Holiday Maplewood Place

November 2024

Jonathan Delman

Patty was fantiastic in introducing my at times difficult uncle to Mapplewood.

October 2024

Google

Ann Carroll

Kudos to Patty who was so helpful and patient and gentle and kind with both me and my partner. She tirelessly showed us different apartments that were available and then helped me to get through the whole process. She was wonderful and the place looks lovely. I'm sure my partner will be very happy there.

July 2024

Google

Marilyn Morgan

The staff is very friendly when they're trying to solicit your signature on a lease. Here are my honest experiences so far. The food is edible but not nutritious. Overcooked mushy vegetables, overcooked dried out proteins. Alternating days pork, next day beef, back and forth occasionally overcooked fish or chicken. Every salad browned iceberg lettuce. An occasional romaine salad. Or gasp spinach twice in 5.5 months. Bland, all of it bland… the oatmeal every morning and fresh baked rolls at lunch are the only saving grace. No wonder I have gained 10 lbs. Lets move on to the office personnel. Both the general manager and the business manager have looked me in the eye, lied to me and suggested i should get my head examined in so many words. How kind and caring especially in a population whose biggest fear is altered mental status. Thank you Liz and Nancy. Lets move on to business practices. I pay my rent by check. This means I get a bill every month in a typical itemized bill with a portion that gets torn off and inserted into an envelope. This tear off has a preprinted address on it that is supposed to appear in the window. Now I have to say that this next statement is hearsay because the staff refused to say anymore after several inquiries . The pre printed addresses were wrong because at some point the company/postoffice changed it. I only found this out after checking and checking my bank account to confirm check was cashed. Not a word from any one until I get an eviction notice. Nice. And still, on month two if rent check not being cashed Nancy takes no responsibility for any of the rent fiasco, nor does Liz own the eviction notices with her signature all or it. Nor do they show any empathy for anyone this has affected, oh wait they say incincere platitudes. If you love your family member do not associate with anything with Holiday in the title

July 2024

Google

Dorothy Schuette

I fell in love with this place immediately when touring it for my parents. Patty Crowley was so helpful, informed, conscientious and absolutely lovely to work with. She dedicated more than an hour of time during our tour showing us various units that would meet the needs of my parents. She answered all of our questions, offered us great perspective and valuable information. She was kind to my young daughter who joined me for the tour. Patty talked through with us all the information needed for us to understand what it would be like for my parents to live in Maplewood. Maplewood Place is a friendly, clean and beautiful community. The rooms are comfortable. The shared spaces are vibrant and attractive. The dining hall, inviting. All the residents seem to be known, and there was sense of care shown to each other. I really love all that Maplewood has to offer.

July 2024

Google

Peter Keville

Patty Crowley, Community Sales Director at Holiday Maplewood Place, was superb with us during our 3-hour tour. Patty is bright, personable, and informed, and was very patient in responding to our many questions and concerns. She gave us her time and attention freely. Patty is also clearly deeply caring of her residents and their programs; this was also most impressive. We recommend Patty wholeheartedly and without reservation. Peter Keville Jacqueline Roberts 07/08/24

June 2024

Google

Joe Crowley

I had a relative that lived there and recently went on a tour with Patty. The living spaces, common areas, and staff were all top notch. It is an oasis in the middle of the Malden community. Highly recommended!!!

June 2024

Google

Alexander Calderon

Dashcam Viofo 3CH Installed!

December 2023

Marc Frigon

When we visited a friend who was living in the memory care unit at Atria we met Wendy, Ketly and Linda three very kind and professional ladies who were part of the team taking care of our friend! Thank you.

September 2023

Google

Kristi Foto

March 2023

Google

Sylvia A. Gray-Herman

March 2023

Google

Jean Marie22

July 2021

Google

Samantha Em

Theyre taking good care of my Mum. Cant speak much to the community because of COVID, but I know itll be there for her once restrictions ease up. Im very thankful for them.

July 2021

Google

Christine Lamson

Great place for living if youre older or handicapped and dont want to live at home anymore.

March 2021

Google

Sheriann Salvi

I started at Aria as part time receptionist, during the COVID , I was skeptical being high risk, the team was very reassuring and the safety precautions for the staff and residents have been impeccable. the ongoing testing is reassuring and the fact that we have been able to receive the Covid vaccine has been a huge sense of relief..I have been apart of the Maplewood team for 5months , I very much enjoy working here. I look to forward to my continue my employment within this community. My direct boss Doreen is great to work for, I think that our Director Kim is also great to work for, I have learned a lot from both of them. The engage life staff does amazing , making sure our residents have things that they can participate during these uncertain times

March 2021

Google

Dina lewis

My Grandmother moved in this past May and I am so Happy at how they kept her safe from Covid. The staff are super friendly and they made sure that everyone followed all the rules in place for COVID. They even give the residents masks when they need them. I am so happy that my family decided to move her there.

March 2021

Google

melina sousa

My name is Melina, I am a housekeeper at Maplewood Place for over 7 years. I love going to work everyday to assist our residents in any way I can or share a story. I feel like theyve become an extended part of my family. It gives me great pleasure to make them feel like theyre at home.

October 2020

Google

Rosana borjas

A family friend recently moved in to Maplewood Place and she absolutely loves it. The staff are extremely friendly and attentive and the management seems to be on the ball. My friend was isolated at home and has already made a handful of friends. She feels very safe and I am happy to see her doing so well.

October 2020

Google

jenn duffy

Ive been working here at Maplewood Place for 4 years. I have to admit at first I was nervous, but then as time went on my residents made it easy for me they are so loving, friendly and just great to talk too. My job is to make them happy and if I can make them smile by me being silly, then Im doing my job right, plus everyday is a new learning experience for me as well. I love my Atria Family ♥

October 2020

Google

Paul Silva

Atria is a very homey comfortable setting to live in.

October 2020

Google

Victoria Labros

My grandmothers experience at Atria Maplewood Place has been very rewarding and pleasant. This is the happiest I have seen her since my grandfather passed away. She has made some friends that could last the rest of her or their lifetime. She is happy living her independent life in the privacy of her own apartment when she prefers. The positive changes that I have witnessed are an increase in her weight due to the constant and variety of nourishment that they provide, a positive attitude, her aches and pains have diminished dramatically due to improved eating habits and patterns including weight gain which has also made her stronger and independent (not using her cane as much). This is a place with an amazing staff from the wait staff all the way to the top administrators located in Malden MA. I am happy, we as a family decided that Maplewood Place is the best fit for my active 84 year old grandmother, especially after Covid-19 hit. Although it was difficult to physically be with her during quarantine. The reception staff jumped through loops and got very creative with keeping the families up to date and arranging some private visits once they were able to. During such a frustrating time in everyones life Maplewood Place really made the process seamless of which kept all of us at ease. Thank you to all of the staff for being patient and eager to please and especially for taking care of our families! I would highly recommend it.

October 2020

Google

Julia Miller

Atria Maplewood Place is a beautiful place to live. It has great residents, a 5 star team that really does care for seniors, amazing food and there is always something to do in activities!

August 2020

Google

bruce shuman

I enjoy living here at Atria Maplewood Place. I have been here for 4 years. At the moment, there are protocols that are in place for the quarantine that are difficult to accept, but I understand that it has to be done for the safety of the residents and theyre doing a great job.

July 2020

Google

C O

I visited my aunt for the first time this week. Attractive, well maintained facility. Had a rather good lunch in the dining room. The lovely new director stopped by our table to introduce herself and chatted with us. My aunt really enjoys living here.

June 2020

Google

David Dunn

Atria Maplewood Place is a great place to live. Ive been here 2 years this coming November. Ive enjoyed my stay for many different reasons. The staff and residents here are amazing to me and it feels more like a giant family living here. I enjoy staying busy and active, at my age it is very important, and the Engage Life Department has provided me with many opportunities to do that.

June 2019

Facebook

Buck Bachman

Great staff, nice and clean place. Very very nice....

April 2019

Google

Gina Adlien

June 2017

Google

Diane Regan

The atmosphere and living arrangements were lovely for our mother. Lisa and Frank tried so hard to keep my mother happy in a difficult situation. Thank you all for helping us with her. I wish I could move in. And the food was fabulous! Larry the bus driver a kind and thoughtful man. Always willing to help The Revelas Family . ThTh

December 2016

Facebook

Allison Sue

November 2015

Facebook

Larry Tatum

November 2015

Facebook

Debbie Sheppard

Maplewood Place is a wonderful community full of compassionate and caring employees. I know this as my mother has been lovingly cared for here for 21/2 years now. I cannot come up with enough accolades but every department puts their best foot forward every day from the culinary, personal care, range of entertainment all the way to the impeccable cleanliness. Add quality nursing and office employees that go the extra mile and you have a quality assisted living community. Atria ROCKS! Debra Sheppard- Chelsea MA

June 2014

Facebook

Cassie Lee

June 2014

Google

Debra Sheppard

My mother is thriving in this loving safe environment. I believe it was one of the most beneficial decisions of my life to place her here. Since she has dementia I find that Josie Bisek's activities department is OUTSTANDING not only for my mom but all the other residents as well. Her team is always coming up with new activies and social events to keep their minds working. They even had a wedding vow renewal service this week for two residents. Amazing.

June 2014

Google

Josie Bisek

Maplewood Place is a lovely community. All the staff members are so caring and more than willing to go above and beyond to get their jobs done.

June 2014

Google

Kalif Melanson

Maplewood Place is a wonderful residence for my Dad. He has friends among the residents AND friends among the staff. He is watched over, cared for and entertained with love, compassion, respect and humor. Every member of the staff helps make the place great….from the smiling front desk staff - Louise, Joan, Jenn and Julia; to Jimmy and his cooking and serving crew; to the nursing staff of Lisa, Lena and Olen; to the cleaning staff (Lailani in particular) and the activities team of Josie, Larry and Doreen . Though I wish I could name all the employees that work there, I have to admit to recognizing more faces than I can put a name to. They may toil in anonymity, but I want to say that I do appreciate each and every one of their efforts. I would like to especially recognize the efforts of Larry. His humor, lightheartedness and joyful optimism make everyone’s day EVERY single day he is there. The man is a treasure. He brings silliness and laughter everywhere he goes! My Dad treasures Larry’s help, compassion and attention. Also, I think Doreen and Julia should get kudos for their effort to bring color into the residents’ lives as they spend hours doing manicures (and inhaling the fumes that go with the job!). The residents are always so pleased afterwards! It is a little action with a big and personal impact! Thank you Atria Maplewood Place (under the watchful eyes of Anthony and Holly) for the peace of mind you bring me and the care you give my Dad!

June 2014

Google

Tony Statuto

If there is a saint here on earth it has to be Lana Pina, the Life Guidance Director at Atria Maplewood Place (AMP), Malden, MA. Grace (my wife), and I selected AMP during Jan 2010 and moved my Aunt Mary & Uncle Bill into their apartment early in Feb 2010. Bill had some medical issues and was moved into Life Guidance during Aug 2010. Bill can be very cantankerous at any time, but Lana always had him under control. He was very well cared for in the Life Guidance unit. During 2011, the Mary's Alzheimer's disease increase to a point where she was moved into Life Guidance with Lana. Bill was move out to Engaged Life. Lana, and her Staff took excellent care of Aunt Mary. Mary's condition worsened and we finally had to move her to a nursing home. The saga continues. During 2013, Bill's attitude and temper were becoming a problem. It was decided to move him back into Life Guidance with Lana. Again, Lana has Bill under control. We cannot say enough about how Lana, and her Staff, took care of my Aunt & Uncle. They were always clean and well dressed. The rooms and the common areas in Life Guidance are always spotless. We believe there is already a place in Heaven reserved for Lana Pina. (It appears this web site will not allow me to enter another special Staff Member at Atria Maplewood Place, so I will add it to this review.) We believe Atria Maplewood Place has another hidden gem. His name is Larry Tatum, the Van Driver. When visiting with Bill we have never seen him (Bill) speaking with or interacting with another male resident. It appears the only male friend that Bill has is Larry Tatum. About every five weeks Bill has a medical appointment at Lahey Hospital in Peabody. Bill is confined to a wheel chair. I meet Larry and the Van at the hospital and stay with Bill during these appointments. Larry picks him up and takes him back to Maplewood Place. Larry is always on time for these appointments but more importantly Larry is always joking around with Bill. They get along well together. I mentioned earlier in this review that we had to move Aunt Mary to a nursing home. Fortunately it is located within a few miles of Maplewood Place. When the timing is right, Larry would take Bill to the Nursing Home to see his wife. How can anyone put a value on these acts of kindness. In our mind, Larry is a hidden asset at Atria Maplewood Place. What we have written here must not detract from the many other fine Staff Members at Atria Maplewood Place. To name a few, Jen, Julia, Jeanne, and David in Maintenance. There are many more. Tony & Grace Statuto

June 2014

Google

Arlene Rogers

I love living at Atria Maplewood Place. All my wants and needs are met there. The staff is fantastic. I love going to the dining room for meals. I always sit at Sally Lafauci's table. She is always pleasant to talk with. She knows before I do what I want before I do. If not, she'll recommend something I like. When I go out in the van, Larry Tatum Happily greets me and takes me where ever I need to go. It sure is wonderful to feel taken care of by the staff here.