Brookdale College Square

March 2023

Google

Kate Downey

My grandma is a resident here and her experience has been so good. Pam, Amber, and the activities team work so hard to provide an excellent quality of life for the residents and memories for families that will last many lifetimes! Every time I visit the residents are engaged in a wide variety of enriching activities such as exercise, trivia, music, and movies. Pam also goes out of her way to plan special events tailored to the interests of the residents throughout their lives. By including the families, we are able to remember the good times we have had with our family. Just recently they had a Harry Potter party (one of my grandma's passions). I was able to share the importance of the books and movies to myself and my cousins and how I've shared them with my daughter. The experience of being known, loved, and cared for has been so amazing for my grandma and also for our family. I can comfortably visit her knowing the staff will be welcoming and helpful in engaging with her and making memories my daughters and I can hold on to for years to come!

March 2023

Google

Shirley Wing

There is no way to adequately explain the exceptional job Pam and Amber do in providing care for the residents through their activities and events! They are so far beyond great. I love the care they take in providing family events and inviting families to be a part of the activities at BCS. This is so appreciated when your loved one, in this case my father, has been robbed of verbal communication due to dementia. Though we can’t enjoy a conversation together we can share in the activities and events and time together . This is how we relate now and I am so blessed that Pam and Amber have opened a new way for us to share and be together!

January 2023

Google

Joanne Weber

My mom was a resident here and I cannot say enough good things about this facility. They are the most caring wonderland people I’ve ever met. The two women Pam and Amber in the activity room make a huge difference in all of the residents life that visit there daily. They plan everything they do to improve or make every residents life more comfortable and happy. They celebrate everyone’s birthday with their family, every holiday, schedule people to come in and play music and everyone sings along that can. I just can’t express how thankful I was with their care. Great job Pam and Amber, I know you two work very hard! I love that their caretakers wake everyone up in the morning and they don’t go back in their rooms until they go to bed at night unless they want to. The residents are always stimulated if possible. The people in the office are very kind to everyone there and everyone visiting also. I’ve heard horror stories about other memory care facilities but you couldn’t choose a better place than Brookdale College Park.

November 2022

Google

Denise Sanker

Survey was super-easy to navigate!

September 2022

Google

Allyson Marvel

I had the opportunity to come to Brookdale College Square and had an amazing time working side by side with their activities team! Pam Amber and Taylor are so kind caring and dedicated! They have so much compassion behind all the hard work they do and are over all a 5 star team! Their knowledge behind every single resident is amazing and really shows that they want what is best for each and every person that lives there! If i had an opportunity to move my loved ones into this building i would not hesitate one bit because i know they would be engaged and well taken care of! Great job Pam Amber and Taylor keep up all the hard work!

November 2020

Google

Sally Wacht

My husband was diagnosed with Frontal Temporal Dementia and Early Onset Alzheimers dementia when he was 53 yrs old. He has declined rapidly, as younger patients do. My husband is a tough case and when he became too violent at home, I had to find a place for him immediately. It was extremely difficult given his behavior and age. I found Brookdale College Square and I thank God every day that he is there. The staff is great and they have a rapport with patients and family members that is effortless and genuine. Dementia is a horrible disease but knowing that my husband is safe and cared for at Brookdale, well, there is no price one could put on that comfort and peace of mind. I highly recommend the facility! It is as good as it gets.

August 2020

Google

Randy Hartert

Pamela Luna is a Godsend. Praise The Lord for this wonderful and caring human being. Her compassion and enthusiasm for the residents of Brookedale College Square are a blessing to all. She has helped my sister Kaye Reed to find purpose and peace during her journey. Our family is grateful and thankful for Pam and the amazing care my sister Kaye receives and needs everyday by the amazing staff at Brookedale College Square. Kaye is safe, WELL-cared for by Pam and the entire staff. We are so blessed Kaye is safe, happy, involved in activities, and feels she has purpose. Words cannot describe our gratitude. Thank you! Gods Blessings to all. Randy Hartert (Kayes brother).

June 2020

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Dick Warring

A wonderful caring environment for my mother. The staff goes out of the way to be caring and considerate. With the lockdown due to the pandemic they have helped with a video call weekly so I can communicate with her. Couldnt be happier with the staff and facility. Thanks!

December 2019

Google

Stefani Mish

Pam and Amber keep the residents lively with music. I enjoy listening to the old classic and swing music. Everyone reacts. They all participate in some way and keep it fresh.

December 2019

Google

Chassica Kirchhoff

My grandmother has been at Brookdale College square for just over 11 months, and in that time she has blossomed. When I visit, Im struck by the patience and friendliness of the staff, and their knowledge of and commitment to handling memory care with validation and redirection are outstanding. Residents come together for a rich range of community-wide activities, but the smaller streets where the private rooms and family-style dining rooms are located seem to provide my grandmother with an additional sense of comfort and a space of her own. The staff are excellent at communicating with family, and I appreciate receiving regular email updates. Both the management and nursing staff are quick to address any questions in a helpful and thoughtful manner, and the facility itself is impeccably maintained. After my grandmothers Late-onset Alzheimers and Dementia diagnosis in January 2017, we were frustrated by the sometimes inconsiderate care that she received at traditional assisted living and skilled nursing facilities that were not well versed in compassionate memory care. She showed significant signs of depression and, after an extensive search for a better place for her, finding Brookdale was a blessing. Upon her arrival, the staff held a welcome party inspired by her former career as a nurse, and the smile on her face was absolutely priceless. Those smiles are now far more frequent than theyve been in a very long time. As my grandmothers only close family member and caretaker, Im so grateful to have found a home where she feels comfortable and validated, supported by a warm and knowledgeable staff that I can trust.

November 2019

Google

Elizabeth Sauer

I love going to Brookdale College Square and seeing the way Pam Luna and Amber interact with the the residents, getting them involved with activities and each other in positive ways. If music is playing, they are encouraged to dance and-or sing along. They are gentle and positive with the residents.

October 2019

Google

Nita Cress

When the time came to find a place for my mom that would better fit her needs, I was so fortunate that her previous home was an assisted living apartment within the Brookdale system. Her move to College Square was urgent. From the moment of first contact Arlin and his staff were amazing and Mother settled in so easily. It was evident that their care is based on respect, kindness and a genuine love of their fellow humans. I am continually amazed with the way the entire staff interacts with the residents, especially Activity Coodinator, Pam Luna. This incredible lady is always giving 110% to the residents with whom she works. She is quick to draw everyone into activities and always has an amazing array of things to do! Daily activities are well planned and impressively interactive. Regardless of how hectic things become, she is methodical, calming and efficient. You can tell she loves her work.

October 2019

Facebook

Tammy Clayton

Since moving Mom into Brookdale College Square. I have seen her have many more good days than she was having. The staff has a way about them that makes her want to attend the activities they have instead of just sitting in her room worrying about everything. I have had the opportunity to set in on some of the entertainment and it was fun and informative. I really like how they involve everyone in the room and they seem to know what to say to each person to make them feel special.

August 2019

Google

Sheri Smith

The activities director Pamela Luna and her team, Amber and Taylor are the best!!! My Mothers days are filled with activities she can go to that help her mentally and physically at Brookdale. I also enjoy seeing her at the ones that make her feel at home, like cooking and gardening.

July 2019

Google

John Mcnown

Having visited a great many senior living facilities, I was very impressed with Brookdale College Park. I am especially impressed with Pamela Luna and Amber both of whom demonstrate that they really care about the people who are housed at Brookdale and the quality of life those people have. I wish the facility where my sister is a resident in another State had an Activities Director as creative and much fun as Pamela. I truly believe she and Amber both do an exceptional job. Brookdale is fortunate to have two women that do such a fine job representing the facility. They really seem to go above and beyond what would normally be expected.

July 2019

Google

Angela Palmer

Exceptional care with love and understanding! They really get it! Please dont let your loved one waste away at home when they could be here finding some purpose and joy again. Not you typical Senior Living Community. I love Brookdale!

May 2019

Facebook

Paula Chrzanowski Heideman

We moved Mom into Brookdale College Square in January 2019. Her previous Memory Care facility was not living up to their commitment. We didnt know what to expect and figured average to average plus would be a reasonable expectation. We have found that our expectations have been far surpassed. The staff does not miss a beat when it comes to activities, care, cleanliness, record keeping, accountability, safety and keeping the residents happy and with a daily routine. We have nothing negative to say; only appreciation for the peace of mind that we have visiting or leaving Moms place. Weve toured several Memory Care facilities and now with an eye of experience, we can say nothing in the region comes close to Brookdale College Square

March 2019

Google

Earl Baker

Pam Luna and Amber have an excellent rapport with residents. The residents love music. They love to dance. They have an excellent piano music program! Amber and Pam encourage residents to sing and dance. I have the most fun playing piano for the residents at Brookdale College Square!

February 2019

Google

Phyllis Painter

I am so thankful for Brookdale College Square. We moved my husband in June to Brookdale. I have been very impressed with both the facility and the staff. I have not met a single person here who lacks enthusiasm and care for the patients and the job they are doing. Everyone has been absolutely wonderful to me and to my husband. I was so impressed by the design of the facility. They really understand Alzheimers! His first day here, my husband sat down at a desk with a typewriter, picked up the phone, and thought he was back to work as a newspaper reporter. It takes a special person with an abundance of patience to work with Alzheimers patients. I visit my husband every day . I have found the staff to be so helpful, so respectful, and so wonderful to all the patients here.

January 2019

Google

Aubrey M

From the first day I toured Brookdale, I knew this was the place we needed for my grandmother. Everyone is so helpful and friendly and they truly care about the residents. The biggest thing we worried about was that my grandmother would be alone in her room or not have much to do, but that is never ever the case thanks to Pamela and Amber. They go above and beyond everyday to make sure there are activities geared towards the residents interests and abilities. They make sure the residents feel like they have a purpose and something to look forward to daily. We love Pam and Amber and all they do for their residents!

December 2018

Google

Jo Ann Boyd

Brookdale College Square Alzheimers and Dementia Memory Center is a caring family oriented facility. I have been impressed with the gentleness of a very caring professional staff, activities offered to the residents, communication regarding any issues I have are resolved quickly. I have felt from the very beginning of my husbands residency that his care is this facility is their first priority. The food smells good when I push him in his wheelchair to his dining room but I dont eat with him because the room is small. The entire staff at this Brookdale has always made me feel welcome.

October 2018

Google

Carol Pascuzzi

Ive been bringing my collie for pet visits with the Activities coordinators for going on 5 years now. Amber and Pam always seem to have a wide variety of activities and keep the residents busy. They go out of their way to include everyone who can participate. They have very compassionate personalities with great senses of humor! I can say from personal experience with my own mom (out of state) and my father-in-law in a couple of assisted living facilities (plus I worked in a care center years ago and have volunteered in many over the years) - very few facilities offer such a wide variety of experiences. They do an exceptional job in this department!

April 2018

Facebook

Belinda Brown

I have spent many days since leaving my employment with College Square trying to think of the right words to describe the community. In the three years I was with Brookdale, it was very evident to me how much so many of those employed there care about the residents. From the district director of operations, to the housekeeper, to the executive director, to maintenance and dining and sales and reception... EVERYONE in the building and in the company keep the residents their top priority. The staff at College Square puts so much heart into what they do. Every resident and every family member of the residents became College Square family. When someone would pass away, there would not be a single person unaffected by it- we would mourn together and then celebrate their life together. College Square has one of the most active memory care programs around, as well. Engagement is SO important in memory care- and the level of involvement in keeping residents active and happy at this community is phenomenal. There are countless volunteers, exercise programs, pet therapy visits and social events that the residents can take part in. I genuinely loved my time at College Square, all of the directors and associates, and, above all, my residents there. If you are looking for a memory care option, you cant go wrong with College Square.

March 2018

Facebook

Catherine Sonnenmoser Overton

Very impressed with the wonderful, family atmosphere!

January 2018

Google

Belinda Brown

As a former employee, I can say that every associate at Brookdale College Square is devoted to getting to know each resident as an individual. Person-centered care is such a huge focus for every care giver- in-depth Alzheimers and Dementia training focuses on redirection methods and ensuring that every resident living in the building gets to continue doing the things they have always loved. Whats more, the director team is focused on what is RIGHT for the resident and will have an open and honest discussion with prospective families about whether or not College Square would be the right fit. I loved going to work knowing that everyone working was there for more than a paycheck- they were there to enrich lives.

September 2017

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Gary Eva Hancock

Very grateful we chose Brookdale College Square as the Assisted Living facility for mom. The compassionate and well trained staff provide quality care that is exceptional.

March 2017

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Tricia Miller Melton

My Mom is getting exceptional care at Brookdale College Square! Everyone is trained to be very understanding with the residents. They dont argue with them, but nicely direct them in the way they need to go. They adjust the care to the changing needs of each resident and stay in contact with me about the any changes. Everyone I have encountered is very friendly--from the Executive Director, activities director and office staff, to the nursing staff, CNAs, and kitchen staff. It is not as close to my house as I would like, but it is well worth the drive!

February 2017

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Jessica Letellier

October 2016

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Jill Young Castagno

Most amazing place to have a loved one! The staff goes beyond all expectations in taking care of our daddy!

June 2014

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Christine Abbott-Irwin