Quality Care of Howell

August 2026

Google

Jennifer Prather

From the owners to the caregivers to the kitchen staff, everyone at Quality Care knew my Dad. More importantly, they cared about my Dad. He told us often he liked living there. If we had to go back in time, we would without a doubt choose Quality Care again.

April 2026

Google

Sammy Batshon

The place was spotless and free of the geriatric smell one tends to find at senior care facilities. The staff was attentive and caring from top to bottom.

March 2026

Google

June Curd

We have a dear friend that needed assistance. We chose Quality Care. It is a beautiful place; light and airy, and smells wonderful! The owner is hands-on and the staff is amazing. They take really good care of our friend, he likes being here. The staff treats him respectfully and sometimes with humor when the need arises; especially when the dementia kicks in. They also keep you attuned to behaviors that need attention. We are very pleased with Quality Care of Howell.

March 2026

Google

Darron Stewart

My Mom was a resident at Quality Care for 1 1/2 yrs and I could not ask for a better place. The facility is immaculately clean,staff is friendly and helpful with anything they need. If you have a family member that requires this type of care I would highly recommend Quality Care of Howell.

March 2026

Google

craig koss

I researched available assisted living facilities in Livingston and Washtenaw Counties for my Mom and Dad. Quality Care of Howell was at the top of this list. And my experience over the last several months has been nothing short of excellence. The staff is caring and responsive. The turnover of the staff is very low. I feel they take care of my parents like family. The leadership team is actively involved. The facility is well designed and very clean. There is no better place for my parents.

February 2026

Google

Marilyn Henry

I couldn’t of asked for better care for my husband.Staff went above ad beyond caring for him. I always went home knowing he was well taken care of and the staff was like family members. We as a family highly recommend Quality Care of Howell.

January 2026

Google

Karen Vines

Nihdal and his staff went beyond the care of my Dad. The facility is extremely clean and the price is all inclusive so no additional charge for example laundry, shower ect. It’s all included. I can’t say enough words about the staff. They made you feel like family. We as a family had no worries. We knew he was being well taken care of. Nihdal made you feel welcomed and answer all of our questions. The best place to put a loved one that if you want to make sure they are getting the care they need. We as a family are so blessed we found Quality Care.

January 2026

Google

Deanna Colby

Quality Care is above the rest. They are caring, compassionate and truly care about residents and staff. I go there several times a week and it is always clean. The staff are engaging and treat residents like their own family. Great job to Nidhal.

December 2025

Google

Amy Rauser

We were very impressed with the level of care here. It’s a beautiful place with a real family feel. All the staff is very caring, organized, and knowledgeable. Highly equipped to deal with dementia residents in a very respectful way. Really good food! You will never smell urine here. Ever. They are on top of it! Highly recommend.

November 2025

Google

Kelsey Short

Family oriented, family like community, amazing facility that is clean and well kept and easily accessible from the highway.

September 2025

Google

Kaelyn Howard

Thank you Nidahl and staff for all you did for our family.

September 2025

Google

Ben Winegar

I love that Quality Care is family owned. The care that my Mom received while there was phenomenal. The staff is very caring and attentive and communicated very well with us. They have certainly set the bar high. I highly recommend them!

September 2025

Google

Brad Sova

Nidhal and his team at Quality Care of Howell have provided exceptional care for my elderly parents over the past year. The staff are wonderful to work with and genuinely connect with and care about the residents. I highly recommend them for anyone seeking compassionate, reliable care for a loved one.

August 2025

Google

Greg Adkins

Quality Care is a very clean, bright and well ran community. You can see that the staff from the top down genuinely love being there and make an extra effort towards hospitality. The high ceilings are an added bonus. As an industry professional I'd highly recommend Quality Care for your loved one.

August 2025

Google

Pam Dorer

Our family is very thankful to have found a welcoming and caring home for our mom. Knowing she is at Quality Care brings us comfort during a very difficult time. We highly recommend Quality Care.

July 2025

Google

cheryl showerman

We moved my mother- in-law to Quality Care a year ago, and it was the best decision we could have made. Staff was caring and willing to provide any information to the family whatever time we called. She recently passed away and through the whole Hospice experience everyone was absolutely amazing to her and to us. I am so thankful she spent her last days there. Thank you!!

July 2025

Google

Brenda McWhorter

My dad lived at Quality care for a year and a half. The staff and owners treated everyone like family. We felt our dad had very good care there & would recommend quality care to anyone looking for a nice place for your loved one.

June 2025

Google

Oliver McMillen

The cleanest facilities! This organization strives on taking care of each other like everyone is family. Highly recommended.

May 2025

Google

Jennifer Douglas

Quality Care is truly a caring and compassionate home. My mom lived at Quality Care for just over a year while living with dementia, and I can’t say enough about the love and support she, and our entire family, received. Being family owned, the home had a genuine, welcoming feel that made it easy to trust them with my mom’s care. The staff treated her like family, taking her for walks outside on their own breaks, encouraging her to join in activities like chair aerobics, art, games, trivia, and always showing kindness and compassion, even during difficult moments like when she pulled the fire alarm or tried to wander off (she was an outdoor person at heart!). They encouraged family involvement, welcoming me to visit at any hour, even overnight when she was adjusting. I was there nearly every day, and a year after her passing, I still miss seeing the staff who became like extended family. Any concerns I brought forward were always met with professionalism and resolved gracefully. They also welcomed families to stay for meals or play a game of bingo together, helping us make the most of our time with our loved ones. I’ve recommended Quality Care to many others and will continue to do so. It’s a rare place where compassion and quality truly go hand in hand.

April 2025

Google

Julie Albaugh

Quality Care of Howell is wonderful! From the owners to the caregivers, everyone makes you feel like family on day one. My dad LIVED there for 1 1/2 years and loved it. He enjoyed being outside and watching the planes or just reading in the gazebo. He also loved the activities that were offered like bowling, volleyball, and tennis. I’m so grateful that we found Quality Care, they treated him with so much love and kindness in his last daysagain, he was family.

September 2024

Google

Rooted Rotor

My dad has been with QCOH after a recommendation from a friend. We had an urgent need to get my dad somewhere quickly. We lucked out finding QCOH. Nidahl, the manager of the facility, is outstanding. When i text him about my dad - I get a VERY prompt response. I feel like my dad is very well taken care of at QCOH. And the majority of the staff has a genuine concern for my dad’s well being. As for the facility itself - outstanding. It’s a very bright, positive atmosphere. Lots of windows. NEVER smells as some assisted living places can be. I actually like visiting. Overall - Im more than pleased with our experience thus far. Areas for improvement? Not many that i can tell so far. My dad isn't over the moon about the food - but he's cooked for himself for decades - so that was kind of expected. Id like for even more activities - but QCOH is working hard to increase that area. They had a great car show just the other day which I heard was great. They have musical acts a few times a month. I can sleep at night knowing my dad is in good hands at QCOH.

September 2024

Google

Christine Herbert Goff

Our brother Tom was a resident at Quality Care for the past year, until his recent passing. The owner, Nidhal, the administration, health care aides, and support staff were genuinely caring and supportive of both Tom and our family. They were always responsive and communicative with us about any concerns or issues we had. They provided many activities and services for the residents and the families, and the facilities and property were top notch. We looked at other facilities in the area, we found Quality Care to be the best in the area! We are happy Tom spent his final year there. You can't go wrong.

July 2024

Google

Richard Phillips

My mom spent almost two years at Quality Care of Howell and I would recommend this facility for the care of your loved one. The gentleman who runs the place was always there for me if I had concerns about how my mother was being treated. No place is perfect but I trusted them with her care and they did not disappoint.

June 2024

Google

DanielB

Overpriced . . . but they put up with my brother lol

April 2024

Google

Jennifer Wykes

My Dad lived at Quality Care of Howell for 3 years before his passing. I never thought that the transition from his own home to assisted living could go so smoothly, I credit that to Quality Cares staff for showing him so much love, caring and kindness. It feels like a big family in the facility, and that was a feeling I was so thankful to find. My dad loved being a part of all of the activities there, sometimes because he loved the activity and other times just because he loved hanging out with the other residents and staff members. As his health started to decline in the last few months, we were going very frequently to check on my dad and just love on him, during this time I became much closer to the staff, the love that they extended to our family meant the world to me. But most importantly, my Dad was kept as comfortable and content as possible until the very end and that was such a blessing to us. They went above and beyond and I will always be grateful for that.

April 2024

Google

Maureen Borener-Walker

To all the Quality Care of Howell staff on behalf of my mother, Rita B., my husband, Don and I would like to thank you for the exceptional care mom received during the 3 plus years she was there at QCOH. Everyone treated her like family and she called the staff her friend. Don and I will never forget you and will be grateful for the care she received. We will miss each and everyone of you and wish each of you the best. Thank you Maureen

April 2024

Google

Brenda Kleinschmidt

My mom spent just over 2 years at QCOH. I’m so thankful for the kind, carry, lovable staff! The facility had a full calendar every month filled with activities for the residents; crafts, bowling, Kereoke just to name a few. The staff made sure my mom was active, ate or fed her. I’m thankful for all the volunteers that come in to interact with the resident,

March 2024

Google

Ralph Butler

Quality Care of Howell provided excellent care for my wife in her last year of life. She was in the advanced stages of Alzheimer's and was a challenging patient to care for. The staff at Quality Care were attentive, patient, and kept her safe and calm. The facility itself was amazingly clean, and well maintained. I would recommend Quality Care to others.

February 2024

Google

Sherry Spehar

A very good and caring home to place your loved ones.My husband lived there for more than a year and we were very satisfied.

January 2024

Google

Dave Borg

I can not say enough about Quality Care of Howell. After visiting other facilities it was a very easy decision to bring my mom here to live and be cared for. Nidhal and the staff provided exceptional care for my mother with sever dimensia. Though she did not understand what was truely going on, she never felt scared or alone. Nihal and staff were in constant communication, if there were any concerns do to health issues. When Mom was passing, Jan was with us the whole time. She was amazing, in trying to make mom as comfortable as possible and being there for my wife and I. It is never easy to lose a loved one, but Jan made it easier! To anyone looking for a place for their loved ones, that is safe, clean, affordable and most important caring, I highly recommend Quality Care of Howell. Thank you Nidhal and Jan for everything! You are amazing people!

December 2023

Google

Kim Smith

My in-laws were both cared for with dignity and kindness.

December 2023

Google

Lillian Ruiz Millet

November 2023

Google

Brian Brennan

We looked at 4 facilities before moving dad in as a resident at Quality Care of Howell. He stayed there from April 2022 until he passed away in November 2023. Initially it was an adjustment for him, but Nidhal and staff were very patient, kind and compassionate in their care. Dad was made to feel welcome and was always invited to participate in group activities for the residents (crafts, music performances, movies in the theater, etc). I think his favorite activities were the Car Show and 4th of July fireworks over the summer. He also liked it when I walked him in his wheelchair along the path behind the complex. The QCOH facility is very clean and had everything dad needed. Most of all, there was the welcoming atmosphere. When we went to see dad, we got to know the staff and some of the residents. We were definitely made to feel part of the QCOH family and shared hugs/tears with a few of the staff when dad passed. We are very satisfied with our choice of an assisted living home for dad. Looking for a care home was a learning experience and we feel so blessed to have found Nidhal and his exceptional team at Quality Care of Howell. We are forever grateful for the kindness and care they showed our dad.

September 2023

Google

MIKE English

A few months ago my mother needed a safe and friendly place to recover for a short time. Quality Care of Howell took that roll right away. They had top notch care for my mother. I can say from personal experience over the years working in the health care field who wants the best care possible for the residents. I saw this right away with Quality Care of Howell. I was really impressed by the way they handled the care with not just the residents, but with the staff as well. They really do go above and beyond to make everyone feel right at home. When ever something comes up, the owners are right on top of what ever it is. My family cannot say thank you enough to Quality Care for putting my mind at rest. I really do wish we had this level of care at every senior living facility in the US. When it comes to family, it has to be the best in my book. Quality Care of Howell Should be your first pick to take a look for family members. If my parent needs a place to stay Quality Care is my first pick. Over time I was able to form some friendships at Quality Care and really do miss all the smiling faces. Thankyou again from the English Family.

June 2023

Google

John Campbell

My mom was at Quality Care in Howell Michigan for over 4 years, including years in which Covid 19 was bad. The owners/management did an exceptional job in keeping the families of loved ones informed on activities and functions at the facility. If there were medical concerns with my mom we were notified immediately. The staff was very helpful to my mom and our family during her residency. During the the later months of her life the staff and owners helped make her comfortable. Quality Care did an exceptional job of coordinating her last days with hospice. My mom was very happy with living at Quality Care over the 4 years and was particularly fond of the activities including crafts and weekly singers and entertainment. Based on my mom’s care at Quality Care I strongly recommend the facility for family members needing Assisted Living.

May 2023

Google

Micky Glassel

Our family highly recommend Quality Care of Howell for your loved one. My mother-in-law was very well cared for by the loving staff, could not have asked for more. Everyone who works there no matter what their position takes an active role in aiding and assisting the residence, providing a respectful quality of life at a time when it's most needed. The facility is very clean, well maintained, food is amazing a along with many options for activities and interaction. As a family owned and operated business, communication was extremely easy and greatly appreciated. Thank you, Quality Care and Staff for all you do! Micky Glassel

April 2023

Google

Laura Vaughn

Our Aunt was a resident of Quality Care of Howell. She received wonderful and compassionate care. She loved living there and the staff.

April 2023

Google

Bruce Baker

We looked at several places for my dad in his elder years. This place is exceptional. Very new, very nice, very clean, very friendly extremely nice facility. The residents were nice. The staff was extremely nice. And the manager was exceptional. I would recommend this facility to anybody that is looking for a care facility. My dad loved the food, the service, the staff, and the fact that he had a necklace call button to call for help 24/7 was awesome.

February 2023

Google

April Briggs

The entire team at Quality Care is exceptional and we recommend their facility and services at the highest regard. Our family, LeRoy & Madeline Briggs, were welcomed warmly and the team went above and beyond to accommodate them. We are incredibly appreciative of how well taken care of they both were during their time at Quality Care, and in fact, how well everyone is taken care of- from all the residents to visitors, the care and concern for their comfort and quality of life is top notch. Nidhal is a wonderful, caring, and personable leader who takes the time with all his residents and their families. We felt like we were his priority, and that's how he treats everyone. Jan was also a bright light in our experience, she was kind and caring, and helped our family adjust and feel comforted. The facility is beautifully kept and it feels like a family and home. Quality care made our tough experience easier to navigate and manage, and we can never thank Nidhal and his team enough for being there for us through everything. -the Briggs Family

January 2023

Google

doug bigos

My mom was a resident at Quality Care of Howell from September 2017 until she passed away in December of 2022. When she moved in it was planned to be short term, but unfortunately it turned into a long term situation because of her condition. With all of her changes through the years the home was able to make adjustments for all of her different health needs. I have experienced many nursing home/assisted living facilities as both of my parents lived in various homes due to medical reasons over the years. I can say Quality Care of Howell has been one of the better ones for many reasons; cleanliness, security of the residents, decent food, and very friendly people. They often have activities for the residents, musicians, crafts, holiday parties, etc... Other reasons are too countless to list. Nidhal, the owner, is honest and very easy to talk to about all of your loved one's needs. He spends many hours at the facility taking care of his employees and the residents. Nidhal, and his employees were very kind and comforting during my mom's passing. I would recommend Quality Care of Howell to anyone and everyone. From my experience, I can say that your family member will be treated with kindness and respect.

January 2023

Google

Kim Cobleigh

My mom stayed at Quality Care the final year of her life. She was comfortable there. Everyone there was very kind to her - checking on her - giving her hugs. I really appreciated how the level of care she was provided changed as her needs changed. The communications from the owner and staff was excellent. If I had a question they were always quick to respond. If they were concerned about something, they'd call. If they thought there was something that could be done to make her more comfortable, they'd call. They cared. And that is the most important thing of all.

December 2022

Teri L Ernst

My mother Marion was a resident of Quality Care of Howell for 3 years before her recent passing late October 2022. I am so very grateful to the staff who made Quality Care of Howell a real home for my mother. All the love and the genuine care that the staff showed my mother made living at Quality Care of Howell a real gift. I felt this positive warmth the first time I walked through the front door and was greeted by Nidhal the Executive Director. My mother had started to experience an increase in falling and was requiring more support with “activities of daily living.” I was devasted for her at the loss of her independence. But my very first visit to Quality Care was met with an instant welcoming energy from Nidhal. He gave us a tour and showed us apartment 19 which my mother immediately loved. It had room for all of her favorite and familiar things. We knew she could make Quality Care her new home. Quality Care of Howell’s greatest strength is its staff. From the executive director to the staff at every level my mother was overwhelmed by their genuine interest in her and support in creating a positive aging experience for her. She always received warm and loving care from staff who embraced her like family. My mother appreciated the times when staff sat down with her in her apartment to chat, when they came in to invite her to an activity, and when they would bring her a bowl of “porridge” no matter how late she slept in. Their kindness, attention to detail, follow-through, and communication with me was really outstanding. They never missed an action item or follow-up. Nidhal has truly created a warm interactive culture. I miss my mom and I miss Quality Care of Howell. The sense of loss goes beyond mom to the loss of a whole community of people and staff at Quality Care that would greet me, tell me how much they loved my mom, and who supported me in decision making on my mother’s behalf. In her last years my mother lived the best possible life because of Quality Care of Howell. I am so grateful. Warmly, Teri Boling Ernst

December 2022

Google

Gary Ernst

My mother Marion was a resident of Quality Care of Howell for 3 years before her recent passing late October 2022. I am so very grateful to the staff who made Quality Care of Howell a real home for my mother. All the love and the genuine care that the staff showed my mother made living at Quality Care of Howell a real gift. I felt this positive warmth the first time I walked through the front door and was greeted by Nidhal the Executive Director. My mother had started to experience an increase in falling and was requiring more support with activities of daily living. I was devasted for her at the loss of her independence. But my very first visit to Quality Care was met with an instant welcoming energy from Nidhal. He gave us a tour and showed us apartment 19 which my mother immediately loved. It had room for all of her favorite and familiar things. We knew she could make Quality Care her new home. Quality Care of Howell’s greatest strength is its staff. From the executive director to the staff at every level my mother was overwhelmed by their genuine interest in her and support in creating a positive aging experience for her. She always received warm and loving care from staff who embraced her like family. My mother appreciated the times when staff sat down with her in her apartment to chat, when they came in to invite her to an activity, and when they would bring her a bowl of porridge no matter how late she slept in. Their kindness, attention to detail, follow-through, and communication with me was really outstanding. They never missed an action item or follow-up. Nidhal has truly created a warm interactive culture. I miss my mom and I miss Quality Care of Howell. The sense of loss goes beyond mom to the loss of a whole community of people and staff at Quality Care that would greet me, tell me how much they loved my mom, and who supported me in decision making on my mother’s behalf. In her last years my mother lived the best possible life because of Quality Care of Howell. I am so grateful. Warmly, Teri Boling Ernst

December 2022

Google

Glenda Brown

Due to circumstances beyond our control, my 90 year old Dad could no longer live at home, where my sister had cared for him since April 2022. Seeing this day coming, in early October I prayerfully began my research of assisted care facilities in Livingston County, Michigan. After visiting 5 different facilities, I made an appointment to tour Quality Care of Howell (QCH) with its owner, Nidhal Ghraib. My priorities: I told Nidhal about our Christian faith and its importance in our lives, and asked if that would be accommodated at QCH? I was blessed to find out that he too is a Christian, and that he provides a chapel in his facility for pastors to come in and provide church services for the residents who would like to be able to continue going to church and practicing their faith. A blessing beyond measure that I am grateful for! From there he gave me the tour of his beautiful and very clean facility, and as we walked, I got to watch him interact with the residents there. He was/is very attentive to their needs and comfort at all times, and it became very clear to me that no need or detail is beneath him. Nidhal genuinely has a servant’s heart, and lovingly treats all his residents like his own family, and I saw this same trait in the staff I met at Quality Care of Howell, without exception! They ALL genuinely love the people in their care! That discovery was a most pleasant and deeply appreciated surprise as I toured Quality Care of Howell. Looking for an assisted living facility for a parent was new territory for me, and I was learning as I went through the process. Nidhal was the only assisted living director who asked me if my Dad was a veteran, and when I told him that Dad had been in the Air Force, he told me that the VA would most likely have benefits that could help pay for Dad’s care there, that I should make an appointment with the VA to see how much Dad would qualify for, and that they would require forms to be filled out but not to worry, he would help me with mine, and quickly fill out the forms that would be required of him/his facility. If Nidhal had not told me that, I would have never known that Dad was eligible for military benefits. Right from the start, Nidhal was looking out for me and my Dad. In short order, it was easy for me to make the decision that Quality Care of Howell would become my sweet Dad’s new home, and I was at peace with that decision. As I prepared for Dad’s move-in date, Nidhal graciously accommodated us and our needs. During one visit, a long time business friend of ours came into the lobby, and upon us seeing each other, she asked what I was doing there. I explained, and then she told me that her FIL was a resident there, and that they absolutely LOVED everyone there and the care her FIL was receiving. She said, If you have any questions, just call me! We love it here!! That was another confirmation that I had made the right decision. Sadly, the morning we were to move Dad into his new room at QCH, after eating a big breakfast, Dad sat down in his big chair, and 10 minutes later, he died suddenly but peacefully, at 90 years old. There were no warning signs, so we were all in shock, needless to say. Nidhal was so gracious when I called him to let him know we would not be moving in that morning due to Dad passing away. He checked on us during the following days, he sent beautiful flowers for Dad’s funeral, and was accommodating as we loaded up Dad’s things out of his room. He grieved with us and for us, and was such a blessing during the heartbreaking days following Dad’s passing. All this said, I hope I have painted a picture that conveys that Quality Care of Howell IS much more than an assisted living facility, it is a HOME, where its residents are loved and cared for beautifully! I hope it conveys Nidhal's heart, and the heart of the staff there. It is my opinion, that Quality Care of Howell IS the BEST place for your loved ones to be cared for!! I gladly give them 5 stars! You absolutely need to visit them to check them out.

December 2022

Google

Patricia Davis

As a placement specialist, I have had the pleasure of assisting families to call Quality Care their new home. I was so impressed that the residents were enjoying an activity in the evening. They were all so happy. The home is clean, neat, organized, yet very homey. The caregivers were all focused on their residents assuring their needs were being met. I highly recommend them!

December 2022

Google

Elizabeth Gaines

Our family moved Mom to Quality Care this past August, and we couldn't be happier. All her meals are included, her medications are brought to her, housekeeping, entertainment. But mostly, I love the friendly staff. Everyone knows her and her special needs. I feel they motivate her to get out of her room and participate in the activities they have. She feels at home, and that is very important to me. Nidhal, the administrator, is very caring and supportive of the residents and their families. We are very satisfied with our choice of an assisted living home for Mom.

November 2022

Google

Lynne Morris

Quality Care of Howell is truly the best! The owner and the staff go above and beyond to make your loved one feel like family. Their facility is amazing. Do not hesitate to check out Quality Care of Howell for your loved one.

October 2022

Google

Alex Cart

Very nice facility and staff. We had some issues with insurance prior to coming to quality care but management was polite and accommodating.

September 2022

Google

Sue Lingenfelter

Very warm and welcoming place. They emphasized an "open 24-hours" kind of philosophy, very well maintained. Far and away the most outstanding feature was the vibrant and energetic staff that we met, including the owner itself Mr Nidhal a very good person, always smile, always soft spoken, really put us at ease with their directness and explaining their philosophy of senior care, including the importance of individual dignity, etc. Also, here we saw lots of different groups interacting in different spaces“around the piano, in the lobby doing a Christmas word game, and in the library. We are lucky that we found this place for our aunt Dorothy she is at best care for 4 years she there, and I should mentioned her nurse Jane is very attentive and pay attention for her. Applause for Jane.

June 2022

Google

dee toddy

I can not say enough about Nidhal and the staff at Quality Care of Howell. My mother's stay was not a very long one but the Care she recieved was truly phenomenal. The facility is spotless and the clients are well taken care of. They were always happy and clean. I would recommend this facility to any and all of my friends. I woukd also like to give a shout out to Marylynn of All American Hospice. She is a wonderful lady so caring and compassionate. Thank you for all you did for my family in my moms last days.

April 2022

Google

Shawn Elmy

My mom suffered 2 strokes and was unable to live on her own for awhile. After searching and touring other facilities in our area, Quality Care was recommended to us. Nidhal and his staff were a blessing to my sisters and I, and most importantly, to my mom. She was well-cared for and the communication from his staff to my sisters and I was top-notch. After 2 months she was able to move home, but I can honestly say I am sad that I won't be able to see Nidhal, the staff, and the other elder community members weekly anymore. I highly recommend others to look at Quality Care if you are needing care for your relative.

August 2021

Dawn Riddle

It is difficult to find the right words to express my gratitude, and appreciation for the level of care that is provided to each resident at Quality Care. My mother was extremely reluctant to enter assisted living. From day one Nidhal and all the care providers, created an environment of safety, kindness, support, and seemed to make it their role to know the needs of each and every resident and to provide individualize the care accordingly. We were so pleased and relieved that my mother made a surprisingly rapid adjustment and has been quite content. Many times I have had the opportunity to observe Nidhal go above and beyond what one would typically expect, in order to provide the individualize care and support that each resident requires. His goal is to help them feel secure, special and part of a larger Quality Care family. I have often felt as I visit my Mom and observe the day to day operation, that it has the feel of a large extended "family". The facility and accommodations are lovely and spacious. I have always observed an immaculate level of cleanliness. There are various amenities i.e. a nice meal program, house cleaning/laundry, library, salon, activities, holiday parties etc. A few months ago my mother fell and fractured her back. This resulted in her being in various hospital and rehabilitation settings for about 6 weeks. It was an extremely difficult time for her, and at age 93, her health seriously declined. Nidhal took personal time to visit her in the rehab facilities, understanding the seriousness of her condition. He wanted to be a familiar face, to encourage her recovery and to let her know that everyone was missing her and looking for her to return. It meant a lot to her. She eventually was able to return to Quality Care, but it still required several weeks of very slow recuperation. I will always feel grateful to Nidhal, Maria, and the folks at Quality Care, for their patience, kindness, and the encouragement they provided her, contributing to her recovery. We could not have found a more perfect fit for my Mom. If you are considering assisted living for a loved one, I would highly encourage that you visit and explore the options at Quality Care.

February 2020

Google

Maria Rubio

Quality Care of Howell is my home away from home. All staff and management put heart into their work and all residents are like family here. It is a very family like atmosphere. Wonderful food. Clean facility. Everyone here goes the extra mile. Wonderful place for your loved one(s) to call home. Highly recommend.

January 2020

Google

Ashley Rivera

My aunt and grandma were both there for 2 years and we well taken care of. This is a wonderful community, they really do care about the residents and are very on top of their needs. The staff was always kind and spent a lot of time talking to my grandma, she has a broken back and was very rarely out of her bed. The staff and management always took the time out of their day to make her feel so special and connect with her. The facility is very safe, clean and accommodating to residents. I never had to worry when my loved ones lived there. My grandma and aunt also enjoyed the many amenities like the beauty shop and the library. My aunt also did very well there. My grandma can do well in almost any setting, but my aunt is the wild card. She is a stroke survivor and is very particular about her food, her belongings, her tv shows, toileting and her cleaning. The management was very accommodating with her even when she was extremely distraught and emotional at times. They had a way through humor and distraction to get her out of a downward spiral. I will tell you this is not easy from experience and many times I had to walk out of the room trying to calm her down, but they always jumped in and were able to be her support system. I will say over the two years there were there, at times there have been times where the staff was turning over, but even then, the owners were all hands-on deck caring for the residents. I would also add that the comment made by Lonie is regarding my grandmother. She did break both hips while at Quality Care, HOWEVER this was due to her never asking for help going to the bathroom. She is full of pride, stubbornness and does not like to ask for help - even when she should. Unfortunately, it took her two hip fractures to finally let it sink in! We miss the Quality Care family and I think your loved ones would enjoy living there as much as my family did.

January 2020

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Ron Creager

This is a wonderful community with a staff that truly cares about the well being of it's residents. I have worked in the long-term care industry for many years and visited hundreds of homes. I can tell you, with certainty, that I would not hesitate to have a loved one live at Quality Care of Howell. Ownership is outstanding; they truly care about their residents and do everything in their power to provide a safe, caring, and home-like experience. Let me reiterate that these people are truly committed to their mission!

November 2019

Google

jsamm517

Wonderful home with caring staff

May 2019

Google

Bucky Simpson