Bridges by EPOCH at Westford

October 2024

Google

Katie Smith

There is simply no other place for me! Bridges By EPOCH at Westford is my place of work but it is not work! From the moment I came to Westford, I knew something here was different. It did not take me long to see that everyone here has a big heart and an even bigger purpose. The team is embraced and encouraged to share their ideas and are supported every step of the way. The staff here truly loves what they do, and it shows in the smiles you see throughout the building. Thank you to everyone from our corporate team, local team, and our sister communities for making my first year as LED at Westford better than I could have ever imagined. I now know the meaning behind the phrase "when you love what you do, you don't work a day in your life". #wearepeoplecaringforpeople #BridgesWestford

October 2024

Google

Bud North

We chose Bridges at Westford, and would make the same choice if we had to do it again, because it's 100% memory care, as all Bridges locations are, and therefore that's the one and only focus. The staff are all experienced, knowledgeable, AND kind, caring, and compassionate. Since all Bridges locations are 100% memory care, that's the one and only focus. The food is excellent and prepared by an on-site chef and staff. There are lots of activities throughout the day led by a very enthusiastic Life Enrichment Director and her staff that is supplemented by occasional outside trips and regular on-site musicians, therapy dogs, and much more. My wife is very mobile and we can walk around the neighborhoods inside and, weather dependent, we can walk and sit in the beautiful gardens/courtyards outside each of the neighborhoods. The Wellness staff deserves special mention because it consists of not only FT nurses but a readily available as needed PCP and Geriatric-Psychiatrist who see each resident regularly and are both in regular contact with the Bridges Westford Wellness Director.

August 2024

Google

Marilyn Cugini

My husband and I considered Bridges by EPOCH at Westford for my mother-in-law's care, and we were highly impressed by both the facility and caring staff. Cindy Schultz was our Westford contact. She gave us tours, got to know our situation, and enabled us to put down a deposit to give us priority consideration when a place became available. Throughout the past five years, she checked in on us regularly, offered many opportunities to learn about dementia and get support as caregivers. She provided excellent advice for handling our loved one's issues and care while living in assisted living. I was also highly impressed by Alicia Seaver, VP of Memory Care Operations, who led zoom sessions for caregivers. learned so much about how sophisticated the Bridges approach to memory care is. They truly care about helping their community members live their best lives. The facility is clean and beautiful. The staff are friendly, approachable, and knowledgeable. It's a great choice for memory care.

January 2024

Google

Jeanne-Marie Furnary

My mom has been at bridges for many years now -before Covid, during Covid, and now in these post-Covid years. And throughout all of the ups and downs of the outside world and her own journey through Alzheimer's, the Bridges community has supported both her and our family They have surrounded her with love, a community, daily activities and outings that have all helped to keep her active and safe. I don't worry about her when I am not there to check on her and spend time with her because I know the staff at Bridges - from the managers to the daily care team, the kitchen crew and the housekeeping staff know her, love her, and strive to make each day a day full of smiles and support.

May 2023

Google

Nancy Amato

I attended a Westford Business Association breakfast at Bridges this week. It was my first time at this lovely facility. The front porch is beautifully decorated and you immediatly feel at home. The staff including Cindy, Sarah and Corinne are so friendly and pleasant to be around. The gardens out back were just breathaking with plenty of natural sunlight, flowers and greenery. I would definitely recommend Bridges.

May 2023

Google

Jeanne G

If you are considering memory care for a loved one (or two) I sincerely recommend Bridges at Westford. My parents share a small suite in one of the three delightful "neighborhoods" at Bridges at Westford where they receive excellent care, healthy meals, and engage in a variety of thoughtful activities! In addition, Bridges provides a joyful outdoor space--a fenced and landscaped courtyard--for each neighborhood where we can sit or stroll when visiting Mom and Dad and they can enjoy the garden, sunshine, sky, and birds. I love the peace of mind knowing that they are safe and well-cared for 24/7. Executive director Erica Labb sets a high bar for communication and provides important updates when needed, informs families of staff promotions and other changes, and responds quickly to questions/concerns. I love that care aids take pride in making sure my parents are comfortably dressed and groomed and their suite is tidy. The wellness director Gretchen and her staff coordinate my parents' care with their pharmacy, nurse practitioner, podiatrist, and psychiatrist. This is an absolute blessing! It's so clear that the Bridges staff enjoy and respect each other and the fun they share spreads like sunshine to all the residents in their care. Thank you to all! My best, Jeanne

April 2023

Google

Andy Fredette

Re: Bridges of Westford. I met Sarah 2 years before the pandemic at a Caregivers Meeting in Littleton. From that time until the present I have been invited to many events sponsored / provided by Bridges. The staffs at Westford, including Sarah, Cindy, Erica, Tom and others have been a significant help to me as I was caring for my spouse through hospitalizations, rehab and nursing home care and eventually her passing. They are knowledgeable about what folks are experiencing and always so pleasant and eager to help wherever they can. I remember early on that we were invited to participate in Memory Cafes. My spouse really enjoyed going (it was like a date for us) and on the last occasion it happened to be our 53rd wedding anniversary. Sarah made sure the musician dedicated a song to us. I was so happy to see my wife smiling so gratefully. I have continued to be associated with Bridges of Westford, attending educational presentations as well as monthly get-togethers working on various projects and enjoying delicious lunches. In summary, at Westford the staff really cares about people and they do their best to make sure they are helping us through whatever we are feeling. They really deserve a 5 Star rating.

April 2023

Google

Amy Hall

I have worked for Bridges at Westford for a little over a year now, and I'm so grateful for landing at this wonderful community and with this super team. Everyone is so caring toward each other and the residents. Would recommend to a friend for employment every time! Love it here!

April 2023

Google

Daniel Emerson

I came to Bridges by Epoch At Westford about a year ago and have been so impressed, daily, on the level of care that the Team provides to our wonderful Residents. EVERYTHING is about their well being, comfort and happiness. The work environment here is one that makes me look forward to coming to work everyday and contributing to the Team. I am always made to feel much appreciated for my efforts.

April 2023

Google

Thomas Boyle

Amazing place to work, love it here!

March 2023

Google

Carol Curtin

Bridges in Westford is a superb facility. We looked at over a half dozen places before placing our mother there -- we kept coming back to Bridges, as it was clearly heads and shoulders above all the others. The staff is warm, caring, and compassionate, and the administration is involved and extremely responsive. We feel very fortunate to have our mother at Bridges, as the care she receives there is truly excellent.

January 2023

Google

Chip Drapeau

Bridges Westford has been a true godsend for my Mom (with Dementia) and our family. If you are reading these reviews there is a likelihood that you may be experiencing firsthand what my family went through as Mom's disease progressed. Our heart goes out to you. It can be a lonely and exhausting experience for both your loved one and the primary caregivers (in our case my Dad and Sister) as they struggle to cope with the basics of day-to-day life. Mom came to Bridges about 6 months ago after a fall and broken hip set her back beyond our ability to care for her at home. Since that time Bridges has become home for Mom and an incredible support system for our family. The entire staff is compassionate and attentive to the needs of not only the resident but the caregivers' needs and their concerns as well. Communication is timely and open. Daily activities are wonderfully thought out and implemented. The food is excellent and my Dad and Sister often share lunch with Mom and the other residents. Mom enjoys the fresh air in the courtyard and she gets her hair done every couple of weeks with a caring and compassionate on-site hairdresser. It is never easy to move into this phase of life but thankfully we have Bridges Westford and we are no longer alone. Mom is nearby, safe, well cared for, and part of a community and for that, we are genuinely grateful to everyone at Bridges.

March 2022

Google

Lorna Sulin

Bridges has been a blessing! My husband is treated with kindness, patience, and compassion. Administrators, direct care staff, and support staff all demonstrate these qualities. All of my husband's needs have been met at Bridges, eliminating the hassle of outside appointments. Residents have the opportunity to participate in a variety of activities and occasional outings. The facility is spacious as well as nicely designed and decorated, with both private and communal areas. Weather permitting, we enjoy getting some fresh air and sunshine in the beautifully landscaped courtyard. I highly recommend Bridges for your loved one with dementia.

March 2021

Google

June C

Words cant express my gratitude to Bridges at Westford for their care provided to my husband. The staff and aides are all very responsive. Covid has been difficult for everyone - nevertheless, Bridges at Westford communicate very well with us, making accommodations for virtual visits and updates and providing us with a peace of mind. I am glad we found Bridges at Westford for a place to keep my husband happy, healthy, and well. Thank you all.

July 2020

Google

Ann Mark

We love Bridges at Westford for the care and love the staff showers on our mother and all the residents. She takes part in all the engaging, daily activities exploring art, culture, nature, cuisine, movement, faith and lots of fun games. The gracious dining room offers her choices of healthy meals and all day snacks and fruit. The courtyard is a big hit with paths lined in flowers and surrounded by tall pines – always offers the fresh scent of nature. The leadership and staff have performed a Herculean feat keeping all the residents and staff safe during the onslaught of the coronavirus pandemic. My mother feels safe and pampered at Bridges. There is always something to do with the other residents or she can relax in her private bedroom and take a nap. We could not ask for more. We thank the entire staff for their excellent care!

June 2020

Facebook

Marcy Ann Winer

I cant say enough good things about Bridges! They are attentive and fabulous. While my loved one is not a resident (I wish she was!), the staff that I have been in contact with, mainly Sarah Turcotte, has been amazing. Learning about dementia has been new for me and the support group (with Erica who is also amazing!) and many email check ins, and Zoom sessions during this difficult pandemic has been reassuring. I asked for advice on how to better help my mom and I received warm and caring support from Sarah. She is a wonderful person and so knowledgable in the field of dementia. Thank you Sarah for being so wonderful! xo

January 2020

Google

Wendy Harrop

Bridges by EPOCH at Westford is the fifth facility in 14 months Ive had my loved one in residence so Ive had quite a bit of hands on experience in a formally unknown marketplace. The care that my loved one is receiving now is so superior to other the facilities, I only wish I found Bridges at the beginning of this transition. I am not exaggerating when I say that every staff member, from housekeeping to the executive director, is a delight to encounter. They all truly love what they do and the people entrusted to them. They are genuinely passionate about making every day better for the residents, their families, and fellow staff members. They clearly enjoy each other and exude a team mentality in the presence of expected and unexpected challenges inherent with the work theyve chosen. I could seriously go on and on about how lovely, engaged, and present the staff is and how for the first time during our crash course in memory care facilities that I know at least 20 of them by name. If you are considering this very difficult and weighty decision, I highly recommend Bridges by EPOCH at Westford, you will not be disappointed.

August 2019

Google

Ej Labb

I am so proud to work here at Bridges. I love it so much and am honored to serve our wonderful families and residents with a great team! Come for a tour - you wont be sorry!

July 2019

Facebook

Stephanie Schmid

Bridges is truly home for my Mom! The staff are the best, thoughtful, caring and joyful!! Thank you Bridges at Westford. Go Red Sox! Stephanie

October 2018

Google

Odogwu Ganobi

August 2016

Facebook

Kendra Lee

May 2016

Facebook

Archie Provencal

May 2015

Facebook

Stephanie Hastings