of 7 week stay , I'll say they rebounded very well. The nursing staff was spot on , Pennie and Kori were awesome, along with Reggie and the night staff . The Aides were really good Amari, Kye, and Ben did a wonderful job taking care of my needs . The lack of communication amongst the staff is a huge problem, they definitely need a social worker to make communication between staff and patients a lot easier. House keeping is a problem, not enough people to cover all the rooms .

February 2023

Google

Alison Zaleski

January 2023

Google

Marie Hackett

January 2023

Google

Greg Fitzpatrick

Very clean facility, patients seem to be very well taken care of.The lady at the main door of the office was very friendly and helpful. Nurses wllling to discuss residents health condition and etc as long as you are listed as being on the residents HIPA form.

December 2022

Katie

My experience as a family member of a Symphony Linden resident has been frustrating and demoralizing. In two years, I've interacted with many kind, caring, and professional aides, nurses, and physical therapists. However, the rotating cast of Administrators, Directors of Nursing and corporate contacts have repeatedly shown that they have little regard or respect for their patients and the family members. Some lowlights: - SL filed for conservatorship without notifying our family. The legal filing was full of demonstrable errors and lies. We notified SL and their lawyers, corrected the falsehoods, and asked for an amicable resolution. The matter dragged on for months, with minimal communication, explanation, or remorse from SL. - Record keeping is abysmal and not up-to-date. Our family has repeatedly resent communications (emails, meeting notes) regarding patient history and health plans. New staff members have been unaware of our family member's needs. - Missed and inaccurate medications, lax Covid precautions, and untrained staff using mobility equipment are serious matters to us. Our written concerns regarding these instances are usually ignored, though on rare occasions, we get a phone call to discuss their response - which cannot be documented. Perhaps this is due to staff turnover, poor record-keeping, or deliberately keeping these infractions under wraps (no written acknowledgement of patient endangerment?). We've requested that all interactions are documented in writing to no avail. These are just a few of the issues that my family has gone through while trying to be supportive of our loved one's care. "Callous," "incompetent," and "negligent" are words that we would use to describe the majority of our interactions with the Linden administration and Symphony corporate office. I hope my review gives a warning to those considering entering a relationship with this company. I highly recommend looking elsewhere for quality care for your loved ones, and partnership, compassion, and respect for your family.

November 2022

Google

susan Donnell masak

In a recent visit working with a dear friend I experienced wonderful, caring staff. They worked on positive solutions

November 2022

Google

The Schoolboy

I gave this place two stars only because there are SOME staff there who care. Unfortunately it's not the management. My mother was transferred there from McLaren after full hip replacement surgery for rehab, and the nightmare began. She called me at 2'clock that morning crying. 17 hours with no pain medication. Not even a ice pack for her hip. The snotty aide told my 72 year old mother that "they don't have those here". I was livid. This happened just a few days after her surgery. The pain was unbearable. Please I beg you if you are considering this facility please don't. Especially if you care about your loved one. Evil lives there and it's in the management. Al their general manager has been tap dancing ever since this nightmare started. This company HAS NOT seen the last of me. It's inspired me to be a patient advocate.

October 2022

Google

Marti Heath

My aunt has been a resident here for almost 6 years. Every time I visit I find the staff friendly and the place very clean. The decor is lovely and fun.

October 2022

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Justin hull

September 2022

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Robbin Burrow

September 2022

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Tony Warren

Informative walk through. Got all our questions answered.

September 2022

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Rodney Briggs

The new administration is friendly, hands on and helpful. The same is true for many aids and nurses.

August 2022

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Lois Yerrick

Great visit. Staff friendly, caring and helpful.

August 2022

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Jim Forshee

July 2022

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Diana Davis

My mother is 95 and broke her hip. After surgery Mom went to Symphony to get rehabilitation. We couldn't have been more pleased with the Physical and occupational therapy. The nursing staff was excellent and the aids were very gentle with my mother. A clean homey atmosphere added to her comfort level. We are so glad we picked Symphony.

July 2022

Google

Wendy gates

July 2022

Jill Hedger

Well here I go again. I am a personal caregiver for "guest" at symphony. I give her her bed bath, I lotion her down, I do her laundry because they cannot pretreatment and her clothes are extremely stained, I sweep and clean her room I go fetch whatever she needs. Now dont get me wrong, I don't mind doing these things....it's my job she private pays me to be there for her. Repeat, SHE pays me not Symphony or anyone else so for the administrator to think it is necessary to tattle that I am laying on her love seat or on my phone is neither yours or the person you are reporting to. If you were making sure your emoyees were doing their jobs instead of your employees hanging out talking laughing, fighting, arguing and threatening each other then you can tattle. I do my job for my client and your facility's as well. Like making sure she gets a serving of each meal she is paying for, making sure she actually takes her meds, changing her canula as needed and emptying her water trap so water doesn't go to her nose. I could go on but you get the pic. Yes, I may be on my phone, what you don't know is alot of times I have looked up things and we are discussing it. Yes I layed on her loves eat, I come to look out for her even if I don't feel well because some of your employees are incapable and you don't have the backbone to fire them. Instead of worrying about if I am on my phone or laying on her loveseat which she knows and she is my employer take care of your own employees. That's why this place is going downhill like it is..

June 2022

Google

Eric Zielny

April 2022

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Dmarie Sills

April 2022

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Lori Neeley

February 2022

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Grace Gramer

January 2022

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Gigi Zaleski

The assisted-living is charming. Looks fresh and new. The management team was patient and attentive.

December 2021

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david winter

December 2021

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GREG B

November 2021

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Nancy Jenkins

October 2021

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Laura Smith

Everyone was very nice and accommodating with us.

October 2021

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john henry

The people here where very friendly and on my 1 st visit seam to have my father's best interest at heart thank you for that

September 2021

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DAN DUPUIS

September 2021

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Cheryl Harshman

September 2021

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Jill Howard

September 2021

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john marzec

July 2021

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Andy Alger

So thankful for the loving hearts taking care of my mom.

July 2021

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Denise Zlonkevicz

Everything went smoothly, from check in to check out. We had a very pleasant experience!

June 2021

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Mark Mason

June 2021

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ML Nagy

June 2021

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Renee Kotzian

June 2021

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Kimberly Redner

April 2021

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A Messner

Best place in MI

April 2021

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Richard Horning

March 2021

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William Burton

Staff is unresponsive, they don't answer the phone at the number which is the ONLY way to contact guests and staff. Patients wait hours to get help. Staff members are apparently unaware how much insurance is paying to keep someone there because the level of service is abysmal compared to the price the insurance is paying. Its a travesty. The food is terrible and is purchased from the lowest bidder to maximize profit. Some of the staff need to go back to Burger King since it doesn't involve health care. They need to be vetted.